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16 results for Medical Collections Specialist in Hayward, CA

Accounts Receivable/Collections Specialist

San Jose, CA
onsite
Temporary / Contract
32 - 35 USD / Hourly
Position Overview The Accounts Receivable Specialist is responsible for managing customer invoicing, collections, and cash application to ensure timely and accurate cash flow. This role owns customer follow‑ups, resolves payment issues, and maintains clean AR balances through proactive communication and reconciliation. Key Responsibilities Generate and process customer invoices accurately and on time Proactively manage collections efforts on past‑due accounts Contact customers via phone and email to resolve late payments Maintain and monitor AR aging reports and collection notes Apply and reconcile cash receipts (ACH, wires, checks, credit cards) Research and resolve billing disputes, deductions, and short payments Maintain accurate customer account reconciliations Collaborate with Sales, Customer Service, and Operations to resolve payment issues Assist with AR‑related month‑end close activities Prepare AR schedules and support audit requests Maintain strong documentation and internal controls
2026-04-20T00:00:00Z

Patient Billing Specialist (20hrs. a week)

San Francisco, CA
onsite
Permanent / Full Time
28 - 32 USD / Hourly
Patient Billing Specialist (20 hours per week)Mission‑driven nonprofit seeks a detail‑oriented Bookkeeper to support patient billing and core accounting operations. Responsibilities include patient invoicing and billing (private pay, Medicare, insurance), managing an EHR system, A/P and A/R, and accurate entry into QuickBooks.Collaborate with internal teams on reporting and audits.Ideal for someone highly organized, detail‑driven, and comfortable learning new systems.Must have QuickBooks experience!Flexibility in schedule and days worked!
2026-05-04T00:00:00Z

Medical Customer Service Rep

Santa Cruz, CA
onsite
Temporary / Contract
25 - 25 USD / Hourly
We are looking for a Medical Customer Service Rep to support patient-facing administrative operations for a healthcare team in Santa Cruz, California. This is a Contract position suited for someone who is comfortable handling a high volume of calls, assisting patients with scheduling and billing-related questions, and providing courteous service in a fast-paced medical office environment. The ideal candidate brings strong communication skills, working knowledge of medical terminology, and confidence using computerized office and practice management systems. Responsibilities: • Respond to incoming patient calls and address questions related to appointments, general services, and routine account or billing concerns. • Coordinate scheduling activities by arranging, updating, and confirming patient visits while maintaining accurate calendar availability. • Welcome and assist patients professionally, ensuring each interaction reflects a high standard of service and empathy. • Enter, review, and update patient information in electronic systems with close attention to accuracy and confidentiality. • Support front-office and administrative workflows by preparing documentation, routing messages, and handling follow-up tasks promptly. • Use medical office software and standard business equipment to complete daily clerical and customer service duties efficiently. • Communicate clearly with clinical and administrative staff to help resolve patient issues and keep office operations running smoothly.
2026-05-06T00:00:00Z

Medical Customer Service Rep

Santa Cruz, CA
onsite
Temporary / Contract
25 - 25 USD / Hourly
We are looking for a Medical Customer Service Rep to support patient-facing administrative operations for a Contract position in California. This role is ideal for someone who enjoys helping patients, managing high call volumes, and maintaining accuracy in a fast-paced healthcare environment. The person in this position will serve as a key point of contact for scheduling, general inquiries, and office coordination while delivering attentive service at every interaction. Responsibilities: • Respond to incoming patient calls and assist with appointment scheduling, registration updates, and routine service requests. • Provide courteous support to patients by answering questions related to office processes, billing inquiries, and general healthcare administrative matters. • Enter and update patient information accurately in electronic practice management and other office systems. • Coordinate front-end administrative tasks to help maintain efficient daily operations within a medical office setting. • Communicate clearly with patients, clinical staff, and internal teams to ensure timely follow-up and issue resolution. • Use medical terminology appropriately when documenting information and assisting with patient communications. • Manage multiple priorities in a high-volume service environment while maintaining a detail-oriented approach and attention to detail. • Operate standard office tools and computer applications to complete administrative and customer service activities efficiently.
2026-05-06T00:00:00Z

Medical Customer Service Rep

Santa Cruz, CA
onsite
Temporary / Contract
25 - 25 USD / Hourly
We are looking for a Medical Customer Service Rep to support patient-facing administrative operations in Santa Cruz, California. This is a Contract position suited for someone who communicates clearly, handles a high volume of inquiries with accuracy, and is comfortable working in a fast-paced healthcare environment. The ideal candidate will help patients navigate appointments, billing questions, and general office processes while maintaining a positive service experience. Responsibilities: • Respond to incoming patient calls and questions promptly, providing clear and courteous support on office services, scheduling, and general requests. • Assist with appointment coordination, registration updates, and routine administrative tasks to keep daily front-end operations running smoothly. • Address patient billing inquiries by explaining charges, payment-related information, and next steps within established guidelines. • Enter and update patient information accurately in electronic systems while maintaining confidentiality and data integrity. • Support office workflow by using practice management tools and standard office equipment to complete documentation and service tasks efficiently. • Communicate with patients and internal team members in a detail-oriented manner to resolve issues and improve the overall service experience. • Manage multiple requests in a high-volume setting while staying organized, attentive to detail, and responsive to patient needs.
2026-05-06T00:00:00Z

Medical Customer Service Rep

Santa Cruz, CA
onsite
Temporary / Contract
25 - 25 USD / Hourly
We are looking for a Medical Customer Service Rep to support patient-facing administrative operations for a healthcare team in Santa Cruz, California. This is a Contract position suited for someone who communicates clearly, stays organized in a fast-paced setting, and delivers attentive service over the phone and in the office. The ideal candidate brings prior experience in medical support or high-volume customer service and is comfortable working with scheduling, billing questions, and healthcare-related systems. Responsibilities: • Respond to incoming patient calls and inquiries with professionalism, providing timely assistance and clear next steps. • Coordinate appointment scheduling, updates, and general front-office support to help maintain efficient daily operations. • Assist patients with routine billing-related questions and direct more complex concerns to the appropriate department. • Enter and update patient information accurately in electronic systems while maintaining confidentiality and data integrity. • Communicate with patients, staff, and providers to support smooth administrative workflows across the office. • Use medical terminology appropriately when discussing services, appointments, and general healthcare information. • Manage multiple service requests in a high-volume environment while maintaining accuracy and a positive customer experience.
2026-05-06T00:00:00Z

Medical Customer Service Rep

Santa Cruz, CA
onsite
Temporary / Contract
25 - 25 USD / Hourly
We are looking for a dependable Medical Customer Service Rep to support patient-facing administrative operations for a Contract assignment in Santa Cruz, California. This position is ideal for someone who enjoys helping patients, managing high call volumes, and keeping front-end office workflows organized in a healthcare setting. The role requires strong communication, attention to detail, and confidence working with medical office systems and standard administrative tools. Responsibilities: • Respond to incoming patient calls and inquiries professionally, providing clear information related to appointments, services, and general office support. • Assist with scheduling, registration, and front-desk coordination to help maintain efficient daily clinic operations. • Communicate with patients regarding billing questions, basic account information, and routine administrative matters within established guidelines. • Enter, update, and review patient information in electronic practice management and related office systems with a high degree of accuracy. • Support office workflow by handling a steady volume of customer service requests while maintaining a courteous and service-oriented approach. • Use medical terminology appropriately when speaking with patients, staff, and providers to ensure accurate communication. • Operate standard office equipment and complete clerical tasks such as documentation, message routing, and record support. • Contribute to a positive patient experience by resolving routine concerns promptly and escalating more complex issues when needed.
2026-05-06T00:00:00Z

Medical Customer Service Rep

Santa Cruz, CA
onsite
Temporary / Contract
25 - 25 USD / Hourly
We are looking for a Medical Customer Service Rep to support patient-facing administrative operations in Santa Cruz, California. This is a Contract position suited for someone who brings strong communication skills, comfort with high-volume calls, and a service-oriented approach in a healthcare environment. The ideal candidate will help patients navigate scheduling, billing, and general office inquiries while maintaining accuracy, professionalism, and a positive experience. Responsibilities: • Respond to incoming patient calls and address questions related to appointments, office services, and general healthcare administrative support. • Assist patients with scheduling, rescheduling, and confirming visits while ensuring information is entered correctly in office systems. • Provide courteous support for billing-related inquiries and help route or resolve issues in a timely manner. • Maintain accurate patient and visit information using electronic practice management and other computer-based systems. • Communicate clearly with patients, clinical staff, and internal teams to support smooth front-end office operations. • Handle a high volume of interactions efficiently while preserving service quality, confidentiality, and attention to detail. • Use medical terminology appropriately when documenting information and discussing common outpatient office matters. • Support routine administrative tasks associated with a medical office, including use of standard office equipment and software applications.
2026-05-06T00:00:00Z

Medical Customer Service Rep

San Francisco, CA
onsite
Temporary / Contract
18.05 - 18.5 USD / Hourly
We are looking for a Medical Customer Service Rep to support care coordination activities for a healthcare team serving patients, pharmacies, and nursing partners. This Long-term Contract position is based in San Francisco, California, and is ideal for someone who thrives in a high-volume environment, communicates with empathy, and can manage administrative work with accuracy and speed. The person in this role will help keep daily operations running smoothly by coordinating visits, handling service requests, and maintaining organized documentation across multiple systems. Responsibilities: • Coordinate patient and nursing visit appointments using internal healthcare technology and supporting third-party applications. • Respond to a steady flow of inbound inquiries from pharmacies, patients, and clinicians while delivering attentive and compassionate service. • Manage a high daily volume of Zendesk requests, ensuring updates are accurate, timely, and properly documented. • Confirm scheduled visits and adjust appointments as needed to support efficient care delivery. • Gather, review, and upload required records and supporting documents to maintain complete case files. • Balance competing priorities in a fast-moving setting while meeting service expectations and deadlines. • Work closely with internal teams and external partners to communicate updates, resolve issues, and improve coordination. • Build productive relationships with specialty pharmacies and nursing networks to support a reliable patient experience. • Identify opportunities to streamline workflows and share practical recommendations that enhance team operations.
2026-05-06T00:00:00Z

Accounts Receivable Specialist

Concord, CA
onsite
Temporary / Contract
25 - 32 USD / Hourly
Accounts Receivable Specialist Employment Type: Full-Time | Contract-to-Hire Compensation: $25 - $32 About the RoleAre you an experienced Accounts Receivable Specialist with a background in construction accounting? Robert Half is partnering with a top-tier construction company in the Livermore area to find a skilled and talented accounts receivable specialist to join their team. This is your opportunity to bring your talents to a dynamic, fast-paced environment and support projects that shape local communities. Key Responsibilities:<ul><li>Manage the accounts receivable process, including invoicing, collections, and cash application to ensure timely and accurate processing.</li><li>Monitor accounts for discrepancies, research client account issues, and resolve billing inquiries.</li><li>Reconcile client accounts, including project-based billing for construction contracts and retained earnings.</li><li>Prepare AR aging reports and track outstanding payments to maintain company cash flow targets.</li><li>Partner with the project management and accounting teams to verify compliance with construction contracts, lien waivers, and retainage requirements.</li><li>Ensure adherence to GAAP and construction accounting standards in AR functions.</li></ul>
2026-04-18T00:00:00Z

Accounts Receivable Specialist

Concord, CA
onsite
Temporary to Hire
25 - 30 USD / Hourly
We are looking for a detail-oriented Accounts Receivable Specialist to join our client in Concord, California. In this Contract to permanent role, you will play a key part in managing billing processes, resolving customer inquiries, and maintaining strong relationships with clients and internal teams. This position is ideal for candidates with expertise in accounts receivable operations and a commitment to providing exceptional service. Responsibilities: • Review newly established accounts to ensure billing information is accurate and complete.• Verify that invoices align with customer specifications and requirements.• Collaborate with customers and branches to resolve billing disputes efficiently.• Gain a thorough understanding of internal billing system capabilities and limitations.• Respond promptly to customer inquiries related to billing and payments.• Submit invoices using the preferred delivery methods specified by customers.• Process billing through customer portals and invoice fulfillment systems as necessary.• Build and nurture positive relationships with customers to enhance trust and satisfaction.• Provide support to other departments when addressing billing questions or issues.• Partner with the Accounts Receivable team to monitor overdue accounts and coordinate collection efforts.
2026-04-25T00:00:00Z

Accounts Receivable Specialist

Mountain View, CA
onsite
Temporary / Contract
32 - 40 USD / Hourly
Overview:The Accounts Receivable (AR) Specialist is responsible for managing and optimizing the company’s receivables process using Oracle NetSuite. This role focuses on ensuring timely and accurate invoicing, payment collection, account reconciliation, and supporting overall cash flow and financial reporting. The AR Specialist collaborates across departments to resolve discrepancies and deliver exceptional service to clients and internal stakeholders.Key Responsibilities:<ul><li>Generate, issue, and track customer invoices within NetSuite, ensuring accurate coding and compliance with company procedures.</li><li>Monitor receivable balances, follow up on outstanding payments, and maintain regular communication with clients regarding account status.</li><li>Process incoming payments (ACH, wire, check, credit card) and record transactions accurately in NetSuite.</li><li>Reconcile accounts receivable ledger and resolve discrepancies, ensuring accounts are current and properly documented.</li><li>Prepare aging reports and assist with cash forecasting by analyzing receivables trends and outstanding balances.</li><li>Maintain and update customer records in NetSuite, ensuring data accuracy.</li><li>Support month-end close processes related to AR, including reconciliations and reporting.</li><li>Collaborate with sales, operations, and finance teams to resolve invoicing or payment issues.</li><li>Assist with audit requests and provide necessary documentation related to AR activities.</li></ul>
2026-04-20T00:00:00Z

Medical Scheduler

Palo Alto, CA
onsite
Temporary / Contract
25 - 30 USD / Hourly
We are looking for a Patient Admin Specialist (PAS)/Medical Scheduler to support front-office operations for an outpatient clinic in Palo Alto, California. This short-term Contract position focuses on delivering a welcoming patient experience while coordinating registration, scheduling, and essential administrative support. The ideal candidate is organized, responsive, and comfortable managing a high-volume environment with professionalism and accuracy. The ideal candidate is detail-oriented, organized, and comfortable working in a fast-paced, high-volume healthcare environment while providing excellent patient service. Key Responsibilities<ul><li>Review Epic scheduling reports and work queues to identify patients requiring pre-anesthesia appointments </li><li>Contact patients via phone to schedule appointments in a timely, professional manner </li><li>Determine appropriate appointment types (in-person vs. virtual) based on established guidelines </li><li>Accurately document all scheduling activities within Epic </li><li>Request and track medical records, ensuring proper documentation in the system </li><li>Collaborate with schedulers, patient care coordinators, and clinical teams to optimize workflows </li><li>Maintain high standards of customer service and patient communication </li><li>Follow clinic workflows, standard operating procedures, and escalation protocols </li></ul>
2026-05-06T00:00:00Z

Patient Admin Specialist (PAS)

Castro Valley, CA
onsite
Temporary / Contract
25 - 29 USD / Hourly
We are looking for a Patient Admin Specialist (PAS) to support front-desk operations and patient registration activities in an outpatient clinic in Castro Valley, California. This Long-term Contract opportunity is ideal for someone who enjoys creating a welcoming patient experience while keeping scheduling, documentation, and daily administrative processes organized. In this role, you will help coordinate appointments and surgery-related scheduling, respond to non-clinical patient inquiries, and support smooth communication across the clinic team. Responsibilities: • Welcome patients at the front desk, guide them through check-in and check-out, and address routine questions related to appointments, payments, and visit logistics. • Coordinate new patient intake and assist with scheduling needs, including surgery appointments and other follow-up visits based on provider availability and clinic priorities. • Work closely with providers and staff to align scheduling plans, communicate time-sensitive needs, and help address urgent administrative requests promptly. • Support patient and physician interactions by using approved reference materials, office tools, and clinic procedures to provide accurate non-clinical assistance. • Maintain clinic records and administrative databases, update directories and patient-related information, and complete internal documentation with attention to detail. • Respond to non-clinical messages received through CRM platforms and patient communication channels, escalating issues to the appropriate team when needed. • Manage incoming and outgoing office communications by sorting faxes, distributing mail, and organizing clinic documents through proper filing practices. • Contribute to efficient daily operations by handling a variety of front-office tasks while meeting established service expectations and departmental standards.
2026-05-06T00:00:00Z

Patient Admin Specialist (PAS)

Palo Alto, CA
onsite
Temporary / Contract
25 - 35 USD / Hourly
We are looking for a Patient Admin Specialist (PAS) to support front-office operations in an outpatient clinic in California. This Contract position is ideal for someone who thrives in a patient-facing setting and can manage scheduling, registration, and administrative coordination with accuracy. The role follows a 40-hour day shift schedule and plays an important part in creating a smooth experience for patients, providers, and clinic staff. Responsibilities: • Welcome patients upon arrival, guide them through check-in and check-out activities, and address routine questions related to appointments, billing, and clinic processes. • Coordinate new patient intake and assist with arranging surgical and follow-up visits while aligning schedules with provider availability and clinic priorities. • Monitor non-clinical patient communications through phone and CRM channels, responding appropriately and forwarding urgent or unresolved matters to the right team members. • Support physicians and care teams by using approved reference materials and administrative tools to facilitate clear patient-provider coordination. • Maintain accurate clinic records by updating databases, organizing documentation, and processing internal forms in a timely manner. • Handle incoming and outgoing administrative materials, including faxes, mail, and filed records, to keep daily office workflows organized. • Communicate with providers regarding appointment preferences and time-sensitive patient needs to help the clinic respond efficiently. • Contribute to a high standard of service by managing multiple front-desk tasks effectively and ensuring an attentive patient experience throughout the day.
2026-05-01T00:00:00Z

Patient Admin Specialist (PAS)

Redwood City, CA
onsite
Temporary / Contract
25 - 30 USD / Hourly
We are looking for a Patient Admin Specialist (PAS) to support front-desk and patient registration activities in an outpatient clinic in California. This long-term contract position is ideal for someone who combines strong customer service skills with the ability to manage scheduling, documentation, and patient communications in a fast-paced healthcare setting. The role focuses on creating a smooth experience for patients while helping the clinic stay organized, responsive, and efficient during daily operations. Responsibilities: • Welcome patients upon arrival, guide them through check-in and check-out steps, and address routine questions related to appointments, billing, and visit logistics. • Coordinate new patient intake and assist with arranging procedures and surgery appointments based on provider availability and clinic priorities. • Work closely with physicians and clinic staff to align scheduling needs and help address time-sensitive patient concerns promptly. • Support patient and provider interactions by using approved reference materials, office tools, and established administrative procedures. • Maintain accurate clinic records by updating databases, processing internal documentation, and organizing front-office information. • Respond to non-clinical inquiries received through phone, messaging, or CRM systems, and escalate issues when they require additional review. • Handle incoming and outgoing administrative materials, including faxes, mail, and clinic documentation, while ensuring proper distribution and filing. • Contribute to high service standards by managing multiple front-office tasks efficiently and maintaining a thorough, patient-focused approach throughout the day.
2026-05-06T00:00:00Z