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2 results for Communications Manager in Hoffman Estates, IL
- Villa Park, IL
- remote
- Temporary / Contract
- 38 - 43 USD / Hourly
- <p>We’re looking for a creative, organized, and platform-savvy Social Media Manager to lead day-to-day social execution across multiple brand accounts. If you’re passionate about content, community engagement, trends, and performance optimization, this could be a great fit.</p><p><br></p><p>What You’ll Do:</p><ul><li>Manage and execute social content calendars across TikTok, Instagram, YouTube, LinkedIn, Facebook, Reddit, X, and Pinterest</li><li>Write compelling social copy tailored to brand voice and platform best practices</li><li>Monitor content performance and share insights on top-performing and underperforming posts</li><li>Use tools like Sprinklr, Meta Business Manager, Sprout Social, and social listening platforms</li><li>Support reporting through KPI tracking and performance observations</li><li>Identify platform trends, competitor activity, and community insights to inform content opportunities</li><li>Assist with community management and audience engagement</li><li>Ensure content is accessible, on-brand, and optimized for each platform</li><li>Collaborate with strategists, creatives, and account teams to keep programs moving efficiently</li></ul><p><br></p>
- 2026-08-07T00:00:00Z
- Chicago, IL
- remote
- Temporary / Contract
- 23 - 26 USD / Hourly
- <p>We are seeking a Community Management Specialist to support and grow online communities across key social media and community platforms. This role will focus on engaging with community members, moderating conversations, maintaining community health, and partnering with internal teams to address trends, concerns, and escalations.</p><p><br></p><p>The ideal candidate brings strong experience in social media customer service and community management, with a deep understanding of moderation tools, online engagement strategies, and platform-specific best practices.</p><p><br></p><p>Key Responsibilities</p><ul><li>Engage with community members across social and community platforms, responding to questions and providing timely support</li><li>Moderate conversations and manage community rules, settings, and overall health</li><li>Triage and escalate issues as needed to the appropriate internal teams</li><li>Monitor and analyze community sentiment, trends, and feedback</li><li>Share insights from social listening to help inform engagement strategies</li><li>Partner cross-functionally with teams including Marketing, Public Relations, Product, Incident Management, and Customer/Member Support</li><li>Contribute to standard operating procedures and ongoing process improvements</li></ul><p>Platforms Supported</p><ul><li>Reddit</li><li>Facebook Groups</li><li>LinkedIn</li><li>Discord</li></ul><p><br></p>
- 2026-08-06T00:00:00Z