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2 results for Customer Service Representative in Hermitage, PA
- Hermitage, PA
- onsite
- Temporary
- 20.9 - 24.2 USD / Hourly
- We are looking for a dedicated and personable Customer Service Representative to join our team in Hermitage, Pennsylvania. In this role, you will play a crucial part in ensuring customer satisfaction by addressing inquiries, resolving issues, and promoting banking products and services. This is a long-term contract position offering the opportunity to thrive in the financial services industry.<br><br>Responsibilities:<br>• Respond to a high volume of inbound calls, providing timely and attentive assistance to customers.<br>• Support customers with tasks such as opening new accounts, updating account information, and resolving concerns.<br>• Deliver accurate and detailed information about banking products and services.<br>• Record customer interactions and transactions thoroughly in the system to maintain accurate records.<br>• Work collaboratively with team members to ensure a seamless and efficient customer experience.<br>• Analyze customer needs and recommend suitable banking solutions.<br>• Handle sensitive customer information responsibly and in compliance with banking regulations.<br>• Stay informed about banking products, services, and procedures to provide up-to-date assistance.
- 2026-04-15T00:00:00Z
- Streetsboro, OH
- onsite
- Temporary
- 19 - 21 USD / Hourly
- <p>We are seeking a motivated and detail-oriented professional to join our team on a contract basis in Streetsboro, Ohio. As a Sales Operations Assistant, you will play a pivotal role in supporting our sales team through efficient data management, customer interaction, and process improvement initiatives. This position offers the opportunity to contribute directly to our business growth in a fast-paced and dynamic environment.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Accurately perform data entry tasks utilizing company systems, including Excel and Salesforce, maintaining a high standard of data integrity.</li><li>Handle inbound customer calls and proactively make warm outbound calls to engage and support customers.</li><li>Collaborate with internal teams and external customers, addressing inquiries and providing solutions that drive positive outcomes.</li><li>Conduct model and serial number lookups to identify correct part numbers for customer orders.</li><li>Leverage Google Suite, Salesforce, and additional platforms to streamline the sales process and address customer requirements.</li><li>Assist the sales team with revenue growth initiatives, including optimizing pipeline management and increasing webshop utilization.</li><li>Support post-sale activities to ensure efficient order processing and a positive customer experience.</li><li>Maintain organized records and ensure timely updates across all data systems.</li><li>Proactively identify and recommend areas for process and operational improvements to enhance team performance.</li></ul><p><br></p>
- 2026-04-17T00:00:00Z