7 Results for Application Support Engineer Jobs in Hoffman Estates, IL

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Software Engineer

Chicago, Illinois
remote
Permanent / Full Time
135000 - 155000 USD / Yearly
We are seeking a Senior Software Engineer with deep experience in backend Java development and Android application engineering. This role will focus on designing, building, and maintaining scalable backend services while also contributing to Android mobile applications. The ideal candidate brings strong technical expertise, a collaborative mindset, and a passion for delivering reliable, high-quality software. Key Responsibilities<ul><li>Design, develop, test, and maintain backend services using Java and Spring Boot.</li><li>Build and enhance Android applications with a focus on performance, usability, and maintainability.</li><li>Collaborate with product, business, and engineering stakeholders to define technical requirements and deliver solutions.</li><li>Develop RESTful APIs and integrations that support mobile and web-based applications.</li><li>Write clean, efficient, and well-documented code following established coding standards.</li><li>Participate in architecture discussions, technical design reviews, and sprint planning sessions.</li><li>Perform code reviews and contribute to best practices for software quality, scalability, and security.</li><li>Troubleshoot and resolve application, database, and system performance issues.</li><li>Support deployment activities, testing efforts, and ongoing production maintenance.</li><li>Contribute to continuous improvement initiatives across development workflows, tooling, and engineering processes.</li></ul>
2026-09-22T00:00:00Z

Software Engineering Manager

Chicago, Illinois
onsite
Permanent / Full Time
150000 - 200000 USD / Yearly
We are looking for a Software Engineering Manager to lead the planning, delivery, and ongoing support of business-critical applications for a legal organization in Chicago, Illinois. This role combines technical leadership with hands-on involvement, guiding application strategy, improving system quality, and partnering with stakeholders to identify practical technology solutions. The ideal candidate brings strong experience in software development, vendor collaboration, and application lifecycle management, along with the ability to translate operational needs into scalable systems. Responsibilities: • Lead the evaluation of business needs and technical requirements to determine the best approach for new or enhanced applications. • Oversee the design, development, testing, deployment, and support of web, intranet, and enterprise applications across all stages of the software lifecycle. • Partner with attorneys, managers, directors, and other stakeholders to recommend technology solutions that improve workflows and align with organizational goals. • Coordinate work delivered by internal teams, external vendors, and software providers to ensure projects meet quality, timing, and performance expectations. • Direct application implementation efforts, including quality assurance processes, issue resolution, and production readiness activities. • Establish and maintain sound data structures and integration approaches that support efficient information flow across enterprise systems. • Provide senior-level technical guidance to the development team, helping resolve complex design, coding, and integration challenges. • Maintain oversight of the technical direction and long-term roadmap for software products supporting practice and administrative functions. • Contribute directly to development and support work when needed to keep initiatives moving and address priority issues.
2026-09-09T00:00:00Z

Help Desk/Desktop Support Analyst

Joliet, Illinois
onsite
Temporary / Contract
22 - 25 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical support for employees in Joliet, Illinois. This is a Contract position focused on delivering responsive day-to-day assistance across desktop, account access, and end-user technology needs. The ideal candidate brings a service-oriented approach, communicates clearly with users, and is comfortable resolving common support issues in a fast-paced environment. Responsibilities: • Deliver daily technical support for employees, including account access assistance, password updates, workstation preparation for new hires, and offboarding support. • Configure and support end-user hardware and software, with a focus on Apple devices and common Microsoft applications and services. • Assist users with Office 365, SharePoint, and OneDrive issues by identifying problems, guiding solutions, and escalating when necessary. • Manage basic access requests by granting or removing permissions to sites and shared resources as needed. • Carry out entry-level Active Directory support tasks, primarily related to user credential resets and account assistance. • Provide in-person support during higher-volume walk-up periods, especially from Tuesday through Thursday, while maintaining a positive customer experience. • Respond to service desk requests efficiently, document troubleshooting steps, and help ensure timely resolution of recurring technical issues.
2026-09-29T00:00:00Z

Help Desk/Desktop Support Analyst

Chicago, Illinois
onsite
Temporary / Contract
27 - 38 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical assistance for employees in Chicago, Illinois. This Long-term Contract position supports a mixed Windows and Apple environment and plays a key role in delivering responsive service across end-user devices, productivity tools, and access platforms. The ideal candidate will combine strong troubleshooting ability with a customer-focused approach to onboarding, training, and day-to-day support. Responsibilities: • Deliver end-user support across Level 1 through Level 3 issues, resolving technical problems efficiently while maintaining a high standard of customer service. • Administer and support Microsoft Intune to manage devices, enforce policies, and assist with endpoint configuration. • Provide troubleshooting and user assistance for Microsoft 365 applications, including collaboration tools such as Microsoft Teams. • Support identity and access needs by handling Okta-related administration, account issues, and authentication troubleshooting. • Maintain and troubleshoot Apple devices through Jamf while also supporting desktop and laptop systems in a mixed Windows and Mac environment. • Assist with employee onboarding by preparing equipment, configuring accounts, and guiding users through technology setup and adoption. • Offer mobile device support for business users, including troubleshooting and configuration assistance for Android devices. • Manage service desk tickets, document resolutions clearly, and contribute to on-call coverage as part of the support rotation.
2026-10-01T00:00:00Z

Infrastructure & Security Engineer

Naperville, Illinois
onsite
Permanent / Full Time
120000 - 148000 USD / Yearly
Our client is seeking an experienced Infrastructure Security Engineer to support and secure a hybrid Microsoft environment spanning both on-premises and cloud platforms. This role is ideal for a hands-on professional with deep experience across traditional server and network infrastructure, along with responsibility for enterprise security tooling, threat monitoring, and ongoing security operations. The organization is currently in a hybrid state and actively transforming to a more cloud-centric environment, so this individual will play a key role in both day-to-day operational security and longer-term modernization efforts. Based on general knowledge. Key Responsibilities<ul><li>Manage and secure core infrastructure, including servers, networks, firewalls, switches, VPNs, and related systems in a hybrid on-premises and cloud environment. Based on general knowledge.</li><li>Administer, maintain, and optimize security tools such as endpoint protection, vulnerability management, SIEM, email security, identity and access management, and monitoring platforms. Based on general knowledge.</li><li>Monitor infrastructure and security events, investigate alerts, respond to incidents, and support remediation efforts. Based on general knowledge.</li><li>Partner with infrastructure and leadership teams to strengthen security controls across Microsoft technologies, including Active Directory, Azure, Microsoft 365, and related platforms. Based on general knowledge.</li><li>Support the company’s transition from traditional on-premises infrastructure to cloud-based solutions by helping design and implement secure architectures and best practices. Based on general knowledge.</li><li>Perform vulnerability assessments, patch management coordination, system hardening, and access reviews across servers, endpoints, and network devices. Based on general knowledge.</li><li>Develop and maintain security documentation, standards, procedures, and incident response processes. Based on general knowledge.</li><li>Assist with compliance, audit readiness, and security improvement initiatives. Based on general knowledge.</li><li>Collaborate with internal teams and third-party vendors to ensure reliable infrastructure performance and effective security coverage. Based on general knowledge.</li></ul>
2026-09-22T00:00:00Z

SOC Engineer

Chicago, Illinois
onsite
Permanent / Full Time
95000 - 125000 USD / Yearly
We are seeking a Senior SOC Engineer to help monitor, detect, investigate, and respond to cybersecurity threats across enterprise environments. This role is responsible for strengthening security operations, improving detection capabilities, and supporting incident response efforts to protect systems, networks, and data. The ideal candidate brings deep experience in security operations, threat detection, incident investigation, and security tooling. This person is analytical, collaborative, and able to operate effectively in fast-paced environments where timely response and strong judgment are critical. Key Responsibilities<ul><li>Monitor security events, alerts, and incidents across networks, endpoints, cloud environments, and applications.</li><li>Investigate suspicious activity, triage alerts, and determine severity, impact, and appropriate response actions.</li><li>Lead or support incident response activities, including containment, eradication, recovery, and post-incident analysis.</li><li>Develop, tune, and maintain SIEM use cases, correlation rules, dashboards, and alerting logic.</li><li>Analyze logs and telemetry from multiple security tools to identify threats, anomalies, and indicators of compromise.</li><li>Collaborate with infrastructure, engineering, and IT teams to remediate vulnerabilities and strengthen security controls.</li><li>Conduct threat hunting activities to proactively identify malicious behavior or hidden risks.</li><li>Support the development and maintenance of SOC processes, playbooks, runbooks, and escalation procedures.</li><li>Mentor junior analysts and contribute to the maturity of security operations practices.</li><li>Recommend improvements to detection engineering, incident handling, and operational workflows.</li><li>Prepare incident reports, metrics, and executive-ready summaries for technical and non-technical stakeholders.</li><li>Stay current on emerging threats, attacker techniques, and cybersecurity best practices.</li></ul>
2026-09-22T00:00:00Z

IT Support

West Chicago, Illinois
onsite
Temporary to Hire
23.75 - 27.5 USD / Hourly
We are looking for an IT Support specialist to provide hands-on technical assistance for end users in West Chicago, Illinois. This contract opportunity with potential for a permanent role is ideal for someone who enjoys solving day-to-day technology issues, delivering strong customer service, and supporting a wide range of workplace devices and applications. The role will focus on maintaining reliable desktop and mobile computing environments while helping employees stay productive through timely troubleshooting and support. Responsibilities: • Provide direct technical support for employees by diagnosing and resolving hardware, software, and operating system issues across desktop and laptop environments. • Assist users with Microsoft 365 applications, including Outlook, Teams, OneDrive, and other commonly used productivity tools. • Set up, configure, and deploy computers and related equipment for new employees, replacements, and ongoing business needs. • Support mobile technology by troubleshooting connectivity, application, and device issues on both Android and iOS platforms. • Maintain and resolve service desk tickets while documenting incidents, requests, solutions, and useful knowledge articles with clear detail. • Deliver deskside support for peripherals such as printers, scanners, and other end-user equipment to ensure consistent workplace functionality. • Use structured troubleshooting methods to identify root causes, apply effective fixes, and escalate more complex issues when needed. • Contribute to endpoint support activities, including device management tasks and participation in an on-call rotation as required.
2026-09-14T00:00:00Z

7 results for Application Support Engineer in Hoffman Estates, IL