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22 results for Medical Customer Service Specialist in Hayward, CA

Medical Billing Specialist

French Camp, CA
onsite
Temporary to Hire
20.9 - 24.2 USD / Hourly
We are looking for a detail-oriented Medical Billing Specialist to join our healthcare team in French Camp, California. This Contract to permanent position requires expertise in managing complex billing processes, interpreting healthcare policies, and providing exceptional customer service to patients and clients. The ideal candidate will bring advanced knowledge of billing systems, claim administration, and financial operations to ensure accuracy and efficiency in all tasks. Responsibilities:• Handle specialized and intricate billing processes, including accounts receivable and appeals management.• Research and apply healthcare policies, regulations, and procedures to support accurate claim administration.• Compile, maintain, and process financial data for billing, reimbursement, and reporting purposes.• Utilize advanced systems and software such as Allscripts, Cerner Technologies, and EHR systems to manage patient information and billing records.• Conduct in-depth reviews of legal, custody, and medical records to ensure compliance with reimbursement requirements.• Provide clear and effective communication with patients, clients, and external agencies to address inquiries and resolve billing issues.• Develop and maintain spreadsheets or databases to track financial operations and generate detailed reports.• Prepare and review complex documents, including insurance claims, treatment authorization forms, and subpoenas.• Train or oversee clerical staff as needed, ensuring adherence to office practices and procedures.• Assist in coordinating administrative functions, such as payroll, purchasing, and inventory management.For immediate consideration please contact Cortney at 209-225-2014
2026-05-11T00:00:00Z

Medical Front Desk Specialist

Palo Alto, CA
onsite
Temporary / Contract
25 - 30 USD / Hourly
Job SummaryWe are seeking a friendly, organized, and detail-oriented Medical Front Desk / Patient Scheduling candidates to join our client's healthcare team. This role is responsible for providing excellent customer service while managing patient scheduling, registration, and front office operations in a fast-paced medical environment. Most positions are onsite in Palo Alto, CA. Responsibilities<ul><li>Answer high-volume inbound calls and assist patients with scheduling appointments</li><li>Check patients in and out for appointments</li><li>Verify insurance information and update patient demographics</li><li>Maintain accurate patient records in the electronic medical record (EMR) system</li><li>Provide patients with information regarding appointments, referrals, and office policies</li><li>Coordinate schedules for providers and ensure efficient patient flow</li><li>Handle front desk administrative duties including scanning, filing, faxing, and data entry</li><li>Maintain HIPAA compliance and patient confidentiality at all times</li><li>Deliver professional and compassionate customer service to patients, families, and staff</li></ul>
2026-05-26T00:00:00Z

Healthcare Data Management Specialist

Palo Alto, CA
onsite
Temporary / Contract
25 - 29 USD / Hourly
Our client, a leading healthcare organization in Palo Alto, is hiring a Healthcare Data Management Specialist to support their blood center operations. This is a detail-heavy, data entry-focused healthcare role working with confidential medical records and imaging systems. Healthcare Data Management & Imaging Specialist<ul><li>Accurately enter, update, and maintain donor and medical data within electronic databases and record systems </li><li>Review and correct discrepancies in medical history records and blood product documentation </li><li>Scan and image confidential medical records and donor charts into electronic imaging systems </li><li>Maintain organized filing systems and prepare records for off-site storage </li><li>Run reports, perform data audits, and ensure accuracy of donor information and documentation </li><li>Support DonorID (DID) system setup, maintenance, and data transfers between systems </li><li>Perform clerical duties including filing, record maintenance, answering phones, and document processing </li><li>Maintain confidentiality and compliance with HIPAA, safety regulations, and medical documentation standards </li><li>Work closely with clinical and laboratory staff to resolve documentation and data issues </li><li>Flexible schedule required, including evenings and weekends based on operational needs </li><li>Shift: Tuesday–Friday, 11:00AM–9:30PM (but need to be flexible based on the above)</li></ul>
2026-05-20T00:00:00Z

Patient Service Representative II

Newark, CA
onsite
Temporary / Contract
28.34 - 28.34 USD / Hourly
We are offering a long-term contract employment opportunity for a Patient Service Representative in Newark, CA. This role is in the healthcare industry where you will be interacting with customers and patients, managing their accounts, and handling their scheduling inquiries. What you will do: - Responds to a high-volume of incoming and outgoing telephone calls and faxed referral - Coordinates care by scheduling editing and maintaining routine patient physician appointments for new and returning patients. - Facilitates communication between the patient and the physician or clinic - Delivers expert knowledge regarding clinic-specific processes - Accurately documents and routes calls to the proper department - Identifies urgent customer needs or operational issues and escalates appropriately - Works with care teams patients and outside facilities to obtain necessary information required for care. - Communicates with the care team and support staff on various patient issues. - Obtains and updates insurance information. - Meets all regulatory and compliance standards - Delivers high-level of customer service - Follows documented protocols and guidelines - Meets and exceeds departmental quality assurance standards - Uses reference documents and online knowledgebase tools to clearly articulate accurate information regarding services - Uses functionality of the telephone system as required - Other departmental duties as assigned
2026-05-21T00:00:00Z

Medical Scheduler

Palo Alto, CA
onsite
Temporary / Contract
25 - 30 USD / Hourly
We are looking for a Patient Admin Specialist (PAS)/Medical Scheduler to support front-office operations for an outpatient clinic in Palo Alto, California. This short-term Contract position focuses on delivering a welcoming patient experience while coordinating registration, scheduling, and essential administrative support. The ideal candidate is organized, responsive, and comfortable managing a high-volume environment with professionalism and accuracy. The ideal candidate is detail-oriented, organized, and comfortable working in a fast-paced, high-volume healthcare environment while providing excellent patient service. Key Responsibilities<ul><li>Review Epic scheduling reports and work queues to identify patients requiring pre-anesthesia appointments </li><li>Contact patients via phone to schedule appointments in a timely, professional manner </li><li>Determine appropriate appointment types (in-person vs. virtual) based on established guidelines </li><li>Accurately document all scheduling activities within Epic </li><li>Request and track medical records, ensuring proper documentation in the system </li><li>Collaborate with schedulers, patient care coordinators, and clinical teams to optimize workflows </li><li>Maintain high standards of customer service and patient communication </li><li>Follow clinic workflows, standard operating procedures, and escalation protocols </li></ul>
2026-05-29T00:00:00Z

Medical Eligibility and Payment Posting Specialist

Pleasanton, CA
onsite
Temporary / Contract
27 - 33 USD / Hourly
We are looking for a Medical Eligibility and Payment Posting Specialist to support healthcare revenue cycle operations in Pleasanton, California. This Long-term Contract position focuses on verifying coverage, reviewing coding-related information, posting payments accurately, and helping ensure patient accounts are updated correctly. The ideal candidate brings strong knowledge of outpatient coding standards, insurance and Medicaid eligibility processes, and patient billing support within a medical environment. Responsibilities:• Verify insurance, Medicaid, and patient coverage details to confirm benefits and eligibility before services are processed.• Post payments to patient accounts with accuracy, reconcile transactions, and investigate discrepancies that affect account balances.• Review medical coding information using ICD-10 and CPT guidelines to support clean claim and billing workflows.• Prepare and distribute patient statements while helping resolve account questions related to charges, payments, and coverage.• Maintain complete and accurate documentation within billing and coding records to support compliance and audit readiness.• Coordinate with internal teams to address claim issues, eligibility questions, and payment posting exceptions in a timely manner.• Assist with updates to workflows or systems when needed as part of ongoing operational support responsibilities. If you are interested in this role, please apply today and call us at (510) 470-7450
2026-05-21T00:00:00Z

Customer Service Representative

San Francisco, CA
onsite
Temporary / Contract
21 - 23 USD / Hourly
We are looking for a Customer Service Representative to support sales operations and deliver responsive service to clients in San Francisco, California. This Long-term Contract position is ideal for someone who enjoys a fast-moving workplace, communicates clearly, and can manage several priorities at once. The role combines customer interaction, order coordination, and administrative support, making it a strong fit for someone who is organized, proactive, and comfortable working across teams. Responsibilities: • Prepare pricing information and customer quotations in partnership with the sales team to support timely responses to client requests. • Track purchase activity and vendor commitments to help ensure orders move forward accurately and on schedule. • Communicate with customers regarding order progress, expected delivery timing, and any updates that may affect fulfillment. • Resolve shipping or order-related concerns by coordinating with internal team members and external partners to reach practical solutions. • Enter and maintain order details in company systems with a high level of accuracy and attention to detail. • Handle inbound customer inquiries professionally while providing clear information and dependable follow-up. • Support a collaborative office environment by assisting with shared priorities as workload shifts throughout the day.
2026-05-29T00:00:00Z

Customer Service Representative

Menlo Park, CA
onsite
Temporary / Contract
22 - 27 USD / Hourly
Customer Service Representative Job DescriptionWe’re seeking a customer-focused Customer Service Representative to support clients and ensure a positive experience across all interactions. This role handles inquiries, resolves issues, and builds strong relationships with customers in a fast-paced environment. Key Responsibilities:<ul><li>Respond to customer inquiries via phone, email, or chat in a timely manner</li><li>Resolve issues, complaints, and requests with professionalism and accuracy</li><li>Maintain detailed records of interactions and follow-up actions</li><li>Collaborate with internal teams to address customer needs</li><li>Identify opportunities to improve customer experience and processes</li></ul>
2026-05-15T00:00:00Z

Facilities Call Center Specialist

Menlo Park, CA
onsite
Temporary / Contract
29 - 39 USD / Hourly
We are looking for a Facilities Call Center Specialist to support critical service coordination in Menlo Park, California. This Long-term Contract position is ideal for someone who can manage emergency and routine calls with accuracy, sound judgment, and a calm, detail-oriented approach. The role serves as a central point of communication for facilities and security-related requests, ensuring timely dispatch, clear documentation, and consistent shift-to-shift coordination. Responsibilities:• Monitor incoming radio and phone communications, assess urgency, and coordinate the appropriate response when safety or operational issues arise.• Gather complete details from callers, including location, incident type, and relevant conditions, and document the information accurately in the designated work order system.• Dispatch facilities, security, or other response teams based on the nature of each request and follow through to support timely resolution.• Maintain precise service records, log updates, and work order notes to ensure all activity is tracked clearly and consistently.• Review active workflows throughout the shift to confirm that emergency and non-emergency requests are handled efficiently and according to established procedures.• Prepare routine operational reports using standard office software such as Microsoft Word and Excel.• Communicate important updates, unresolved issues, and emerging concerns to incoming team members during shift handoff.• Work closely with supervisors, responders, and partner departments to support coordinated action and effective communication across operations.
2026-05-29T00:00:00Z

Bilingual Spanish/English Patient Access Representative

Palo Alto, CA
onsite
Temporary / Contract
25 - 29 USD / Hourly
We are looking for a Bilingual (Spanish/English) Patient Access Representative to support this onsite front-end patient registration and admission activities for a Long-term Contract position in Palo Alto, California. This role is well suited for someone early in their career who brings strong customer service skills, attention to detail, and a detail-oriented approach to patient interactions. The selected candidate will help verify coverage, collect required documentation, process point-of-service payments, and assist with routine service needs while maintaining accuracy, compliance, and productivity standards. Responsibilities:• Register patients accurately and complete admission-related tasks while ensuring required forms and supporting documents are properly gathered and recorded.• Verify insurance details and other available financial resources to help support billing accuracy and patient access to care.• Receive and document payments collected at the time of service using secure cash-handling and payment-processing practices.• Respond to routine patient questions and concerns in a courteous manner, providing timely assistance and appropriate follow-up.• Address straightforward service issues and escalate complicated registration matters to senior team members when needed.• Meet departmental productivity goals and weekly performance expectations by managing assigned priorities efficiently.• Use patient access systems and related software to maintain complete, accurate records and support daily operational workflows.Bil
2026-05-29T00:00:00Z

Client Services Representative

San Francisco, CA
onsite
Permanent / Full Time
100000 - 115000 USD / Yearly
Jeff Abrams is seeking a dedicated Client Services Representative to join his exceptional client's team. In this role, you will play a key part in delivering outstanding client experiences while managing a range of financial services and administrative tasks. This position is ideal for someone who thrives in a client-focused environment and is committed to providing personalized, high-quality support.Responsibilities:• Facilitate updates to beneficiary designations, ensuring accuracy and compliance with firm policies. • Process wire transfers securely and in accordance with regulatory requirements. • Manage rollover requests by coordinating with custodians, preparing documentation, and ensuring smooth transitions. • Respond promptly and effectively to client inquiries, providing detailed information on financial products and services. • Build and maintain strong client relationships through proactive and personalized communication. • Guide new clients through the onboarding process to ensure a seamless and welcoming experience. • Oversee client transactions, including deposits, withdrawals, account updates, and balance inquiries. • Partner with financial advisors to ensure client activities align with their financial strategies and goals. • Maintain accurate and current client records within Salesforce. • Follow up on pending client requests to ensure timely and complete resolutions. If you are interested in this role, please reach out to Jeff Abrams via LinkedIn.
2026-05-28T00:00:00Z

Client Services Associate

Palo Alto, CA
onsite
Permanent / Full Time
90000 - 120000 USD / Yearly
Reach out to Michelle Espejo via email or LinkedIn for additional information or questions. Client Service Associate | Thriving Wealth Management Firm | Palo Alto Hybrid; 3 Days onsite (flexible) | $Base + Bonus + Top Tier Perks! Join a well-established wealth management firm supporting high-net-worth and ultra-high-net-worth individuals, families, and institutions. They deliver customized financial planning and investment solutions to entrepreneurs, executives, and their families, backed by deep experience and strong local relationships. The role offers a competitive compensation package with strong benefits, including a generous 401(k) match, comprehensive health coverage, unlimited PTO, free parking, cell phone and commuter stipends, support for CFP or CFA coursework. You’ll work in a collaborative environment and a team-oriented culture with tons of growth opportunities. Responsibilities<ul><li>Build trusted relationships with clients and anticipate their needs</li><li>Own the new client onboarding experience from start to finish</li><li>Partner closely with advisors on meaningful planning and investment work</li><li>Collaborate with accountants and attorneys on complex client needs</li><li>Support portfolios, reporting, and client deliverables in a high-volume setting</li></ul>For fastest consideration, reach out to Michelle Espejo via email or LinkedIn.
2026-05-27T00:00:00Z

Patient Admin Specialist (PAS)

Palo Alto, CA
onsite
Temporary / Contract
25 - 35 USD / Hourly
We are looking for a Patient Admin Specialist (PAS) to support front-desk and patient registration activities in an outpatient clinic in Palo Alto, California. This Long-term Contract position focuses on creating a smooth patient experience by coordinating appointments, assisting with surgery scheduling, handling routine administrative work, and responding to non-clinical inquiries with professionalism and care. The role also helps keep daily clinic operations organized through accurate documentation, communication with providers, and timely management of records, messages, and office correspondence. Responsibilities: • Welcome patients at the front desk, guide them through check-in and check-out, and address routine questions related to appointments, schedules, and payments. • Coordinate new patient intake and assist with scheduling needs, including surgical appointments and time-sensitive requests from care teams. • Work closely with providers and clinic staff to align appointment availability with patient needs and urgent scheduling priorities. • Support patient and physician communication by using approved reference materials, office tools, and established workflows. • Maintain clinic administrative systems by updating databases, processing internal documents, and keeping information accurate and organized. • Respond to non-clinical messages received through CRM platforms and patient communication channels, escalating issues when follow-up is needed. • Manage incoming and outgoing office materials such as faxes, mail, and clinic documentation while ensuring proper filing and distribution. • Deliver attentive service that supports departmental expectations for quality, responsiveness, and patient satisfaction.
2026-05-20T00:00:00Z

Patient Admin Specialist (PAS)

Palo Alto, CA
onsite
Temporary / Contract
25 - 35 USD / Hourly
We are looking for a Patient Admin Specialist (PAS) to support front-office operations in an outpatient clinic in California. This Long-term Contract position focuses on patient registration, appointment coordination, surgery scheduling support, and day-to-day administrative service for a busy clinical environment. The ideal candidate brings strong customer service skills, comfort with medical office systems, and the ability to stay organized while responding to changing patient and provider needs. Responsibilities: • Welcome patients at the front desk, guide them through check-in and check-out, and address routine questions related to appointments, schedules, and payments. • Coordinate new patient intake and assist with surgery scheduling and other appointment-related activities to keep clinic operations running smoothly. • Work closely with providers and clinic staff to align scheduling priorities and help address urgent administrative patient needs in a timely manner. • Support non-clinical patient and provider communication by responding to messages in CRM and related systems, escalating issues when further follow-up is needed. • Maintain accurate records by updating databases, processing internal documents, and managing clinic information used for daily operations. • Handle incoming and outgoing administrative materials, including faxes, mail, and filing, while ensuring documentation is organized and accessible. • Use reference materials and office tools to assist with patient administrative support and reinforce service quality standards across the clinic. • Contribute to a positive patient experience by delivering attentive service, managing multiple tasks efficiently, and supporting overall front-office workflow.
2026-05-29T00:00:00Z

Patient Admin Specialist (PAS)

Redwood City, CA
onsite
Temporary / Contract
25 - 30 USD / Hourly
We are looking for a Patient Admin Specialist (PAS) to support front-desk and patient registration activities in an outpatient clinic in California. This long-term contract position is ideal for someone who combines strong customer service skills with the ability to manage scheduling, documentation, and patient communications in a fast-paced healthcare setting. The role focuses on creating a smooth experience for patients while helping the clinic stay organized, responsive, and efficient during daily operations. Responsibilities: • Welcome patients upon arrival, guide them through check-in and check-out steps, and address routine questions related to appointments, billing, and visit logistics. • Coordinate new patient intake and assist with arranging procedures and surgery appointments based on provider availability and clinic priorities. • Work closely with physicians and clinic staff to align scheduling needs and help address time-sensitive patient concerns promptly. • Support patient and provider interactions by using approved reference materials, office tools, and established administrative procedures. • Maintain accurate clinic records by updating databases, processing internal documentation, and organizing front-office information. • Respond to non-clinical inquiries received through phone, messaging, or CRM systems, and escalate issues when they require additional review. • Handle incoming and outgoing administrative materials, including faxes, mail, and clinic documentation, while ensuring proper distribution and filing. • Contribute to high service standards by managing multiple front-office tasks efficiently and maintaining a thorough, patient-focused approach throughout the day.
2026-05-29T00:00:00Z

Client Accounts Specialist

San Francisco, CA
onsite
Permanent / Full Time
90000 - 100000 USD / Yearly
We are looking for a Client Accounts Specialist to join our team in San Francisco, California. This role involves managing billing processes and client accounts while ensuring exceptional service delivery. The ideal candidate will bring expertise in accounting software systems and customer service to streamline operations and improve client satisfaction. For immediate consideration, please contact Leon Chang directly via Linked-In. Responsibilities:Invoice Management: Prepares and posts client invoices per attorney revisions and client guidelines.Cash Application: Reconciles and applies payments (checks, wires, ACH, credit cards); processes refunds as needed.Bank Deposits: Organizes and deposits checks into correct accounts.Trust Accounts: Records deposits, transfers, and withdrawals for client and state bar trust accounts.Recordkeeping: Maintains accurate electronic files for invoices, cash receipts, disbursements, overpayments, refunds, wires, transfers, write-offs, and unapplied cash.Reporting: Provides accrual, budget, and rate data to attorneys/clients as requested.Expense Processing: Records third-party expenses and disbursements in expense systems.Account Management: Monitors unapplied cash, reallocates payments when bills are revised, and ensures trust funds are used appropriately.Collections Support: Assists with collection efforts when needed.
2026-05-01T00:00:00Z

Patient Access Rep

Palo Alto, CA
onsite
Temporary / Contract
25 - 30 USD / Hourly
We are looking for a Patient Access Rep to support front-end patient registration and admission activities in California. This Patient Access Rep Long-term Contract position is ideal for someone beginning a career in healthcare administration or bringing strong customer service experience from another industry. In this Patient Access Rep role, you will help patients navigate registration, insurance verification, payment collection, and required documentation while delivering detail-oriented service in a fast-paced setting. Responsibilities:• Complete patient intake, admission, and registration activities with attention to accuracy, timeliness, and privacy standards.• Assures secure handling and accurate recording of payments collected at the point-of-service delivery.• Builds a foundational understanding of the different health insurance coverage options and the related processes and procedures.• Able to handle routine/simple patient escalations and perform service recovery.• Escalates any advanced or complex registrations to a more experienced team member.• Greets patients and begins the registration process. Maintains professional communication with various PAS staff medical center staff physicians guests and patients regarding the admitting/registration services rendered. • Meets weekly individual productivity and key performance indicators and standards while following planned priorities as set by the department leadership team.
2026-05-29T00:00:00Z

Patient Access Rep

Palo Alto, CA
onsite
Temporary / Contract
25 - 30 USD / Hourly
We are looking for a Patient Access Rep to support front-end registration and admission activities for a healthcare setting in Palo Alto, California. This Long-term Contract opportunity is well suited for someone who enjoys helping patients, managing administrative details accurately, and delivering strong service in a fast-paced environment. In this role, you will assist with intake documentation, payment collection, insurance verification support, and routine patient questions while maintaining compliance and productivity standards. Responsibilities:• Complete patient registration and admission tasks with accuracy, ensuring records and supporting documents are properly entered and maintained.• Collect point-of-service payments securely and document transactions in accordance with billing and compliance expectations.• Review available insurance information and other financial resources to help support appropriate coverage and payment processing.• Respond to routine patient questions and concerns with professionalism, resolving straightforward issues and escalating complex matters when needed.• Prepare and obtain required forms and documentation to support admission, billing, and regulatory requirements.• Develop working knowledge of common insurance plans, coverage guidelines, and patient access procedures used in daily operations.• Track individual productivity goals and key performance measures while following departmental priorities and service standards.• Support patient access operations across assigned functional areas as business needs require during rotating shifts. This facility is open 24/7 so you will need to be flexible on schedulingShifts may vary:Morning shifts: 0700-0930Afternoon shifts: 1200-1300Evening shifts: 1700 - 1900And weekend availability is preferred.
2026-05-29T00:00:00Z

Patient Access Rep

Palo Alto, CA
onsite
Temporary / Contract
25 - 30 USD / Hourly
We are looking for a Patient Access Rep to support patient registration and front-end access activities for a Long-term Contract position in Palo Alto, California. This role is ideal for someone early in their career who enjoys helping patients, handling administrative tasks accurately, and providing dependable service in a healthcare setting. The position focuses on registration, payment collection, insurance-related support, and completion of required documentation while maintaining compliance and service standards. Responsibilities: • Complete patient intake, admission, and registration activities with a high level of accuracy and professionalism. • Collect point-of-service payments, record transactions correctly, and safeguard funds in accordance with established procedures. • Review insurance details and available financial resources to help support coverage verification and billing readiness. • Respond to routine patient questions and concerns, providing courteous service and basic issue resolution when appropriate. • Prepare and gather required forms and supporting documents to meet billing, regulatory, and compliance needs. • Route complex registration issues or non-routine escalations to senior team members for further review and resolution. • Maintain expected productivity levels and performance targets set by department leadership on a weekly basis. • Support a variety of Patient Access operational tasks based on departmental priorities and daily workflow needs.
2026-05-29T00:00:00Z

Client Service Coordinator - Associate

Redwood City, CA
onsite
Temporary / Contract
20 - 21 USD / Hourly
POSITION: Client Service Coordinator - Associate (Contract)Location: Redwood City, CA (Onsite)Schedule: 100% ONSITE from Monday–Friday, 8:00 AM – 4:30 PMAssignment Type: Contract (Temp)Tentative Pay: $21 per hour OverviewWe are partnering with a leading organization to identify a Client Service Coordinator - Associate to provide essential administrative support and help ensure smooth day-to-day operations. This role is ideal for someone early in their career who is highly organized, detail-oriented, and comfortable managing multiple priorities in a fast-paced environment. Key Responsibilities<ul><li>Manage phone calls, emails, and correspondence in a professional manner</li><li>Schedule meetings, coordinate conferences, and maintain calendars</li><li>Maintain filing systems, sort/distribute mail, and order office supplies</li><li>Assist with financial record keeping and expense tracking</li><li>Support special projects and team initiatives as needed</li><li>Maintain cleanliness and organization in shared office spaces (kitchen and common areas)</li></ul>
2026-05-15T00:00:00Z

Patient Registration

French Camp, CA
onsite
Temporary / Contract
20.9 - 24.2 USD / Hourly
We are looking for a detail-oriented Patient Registration team member to support a healthcare team in French Camp, California. This is an evening role and does require some weekends. This Long-term Contract position focuses on creating an efficient and welcoming registration experience by gathering accurate patient information, confirming coverage details, and helping individuals navigate the intake process. The ideal candidate is organized, service-oriented, and confident handling insurance-related documentation in a fast-paced clinical setting. Responsibilities:• Collect demographic and registration details from patients or authorized family members and enter the information accurately into hospital records systems.• Review intake documents for completeness, resolve missing information, and help maintain accurate patient account data.• Confirm insurance, Medi-Cal, and related coverage by examining identification cards, labels, and supporting eligibility records.• Associate patient accounts with the correct financial classifications to support proper billing and reimbursement workflows.• Communicate registration guidelines, departmental procedures, and applicable policies in a clear and thorough manner.• Guide patients to the correct clinic, office, or treatment area based on their service needs and appointment information.• Support appointment coordination and maintain organized registration-related tracking processes when needed.
2026-05-13T00:00:00Z

Patient Registration

French Camp, CA
onsite
Temporary / Contract
20.9 - 24.2 USD / Hourly
We are looking for a detail-oriented Patient Registration team member to support a healthcare team in California. This long-term contract opportunity is ideal for someone who is confident working directly with patients, validating coverage information, and ensuring accurate intake documentation. The person in this role will help create a smooth registration experience while maintaining compliance with hospital policies and established procedures. Responsibilities: • Gather demographic and admission details from patients or family members and record the information accurately in the hospital system. • Review registration documents for completeness, resolve missing details, and help maintain precise patient records. • Confirm insurance, Medi-Cal, and other coverage information by checking identification cards, labels, and related eligibility records. • Align account information with the correct financial classifications to support accurate billing and reimbursement processes. • Communicate registration guidelines, organizational policies, and required procedures in a clear and thorough manner. • Guide patients to the correct clinic, office, or treatment area based on their scheduled or requested services. • Assist with appointment-related tracking or coordination activities when needed to support clinic flow. • Provide courteous front-line service while handling sensitive patient information with discretion and accuracy.
2026-05-13T00:00:00Z