We are looking for a Medical Front Desk Specialist to support a non-profit healthcare environment in Portland, Oregon. This Contract position will serve as a key point of contact for patients, helping create an organized and welcoming front office experience while coordinating essential administrative tasks. The ideal candidate brings strong scheduling, check-in, and insurance support experience, along with the ability to manage electronic medical records accurately and effectively.<br><br>Responsibilities:<br>• Welcome patients upon arrival, guide them through the check-in process, and maintain a courteous and attentive front desk presence.<br>• Schedule, confirm, and adjust patient appointments while helping balance provider calendars and clinic flow.<br>• Collect and update demographic, insurance, and other required patient information with a high level of accuracy.<br>• Verify insurance coverage and assist with front-end administrative steps related to patient benefits and eligibility.<br>• Enter, review, and maintain patient data within the electronic medical records system to support complete and current documentation.<br>• Answer incoming calls, respond to routine questions, and direct patients or visitors to the appropriate department or resource.<br>• Support daily reception operations by handling general administrative duties, filing, and front office coordination.<br>• Assist with office process updates or workflow-related system changes as needed to help maintain continuity of patient service.
<p>We are looking for a detail-oriented Front Desk Coordinator to support daily front office operations for our client in Portland, Oregon. This Contract position is ideal for someone who enjoys creating a welcoming experience, managing administrative tasks efficiently, and serving as a reliable first point of contact for visitors and staff. The right candidate will bring strong communication skills, sound judgment, and the ability to stay organized while handling multiple priorities throughout the day.</p><p><br></p><p>Responsibilities:</p><p>• Welcome visitors, provide direction, and ensure a positive and welcoming front desk experience.</p><p>• Manage a multi-line phone system by answering calls promptly, transferring inquiries, and relaying accurate messages.</p><p>• Coordinate front office activities such as visitor check-in, appointment support, and general reception coverage.</p><p>• Perform data entry and maintain organized digital and physical records to support administrative operations.</p><p>• Prepare, update, and format routine documents, spreadsheets, and correspondence using Microsoft Word and Excel.</p><p>• Monitor shared inboxes and calendars in Microsoft Outlook to help keep communication and scheduling on track.</p><p>• Provide concierge-style assistance by responding to general questions and directing individuals to the appropriate resources.</p><p>• Maintain orderly filing systems and support day-to-day administrative tasks that contribute to efficient office operations.</p>