<p>We are looking for an IT Support Specialist to join our dynamic team in Somerset, New Jersey. This hybrid position offers a mix of onsite and remote work, providing opportunities to grow both professionally and technically in a collaborative environment.</p><p><br></p><p>Responsibilities:</p><p>• Deliver remote technical support for desktops, laptops, printers, mobile devices, and software applications.</p><p>• Manage help desk tickets efficiently, troubleshooting and resolving issues while maintaining clear communication with clients.</p><p>• Support Windows Server environments, including Active Directory and Group Policy configurations.</p><p>• Monitor network performance and connectivity, addressing system alerts and optimizing functionality.</p><p>• Configure and deploy workstations and mobile devices, ensuring proper setup and operation.</p><p>• Assist in hardware installations, upgrades, and replacements to maintain client systems.</p><p>• Document troubleshooting procedures, client setups, and internal workflows to ensure consistency and knowledge sharing.</p><p>• Collaborate with senior technicians on escalated issues and participate in IT-related projects.</p><p>• Contribute to client onboarding processes, integrating new systems and ensuring smooth transitions.</p>