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12 results for Application Support Engineer in Hoffman Estates, IL

IT Support Specialist

Chicago, IL
onsite
Permanent / Full Time
60000 - 70000 USD / Yearly
We are looking for a Help Desk/Desktop Support Analyst to provide dependable technical support for a non-profit organization in Chicago, Illinois. This role focuses on resolving day-to-day user issues, maintaining endpoint stability, and ensuring staff can effectively use core workplace technologies. The ideal candidate brings strong troubleshooting skills, a service-oriented mindset, and hands-on experience supporting Microsoft environments and device management tools. Responsibilities: • Deliver front-line technical assistance for hardware, software, and access-related issues submitted through the service desk. • Diagnose and resolve problems involving Microsoft Windows, Microsoft 365 applications, and user account access in a timely manner. • Administer and support devices through Microsoft Intune, including configuration, policy enforcement, and endpoint troubleshooting. • Manage user accounts, permissions, and directory-related tasks within Active Directory. • Support ChromeOS and other end-user devices to maintain reliable functionality across the organization. • Track, update, and close service desk tickets while keeping users informed on progress and next steps. • Escalate complex incidents when needed and collaborate with internal teams to achieve effective resolutions. • Document recurring issues, solutions, and support procedures to improve service consistency and response efficiency.
2026-07-22T00:00:00Z

Platform Engineer - Web & AI Applications

Naperville, IL
onsite
Temporary / Contract
51.4615 - 59.587 USD / Hourly
We are looking for an experienced Platform Engineer - Web & AI Applications to support the growth of customer-facing digital products in Naperville, Illinois. This Long-term Contract position focuses on improving the performance, resilience, and extensibility of web and mobile experiences while helping shape modern application architecture. The role will contribute to AI-enabled features, scalable frontend solutions, and dependable platform capabilities that serve a large user base. Responsibilities: • Design and enhance web application components using React to deliver responsive, intuitive user experiences across digital channels. • Build and strengthen backend services and platform features that improve reliability, scalability, and maintainability for customer-facing applications. • Optimize website speed, availability, and capacity to support high volumes of traffic and consistent performance. • Develop and integrate AI-driven capabilities, including large language model functionality and conversational chatbot experiences, into web and mobile products. • Partner with cross-functional teams to define technical approaches, implement modern architecture patterns, and deliver features aligned with business goals. • Support the broader web and mobile application ecosystem by addressing platform needs, resolving production issues, and improving operational stability. • Apply contemporary engineering practices and AI-assisted development methods to accelerate delivery and elevate code quality. • Contribute to web infrastructure and publishing environments where needed, including support for web servers, site administration tools, and related platform technologies.
2026-08-11T00:00:00Z

Applications Architect

Chicago, IL
remote
Temporary to Hire
98.9615 - 114.587 USD / Hourly
We are looking for an Applications Architect to shape and deliver enterprise product lifecycle solutions for engineering and manufacturing organizations in Chicago, Illinois. This contract opportunity with potential for a permanent role is suited for a senior architect who brings deep Aras Innovator expertise, strong consulting presence, and the ability to turn complex operational needs into scalable application strategies. The role blends hands-on technical direction, stakeholder partnership, and implementation leadership across the full solution lifecycle, with occasional travel based on project demands. Responsibilities: • Architect and guide end-to-end application solutions built on Aras Innovator to support product lifecycle management goals across complex enterprise environments. • Work closely with business leaders, technical teams, and client stakeholders to evaluate needs and define practical, scalable system designs. • Oversee delivery from early discovery through configuration, validation, rollout, and post-deployment support to ensure successful execution. • Provide architectural leadership for custom development, API design, platform extensions, and integration efforts involving related enterprise systems. • Direct data conversion and migration activities, ensuring information is mapped, validated, and transitioned accurately into target solutions. • Lead workshops and design sessions that clarify requirements, align priorities, and establish a clear technical direction for project teams. • Produce and review solution blueprints, use cases, technical documentation, and functional artifacts to maintain quality and delivery consistency. • Mentor delivery team members, coordinate technical workstreams, and perform oversight of implementation outputs to support strong project results. • Contribute to planning activities by helping define scope, estimates, proposals, and statements of work for upcoming initiatives.
2026-07-29T00:00:00Z

Help Desk/Desktop Support Analyst

Romeoville, IL
onsite
Temporary to Hire
24.7 - 28.6 USD / Hourly
We are looking for a dependable Help Desk/Desktop Support Analyst to provide onsite technical support at our Illinois facility. This contract opportunity is well suited for someone who enjoys solving day-to-day technology issues, supporting a wide range of users, and taking ownership of local IT needs while partnering with a broader technical team. The role offers hands-on involvement with endpoint support, user setup, operational technology, and site-based technology initiatives in a fast-paced environment. Responsibilities: • Deliver first-line technical assistance for employees across multiple business locations, resolving common IT issues with a strong service mindset. • Diagnose and address problems involving computers, printers, mobile hardware, software applications, and network access to keep users productive. • Provide support for operational and warehouse technologies, including handheld Android-based devices and document or label printing systems. • Monitor and manage incoming service requests, prioritize work effectively, and close tickets in accordance with support expectations. • Coordinate employee onboarding and separation tasks by preparing accounts, configuring equipment, and ensuring proper access changes. • Install, configure, maintain, and repair desktops, laptops, printers, peripherals, and mobile endpoints used throughout the facility. • Work with internal infrastructure specialists and external technology vendors when issues require escalation or project coordination. • Contribute to hardware refreshes, technology deployments, platform updates, and other site-level improvement efforts. • Assist with occasional after-hours support needs or on-call coverage when business operations require extended availability.
2026-07-23T00:00:00Z

Help Desk/Desktop Support Analyst

Romeoville, IL
onsite
Temporary / Contract
21.375 - 24.75 USD / Hourly
We are looking for a dependable Help Desk/Desktop Support Analyst to provide onsite technical assistance at a distribution and operations facility in Romeoville, Illinois. This Long-term Contract position is well suited for someone who enjoys resolving day-to-day user issues, supporting a wide range of devices and applications, and working independently while partnering with a broader IT organization. The role offers a mix of frontline support, equipment setup, user account administration, and participation in technology improvement efforts across the business. Responsibilities: • Deliver first-level technical support for employees across office and operational environments, addressing issues related to computers, software, printers, mobile hardware, and connectivity. • Diagnose and resolve incidents involving Windows systems, standard business applications, peripheral devices, and network access in a timely manner. • Support operational technology used in warehouse and distribution settings, including handheld Android equipment and document or label printing tools. • Monitor and manage service requests through the ticketing system, ensuring issues are properly prioritized, documented, and completed. • Coordinate employee onboarding and separation tasks by preparing equipment, configuring access, and handling account-related updates. • Install, configure, maintain, and replace desktops, laptops, printers, and other endpoint devices as needed for business operations. • Partner with internal infrastructure teams and external vendors when issues require escalation or additional technical expertise. • Contribute to IT initiatives such as hardware refreshes, software deployments, system upgrades, and other planned technology changes. • Provide support outside normal business hours on occasion when urgent issues or project needs arise.
2026-08-14T00:00:00Z

Help Desk/Desktop Support Analyst

Chicago, IL
onsite
Permanent / Full Time
70000 - 80000 USD / Yearly
We are looking for a Help Desk/Desktop Support Analyst to provide dependable technical assistance to end users in Chicago, Illinois. This position supports daily technology operations by resolving hardware and software issues, preparing workstations and peripherals, and ensuring meeting technology is ready for use. The ideal candidate brings strong customer service instincts, sound troubleshooting ability, and a careful approach to handling sensitive information. Responsibilities: • Deliver in-person and remote support for staff by diagnosing and resolving issues involving approved software, desktop and laptop systems, and related devices. • Install, configure, and maintain end-user equipment and workplace technology to support smooth day-to-day operations. • Troubleshoot printers and scanners, perform routine upkeep, and work with external service providers when vendor escalation is required. • Prepare and support conference room technology, including audio/video meetings, presentation setups, and web-based collaboration sessions. • Manage and resolve incidents escalated from the service desk, documenting progress and outcomes accurately within the designated ticketing platform. • Partner with team members to track equipment inventory, keep records current, and notify leadership when stock levels need replenishment. • Use sound judgment to prioritize and escalate complex issues to engineers or other IT specialists while keeping supervisors informed of significant concerns. • Maintain an orderly repair and storage area and follow departmental standards, policies, and security expectations in all support activities. • Contribute to special assignments and additional departmental initiatives as needed while protecting confidential information encountered during support work.
2026-08-06T00:00:00Z

Infrastructure & Security Engineer

Naperville, IL
onsite
Permanent / Full Time
120000 - 148000 USD / Yearly
Our client is seeking an experienced Infrastructure Security Engineer to support and secure a hybrid Microsoft environment spanning both on-premises and cloud platforms. This role is ideal for a hands-on professional with deep experience across traditional server and network infrastructure, along with responsibility for enterprise security tooling, threat monitoring, and ongoing security operations. The organization is currently in a hybrid state and actively transforming to a more cloud-centric environment, so this individual will play a key role in both day-to-day operational security and longer-term modernization efforts. Based on general knowledge. Key Responsibilities<ul><li>Manage and secure core infrastructure, including servers, networks, firewalls, switches, VPNs, and related systems in a hybrid on-premises and cloud environment. Based on general knowledge.</li><li>Administer, maintain, and optimize security tools such as endpoint protection, vulnerability management, SIEM, email security, identity and access management, and monitoring platforms. Based on general knowledge.</li><li>Monitor infrastructure and security events, investigate alerts, respond to incidents, and support remediation efforts. Based on general knowledge.</li><li>Partner with infrastructure and leadership teams to strengthen security controls across Microsoft technologies, including Active Directory, Azure, Microsoft 365, and related platforms. Based on general knowledge.</li><li>Support the company’s transition from traditional on-premises infrastructure to cloud-based solutions by helping design and implement secure architectures and best practices. Based on general knowledge.</li><li>Perform vulnerability assessments, patch management coordination, system hardening, and access reviews across servers, endpoints, and network devices. Based on general knowledge.</li><li>Develop and maintain security documentation, standards, procedures, and incident response processes. Based on general knowledge.</li><li>Assist with compliance, audit readiness, and security improvement initiatives. Based on general knowledge.</li><li>Collaborate with internal teams and third-party vendors to ensure reliable infrastructure performance and effective security coverage. Based on general knowledge.</li></ul>
2026-08-04T00:00:00Z

(MTR) Support Technician

Downers Grove, IL
remote
Temporary / Contract
45 - 60 USD / Hourly
We are looking for a Contract (MTR) Support Technician to provide hands-on and remote support for meeting room technology in Downers Grove, Illinois. This role is ideal for someone who can resolve device, connectivity, and platform issues across collaboration environments while delivering dependable technical assistance to end users. The position focuses on Microsoft Teams Rooms administration, identity and messaging platform support, and troubleshooting across network-connected conferencing systems. Responsibilities: • Administer and support Microsoft Teams Rooms environments, ensuring conference room systems remain available, properly configured, and ready for daily use. • Deliver technical assistance for collaboration hardware and software, including Android-based meeting room devices and related peripherals. • Troubleshoot network and device connectivity issues affecting room systems, coordinating problem resolution to minimize meeting disruptions. • Provide remote support to diagnose, escalate, and resolve incidents involving conferencing platforms and integrated room technology. • Manage and support tasks related to Microsoft Exchange Online and Microsoft Entra ID to maintain access, authentication, and service functionality. • Use Logitech Sync and Pro Portal tools to monitor device health, apply updates, and support ongoing room technology operations. • Assist with conferencing platform changes, including experience supporting Zoom Rooms to Teams Rooms transition activities when needed. • Document technical issues, resolutions, and support actions to improve service consistency and knowledge sharing.
2026-07-21T00:00:00Z

Systems Engineer

Libertyville, IL
onsite
Temporary / Contract
50 - 60 USD / Hourly
We are looking for a Systems Engineer to support and evolve a complex enterprise infrastructure environment in Libertyville, Illinois. This Long-term Contract position combines hands-on systems administration with infrastructure design, offering an opportunity to shape reliable on-premises, cloud, and hybrid platforms. The role will partner closely with IT operations leadership to strengthen core systems, improve performance, and deliver scalable architecture across servers, networks, and cloud services. Responsibilities: • Design and support enterprise infrastructure solutions spanning on-premises environments, cloud platforms, and hybrid deployments. • Build and maintain infrastructure-as-code frameworks while promoting modern, scalable approaches such as serverless computing and AWS Lambda-based solutions. • Administer physical and virtual server environments, including Windows Server platforms, VMware and Hyper-V systems, and related core infrastructure technologies. • Oversee network components and connectivity by managing routing, switching, NAT, DNS, and other critical network services across business environments. • Serve as a technical resource for IT operations by resolving complex infrastructure issues through both remote and on-site support. • Lead infrastructure initiatives from planning through implementation, ensuring technical milestones align with operational goals and project expectations. • Manage identity and access systems, including Active Directory, Azure Active Directory, IAM, and associated domain, policy, and trust configurations. • Participate in formal change processes and contribute to change review activities within an enterprise IT environment. • Support and integrate key enterprise tools and platforms such as Microsoft 365, Exchange, ServiceNow, Okta, CyberArk, and other operational technologies as needed.
2026-08-07T00:00:00Z

Systems Engineer

Glenview, IL
onsite
Temporary / Contract
55 - 65 USD / Hourly
We are looking for an experienced Systems Engineer to support and enhance a complex enterprise infrastructure environment in Illinois. This long-term contract position is ideal for a hands-on specialist who can manage core Microsoft, virtualization, and cloud technologies while maintaining stability, security, and operational efficiency. The role will focus on Windows systems engineering, hybrid identity administration, platform upgrades, and infrastructure automation across on-premises and Azure environments. Responsibilities: • Administer and improve enterprise Windows Server infrastructure, ensuring reliable performance, security, and alignment with operational standards. • Lead VMware vSphere lifecycle activities, including environment assessments, version upgrades, and workload movement to alternate hypervisor platforms when required. • Manage Active Directory in complex multi-forest environments, including organizational unit structure, delegated administration, trust design, Kerberos policy configuration, and directory cleanup efforts. • Support Azure infrastructure services by handling IaaS resources, hybrid connectivity, identity integration, backup operations, and subscription-level administration. • Oversee enterprise messaging and endpoint management platforms such as Exchange and SCCM, maintaining service availability and supporting ongoing enhancements. • Provision and maintain NetApp storage resources, administer datastores, and coordinate storage integration with virtualized environments. • Develop and maintain production-quality PowerShell scripts to automate routine administration, streamline operational tasks, and improve consistency. • Execute infrastructure changes within established ITSM and change control frameworks, documenting implementation steps, risks, and validation outcomes. • Contribute to technical documentation and runbook development, including the effective use of AI-based tools to accelerate knowledge capture and operational readiness.
2026-08-04T00:00:00Z

Software Developer

Pleasant Prairie, WI
onsite
Temporary to Hire
52.25 - 60.5 USD / Hourly
We are looking for a Software Developer to join a growing technology team in Wisconsin on a contract basis with the opportunity for a permanent position. In this role, you will create and improve business-critical applications, web-based tools, and connected system solutions that support day-to-day operations and long-term growth. This position is ideal for someone who enjoys translating business needs into reliable software, working across databases and integrations, and contributing to well-designed, scalable technology solutions. Responsibilities: • Develop, implement, and support custom software applications that address operational and business needs across the organization. • Build and refine web-based solutions using C#, ASP.NET, .NET Core, JavaScript, and related development technologies. • Design, manage, and optimize SQL Server database components, including queries, views, and stored procedures, to improve data performance and reliability. • Create and maintain APIs and system interfaces that enable seamless communication between internal platforms and external services. • Partner with business analysts and stakeholders to gather requirements, define technical approaches, and deliver practical application solutions. • Investigate and resolve issues affecting applications, integrations, and database functionality to maintain stable system performance. • Contribute to application upgrades, modernization efforts, and new development initiatives that enhance existing technology capabilities. • Participate in peer reviews, technical documentation, and development best practices to support maintainable and high-quality code. • Ensure software solutions align with expectations for security, scalability, performance, and ongoing supportability.
2026-08-12T00:00:00Z

Help Desk Technician

Palatine, IL
onsite
Temporary to Hire
18.62 - 21.25 USD / Hourly
We are looking for a Help Desk Technician to provide hands-on technical support in a primarily Windows-based environment for a small user group in Illinois. This contract opportunity with permanent potential is ideal for someone who enjoys delivering responsive desktop assistance, preparing equipment for new and existing staff, and resolving day-to-day technical issues with professionalism. The role focuses on maintaining reliable end-user technology, supporting laptop deployments, and ensuring service requests are addressed efficiently. Responsibilities: • Provide front-line technical assistance for approximately 12 end users, addressing hardware, software, and access-related issues in a timely manner. • Configure, deploy, and maintain laptops for employees, ensuring devices are ready for daily business use. • Troubleshoot Windows-based desktop and laptop problems, identifying root causes and applying effective solutions. • Manage and respond to service desk tickets, keeping requests organized and users informed throughout the support process. • Support user account administration tasks within Active Directory, including access updates and basic account maintenance. • Assist with installation, setup, and ongoing support of Microsoft Windows 10 systems and related workplace technology. • Deliver general desktop support across a variety of technical needs, helping users remain productive with minimal downtime.
2026-08-14T00:00:00Z