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7 results for Application Support Engineer in Hoffman Estates, IL

Application Support Engineer

Chicago, IL
onsite
Temporary / Contract
55.4135 - 64.163 USD / Hourly
We are looking for an Application Support Engineer to provide reliable support for business applications and workflow platforms in a dynamic environment. This Long-term Contract position focuses on resolving production issues, assisting end users, and improving the stability of workflow-driven processes. Based in Chicago, Illinois, this role suits someone who combines strong technical troubleshooting skills with a responsive, customer-focused approach. Responsibilities: • Monitor, investigate, and resolve application issues while managing incoming requests through a structured support queue. • Build, maintain, and troubleshoot automated workflows, with a strong emphasis on Microsoft Power Automate solutions used in production. • Provide front-line support to users by diagnosing problems, communicating updates clearly, and ensuring timely issue resolution. • Support application environments that may include workflow tools such as Nintex and collaboration platforms like SharePoint and Microsoft Teams. • Partner with technical and business stakeholders to identify root causes, document fixes, and reduce recurring incidents. • Assist with user access, configuration, and environment support activities across enterprise platforms, including directories and connected systems. • Track support trends, escalate complex issues when needed, and contribute to continuous improvement of application support processes.
2026-07-20T00:00:00Z

Help Desk/Desktop Support Analyst

Lake Bluff, IL
onsite
Permanent / Full Time
50000 - 65000 USD / Yearly
We are looking for a Help Desk/Desktop Support Analyst to provide dependable technical support for end users in Lake Bluff, Illinois. This role is well suited for someone who enjoys solving hardware, software, and Microsoft environment issues while delivering a detail-oriented experience to clients and colleagues. The ideal candidate brings early-career IT support experience, communicates clearly, and is motivated to expand their technical skills in a hands-on setting that includes travel to client locations. Responsibilities: • Provide first-line technical assistance for desktop, laptop, and peripheral issues by diagnosing problems and guiding users to effective resolutions. • Troubleshoot Windows-based systems, Microsoft applications, and common endpoint concerns to restore normal operations quickly. • Manage incoming service requests, document findings, and track progress through the ticketing system to ensure timely follow-up. • Support user account and access-related tasks within Active Directory and related support tools. • Investigate hardware, network connectivity, and workstation performance issues, escalating more complex matters when needed. • Travel to client sites to deliver on-site technical support, communicate updates clearly, and maintain a detail-oriented customer-facing approach. • Collaborate with team members to share knowledge, coordinate issue resolution, and improve day-to-day support effectiveness.
2026-07-15T00:00:00Z

Help Desk/Desktop Support Analyst

Itasca, IL
onsite
Temporary to Hire
23.75 - 27.5 USD / Hourly
We are looking for a customer-focused Help Desk/Desktop Support Analyst to provide front-line technical support. This contract opportunity has the potential to become permanent and is well suited for someone who takes initiative, communicates clearly, and enjoys being the primary point of contact for end-user technology needs. The role supports a Microsoft-based environment and includes hands-on assistance with troubleshooting, software setup, documentation, and daily service desk activities. Responsibilities: • Serve as the first point of contact for employees seeking technical assistance and deliver a thorough, service-oriented support experience. • Respond to and resolve a manageable volume of service requests while staying proactive in identifying user needs and preventing recurring issues. • Troubleshoot desktop, system, and application problems within a Microsoft environment, including Windows-based devices and common business tools. • Install software, configure user workstations, and provide basic technical support for end-user hardware and applications. • Maintain accurate support records, update internal documentation, and ensure ticket details are properly captured in the service desk system. • Track inventory levels for IT equipment and supplies, manage asset-related records, and alert leadership when stock needs replenishment. • Provide first-level support for business applications, including assisting users with issues related to platforms such as Business Central. • Support endpoint management activities and contribute to device administration processes; experience with Intune is considered beneficial.
2026-07-13T00:00:00Z

Systems Engineer

Glenview, IL
onsite
Temporary / Contract
55 - 65 USD / Hourly
We are looking for an experienced Systems Engineer to support and enhance a complex enterprise infrastructure environment in Illinois. This long-term contract position is ideal for a hands-on specialist who can manage core Microsoft, virtualization, and cloud technologies while maintaining stability, security, and operational efficiency. The role will focus on Windows systems engineering, hybrid identity administration, platform upgrades, and infrastructure automation across on-premises and Azure environments. Responsibilities: • Administer and improve enterprise Windows Server infrastructure, ensuring reliable performance, security, and alignment with operational standards. • Lead VMware vSphere lifecycle activities, including environment assessments, version upgrades, and workload movement to alternate hypervisor platforms when required. • Manage Active Directory in complex multi-forest environments, including organizational unit structure, delegated administration, trust design, Kerberos policy configuration, and directory cleanup efforts. • Support Azure infrastructure services by handling IaaS resources, hybrid connectivity, identity integration, backup operations, and subscription-level administration. • Oversee enterprise messaging and endpoint management platforms such as Exchange and SCCM, maintaining service availability and supporting ongoing enhancements. • Provision and maintain NetApp storage resources, administer datastores, and coordinate storage integration with virtualized environments. • Develop and maintain production-quality PowerShell scripts to automate routine administration, streamline operational tasks, and improve consistency. • Execute infrastructure changes within established ITSM and change control frameworks, documenting implementation steps, risks, and validation outcomes. • Contribute to technical documentation and runbook development, including the effective use of AI-based tools to accelerate knowledge capture and operational readiness.
2026-06-30T00:00:00Z

Software Developer

Chicago, IL
remote
Permanent / Full Time
90000 - 115000 USD / Yearly
Our client is seeking a Software Developer / Integration Specialist with strong experience designing, developing, and supporting enterprise integrations across business systems. This role requires hands-on expertise in Microsoft Logic Apps, EDI, C#, and T-SQL. Experience with Boomi is highly preferred. The ideal candidate will have a strong background in application integration, data transformation, and system connectivity, with the ability to work closely with technical and business teams to deliver scalable, reliable solutions. Key Responsibilities<ul><li>Design, develop, implement, and support system integrations using Microsoft Logic Apps</li><li>Build and maintain integration workflows between internal and external business applications</li><li>Develop and support EDI transactions and related mapping, troubleshooting, and partner onboarding</li><li>Write, test, and maintain application code using C#</li><li>Create and optimize stored procedures, queries, and database objects in T-SQL</li><li>Troubleshoot integration failures, data issues, and performance bottlenecks across connected systems</li><li>Collaborate with cross-functional teams to gather requirements and translate them into technical solutions</li><li>Monitor, document, and enhance existing integration processes for reliability and scalability</li><li>Support deployment, testing, and ongoing maintenance of integration solutions</li><li>Ensure data integrity, security, and compliance across all integrations</li></ul>
2026-07-07T00:00:00Z

Technical Help Desk I (US)

Naperville, IL
onsite
Temporary / Contract
21 - 21 USD / Hourly
We are looking for a customer-focused Technical Help Desk I specialist to support service operations in Illinois. This Long-term Contract position combines technical troubleshooting, customer communication, and cross-functional collaboration to help resolve product and equipment-related questions efficiently. The role is well suited for someone who can interpret technical information, manage multiple priorities, and deliver clear support in a fast-paced environment. Responsibilities: • Respond to customer inquiries involving equipment parts, warranty matters, and pricing details while providing accurate and timely information. • Offer technical support to internal stakeholders, including product marketing, research and development, and commercialization teams within assigned areas of technology. • Partner with higher-tier support staff to investigate and resolve more complex issues that require escalation. • Contribute to team performance objectives by tracking results, supporting service metrics, and helping maintain consistent support quality. • Review technical information, product specifications, and related documentation to assist with troubleshooting and issue resolution. • Use business systems and spreadsheets to document cases, organize information, and monitor support activity effectively. • Manage incoming support needs across multiple requests while maintaining attention to detail and meeting expected deadlines.
2026-07-01T00:00:00Z

Technical Help Desk I (US)

Naperville, IL
onsite
Temporary / Contract
21 - 21 USD / Hourly
We are looking for a detail-oriented Technical Help Desk I team member to join a long-term contract opportunity supporting customers and internal stakeholders in Naperville, Illinois. This hybrid role works Monday through Friday and focuses on delivering responsive technical assistance, resolving product and parts-related questions, and partnering with cross-functional teams to address more complex issues. The ideal candidate brings strong communication skills, sound technical judgment, and the ability to stay organized while managing multiple priorities in a fast-paced support environment. Responsibilities: • Respond to customer inquiries related to pricing, warranty coverage, and equipment parts with accurate and timely information. • Provide frontline technical support by troubleshooting issues and guiding users toward effective solutions. • Partner with product marketing, research and development, and commercialization teams to share technical insight within assigned subject areas. • Work closely with Level 2 support teams to coordinate the resolution of escalated cases and ensure proper follow-through. • Track service activity, maintain support records, and contribute to reporting that measures team performance and service trends. • Use internal systems and office tools to document requests, review data, and support daily help desk operations. • Balance multiple service needs at once while maintaining accuracy, professionalism, and a customer-focused approach. • Contribute to team goals by supporting operational priorities and helping maintain consistent service standards.
2026-07-01T00:00:00Z