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4 results for Help Desk Desktop Support Analyst in Hartford, CT

Help Desk Level II

Manchester, CT
onsite
Temporary / Contract
19.7885 - 22.913 USD / Hourly
Help Desk Technician – Level 2Location: Manchester, CT A Robert Half client is seeking a Help Desk Level 2 Technician to provide day-to-day technical support to end users. Responsibilities:<ul><li>Troubleshoot and resolve Level 2 desktop, hardware, and software issues</li><li>Support Windows environments, Microsoft 365, and Active Directory</li><li>Escalate complex issues as needed and document work in a ticketing system</li></ul>
2026-05-01T00:00:00Z

EDI Analyst

Webster, MA
remote
Temporary / Contract
59.375 - 68.75 USD / Hourly
We are looking for an EDI Analyst to support a Contract engagement based in Webster, Massachusetts. This role will focus on designing and refining electronic data interchange solutions, with an emphasis on connecting an existing EDI platform to Sage and improving client-specific transaction templates. The ideal candidate brings strong technical depth in EDI, experience working with specifications and modeling approaches, and hands-on JavaScript skills to help deliver reliable integrations in a fast-paced environment. Responsibilities: • Build and enhance EDI integrations between the current exchange platform and Sage to support accurate and efficient data flow. • Create, revise, and validate transaction maps and templates for customer-specific business requirements. • Review technical specifications and translate business needs into scalable EDI solutions. • Troubleshoot mapping, connectivity, and document processing issues to maintain dependable transaction performance. • Partner with internal stakeholders to identify gaps in existing templates and implement improvements. • Use JavaScript and related technical methods to customize workflows, transformations, and validation logic where needed. • Document configuration details, mapping rules, and support procedures to enable ongoing maintenance. • Provide post-implementation support, including availability for future template updates and intermittent enhancement work as needed.
2026-05-04T00:00:00Z

Business Systems Analyst

Bristol, CT
onsite
Temporary / Contract
42.75 - 49.5 USD / Hourly
We are looking for a Business Systems Analyst to join a long-term contract opportunity supporting finance-focused initiatives in Cleveland, OH. In this role, you will work closely with cross-functional stakeholders to clarify business needs, shape requirements, and help translate complex financial processes into practical system solutions. This position is ideal for someone who combines strong analytical thinking with a collaborative approach and can communicate effectively with both technical and business audiences. Responsibilities:• Work with partners across Finance, Accounting, Treasury, Actuarial, Audit, and related teams to understand operational needs and map business processes tied to finance initiatives.• Gather, document, and confirm both functional and non-functional requirements, ensuring alignment among stakeholders and resolving gaps or conflicting interpretations.• Define financial data needs for reporting, dashboards, analytics, and connected systems that support ongoing business insight and decision-making.• Evaluate business issues, identify downstream impacts, and present clear recommendations, options, and proposed actions to support informed decisions.• Translate business questions into structured solution requirements and contribute to the creation and refinement of features within an Agile delivery environment.• Coordinate with internal teams, external partners, and offshore resources to support collaboration, execution, and shared accountability across project work.• Maintain and prioritize work items using Jira or a similar backlog management tool to support transparent planning and delivery.• Support hybrid collaboration by working onsite in Bristol, Connecticut Tuesday through Thursday and remotely on Monday and Friday, with additional onsite presence as needed.
2026-05-05T00:00:00Z

Senior Systems Analyst

Hartford, CT
onsite
Permanent / Full Time
83500 - 125000 USD / Yearly
We are looking for a Senior Systems Analyst to support and optimize workforce management platforms for a healthcare environment in Hartford, Connecticut. This role will serve as a key partner to HR, Payroll, IT, and operations teams by improving system performance, supporting critical workforce processes, and helping maintain reliable, compliant solutions. The ideal candidate brings strong analytical ability, hands-on experience with UKG Pro and related workforce applications, and a practical approach to solving system and interface issues. Responsibilities: • Evaluate business and system needs to define effective solutions for application updates, enhancements, and replacement initiatives. • Provide functional support for workforce management tools, including timekeeping, absence management, scheduling, accruals, and related payroll processes. • Configure, maintain, and troubleshoot system components to promote data accuracy, operational stability, and timely issue resolution. • Create clear documentation for proposed changes, technical specifications, workflows, and implementation activities across multiple initiatives. • Partner with HR, Payroll, IT, and operational stakeholders to translate requirements into scalable system designs and support process improvements. • Investigate and resolve integration problems between vendor platforms and internal systems, working closely with technical teams and external partners as needed. • Develop and execute detailed test strategies for application changes and interfaces, validating results before and after deployment. • Contribute to workforce technology projects such as platform migrations, system upgrades, benchmarking efforts, and vendor or product evaluations. • Follow organizational information security standards and support compliance with healthcare, privacy, and regulatory requirements tied to sensitive data. • Represent the systems function in cross-functional meetings, presentations, or site-based support activities when needed.
2026-05-03T00:00:00Z