<p><strong>Overview:</strong></p><p>Robert Half is building a candidate pipeline for IT Deployment Technicians to support upcoming large-scale hardware refreshes and rollout projects.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Perform imaging, deployment, and configuration of desktops and laptops</li><li>Support hardware inventory tracking and asset management</li><li>Assist users during cutovers and post-deployment troubleshooting</li><li>Maintain accurate records of equipment and serial numbers</li></ul>
We are looking for a highly skilled and detail-oriented Tax Manager to join our team in Charlotte, North Carolina. In this role, you will oversee the preparation of individual and business tax returns, provide expert tax planning advice, and ensure compliance with all relevant regulations. This is an excellent opportunity for someone with a passion for tax management and client service to thrive in a collaborative environment.<br><br>Responsibilities:<br>• Prepare and review a variety of tax returns, including individual, business, and nonprofit filings, ensuring accuracy and compliance.<br>• Develop and implement tax planning strategies to optimize client outcomes.<br>• Stay updated on federal, state, and local tax regulations to maintain compliance and provide accurate guidance.<br>• Communicate with clients to address tax-related inquiries and provide expert advice.<br>• Collaborate with team members to deliver high-quality tax services and meet deadlines.<br>• Utilize accounting software, such as QuickBooks and CCH ProSystem Fx, to manage tax preparation tasks efficiently.<br>• Provide support for annual income tax provisions and corporate tax return processes.<br>• Assist clients with accounting needs and ensure proper documentation is maintained.
<p><strong>Overview:</strong></p><p>Robert Half is proactively recruiting skilled Cloud Support Engineers for upcoming projects involving Azure, AWS, and hybrid infrastructure support.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Manage and monitor cloud environments, including compute, storage, and networking</li><li>Troubleshoot cloud-related performance issues and incidents</li><li>Support migration, deployment, and configuration management tasks</li><li>Implement security and compliance standards across cloud systems</li></ul>
We are looking for a dedicated and detail-oriented Senior Accountant to oversee the financial operations of our plant in Kings Mountain, North Carolina. This role requires expertise in accounting functions such as accounts receivable and payable, cost accounting, fixed assets, and payroll, while ensuring accurate financial reporting and control. The position works closely with various departments to support financial management and improve operational performance.<br><br>Responsibilities:<br>• Manage all aspects of accounting operations, including accounts receivable, accounts payable, cost accounting, fixed assets, and payroll.<br>• Develop budgets, forecasts, and cost analyses to provide insights for financial planning and decision-making.<br>• Prepare and review financial statements, ensuring accuracy and compliance with corporate and governmental requirements.<br>• Coordinate and oversee month-end and year-end closings, including the submission of necessary reports and forms.<br>• Maintain accurate balance sheet reconciliations and inventory records, auditing physical inventories to ensure proper documentation.<br>• Provide financial and statistical information to local management to support operational control and decision-making.<br>• Collaborate with the IT department to generate reports and data for management decisions.<br>• Ensure compliance with corporate policies and procedures for accounting, payroll, inventory, and related operations.<br>• Train, mentor, and support subordinate employees to foster growth and adherence to company standards.<br>• Establish and maintain inventory control procedures, including accounting for obsolete and salvageable materials.
<p>We are seeking a detail-oriented and highly organized individual to join our team as an <strong>Order Entry & Inventory Coordinator</strong>. In this role, you will be responsible for managing the end-to-end order process while ensuring accuracy and efficiency in all transactions. You will play a key role in maintaining effective communication with vendors, healthcare providers, and internal departments.</p><p> </p><p><strong>Responsibilities:</strong></p><ul><li>Process and manage incoming orders with accuracy and efficiency</li><li>Perform data entry and ensure verification of all information for correctness and compliance</li><li>Maintain accurate records of inventory and supply levels across various Novant Health facilities</li><li>Serve as a liaison between vendors and internal teams to ensure timely and accurate order fulfillment</li><li>Communicate and coordinate with doctors’ offices, hospitals, and other Novant facilities regarding supply needs and inventory status</li><li>Monitor and manage vendor relationships to support ongoing supply chain needs</li><li>Resolve any discrepancies related to orders, shipments, or inventory</li><li>Support cross-functional teams with reporting and documentation as needed</li></ul>
<p>We are looking for an experienced Trade Allocations Analyst to join our team in Charlotte, North Carolina. In this long-term contract position, you will play a critical role in overseeing trade allocations, ensuring compliance with industry regulations, and mitigating operational risks. This position requires a strong understanding of financial markets and regulatory standards to support institutional clients effectively.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the daily trade allocation process to ensure accuracy and timeliness.</p><p>• Collaborate with clients to address manual trade allocation challenges and meet regulatory requirements.</p><p>• Facilitate and process trade corrections while maintaining compliance standards.</p><p>• Conduct in-depth research and analysis to resolve trade discrepancies.</p><p>• Identify operational risks and implement strategies to mitigate them.</p><p>• Stay informed about regulatory updates and industry standards related to trade allocations.</p><p>• Develop and maintain comprehensive documentation for allocation procedures.</p><p>• Provide assistance to team members and contribute to ad hoc projects as needed.</p><p>• Support operational risk management initiatives through detailed analysis and reporting.</p><p>• Foster strong relationships with internal teams, clients, and external counterparties.</p><p>Bloomberg/TOMS/CTM</p><p><br></p>
We are looking for an experienced Accounting Manager to join our team in Claremont, North Carolina. In this role, you will oversee critical financial operations, including budgeting, forecasting, inventory accounting, and compliance with Sarbanes-Oxley regulations. The ideal candidate will bring a strategic mindset and an organized approach to ensure the accuracy and efficiency of financial processes.<br><br>Responsibilities:<br>• Manage the month-end close process, including the preparation of journal entries, variance analysis, and month-end reporting.<br>• Develop and update monthly forecasts to account for changes in volume, labor, raw materials, and operating expenses.<br>• Lead the preparation of the annual budget, collaborating with operations to drive year-over-year improvements.<br>• Publish regular reports on order receipts, shipments, and labor metrics for operational and leadership teams.<br>• Oversee inventory valuation reports, ensuring reconciliation between ledgers and subledgers, while addressing discrepancies.<br>• Monitor compliance with the cycle count program and manage excess or obsolete inventory disposal efforts.<br>• Coordinate Sarbanes-Oxley compliance activities, including documentation, control testing, and process evaluations.<br>• Propose and implement process improvements within the accounting department to enhance efficiency and accuracy.<br>• Supervise a small team of associates, providing mentorship and training to support their development.<br>• Collaborate with cross-functional teams, including accounts payable, purchasing, and operations, to ensure accurate financial records.
<p><strong>Overview</strong></p><p> An established industrial services organization is seeking a <em>Logistics/Warehouse Engineer</em> to lead operational improvement initiatives across departments. This role focuses on optimizing warehouse processes, enhancing efficiency, and delivering measurable results that exceed customer and business expectations.</p><p><strong>Key Responsibilities</strong></p><ul><li>Analyze and document all aspects of current warehouse operations, identifying opportunities for improvement.</li><li>Develop and execute action plans aimed at increasing efficiency, reducing waste, and achieving measurable cost savings.</li><li>Evaluate existing performance metrics and implement new KPIs to better drive operational success.</li><li>Serve as a system administrator and power user for the warehouse management system (WMS), leveraging its full functionality.</li><li>Monitor warehouse layout and space utilization to optimize storage, reduce holding costs, and support accurate inventory management.</li><li>Review current warehouse configuration and recommend layout changes that improve workflow and support WMS implementation.</li><li>Identify and mitigate safety risks, ensuring a safe and compliant workplace.</li><li>Represent the company with professionalism and a strong customer-focused approach.</li><li>Collaborate across departments to ensure smooth communication and timely project delivery.</li><li>Perform other related duties as assigned.</li></ul><p><br></p>
<p>Creative Project Manager — Contract — Charlotte, NC (Hybrid)</p><p>The Creative Project Manager ensures timely delivery of campaigns, assets, and initiatives across design, copy, and digital teams.</p><p><strong>Responsibilities:</strong></p><ul><li>Manage creative timelines and approvals for multiple concurrent projects.</li><li>Serve as liaison between marketing, design, and external vendors.</li><li>Track budgets, deliverables, and creative revisions.</li><li>Support process improvements to streamline production.</li></ul><p><br></p><p><br></p>
We are offering an exciting opportunity for a Corporate Tax Manager in the Real Estate Fund sector based in Charlotte, North Carolina. In this role, you will be handling all tax-related concerns at different levels, including investment, REIT, fund, and corporate. You will also be working closely with senior management on various tax strategies, REIT compliance, transaction support, and non-domestic investor tax strategy.<br><br>Responsibilities:<br><br>• Act as the company's tax expert and liaison, coordinating tax responsibilities between internal teams and maintaining relationships with external tax advisors.<br>• Manage corporate tax compliance, planning, and strategizing.<br>• Enhance fund structuring to ensure investor tax efficiency, operational viability, and cost control.<br>• Collaborate with investor tax teams, particularly with non-domestic capital, to support capital raising efforts.<br>• Take the lead in REIT planning and operations, ensuring compliance and overseeing testing performed by external accounting firms.<br>• Research and implement tax strategies for future products and legislative changes.<br>• Provide support to asset management on various tax issues, coordinating with external tax advisors.<br>• Evaluate the tax impact on transactions and ensure deal teams are well-informed on key issues.<br>• Use your skillset in CCH Sales Tax, Compliance software, Annual Income Tax Provision, Compliance, CPA, and Fund Accounting to perform your role effectively and efficiently.
We are looking for a motivated and detail-oriented Buyer to join our team in Troutman, North Carolina. This Contract-to-permanent position offers an exciting opportunity to support our supply chain operations and ensure the efficient procurement of parts and materials. The ideal candidate will play a key role in supporting regional managers, sourcing products, and managing purchase orders while contributing to the growth of our organization.<br><br>Responsibilities:<br>• Source and procure parts and materials such as pumps, motors, and valves to meet operational needs.<br>• Create purchase orders, track shipping and receiving, and ensure accurate data entry into internal systems.<br>• Coordinate with suppliers and the warehouse to manage inventory levels and ensure timely delivery of products.<br>• Support regional managers and technicians by fulfilling their parts and product requirements.<br>• Address sales orders for parts, either for internal customers or resellers, and facilitate product transfers as needed.<br>• Maintain physical inventory records, conduct periodic audits, and assist in inventory management during slower seasons.<br>• Monitor the execution of purchase orders and manage communication with suppliers to resolve issues.<br>• Provide exceptional customer support to internal teams and contribute to the overall efficiency of the supply chain.<br>• Utilize company software systems effectively to capture and track data related to procurement and inventory.<br>• Assist in building and expanding business operations while maintaining high standards of professionalism.
<p><strong>Overview:</strong></p><p> We’re seeking a detail-oriented and insights-driven <strong>Marketing Data Analyst</strong> to turn data into actionable intelligence that drives marketing strategy, campaign performance, and business growth. This role will support marketing and leadership teams by analyzing data across channels, optimizing performance, and guiding data-informed decisions.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Collect, clean, and analyze marketing data from multiple sources, including <strong>Google Analytics, CRM systems, email platforms, and social media channels</strong>.</li><li>Develop and maintain <strong>marketing dashboards and reports</strong> to track KPIs such as conversion rates, ROI, customer acquisition cost, and engagement metrics.</li><li>Measure and evaluate the effectiveness of marketing campaigns across digital channels (paid search, email, social, display, etc.).</li><li>Identify trends, insights, and opportunities to optimize <strong>campaign targeting, segmentation, and performance</strong>.</li><li>Partner with marketing, sales, and product teams to deliver <strong>data-driven recommendations</strong> for campaign strategy and content optimization.</li><li>Support <strong>A/B testing</strong>, attribution modeling, and audience analysis initiatives.</li><li>Ensure <strong>data integrity and accuracy</strong> in all reporting systems and analytics tools.</li><li>Stay current on <strong>emerging analytics tools, marketing technologies, and measurement methodologies</strong>.</li></ul><p><br></p>
<p>We are looking for an experienced Product Owner to join our team. This role involves driving feature development, collaborating with stakeholders, and ensuring the successful onboarding of new business units. The ideal candidate will bring expertise in custom software development within Agile environments, coupled with a strong background in Property & Casualty insurance.</p><p><br></p><p>Responsibilities:</p><p>• Collaborate with stakeholders to gather, document, and refine requirements, ensuring alignment with business objectives.</p><p>• Conduct user interviews and create detailed user stories to support feature development and product enhancements.</p><p>• Manage task tracking and workflow processes using tools such as Atlassian Jira.</p><p>• Oversee manual quality assurance testing to ensure product functionality and reliability.</p><p>• Facilitate Agile Scrum ceremonies to maintain project momentum and team alignment.</p><p>• Work closely with internal teams to support onboarding of new business units.</p><p>• Provide consistent updates and reports to leadership regarding project progress and key milestones.</p><p>• Identify and address project risks, ensuring timely resolution to maintain project timelines.</p><p>• Act as a liaison between technical teams and business stakeholders to ensure seamless communication.</p><p>• Support the transition and integration of new systems where applicable.</p>
<p><strong>Summary:</strong></p><p>We’re seeking an entry- to mid-level Systems Engineer to support enterprise infrastructure operations, automation projects, and systems integration efforts. The ideal candidate is technically curious, proactive, and eager to strengthen their expertise across servers, networks, and cloud environments in a fast-paced IT setting.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Support, maintain, and optimize Windows and Linux server environments.</li><li>Monitor system performance, apply patches, and perform routine updates.</li><li>Collaborate with infrastructure, network, and DevOps teams to ensure system stability and efficiency.</li><li>Troubleshoot issues across hardware, virtualization, and storage layers.</li><li>Develop scripts for monitoring, deployment, and automation (PowerShell, Python, or Bash).</li><li>Assist in maintaining system documentation, configurations, and runbooks.</li><li>Participate in occasional after-hours maintenance or on-call rotation as needed.</li></ul>
We are looking for an experienced Accounting Manager to join our team on a contract basis in Shelby, North Carolina. This role involves overseeing key financial processes, including cost accounting, month-end close, and consolidations, while ensuring accuracy and compliance in all accounting functions. The ideal candidate will have a strong background in financial analysis, variance reporting, and experience with ERP systems like JD Edwards and OneStream.<br><br>Responsibilities:<br>• Oversee and manage month-end close processes, ensuring timely and accurate financial reporting.<br>• Perform and review account reconciliations, journal entries, and general ledger maintenance.<br>• Conduct detailed variance analysis to identify and explain discrepancies in financial reports.<br>• Manage cost accounting activities, including analyzing and reporting on production costs.<br>• Supervise and support accounts payable processes to maintain accuracy and efficiency.<br>• Prepare and post financial transactions, ensuring compliance with company policies and procedures.<br>• Lead the preparation of monthly forecasts and business plans to support strategic decision-making.<br>• Utilize OneStream and JD Edwards systems for consolidations and financial data management.<br>• Collaborate with business units to share costing responsibilities and ensure accurate reporting.<br>• Support internal and external financial audits by providing documentation and resolving inquiries.
<p>We’re looking for a <strong>Marketo expert</strong> to lead marketing automation strategy, campaign execution, and optimization. This role will manage all aspects of Marketo — from database segmentation and lead nurturing to campaign analytics — to drive engagement, pipeline growth, and measurable ROI.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Design, build, and execute automated marketing campaigns in Marketo (email, landing pages, workflows, scoring, and nurture programs)</li><li>Manage and optimize lead lifecycle processes, including scoring, routing, and data hygiene</li><li>Collaborate with Marketing, Sales, and RevOps teams to align automation with business goals</li><li>Develop and maintain performance dashboards and campaign reports</li><li>Ensure compliance with GDPR, CAN-SPAM, and other data privacy regulations</li><li>Provide technical support and training to marketing team members</li></ul><p><br></p>
We are looking for a detail-oriented and experienced Senior Accountant to join our team in Charlotte, North Carolina. In this role, you will play a critical part in ensuring accurate financial reporting, managing month-end close processes, and supporting budgeting and forecasting activities. This position offers an excellent opportunity to contribute to the financial success of our organization while working in a dynamic and collaborative environment.<br><br>Responsibilities:<br>• Prepare and deliver accurate and timely monthly financial reports, consolidating information from subsidiaries, joint ventures, and associates in compliance with accounting standards.<br>• Oversee the month-end close process and financial reporting for North America’s holding companies.<br>• Participate in the preparation of annual budgets and quarterly forecasts, ensuring alignment with organizational goals.<br>• Collaborate with divisional teams to review and finalize quarterly and year-end financial reporting packages.<br>• Assist with group reporting requirements, including internal audit updates, quarterly reporting, year-end filings, and other financial documentation.<br>• Support treasury operations, expense management, legal reporting, and preparation of financial statements and tax returns for North American holding companies.<br>• Perform account reconciliations, journal entries, and general ledger maintenance to ensure accuracy and compliance.<br>• Provide assistance with ad hoc financial tasks and special projects as required.<br>• Ensure compliance with Sarbanes-Oxley (SOX) requirements and other regulatory standards.
<p>We are seeking an instructional designer to develop and implement effective learning programs and materials aligned with organizational objectives. This role involves designing curriculum, creating engaging content, and leveraging instructional technologies to drive employee development and organizational growth.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Collaborate with subject matter experts (SMEs) to identify training needs and design effective solutions.</li><li>Develop and update instructional materials, including e-learning courses, workshops, manuals, and other resources.</li><li>Utilize instructional design models such as ADDIE, SAM, or Bloom’s taxonomy to create impactful learning experiences.</li><li>Maintain up-to-date knowledge of industry trends and emerging technologies in instructional design.</li><li>Leverage e-learning tools, such as Articulate Storyline, Captivate, or Adobe Creative Suite, to design digital learning materials.</li><li>Conduct needs assessments, evaluate existing training programs, and deliver recommendations for improvement.</li><li>Use analytics and feedback to evaluate the effectiveness of training programs and make data-driven adjustments.</li><li>Manage ongoing learning initiatives and support skills development within the organization.</li><li>Ensure compliance with organizational standards and any regulatory requirements related to instructional content.</li></ul><p><br></p>
<p>We are looking for a skilled Paralegal to join our team on a long-term contract basis in Charlotte, North Carolina. In this role, you will provide essential support in civil litigation cases, working closely with attorneys to manage case files and ensure timely preparation of legal documents. This position is ideal for someone with keen attention to detail, a strong background in litigation processes, and proficiency in case management software.</p><p><br></p><p>Responsibilities:</p><p>• Assist attorneys in managing a caseload of approximately 50-55 litigation cases, ensuring all deadlines are met.</p><p>• Draft and file legal documents, including complaints, discovery requests, and interrogatories.</p><p>• Conduct legal research and compile relevant information to support ongoing litigation.</p><p>• Manage case files using Neos and other case management software to maintain accurate records.</p><p>• Coordinate and schedule meetings, hearings, and depositions as required.</p><p>• Review and organize discovery documents to prepare for trials and other legal proceedings.</p><p>• Maintain effective communication with clients, attorneys, and court personnel.</p><p>• Provide administrative support, including maintaining calendars and tracking important deadlines.</p><p>• Collaborate with team members to ensure seamless case management and workflow.</p><p>• Adapt quickly to the needs of the team and assist in various legal tasks as required.</p>
<p>We’re looking for a <strong>Service Designer</strong> to craft seamless, end-to-end experiences that connect people, processes, and technology. You’ll collaborate across teams to map customer journeys, identify pain points, and design solutions that improve overall service quality and impact.</p><p><strong>Responsibilities:</strong></p><ul><li>Lead research to understand user needs, business goals, and operational realities.</li><li>Develop <strong>service blueprints, journey maps, personas, and process flows</strong>.</li><li>Design and prototype <strong>holistic service experiences</strong> across digital and physical touchpoints.</li><li>Collaborate with stakeholders, UX designers, and developers to bring concepts to life.</li><li>Use feedback, analytics, and testing to refine and improve services.</li><li>Advocate for <strong>human-centered design thinking</strong> across the organization.</li></ul><p><br></p>
<p><strong>Position Overview</strong></p><p>We are seeking an experienced <strong>Salesforce Developer III (Senior)</strong> to join our team. This role focuses on designing, developing, and implementing Salesforce solutions across multiple platforms. The ideal candidate will have deep technical expertise, hands-on Salesforce experience, and the ability to mentor junior developers while contributing to enterprise-level architecture and integration initiatives.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Develop and unit test Salesforce components using Apex, Lightning Web Components (LWCs), Flows, and Triggers.</li><li>Collaborate with DevOps, QA, and cross-functional teams to resolve code and configuration-based defects.</li><li>Lead proof-of-concept initiatives with architects to evaluate new designs, integration patterns, and best practices.</li><li>Enhance DevOps processes, CI/CD pipelines, and test automation frameworks.</li><li>Evaluate Salesforce capabilities and third-party vendor solutions by developing prototypes or proof-of-concept implementations.</li><li>Ensure alignment with enterprise integration concepts such as event processing and API interactions.</li></ul>
We are looking for a skilled Administrative Assistant to join our team in Hickory, North Carolina. This long-term contract position is ideal for someone who excels in organization and is comfortable handling confidential legal documents and contracts. The role requires attention to detail and proficiency in administrative tasks to support the smooth operation of the office.<br><br>Responsibilities:<br>• Manage and maintain legal files, ensuring all documentation is accurately organized and updated.<br>• Assist in drafting and reviewing legal documents, including contracts, briefs, and agreements.<br>• Handle administrative tasks such as data entry and maintaining electronic and physical records.<br>• Coordinate email correspondence and manage scheduling for meetings and appointments.<br>• Prepare travel expense reports and handle related administrative duties.<br>• Utilize Microsoft Office tools, including Word, Excel, Outlook, and PowerPoint, to create and edit documents.<br>• Support contract administration processes by tracking deadlines and ensuring compliance.<br>• Maintain confidentiality while working with sensitive legal information and proceedings.<br>• Provide general administrative assistance to ensure the office operates efficiently.<br>• Collaborate with team members to implement and uphold office policies and procedures.
<p>We are looking for a motivated and friendly Customer Service Representative to join our team in Charlotte, North Carolina. This Contract-to-permanent position is ideal for someone who thrives in a fast-paced environment and enjoys delivering exceptional service to customers. The role involves managing sales orders, scheduling services, and maintaining accurate records while collaborating with both customers and team members.</p><p><br></p><p>Responsibilities:</p><ul><li>Serve as a primary point of contact for customers, providing responsive and professional support by phone and email regarding orders, quotes, and product availability.</li><li>Manage order entry and fulfillment for small to mid-size client accounts, ensuring accuracy and timely processing from start to finish.</li><li>Track, update, and communicate order status proactively — including estimated delivery times, backorder notifications, and any changes to order details.</li><li>Partner with customers to resolve inquiries and troubleshoot issues, maintaining a positive and solutions-oriented approach.</li><li>Complete daily administrative and operational tasks such as order invoicing, data entry, and required documentation to keep workflows running smoothly.</li><li>Handle payment transactions and maintain accurate financial records for customer accounts.</li><li>Support inventory control processes — assisting with cycle counts, monitoring stock levels, and helping to reduce scrap or loss where possible.</li><li>Contribute to warehouse operations by coordinating incoming and outgoing shipments, and assisting with loading or unloading materials as needed.</li><li>Ensure all customer shipments are processed accurately and on schedule each day.</li><li>Collaborate with internal teams to improve processes, strengthen customer satisfaction, and maintain operational efficiency.</li><li>Take on additional responsibilities and special projects as needed to support business goals.</li></ul>
We are looking for a detail-oriented Financial Analyst to join our team in Lincolnton, North Carolina. In this role, you will provide critical financial insights and analysis to support strategic decision-making and overall organizational growth. The ideal candidate will have a strong background in financial modeling, inventory analysis, and compliance, with a proven ability to work collaboratively across departments.<br><br>Responsibilities:<br>• Conduct comprehensive financial analyses, including cash flow assessments, profit and loss reviews, and cost accounting to guide business decisions.<br>• Collaborate with the Sales Team to manage product costing, ensuring accurate pricing and profitability evaluations.<br>• Oversee cost center accounting by calculating cost rates, analyzing deviations, and implementing corrective measures to improve efficiency.<br>• Perform monthly inventory valuations, investigate variances, and recommend measures to address inventory discrepancies.<br>• Participate in quarterly and annual physical inventory counts to ensure accuracy and compliance with audit requirements.<br>• Analyze market trends, sales data, and customer purchasing patterns to develop pricing strategies that enhance profitability.<br>• Create and automate advanced Excel reports using pivot tables and formulas to streamline data analysis and reporting.<br>• Support compliance with governmental accounting standards and internal control processes.<br>• Prepare detailed monthly management reports, profit and loss forecasts, and lead the strategic budgeting process to align financial objectives with business goals.<br>• Develop financial models to evaluate scenarios and support strategic planning initiatives.
We are looking for a skilled and customer-focused Customer Service Representative to join our team in Fort Mill, South Carolina. This is a Contract to permanent position, offering an excellent opportunity to grow within a dynamic and detail-oriented environment. In this role, you will serve as the primary point of contact for customers, ensuring their needs are met with efficiency and care.<br><br>Responsibilities:<br>• Respond promptly to customer inquiries, providing clear and accurate information.<br>• Proactively update customers on the status of their orders and anticipate their needs based on the product or service stage.<br>• Address and resolve customer complaints with a detail-oriented approach, turning challenges into opportunities to build stronger relationships.<br>• Inform customers about additional products and services that may align with their needs.<br>• Manage inbound and outbound calls with a focus on delivering excellent customer service.<br>• Accurately process order entries and ensure all customer information is up-to-date.<br>• Collaborate with internal teams to resolve customer issues efficiently and effectively.<br>• Maintain a positive and empathetic attitude while interacting with customers to enhance their overall experience.<br>• Ensure all communications are documented properly to track customer interactions and follow-up needs.
