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4 results for Customer Service Representative in Hermitage, PA

Customer Service Representative

Sewickley, PA
remote
Temporary to Hire
23 - 25 USD / Hourly
Our client is seeking a proactive Customer Service Representative to join their team. This role is ideal for a self-starter who can establish and optimize policies and procedures to enhance customer satisfaction and streamline sales order processes. You will collaborate closely with our sales team and customers to ensure smooth and efficient order management. This is contract to permanent, fully remote (candidate has to be local to Pittsburgh as hiring manager resides in Pittsburgh.) Pay is $23-$25, depending on experience.Key Responsibilities: • Develop and Implement Policies & Procedures – Establish clear guidelines for customer service operations, ensuring consistency and efficiency in handling inquiries, orders, and issues. • Optimize the Sales Order Process – Evaluate and improve the current sales order workflow to increase efficiency, accuracy, and customer satisfaction. • Collaborate with Sales Team & Customers – Act as a liaison between the sales team and customers to ensure seamless order processing and address any issues that arise. • Ensure Customer Satisfaction – Proactively address customer concerns, resolve order discrepancies, and provide excellent service to maintain strong client relationships. • Monitor & Report on Performance – Track key performance indicators (KPIs) and suggest improvements based on data-driven insights.Company Offers: • Fully remote work flexibility (based in locally in the Pittsburgh area) • Competitive salary and benefits package • Opportunities for detail oriented growth and development with a growing organization
2026-06-12T00:00:00Z

Customer Support Representative

Aurora, OH
onsite
Temporary / Contract
19 - 20 USD / Hourly
We are looking for a dependable Customer Support Representative to support a growing health insurance agency in Aurora, Ohio. This contract to permanent opportunity is ideal for someone who enjoys helping customers, managing service requests, and keeping accurate records in a fast-paced office setting. The role focuses on delivering attentive support for clients with health insurance needs while working closely with internal teams to ensure timely follow-up and clear communication. Responsibilities: • Respond to incoming customer calls and questions with professionalism, empathy, and accurate information. • Place outbound calls as needed to follow up on client requests, confirm details, and provide updates. • Enter customer information, service requests, and related documentation into CRM and internal tracking systems with a high level of accuracy. • Maintain organized records and prepare detailed reports to support customer service activities and team needs. • Assist clients with health insurance-related inquiries and guide them through next steps in a clear and helpful manner. • Use Microsoft Office tools, including Excel, to manage data, update files, and support daily administrative tasks. • Coordinate with team members to resolve issues efficiently and ensure a positive customer experience. • Support office-based operations by handling routine service tasks and prioritizing multiple responsibilities throughout the day.
2026-06-18T00:00:00Z

Customer Service

Hermitage, PA
onsite
Temporary / Contract
20.9 - 24.2 USD / Hourly
We are looking for a dedicated and personable Customer Service Representative to join our team in Hermitage, Pennsylvania. In this role, you will play a crucial part in ensuring customer satisfaction by addressing inquiries, resolving issues, and promoting banking products and services. This is a long-term contract position offering the opportunity to thrive in the financial services industry. Responsibilities: • Respond to a high volume of inbound calls, providing timely and attentive assistance to customers. • Support customers with tasks such as opening new accounts, updating account information, and resolving concerns. • Deliver accurate and detailed information about banking products and services. • Record customer interactions and transactions thoroughly in the system to maintain accurate records. • Work collaboratively with team members to ensure a seamless and efficient customer experience. • Analyze customer needs and recommend suitable banking solutions. • Handle sensitive customer information responsibly and in compliance with banking regulations. • Stay informed about banking products, services, and procedures to provide up-to-date assistance.
2026-06-05T00:00:00Z

Sales Support

Streetsboro, OH
onsite
Temporary / Contract
20 - 25 USD / Hourly
We are looking for a detail-oriented Sales Support team member to join a busy team on a long-term contract assignment. This permanent role focuses on providing day-to-day sales assistance through accurate data management, customer communication, and responsive support for parts-related inquiries. The position plays an important role in helping the sales organization strengthen customer relationships, maintain a healthy pipeline, and drive continued revenue growth. Responsibilities: • Enter and maintain sales-related records with accuracy in company systems and Excel spreadsheets. • Provide daily administrative and operational support to the sales team as they pursue new and existing business opportunities. • Answer inbound calls promptly and assist customers with questions related to parts, orders, and general sales support needs. • Place outbound follow-up calls to support customer activity, encourage engagement, and assist ongoing sales efforts. • Coordinate effectively with both internal departments and external customers to resolve issues and keep requests moving forward. • Research model and serial number information to identify the correct part numbers for customer requests. • Use business platforms such as SAP, Google Workspace, and Salesforce to manage information, track activity, and support order processes. • Contribute to sales performance by helping increase revenue opportunities, improve pipeline visibility, and promote webshop adoption.
2026-06-18T00:00:00Z