We are looking for a motivated and detail-oriented Customer Service Representative to join our team in Jackson, New Jersey. This is a long-term contract position offering an excellent opportunity to work in a dynamic environment while providing exceptional support to clients. Ideal candidates will thrive in multitasking and enjoy contributing to a positive organizational culture.<br><br>Responsibilities:<br>• Build and maintain strong relationships with clients, ensuring their needs are met effectively.<br>• Manage customer accounts, updating records and resolving inquiries promptly.<br>• Collaborate with colleagues to foster teamwork and support company goals.<br>• Demonstrate professionalism and empathy while addressing customer concerns.<br>• Maintain accurate and organized documentation of client interactions.<br>• Assist in promoting a positive work culture through active participation and engagement.<br>• Shadow colleagues during the onboarding process to gain a thorough understanding of responsibilities.<br>• Uphold business casual standards while representing the company.<br>• Handle time approvals and scheduling tasks efficiently.<br>• Support nursing home clients by addressing their unique pest management needs.
We are looking for a skilled Customer Service Representative to join our team in New York, New York. This is a Contract to permanent position within the dynamic Real Estate & Property industry. The role requires a detail-oriented individual with excellent communication skills and the ability to handle customer inquiries professionally and efficiently.<br><br>Responsibilities:<br>• Respond to inbound and outbound customer calls, ensuring a positive and helpful experience.<br>• Address customer inquiries via email correspondence in a timely and accurate manner.<br>• Perform data entry tasks to maintain and update customer records accurately.<br>• Utilize Microsoft Excel and Word to manage and organize information effectively.<br>• Schedule appointments and coordinate with customers and internal teams.<br>• Process order entries while maintaining a high level of attention to detail.<br>• Apply call center and customer service expertise to resolve issues promptly.<br>• Use Yardi software to assist with property management-related tasks, if applicable.<br>• Collaborate with other departments to ensure seamless customer support.
<p>We are looking for a dedicated Customer Service Representative to join our team in Saddle Brook, New Jersey. This long-term contract position offers the opportunity to contribute to a dynamic environment within the electronics industry. The ideal candidate will excel in handling customer inquiries, performing administrative tasks, and ensuring a high level of service accuracy.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly and professionally to customer inquiries via phone and email.</p><p>• Conduct verification calls to confirm provided information.</p><p>• Accurately review and validate bank account details as part of routine processes.</p><p>• Manage administrative tasks, including data entry and documentation.</p><p>• Collaborate with team members to address additional responsibilities as required.</p><p>• Maintain organized records and adhere to company procedures.</p><p>• Communicate effectively with customers to ensure satisfaction and resolution.</p><p>• Utilize Microsoft Excel and Word to complete tasks efficiently.</p><p>• Handle inbound and outbound calls with professionalism and attention to detail.</p><p>• Ensure accuracy in all customer-related processes and documentation.</p>
<p>We are looking for a dedicated Returns Coordinator to join our team near Saddle Brook, New Jersey. This position focuses on managing customer returns and claims, ensuring accurate documentation, and delivering exceptional service to both internal teams and external clients. As this is a long-term contract role, it offers an excellent opportunity to build expertise in the pharmaceutical industry while contributing to operational excellence.</p><p><br></p><p>Responsibilities:</p><p>• Process and manage customer return requests, issuing necessary return authorization numbers and ensuring compliance with company policies.</p><p>• Investigate shipping discrepancies, including shortages, overages, and mis-shipments, while documenting financial impacts.</p><p>• Collaborate with the distribution center to verify the condition of returned items and confirm product authenticity using original sales records.</p><p>• Maintain detailed and organized digital and physical records of all return claims, keeping stakeholders informed throughout the process.</p><p>• Coordinate directly with customers to arrange logistics for returns, including call tags for damaged items attributed to customers or carriers.</p><p>• Work closely with Account Services, Quality Assurance, and Finance to resolve discrepancies and finalize credits, replacements, or adjustments.</p><p>• Analyze returned items to determine appropriate disposition, such as restocking, destruction, return to vendor, or scrapping.</p><p>• Respond promptly and professionally to customer inquiries, providing clear information about returns, claims, and resolutions.</p><p>• Utilize SAP and other internal systems to enter and update data, ensuring accuracy and completeness.</p><p>• Apply strong analytical skills and independent judgment to support efficient decision-making on claim outcomes.</p>
<p>We are looking for a dedicated Customer Support Representative to join our team. In this role, you will handle inbound customer inquiries, provide exceptional service, and offer patient, supportive assistance to ensure customer satisfaction. This is a long-term contract position with the opportunity to work in a dynamic environment within the health and biotech industry.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to incoming calls and provide accurate information to address customer inquiries.</p><p>• Assist clients with troubleshooting Bluetooth and mobile device connectivity issues.</p><p>• Maintain an attentive and friendly demeanor while supporting customers new to technology.</p><p>• Manage and prioritize tasks effectively to ensure timely resolution of client concerns.</p><p>• Collaborate with team members to enhance customer service practices and improve overall satisfaction.</p><p>• Utilize Microsoft Word, Excel, and Outlook to document interactions and manage customer records.</p><p>• Educate customers about product features and functionality to enhance their experience.</p><p>• Identify opportunities to improve processes and contribute to team efficiency.</p><p>• Follow established protocols to ensure compliance with company policies and standards.</p>
We are looking for a dedicated Sales & Customer Care Consultant to join our team on a contract basis in Mahwah, New Jersey. In this role, you will be responsible for delivering exceptional customer experiences while addressing a variety of inquiries and ensuring seamless service at every interaction. This is a fantastic opportunity to work in the retail industry, where your communication and organizational skills will play a vital role in exceeding customer expectations.<br><br>Responsibilities:<br>• Deliver outstanding customer service by addressing inquiries and resolving issues efficiently and professionally.<br>• Proactively identify and address potential challenges to ensure a seamless customer experience.<br>• Handle a variety of customer needs, including product questions, returns, delivery details, registration processes, and payment assistance.<br>• Meet and exceed sales, quality, and productivity targets to help the department achieve its overall objectives.<br>• Collaborate with team members and other departments to continuously enhance service quality and knowledge.<br>• Maintain accurate records of customer interactions and transactions for smooth follow-up and reporting.<br>• Provide support through various communication channels, such as phone, email, and chat, ensuring timely responses.<br>• Adapt to a flexible work schedule, including weekends and additional shifts during peak periods.
<p>A leading global organization is seeking a highly experienced <strong>Senior Project Manager</strong> to support the <strong>Chief Information Security Officer (CISO)</strong> in driving strategic cybersecurity and risk-management initiatives across the enterprise. This role will lead complex, cross-functional programs aligned to regulatory compliance, security modernization, risk remediation, data protection, and IT governance.</p><p>You will partner closely with Cybersecurity Leadership, Infrastructure, Applications, Legal/Compliance, and external vendors to ensure programs are delivered on time, within scope, and in alignment with global security standards.</p><p>This is a high-visibility role requiring exceptional communication, executive presence, and the ability to operate in a fast-moving, regulated environment.</p><p> </p><p> </p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Program & Project Leadership</strong></p><ul><li>Lead the planning, execution, and delivery of enterprise cybersecurity initiatives for the Office of the CISO.</li><li>Drive project governance, scope definition, schedules, risk management, and stakeholder communication.</li><li>Manage multiple parallel projects including security tool deployments, regulatory compliance initiatives, and remediation programs.</li><li>Oversee vendor and third-party contributions; ensure SLAs and deliverables are met.</li></ul><p><strong>Information Security Domain Execution</strong></p><ul><li>Support initiatives across IAM, cloud security, vulnerability management, data protection, and incident response.</li><li>Track remediation efforts for audits, penetration tests, and regulatory findings (e.g., FDA, SOX, GDPR).</li><li>Develop dashboards and executive reports for leadership.</li><li>Coordinate cross-functional teams to ensure alignment with security standards and risk priorities.</li></ul><p><strong>Governance, Risk & Compliance (GRC)</strong></p><ul><li>Ensure projects comply with regulations relevant to pharmaceutical/medical device environments.</li><li>Partner with Compliance, Legal, and Internal Audit on key security and risk obligations.</li><li>Assist in maturing governance frameworks, policies, and documentation.</li></ul><p><strong>Stakeholder, Communication & Reporting</strong></p><ul><li>Serve as the project liaison to IT leadership, business units, and external partners.</li><li>Deliver clear, concise executive communications, including updates to steering committees.</li><li>Proactively manage expectations, timelines, risks, and impacts.</li></ul><p><br></p>
We are looking for a dedicated Call Center Specialist to join our team in Somerset, New Jersey. In this role, you will handle inbound customer inquiries, provide exceptional service, and ensure customer satisfaction through efficient communication and problem-solving. This is a long-term contract position offering the opportunity to work in a dynamic environment within the health and biotech industry.<br><br>Responsibilities:<br>• Respond promptly to incoming calls, addressing customer questions and concerns with professionalism.<br>• Deliver high-quality customer service by effectively handling inquiries and resolving issues.<br>• Maintain accurate records of customer interactions and transactions.<br>• Collaborate with team members to enhance customer experience and share best practices.<br>• Utilize basic office tools and software to manage call center operations efficiently.<br>• Ensure compliance with company policies and procedures during all interactions.<br>• Provide detailed product or service information to customers when required.<br>• Identify and escalate unresolved issues to the appropriate department for further assistance.<br>• Demonstrate a thorough understanding of call center processes and standards.<br>• Continuously strive to improve customer satisfaction through proactive communication and support.
<p>We are looking for an experienced Controller to oversee and enhance the financial operations of our firm based in White Plains, New York. This role requires a detail-oriented financial expert who can ensure accurate reporting, compliance, and strategic decision-making to support overall business success. The ideal candidate will collaborate with leadership, project teams, and external partners to maintain financial integrity and optimize processes.</p><p><br></p><ul><li>Oversee all accounting activities, including accounts payable/receivable, payroll, general ledger management, and bank reconciliations.</li><li>Direct the preparation and review of monthly, quarterly, and annual financial statements and performance reports.</li><li>Monitor and manage cash flow, budget development, revenue forecasting, and project-by-project financial analysis.</li><li>Ensure adherence to internal controls, company policies, and all relevant regulatory requirements.</li><li>Partner with project teams to facilitate budget planning, cost monitoring, and billing accuracy.</li><li>Administer and continually improve accounting systems to enhance efficiency and data quality.</li><li>Serve as the primary point of contact for external financial partners, including CPAs, auditors, and banking representatives.</li><li>Deliver actionable financial insights and recommendations to senior leadership to support risk management and operational performance.</li></ul><p><br></p>
<p>We are looking for a detail-oriented Account Administrator to join our client's team in New York, New York. In this role, you will play a pivotal part in managing inventory processes, supporting account-related tasks, and ensuring operational efficiency. This position is ideal for someone with a strong administrative background and a passion for organization.</p><p><br></p><p>Responsibilities:</p><p>• Oversee inventory tracking systems to ensure accurate asset management and reporting.</p><p>• Perform annual physical inventories and reconcile discrepancies to maintain accurate records.</p><p>• Manage account-related administrative tasks, including data entry and documentation.</p><p>• Collaborate with assembly line teams to ensure proper inventory allocation and usage.</p><p>• Coordinate with various departments to streamline inventory processes and improve efficiency.</p><p>• Generate detailed reports on inventory levels and account statuses for management review.</p><p>• Assist in the preparation and execution of annual inventory audits.</p><p>• Monitor asset inventory levels and recommend adjustments to prevent shortages or overstock.</p><p>• Provide administrative support to sales representatives and other team members as needed.</p><p><br></p><p>If this person is you, please apply to victoria.iacoviello@roberthalf</p>
<p>Our client is seeking an in house counsel (Sr. Contracts Counsel) to add to their legal team in NYC. </p><p><br></p><p>The Senior Contracts Counsel will play a pivotal role in supporting the organization's dynamic and evolving operations. Reporting directly to the EVP, Chief Legal Officer, this is an exciting opportunity to join a collaborative legal team to work on a broad range of complex and sensitive legal and business issues to give real-time analysis and practical advice. You must be able to manage multiple priorities across the different units of the organization, such as vendor management, publishing, property & casualty, technology, and benefits. We are seeking a creative and curious self-starter and generalist with a positive attitude and team focus to take ownership of the organization's commercial contracts.</p><p><br></p><p> </p><p><strong>ESSENTIAL DUTIES AND RESPONSIBILITIES </strong></p><ul><li>Serve as legal counsel to the business units and corporate units for a wide range of commercial and corporate contracts with an emphasis on contract review and support</li><li>Take ownership for the entire vendor contracting cycle – from initial draft to execution, working with business teams to drive contract negotiations to timely and successful completion, including complex SaaS and data technology-related agreements (cloud, cybersecurity, software licensing) and third-party consulting contracts</li><li>Partner with the vendor management team to design and implement a contract and vendor management strategy and improve knowledge management practices and risk assessments, documenting necessary policies and procedures</li><li>Collaborating closely with the vendor management team you will develop standard vendor contract templates and SLA terms</li><li>Collaborate closely with internal stakeholders, subject matter experts and the privacy team on legal and business risks, compliance and contract strategy</li><li>Ensure alignment with applicable laws and internal policies</li><li>Leverage and supervise outside counsel specialists where additional subject matter expertise is necessary</li><li>Own and manage the contract life cycle management platform, from intake to repository leveraging technology to develop legal and business insights and vendor playbooks</li><li>Effective performance of the essential functions of this position requires regular in-person, on-site interaction with colleagues, both for purposes of relationship building and meaningful collaboration</li><li>Other related duties may be assigned</li></ul><p><br></p>
<p>Our client is looking for a Chief Financial Officer (CFO) to oversee and streamline financial operations for a family-owned organization based in the Morristown, New Jersey area. This role involves establishing a family office to manage diverse assets, including investments, manufacturing sites, and real estate properties. The ideal candidate will bring expertise in strategic financial leadership and investment management, while fostering collaboration with operational teams across various business units.</p><p><br></p><p>Salary is 225,000 - 250,000. </p><p><br></p><p>Benefits include medical, dental, and vision insurance, 401k, and PTO. </p><p><br></p><p>Responsibilities:</p><p>• Develop and implement a family office structure to manage a portfolio of assets worth approximately $300 million.</p><p>• Oversee financial reporting and ensure accurate data flow from controllers and senior controllers across the organization.</p><p>• Provide strategic direction for investment strategies and asset management to maximize returns.</p><p>• Collaborate with operational leaders to align financial goals with business objectives across manufacturing, distribution, and retail.</p><p>• Drive financial planning processes, including budgeting, cash flow analysis, and forecasting.</p><p>• Monitor and evaluate capital expenditures, ensuring alignment with organizational priorities.</p><p>• Facilitate periodic travel to operational sites, including manufacturing plants, to maintain effective oversight.</p><p>• Ensure compliance with accounting standards and regulatory requirements across all business entities.</p><p>• Identify opportunities for process improvement and lead software implementation projects.</p><p>• Represent the organization in high-level financial discussions and negotiations with stakeholders.</p>
