<p>Benefits:</p><ul><li>medical</li><li>dental</li><li>vision</li><li>life insurance</li><li>401k</li><li>paid time off</li></ul><p>Responsibilities</p><ul><li>Collect, validate, and maintain accurate data across multiple systems and reports.</li><li>Enter, update, and reconcile data within SAP to ensure consistency and data integrity.</li><li>Develop, maintain, and enhance spreadsheets, dashboards, and reports using Microsoft Excel (including formulas, pivot tables, lookups, and data analysis tools).</li><li>Analyze large datasets to identify trends, discrepancies, and actionable insights.</li><li>Support operational and financial teams with recurring and ad hoc data requests.</li><li>Perform routine data quality checks and audits to ensure accuracy and completeness.</li><li>Document data processes, definitions, and reporting standards.</li></ul><p><br></p>
<p>We are looking for a Customer Experience Specialist to join a manufacturing organization in a contract capacity with permanent potential. This position focuses on strengthening the customer journey by combining technical training, call center oversight, and parts support into a consistent service experience. The role will work across customer-facing teams to ensure accurate product knowledge is shared effectively and that service interactions are handled with professionalism, clarity, and responsiveness.</p><p><br></p><p>Responsibilities:</p><p>• Design and deliver product and technical training programs for sales personnel and field service teams using current and reliable equipment information.</p><p>• Organize and facilitate instructor-led learning sessions.</p><p>• Monitor daily call center activity and provide guidance that helps resolve customer questions, technical concerns, and service-related issues effectively.</p><p>• Partner with leadership to improve service quality across customer support, technical assistance, and parts-related interactions.</p><p>• Support parts operations by helping maintain inventory accuracy, workflow consistency, and timely response to internal and external requests.</p><p>• Provide hands-on troubleshooting assistance for equipment and connectivity concerns reported by customers or internal staff.</p><p>• Review support trends and customer feedback to identify opportunities for stronger training content and better service outcomes.</p><p>• Communicate with customers and cross-functional teams through phone and email channels to ensure issues are documented, addressed, and followed through to resolution.</p>
<p>We are looking for a Customer Experience Specialist to join our team on a Contract basis. This role is ideal for someone who enjoys creating a welcoming front-office experience while keeping administrative and customer support tasks organized and on schedule. You will serve as a key point of contact for visitors and internal teams, helping daily office activities run smoothly through strong communication, attention to detail, and dependable follow-through.</p><p>Hours are Mon 11-4, Wed 11-4, Friday 10-3</p><p><br></p><p>Responsibilities:</p><p>• Welcome guests, clients, and service providers in a courteous and attentive manner, ensuring a positive first impression of the office.</p><p>• Manage incoming mail and package deliveries, routing items accurately to the appropriate recipients.</p><p>• Prepare and coordinate outbound shipments, including packaging materials and shipment documentation as needed.</p><p>• Keep digital and physical records well organized so information can be accessed quickly and accurately.</p><p>• Provide day-to-day administrative support to the Customer Service team, helping with scheduling, correspondence, and related office tasks.</p><p>• Enter, update, and verify data in company systems with a high degree of accuracy and confidentiality.</p><p>• Handle clerical assignments such as document preparation, filing, and inbox support to maintain efficient workflows.</p><p>• Assist with general office coordination and other operational duties based on business needs.</p>
<p>We are looking for a Customer Experience Specialist to join a branch team in Morris Plains, New Jersey in a contract role with the potential to become permanent. This position is ideal for someone who enjoys helping customers, handling financial transactions with accuracy, and creating a positive service experience in a fast-moving environment. The role combines day-to-day member support, transaction processing, account assistance, and careful record maintenance while upholding branch policies and service standards.</p><p><br></p><p>Responsibilities:</p><p>• Provide attentive front-line support by understanding member questions, clarifying account and service options, and delivering accurate guidance tailored to individual needs.</p><p>• Address everyday service issues efficiently and escalate more advanced concerns when necessary to ensure timely resolution and a strong customer experience.</p><p>• Handle cash and check activity with precision, including receiving, verifying, and distributing funds in accordance with established balancing and control procedures.</p><p>• Complete routine financial transactions such as deposits, withdrawals, transfers, loan payments, and money orders while maintaining accuracy and compliance.</p><p>• Support account servicing activities by assisting with opening, updating, and closing deposit products and ensuring all required documentation is properly completed.</p><p>• Maintain organized and accurate records related to transactions, service requests, and account activity, including timely preparation of forms and internal documentation.</p><p>• Contribute to daily branch operations by balancing assigned work, researching discrepancies, and assisting with opening or closing tasks as needed.</p><p>• Promote appropriate products and services by identifying customer needs and recommending solutions that align with their financial goals.</p><p>• Follow security, privacy, and regulatory requirements consistently, and report unusual activity or operational concerns to help maintain a secure branch environment.</p>
<p>Robert Half is seeking a Patient Communications Coordinator for a long term contract-to-hire opportunity in Ocean County! </p><p><br></p><p>-Serve as a primary point of contact for prospective clients through phone, email, text, web inquiries, and online messaging platforms</p><p>-Provide information regarding available services, treatment options, and care providers</p><p>-Coordinate and schedule appointments while maximizing calendar efficiency and resource utilization</p><p>-Foster strong client relationships through timely follow-up and consistent communication</p><p>-Maintain accurate and detailed records within customer relationship management and electronic documentation systems</p><p>-Support client retention initiatives and promote ongoing engagement with available programs and services</p><p>-Collaborate with administrative and clinical staff to deliver a positive and seamless customer experience</p><p>-Assist with daily office operations, client check-in/check-out processes, and organizational events as needed</p>