We are looking for a Social Media Account Manager to lead organic social strategy and day-to-day channel execution for a growing brand presence in Westbrook, Connecticut. This role combines content planning, performance analysis, community engagement, and cross-functional collaboration to strengthen audience connection and support broader marketing goals. The ideal candidate brings a strong command of major social platforms, a data-informed approach to optimization, and the ability to create compelling content in both office and on-site environments.<br><br>Responsibilities:<br>• Build and manage editorial calendars across assigned social platforms, ensuring content is timely, consistent, and aligned with brand priorities.<br>• Create, refine, and publish daily social posts that capture attention and encourage meaningful audience interaction.<br>• Oversee community engagement by monitoring comments, messages, and activity across channels, responding in a thoughtful voice that reflects the brand.<br>• Evaluate campaign and channel performance using analytics, testing methods, and key metrics to identify opportunities for stronger results.<br>• Track emerging platform trends, audience behaviors, and industry developments, then recommend updates to improve social media effectiveness.<br>• Provide coaching to store-level teams on platform standards, brand guidelines, and practical approaches for successful social media execution.<br>• Review locally managed social accounts to confirm compliance with established policies and suggest improvements to content quality and consistency.<br>• Use platforms such as Sprout Social and HubSpot to streamline scheduling, monitoring, reporting, and overall workflow efficiency.<br>• Capture and develop fresh content on location at stores, events, and boat shows when needed, working closely with internal teams and external partners.<br>• Align organic social activity with paid initiatives, while sharing progress updates and performance insights with stakeholders on a regular basis.
<p><strong><u>Inside Sales Rep / Account Manager</u></strong></p><p><em>Direct-Hire / Permanent</em></p><p>Robert Half contact: <u>Drew.Schroll@RobertHalf com.</u></p><p><br></p><p>Robert Half is assisting a valued client in their search of an <strong><u>Inside Sales Rep / Account Manager. </u></strong>This position combines relationship management, consultative outreach, and market insight to strengthen existing partnerships while identifying new opportunities. The ideal candidate brings a strong background in account development and client-facing service, along with the ability to align member needs with organizational offerings.</p><p><br></p><p><em><u>Responsibilities:</u></em></p><ul><li>Serve as the primary contact for member inquiries by phone, email, and chat.</li><li>Resolve issues promptly and professionally to ensure member satisfaction.</li><li>Promote additional engagement opportunities when appropriate.</li><li>Record member interactions and transactions accurately in CRM systems.</li><li>Work with internal teams to address member needs and follow up on unresolved issues.</li><li>Manage the quote desk experience as the main point of contact.</li><li>Receive and process quote requests through phone, email, and chat.</li><li>Coordinate with the strategic sourcing team to ensure timely responses.</li><li>Share quote updates with the sales team as needed.</li><li>Track outstanding quotes and follow up within established turnaround times.</li><li>Provide timely status updates and reporting on quotes.</li></ul>
<p>Account Manager with 5+ years of relevant experience needed for a full-time, mostly onsite (4/1) position in Western Mass. Must be able to work four days a week onsite (no exceptions). Must have experience in account/project management within an agency or within a professional services firm. Must have a bachelor’s degree in communications, business administration, Marketing/advertising, or related field. Salary range is 65-80K (DEO).</p><p><strong> </strong></p><p><strong>Responsibilities:</strong></p><ul><li>Act as main contact between clients and agency teams, ensuring excellent service and communication.</li><li>Develop and manage project plans, timelines, and deliverables for client campaigns.</li><li>Oversee campaign execution, addressing issues and ensuring deadlines and quality standards are met.</li><li>Support the creation of client strategies, messaging, budgets, and creative materials.</li><li>Coordinate meetings, client documentation, and campaign reports.</li><li>Collaborate on media plans, proposals, and creative brainstorming sessions.</li><li>Assist with identifying opportunities for client growth and agency brand advancement.</li></ul>