<p>We are looking for a Customer Experience Specialist to join a branch team in Morris Plains, New Jersey in a contract role with the potential to become permanent. This position is ideal for someone who enjoys helping customers, handling financial transactions with accuracy, and creating a positive service experience in a fast-moving environment. The role combines day-to-day member support, transaction processing, account assistance, and careful record maintenance while upholding branch policies and service standards.</p><p><br></p><p>Responsibilities:</p><p>• Provide attentive front-line support by understanding member questions, clarifying account and service options, and delivering accurate guidance tailored to individual needs.</p><p>• Address everyday service issues efficiently and escalate more advanced concerns when necessary to ensure timely resolution and a strong customer experience.</p><p>• Handle cash and check activity with precision, including receiving, verifying, and distributing funds in accordance with established balancing and control procedures.</p><p>• Complete routine financial transactions such as deposits, withdrawals, transfers, loan payments, and money orders while maintaining accuracy and compliance.</p><p>• Support account servicing activities by assisting with opening, updating, and closing deposit products and ensuring all required documentation is properly completed.</p><p>• Maintain organized and accurate records related to transactions, service requests, and account activity, including timely preparation of forms and internal documentation.</p><p>• Contribute to daily branch operations by balancing assigned work, researching discrepancies, and assisting with opening or closing tasks as needed.</p><p>• Promote appropriate products and services by identifying customer needs and recommending solutions that align with their financial goals.</p><p>• Follow security, privacy, and regulatory requirements consistently, and report unusual activity or operational concerns to help maintain a secure branch environment.</p>
<p>We are looking for an experienced Customer Service Manager to lead a high-performing customer service team in Fairfield, New Jersey. This role is responsible for elevating the customer experience, strengthening day-to-day service operations, and building effective partnerships across the organization. The ideal candidate brings a hands-on leadership style, sound judgment, and a commitment to continuous improvement in a manufacturing environment.</p><p><br></p><p>Responsibilities:</p><p>• Lead the daily work of the customer service function, ensuring coverage, accountability, and dependable service delivery across all customer touchpoints.</p><p>• Assign priorities across the team, review performance outcomes, and take timely action to keep response quality and service standards on track.</p><p>• Coach, mentor, and develop representatives through regular feedback, structured training, and ongoing support that improves engagement and retention.</p><p>• Manage complex customer matters and escalated concerns, guiding issues through to resolution while protecting a positive customer experience.</p><p>• Analyze recurring service challenges and customer feedback to identify root causes and introduce preventive solutions.</p><p>• Refine support processes and workflows to improve efficiency, accuracy, and overall service quality.</p><p>• Monitor operational measures such as responsiveness, resolution effectiveness, and customer satisfaction, and share results with leadership.</p><p>• Work closely with operations, sales, and other internal partners to align service efforts with broader business goals.</p><p>• Maintain reliable documentation of customer communications, case activity, and service-related data within company systems.</p>
<p>We are looking for an Email Marketing Manager to join a team northern New Jersey in a contract-to-permanent capacity. This role focuses on building and optimizing email initiatives that strengthen audience engagement, improve conversion performance, and support broader marketing goals. The ideal candidate combines hands-on campaign execution with strong analytical thinking, creative sensibility, and the ability to keep multiple projects moving efficiently across internal teams.</p><p><br></p><p>Responsibilities:</p><p>• Monitor email and campaign results, translate performance data into meaningful insights, and recommend adjustments that improve future outcomes.</p><p>• Plan and execute testing strategies across subject lines, content, layouts, and audience segments to increase engagement, conversion rates, and retention.</p><p>• Keep campaign records organized by maintaining schedules, asset libraries, status updates, and reporting materials for team visibility and accuracy.</p><p>• Coordinate email projects through workflow management tools such as Asana, ensuring milestones, approvals, and deliverables are completed on time.</p><p>• Develop and manage email marketing initiatives using marketing automation and email platform tools to support ongoing campaign objectives.</p><p>• Partner with internal stakeholders to align messaging, creative execution, and launch timing across marketing efforts.</p><p>• Support the design and production of email assets using Adobe Creative Cloud while maintaining brand consistency and visual quality.</p><p><br></p><p><br></p><p>02720-0013454992</p><p><br></p>
<p>benefits:</p><ul><li>medical</li><li>dental</li><li>vision</li><li>401k</li><li>paid time off</li></ul><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Oversee day-to-day customer service operations and ensure high-quality support delivery</li><li>Manage, coach, and develop a team of customer service representatives</li><li>Implement and improve processes to enhance efficiency and customer experience</li><li>Monitor KPIs, analyze performance metrics, and drive continuous improvement</li><li>Collaborate cross-functionally with sales, logistics, and finance teams</li><li>Resolve escalated customer issues in a timely manner</li><li>Ensure compliance with company policies and operational procedures</li></ul>
We are looking for a Creative Services Manager to support a fast-moving team focused on custom content, integrated marketing initiatives, and publisher collaborations. This long-term contract position is ideal for someone who can quickly step into active projects, guide cross-functional workstreams, and help deliver high-impact brand programs with media and cultural partners. The role centers on managing creative partnership efforts from early concept development through launch while keeping stakeholders aligned, timelines on track, and presentations well prepared.<br><br>Responsibilities:<br>• Lead custom content and integrated marketing initiatives from initial briefing through production and final launch.<br>• Coordinate day-to-day collaboration across internal teams, publishers, agencies, and external creative partners to keep programs advancing smoothly.<br>• Build and maintain project plans, key milestones, approval paths, and production schedules for multiple concurrent initiatives.<br>• Prepare clear, persuasive presentations and supporting materials for pitches, partner discussions, and internal reviews.<br>• Organize project documentation, track deliverables, and ensure workflow processes are followed consistently across engagements.<br>• Support the development of partnership concepts tied to product campaigns, branded experiences, and publisher-led programs.<br>• Facilitate stakeholder communication to resolve blockers, clarify expectations, and keep timelines moving forward.<br>• Oversee execution details for content partnerships involving media, sports, entertainment, creator, and cultural opportunities.
<p>A busy company in the West Caldwell area is seeking a Commercial Lines Customer Service Representative to join their growing company. This Commercial Lines Customer Service Representative will manage client relationships, ensure accurate policy documentation, and provide exceptional support to our commercial insurance clients. The ideal Commercial Lines Customer Service Representative must have 5+ years of commercial lines experience and has experience with insurance specific systems. Responsibilities of this Commercial Lines Customer Service Representative will include but not be limited to the below.</p><p><br></p><p>Commercial Lines Customer Service Representative Responsibilities:</p><p>• Process various policy-related tasks, including endorsements, certificates of insurance, binders, renewals, and policy changes.</p><p>• Review client policies and documents to ensure accuracy and completeness.</p><p>• Respond to client inquiries about coverage, billing, and policy details in a timely manner.</p><p>• Collaborate with producers and account managers to assist with account servicing and renewal preparations.</p><p>• Maintain up-to-date and accurate client records within agency management systems.</p><p>• Coordinate with insurance carriers to address and resolve service-related issues.</p><p>• Support marketing efforts for policy renewals by gathering necessary underwriting information.</p><p>• Ensure compliance with agency standards and regulatory guidelines in all service activities.</p><p>• Deliver attentive and courteous service to clients and partners, fostering positive relationships.</p><p><br></p><p>This Commercial Lines Customer Service Representative role is paying between $75,000 and $85,000 annually depending on experience. If interested in this Commercial Lines Customer Service Representative position, apply today! </p>
We are looking for a Customer Service Representative to support a retail furniture operation in Stamford, Connecticut. This is a Contract position focused on delivering a positive customer experience through detail-oriented call handling, accurate order support, and timely issue resolution. The ideal candidate is comfortable working in a fast-paced call center environment and can communicate clearly with customers while managing service requests efficiently.<br><br>Responsibilities:<br>• Respond to incoming customer calls with empathy and a solutions-focused approach.<br>• Assist customers with product questions, order updates, delivery inquiries, and general service-related concerns.<br>• Enter and update customer orders accurately while maintaining careful attention to detail.<br>• Place outbound calls as needed to confirm information, provide follow-up, or resolve outstanding service matters.<br>• Document customer interactions thoroughly to ensure accurate records and smooth handoffs when needed.<br>• Work across service channels to address issues promptly and help maintain a high level of customer satisfaction.<br>• Escalate complex concerns appropriately while staying engaged in the resolution process.<br>• Support operational changes or workflow updates as required, including adjustments tied to service processes and systems.
<p>We are looking for a customer-focused individual to support clients and partners with timely, accurate service in New Jersey. This position plays an important role in managing inquiries, guiding orders through completion, and helping customers feel confident in the products and services offered. The ideal candidate brings strong communication skills, sound judgment, and the ability to work collaboratively in a fast-moving environment while maintaining a positive brand experience.</p><p>Salary:</p><p>$20 - $24 / Hour</p><p>Benefits:</p><p>MDV, PTO, 401k</p><p>Responsibilities:</p><p>• Manage customer interactions across multiple service channels, including order coordination, issue resolution, shipment communication, pricing updates, confirmation notices, and post-order follow-up.</p><p>• Build strong knowledge of product lines to answer questions clearly and provide reliable guidance tailored to customer needs.</p><p>• Partner with internal teams such as sales, operations, and related departments to address concerns efficiently and deliver a seamless customer experience.</p><p>• Monitor recurring questions and service patterns, then share insights that can help improve processes, products, and overall support quality.</p><p>• Foster lasting customer relationships by communicating effectively, responding with empathy, and creating a high level of trust with both new and existing accounts.</p><p>• Prepare and distribute sales support resources, including training content and customer-facing tools that assist commercial and marketing efforts.</p><p>• Represent the organization and its portfolio of brands consistently by following communication standards and promoting a consistent, customer-centric image.</p><p>• Contribute to business support activities that may include updates tied to operational or system changes when needed to maintain service continuity.</p>
<p>We are looking for a Customer Service Representative to support daily customer interactions and order processing for a busy team. This long-term contract position is ideal for someone who brings strong customer service and order entry experience, communicates clearly, and can manage a high volume of inquiries with professionalism. The person in this role will handle inbound and outbound communication, accurately enter and maintain customer orders, and help ensure a positive customer experience across every interaction.</p><p><br></p><p>Responsibilities:</p><ul><li>Accurately enter, review, and process customer orders in the system, ensuring all information is complete and correct.</li><li>Update existing orders, make revisions as needed, and verify order details before processing.</li><li>Respond to incoming customer calls and messages promptly, providing accurate information and effective support.</li><li>Place outbound calls as needed to follow up on requests, resolve open issues, or confirm order-related details.</li><li>Assist customers with product, service, pricing, and order-related questions while maintaining a courteous and solutions-focused approach.</li><li>Monitor order status and communicate updates, delays, or changes to customers in a timely manner.</li><li>Update customer account records, document interactions, and maintain accurate order documentation.</li><li>Use SAP and related systems to review order status, customer information, and service history.</li><li>Coordinate with internal teams, including sales, shipping, and operations, to resolve order issues and ensure timely fulfillment.</li><li>Escalate complex customer concerns as appropriate while maintaining a high level of customer satisfaction.</li></ul>
We are looking for a Customer Service Representative to join a manufacturing organization in Lakewood, New Jersey. This contract opportunity with permanent potential is ideal for someone who enjoys supporting customers, coordinating order activity, and working closely with sales and operations teams in a fast-paced environment. The role focuses on delivering responsive service for domestic and international accounts while helping ensure accurate documentation, timely communication, and smooth daily workflow.<br><br>Responsibilities:<br>• Manage customer orders from initial entry through follow-up, ensuring information is complete and accurate.<br>• Prepare pricing quotations and create invoices for both routine and special customer transactions.<br>• Support international order processing by coordinating freight calculations and assembling required shipping and export paperwork.<br>• Respond to inbound inquiries from distributors, dental offices, commercial clients, and sales representatives regarding product details, shipment progress, and order updates.<br>• Establish and maintain customer and dealer records, including sending application materials and setting up new accounts in company systems.<br>• Handle returns, issue appropriate credits, and document customer concerns in accordance with internal procedures.<br>• Assist sales operations by investigating pricing differences and helping communicate annual pricing updates to customers.<br>• Generate recurring reports, maintain organized records, and contribute to onboarding support for new team members.
<p>We are looking for a Customer Service Representative to support a busy logistics operation. This Contract position is ideal for someone who enjoys balancing customer communication with delivery coordination in a fast-moving warehouse office setting. The person in this role will help keep scheduled deliveries on track, provide timely updates to customers, and resolve service concerns with professionalism.</p><p><br></p><p>Responsibilities:</p><p>• Monitor daily delivery activity for a high volume of drivers and maintain awareness of route progress throughout the day.</p><p>• Communicate with customers to provide order status updates and address questions related to scheduled deliveries.</p><p>• Adjust delivery appointments when changes occur and coordinate revised timing with customers in a clear and timely manner.</p><p>• Respond to inbound service issues involving orders or delivery concerns and work toward prompt resolution.</p><p>• Contact customers before scheduled delivery dates to verify availability and confirm appointment details.</p><p>• Conduct follow-up calls after deliveries to gather feedback and encourage survey participation.</p><p>• Enter and maintain accurate service and delivery information in internal systems and spreadsheets.</p><p>• Collaborate with dispatch and operations teams to support smooth delivery execution during peak seasonal demand.</p>
We are looking for a Customer Service Representative to support a high-volume service environment in Newark, New Jersey. This Long-term Contract position is ideal for someone who communicates clearly, enjoys helping customers, and can manage call-related tasks with accuracy and professionalism. The person in this role will handle customer inquiries, process orders, and provide dependable support across inbound and outbound interactions.<br><br>Responsibilities:<br>• Respond to incoming customer calls promptly and provide courteous, solution-focused assistance<br>• Place outbound calls as needed to follow up on requests, confirm details, or resolve open issues<br>• Enter customer orders and service-related information accurately into internal systems<br>• Address a wide range of customer questions by providing clear information on products, services, or account-related matters<br>• Document conversations thoroughly to ensure records are complete and easy for internal teams to reference<br>• Escalate complex concerns to the appropriate department when issues require additional review or specialized support
<p>We are looking for an experienced Customer Service Representative to support event registration and guest services in Anaheim, CA. This is a Contract position suited for someone who enjoys helping people, staying organized, and creating a smooth arrival experience in a busy event setting. The ideal candidate will combine professionalism, attention to detail, and strong communication skills to assist attendees and keep front-desk operations running efficiently.</p><p><br></p><p>Responsibilities:</p><p>• Welcome attendees warmly and create a positive first impression at the registration area.</p><p>• Process guest check-ins with accuracy and efficiency while maintaining a high level of professionalism.</p><p>• Distribute name badges, printed materials, and wayfinding information to help visitors navigate the event.</p><p>• Respond to participant inquiries and provide clear, helpful information about schedules, locations, and general event details.</p><p>• Complete administrative tasks such as entering information, preparing registration items, and keeping attendance documentation up to date.</p><p>• Maintain a neat, orderly, and inviting front-desk space throughout the assignment.</p><p>• Coordinate with on-site event personnel to address questions, resolve issues, and escalate concerns when appropriate.</p><p>• Contribute to overall event success by delivering consistent customer support during all guest interactions.</p>
We are looking for a Customer Service Representative to support daily customer interactions from our New Jersey office. This Long-term Contract position is ideal for someone who enjoys helping customers, managing order-related requests, and maintaining a high standard of service in a fast-paced environment. The person in this role will handle a steady volume of inbound and outbound communication while ensuring accurate information is recorded and resolved efficiently.<br><br>Responsibilities:<br>• Respond to incoming customer calls and provide timely, detail-focused assistance for questions, concerns, and service needs.<br>• Place outbound calls as needed to follow up on open issues, confirm details, and support customer satisfaction.<br>• Process customer orders with accuracy, ensuring all entries are complete and aligned with internal procedures.<br>• Document conversations, updates, and resolutions clearly within the appropriate systems.<br>• Address service-related issues by gathering relevant information and coordinating next steps toward resolution.<br>• Maintain consistent communication with customers regarding order status, account inquiries, and general support requests.<br>• Manage multiple tasks efficiently while meeting productivity expectations in an in-office call center setting.
<p>We are looking for a Customer Service Representative to join a growing team. This is a long-term contract position that requires working onsite in a detail-oriented office setting with a collaborative, corporate atmosphere. The person in this role will support candidate outreach and customer interactions by handling calls, gathering key information, and ensuring accurate documentation throughout the screening process.</p><p><br></p><p>Responsibilities:</p><p>• Reach out to prospective candidates by phone to conduct initial conversations and assess interest in available opportunities.</p><p>• Review schedules and confirm availability details to help determine alignment with business needs.</p><p>• Evaluate candidate backgrounds and credentials to identify whether they meet position expectations.</p><p>• Answer inbound inquiries courteously and provide clear, helpful information during each interaction.</p><p>• Enter and update call notes, candidate details, and related records with a high level of accuracy.</p><p>• Maintain consistent communication with team members regarding screening outcomes and next steps.</p><p>• Deliver courteous customer service while managing a steady volume of outbound and inbound calls.</p>
We are looking for a proactive Customer Service Representative to join a manufacturing-focused organization in Neptune, New Jersey. This contract position with permanent potential is well suited for someone early in their career who is eager to learn, enjoys solving customer needs, and is comfortable working with technical products and parts-related inquiries. The role supports customers, service teams, and vendors by handling order activity, coordinating parts information, and keeping communication clear and timely. This is a strong opportunity to build long-term experience in customer support, operations, and technical service coordination.<br><br>Responsibilities:<br>• Manage customer inquiries by phone and email, providing responsive support for parts requests, order updates, and general service-related questions.<br>• Prepare pricing quotes and process sales orders with accuracy, ensuring information is entered correctly and follow-up actions are completed on time.<br>• Research equipment details to match customers with the appropriate parts, using model data, vendor information, and product specifications.<br>• Work closely with manufacturers and suppliers to verify stock availability, confirm pricing, and communicate expected delivery timelines.<br>• Assist with inventory-related activities such as receiving items, tracking stock levels, and supporting cycle counts or replenishment needs.<br>• Partner with field service technicians to secure required parts and help organize materials needed for repair work and scheduled jobs.<br>• Maintain orderly records of customer interactions, orders, and parts activity to support efficient service and reliable documentation.<br>• Contribute to online or internal parts catalog accuracy by helping organize product information and update item details as needed.
<p>We are looking for a Customer Service Representative to deliver attentive, solutions-focused support for customers in Wall Twp, New Jersey. This position plays an important role in managing order-related requests, answering product questions, and helping create a positive experience across every customer interaction. The ideal candidate brings strong communication skills, sound judgment, and a customer-first mindset suited to a fast-moving business environment.</p><p>Salary:</p><p>$20 - $24 / Hour </p><p>Benefits:</p><p>MDV, PTO, 401k</p><p>Responsibilities:</p><p>• Manage customer interactions across multiple service channels, including order coordination, shipment status updates, issue resolution, pricing clarification, order acknowledgements, and post-sale follow-up.</p><p>• Build strong working knowledge of product offerings in order to provide accurate guidance and respond confidently to customer questions.</p><p>• Partner with internal teams to address service concerns efficiently and help ensure a smooth, high-quality customer experience.</p><p>• Monitor recurring customer questions and service patterns, then share insights that support improvements to products, processes, and overall service delivery.</p><p>• Develop positive relationships with both new and existing customers by communicating professionally, listening carefully, and responding with empathy and accuracy.</p><p>• Prepare and distribute sales support resources, including training content and customer-facing tools that assist sales and marketing efforts.</p><p>• Represent the company and its brands consistently by following communication standards, service policies, and brand expectations in every interaction.</p>
We are looking for a Customer Service Representative to support day-to-day client interactions from our New Jersey location. This Long-term Contract opportunity is ideal for someone who enjoys assisting customers, handling order-related questions, and providing prompt, detail-oriented service across phone-based channels. The person in this role will help maintain a positive customer experience by responding accurately, resolving concerns efficiently, and keeping order information organized and up to date.<br><br>Responsibilities:<br>• Respond to incoming customer calls and provide timely, courteous assistance for a range of service-related inquiries.<br>• Place outbound calls as needed to follow up on requests, confirm details, and support issue resolution.<br>• Enter customer orders accurately into internal systems while verifying product, quantity, and account information.<br>• Review and process purchase order details to ensure requests are recorded correctly and routed without delays.<br>• Investigate customer concerns and work toward practical resolutions that align with service expectations.<br>• Maintain clear records of interactions, updates, and order activity to support smooth communication and tracking.<br>• Coordinate with internal teams when necessary to address order questions, service issues, or account-related matters.
We are looking for a Customer Service Associate to support customers in Jersey City, New Jersey within the gambling industry. This Long-term Contract opportunity is ideal for someone who excels at resolving inquiries, building positive customer relationships, and delivering dependable service across high-volume support channels. The role focuses on creating smooth customer experiences, addressing concerns with professionalism, and using service tools effectively to maintain satisfaction and trust.<br><br>Responsibilities:<br>• Respond to customer questions across phone and other service channels with accuracy, professionalism, and a customer-first approach.<br>• Manage client interactions within CRM systems, ensuring records are updated clearly and consistently after each contact.<br>• Resolve service concerns and complaints by investigating issues, identifying practical solutions, and following through to completion.<br>• Strengthen customer relationships by providing timely support and maintaining a positive, helpful communication style.<br>• Monitor customer needs and escalate complex matters when necessary to support efficient issue resolution.<br>• Contribute to overall customer satisfaction by delivering consistent service in a fast-paced call center environment.
<p>Robert Half has an excellent career opportunity for an articulate, highly-skilled customer service representative in the growing banking industry. Do you love building solid customer relationships? Then this position may be for you. This position is based in a dynamic, rapidly-changing call center.</p>
<p>We are looking for a customer-focused, detail-oriented individual to support sales-related service activities for a growing team in Hauppauge, New York. This role is ideal for someone who can manage client inquiries with accuracy, maintain strong communication across internal and external contacts, and use Excel confidently to organize information and support day-to-day operations. The position offers an opportunity to contribute to both customer satisfaction and sales support through responsive, detail-oriented service.</p><p><br></p><p>Responsibilities:</p><p>• Respond to customer questions and requests by phone, email, and other communication channels in a timely and accurate manner.</p><p>• Support sales activities by preparing quotes, processing orders, and following up with customers to ensure smooth service delivery.</p><p>• Maintain accurate customer records, sales information, and service updates using Excel and internal systems.</p><p>• Coordinate with internal departments to resolve order issues, provide status updates, and keep customers informed.</p><p>• Assist with inbound and outbound customer interactions that help strengthen relationships and identify sales opportunities.</p><p>• Monitor open requests and take proactive steps to ensure problems are addressed efficiently and completely.</p><p>• Prepare routine reports and track key customer or sales-related data to support team decision-making.</p>
<p>We are looking for a licensed Client Relationship Manager to support educators and retirement plan participants in New York. This position blends consultative client service with retirement planning guidance, helping individuals make informed decisions about 403(b) accounts and related financial solutions. The ideal candidate brings strong relationship-building ability, a solid grasp of regulatory standards, and a service-oriented approach to long-term client support.</p><p><br></p><p>Responsibilities:</p><p>• Oversee an assigned group of clients, holding regular conversations about retirement objectives, contribution strategies, and changing financial priorities.</p><p>• Respond to service requests with accuracy and urgency, ensuring account-related needs are completed and tracked through resolution.</p><p>• Maintain ongoing outreach to clients regarding plan changes, contribution opportunities, and major life events that may affect financial planning decisions.</p><p>• Meet with prospective clients to assess retirement planning goals, explain available services, and build confidence in the advisory relationship.</p><p>• Lead new client setup by coordinating forms, account establishment, and required documentation for 403(b) participation.</p><p>• Partner with internal colleagues, advisors, and plan administrators to create a seamless experience from initial engagement through active account management.</p><p>• Evaluate client circumstances and present appropriate retirement and insurance-related solutions that align with individual goals and risk considerations.</p><p>• Educate clients on 403(b) plan provisions, contribution limits, employer-sponsored benefits, and other relevant planning concepts.</p><p>• Support retention and organic business growth by identifying additional services that match evolving client needs while maintaining a high standard of compliance.</p><p>• Keep licenses current and maintain precise records of account activity, transactions, and client communications in approved systems while adhering to applicable regulations.</p>
<p>A mission-driven nonprofit organization is seeking a <strong>Community Relations Manager</strong> to play a critical role in advancing its strategic initiatives, strengthening external partnerships, and driving advocacy efforts. This position offers the opportunity to make a meaningful impact while working closely with executive leadership, policymakers, and community stakeholders.</p><p>This individual will serve as a key liaison between the organization and government entities, while also helping identify funding opportunities, influence policy, and expand the organization’s presence within the healthcare and nonprofit landscape.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Government Relations & Advocacy</strong></p><ul><li>Act as the primary point of contact with elected officials, government agencies, and policymakers</li><li>Build and maintain strong relationships at the local, state, and federal levels</li><li>Monitor legislation, regulatory changes, and policy developments that may impact operations or funding</li><li>Partner with external advocacy groups and lobbyists to support strategic initiatives</li><li>Advise leadership on advocacy efforts and government-related opportunities</li></ul><p><strong>Strategic Funding & Policy Initiatives</strong></p><ul><li>Identify and pursue public funding opportunities, including grants and appropriations</li><li>Provide insight into reimbursement trends and healthcare-related funding mechanisms</li><li>Support leadership in developing strategies to diversify and strengthen long-term funding sources</li><li>Research and present innovative ideas to support organizational sustainability and growth</li></ul><p><strong>Community Engagement & Partnerships</strong></p><ul><li>Develop and maintain partnerships with healthcare providers, referral sources, nonprofits, and community leaders</li><li>Represent the organization at events, conferences, and public forums</li><li>Drive initiatives that increase visibility, awareness, and community impact</li><li>Foster relationships that support long-term growth and service expansion</li></ul><p><strong>Strategic Leadership</strong></p><ul><li>Serve as a trusted advisor to executive leadership on policy, community, and industry trends</li><li>Contribute to long-term strategic planning related to growth, partnerships, and advocacy</li><li>Support board-level discussions and initiatives as needed</li><li>Recommend strategies to enhance organizational influence and positioning</li></ul><p><br></p><p><br></p>
<p>We are looking for an experienced and dynamic Head of Sales to lead our Sales team. We are looking for someone who is focused on team management and overall improvement of sales performance and company profits. <em>This is a remote position (East Coast Preferred). </em></p><p>The ideal candidate will bring strategic vision and hands-on leadership to establish a disciplined, metrics-driven approach to sales.</p><p><br></p><p><strong>Relatable industry experience is required. </strong>Food Processing Equipment, Capital Equipment Distribution, Cooking / Baking Equipment </p><p><br></p><p><em>Responsibilities:</em></p><p>• Develop and implement sales strategies to grow market presence and revenue </p><p>• Align commercial initiatives across equipment, parts, and services to maximize customer lifetime value.</p><p>• Lead, mentor, and expand the sales team by fostering a culture of accountability and performance excellence.</p><p>• Establish and refine forecasting, sales processes, and organizational discipline to support scalable business growth.</p><p>• Build and nurture lasting relationships with customers, including key decision-makers in bakeries, grocery stores, restaurants, hotels, and institutional foodservice operations.</p><p>• Collaborate with manufacturing partners to ensure seamless project execution and high levels of customer satisfaction.</p><p>• Create a data-driven sales organization by defining KPIs, analyzing market trends, and adjusting strategies to capitalize on growth opportunities.</p><p>• Monitor competitor activities and market conditions to stay ahead and refine sales approaches accordingly.</p>
<p>We are looking for a dependable Customer Service & Order Processing Representative to join a manufacturing organization. This contract opportunity with permanent potential is ideal for someone who enjoys supporting customers, managing order details, and keeping shipments moving accurately and efficiently. The person in this role will work closely with sales, warehouse, and logistics partners to ensure timely order fulfillment while maintaining a high standard of service.</p><p><br></p><p>Responsibilities:</p><p>• Enter and manage customer orders accurately within the company’s order management system, ensuring all details are complete and up to date.</p><p>• Arrange transportation for outgoing shipments and help determine the most effective routing based on delivery needs.</p><p>• Partner with warehouse personnel and customers to coordinate shipping schedules, delivery updates, and order-related questions.</p><p>• Investigate transit-related damage issues and submit claims documentation to support timely resolution.</p><p>• Provide day-to-day assistance to the sales team and customers by responding to order inquiries and helping resolve service concerns.</p><p>• Maintain organized records and complete general administrative support tasks as needed within the office.</p><p>• Monitor multiple open orders at once, following through on deadlines and communicating status updates to relevant stakeholders.</p>