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5 results for Edi Analyst in Webster, MA

AI Business Analyst/Consultant

Lakeville, MA
onsite
Temporary to Hire
55.4135 - 64.163 USD / Hourly
We are looking for an AI Business Analyst/Consultant to join a contract opportunity in Massachusetts. This role partners with business leaders, technical teams, and design stakeholders to shape operational improvements, define system needs, and support AI-driven solutions that enhance how work gets done. The ideal candidate brings strong business analysis skills, product thinking, and the ability to turn loosely defined ideas into practical plans, clear requirements, and prioritized execution. Responsibilities:• Partner with operational teams, leadership, engineers, and UX professionals to gather needs and convert business objectives into clearly documented initiatives.• Analyze existing workflows, identify inefficiencies, and recommend system enhancements or AI-enabled approaches that improve business performance.• Lead discovery conversations by asking targeted questions, uncovering missing details, and translating broad concepts into actionable requirements for development teams.• Organize project priorities, maintain delivery plans, and help ensure work remains aligned with timelines, business goals, and stakeholder expectations.• Create structured documentation such as process maps, user stories, feature definitions, and task breakdowns to support solution delivery.• Collaborate with technical teams on both business systems projects and AI-focused initiatives designed to modernize operational processes.• Support reporting and data visualization efforts by working with business intelligence tools to present insights that inform decision-making.• Facilitate communication across cross-functional groups to keep initiatives moving forward and resolve ambiguity during the development lifecycle.
2026-06-03T00:00:00Z

Business Intelligence and Data Analyst

Boston, MA
remote
Permanent / Full Time
70000 - 90000 USD / Yearly
We are looking for a Business Intelligence and Data Analyst to join a collaborative analytics team supporting enterprise performance initiatives in Boston, Massachusetts. In this role, you will work closely with data engineering and business stakeholders to turn complex operational information into clear, actionable reporting. This position is ideal for an early-career analyst who enjoys building dashboards, improving reporting accuracy, and helping leaders make informed decisions through data. Responsibilities: • Create and refine Power BI dashboards and recurring reports that give teams clear visibility into performance trends and operational results. • Analyze large and varied datasets to uncover meaningful patterns, explain performance drivers, and support business decision-making. • Partner with data engineers and cross-functional teams to gather reporting needs, validate data sources, and improve the reliability of analytics outputs. • Maintain, update, and enhance existing business intelligence solutions to ensure reporting remains accurate, relevant, and easy to use. • Deliver both scheduled reporting and ad hoc analysis to help leadership monitor priorities and respond to emerging business questions. • Develop and track key performance indicators that measure outcomes across departments and highlight opportunities for improvement. • Present findings in a concise, business-friendly way so that both technical and non-technical stakeholders can act on the insights provided. • Support broader analytics adoption by helping users understand reporting tools, metrics, and dashboard functionality. • Contribute to technical assessments and problem-solving efforts related to reporting processes, data quality, and dashboard performance.
2026-06-03T00:00:00Z

Help Desk/Desktop Support Analyst

Cambridge, MA
onsite
Temporary / Contract
27.7115 - 32.087 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to deliver hands-on technical assistance for end users in Cambridge, Massachusetts within the health pharm/biotech sector. This Long-term Contract position is ideal for someone who enjoys face-to-face support, thrives in an onsite environment, and can provide dependable service across desktop, account, and collaboration technologies. You will join a collaborative support team and help maintain a productive user experience for employees across multiple local offices and remote staff. Responsibilities: • Provide onsite desktop and walk-up kiosk support for employees, resolving technical issues in a timely and thorough manner. • Diagnose and fix hardware, software, and operating system problems across Windows 10 and Windows 11 environments. • Manage user account support through Active Directory, including password resets, account unlocks, and related access assistance. • Assist end users with Microsoft 365 applications and support collaboration tools such as Zoom and Microsoft Teams. • Handle service requests and incidents through ServiceNow, addressing a range of Level 1 to Level 2.5 support needs. • Deliver hands-on troubleshooting for devices and user workstations to restore functionality and minimize downtime. • Support technology initiatives such as Windows 11 rollout activities, Intune deployment, and patch management efforts using endpoint tools. • Provide technical assistance to users across multiple Cambridge, Massachusetts locations as well as remote team members. • Collaborate with a larger desktop support group to ensure consistent service delivery for a high-volume user population.
2026-06-03T00:00:00Z

Help Desk/Desktop Support Analyst

Boston, MA
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to deliver hands-on technical assistance in Boston, Massachusetts within a primarily Windows-based environment. This Long-term Contract opportunity is expected to begin in early June and continue through the end of summer, with the potential to extend into the fall or winter. The role is well suited to a Level II support analyst who combines strong troubleshooting expertise with a customer-focused approach and can work effectively in an onsite office setting. Responsibilities: • Provide in-person deskside support three days per week, resolving day-to-day hardware, software, and user access issues for office staff. • Take ownership of higher-level support requests, investigate complex problems, and drive tickets through to completion with clear follow-up. • Troubleshoot business applications and restore functionality by diagnosing user-reported issues and applying appropriate fixes. • Install, remove, and reconfigure approved software on end-user devices while maintaining compliance with internal IT standards. • Support employee onboarding and offboarding activities, including account setup, device preparation, and access changes. • Maintain and troubleshoot conference room technology and audiovisual equipment to ensure meetings run smoothly. • Administer and support core Microsoft technologies such as Office 365, Windows 10/11, Active Directory, Intune, Defender, and Duo. • Document work performed in the ticketing system and contribute to additional onsite support tasks as business needs evolve.
2026-05-28T00:00:00Z

Business Analyst

Boston, MA
remote
Temporary / Contract
47.5 - 55 USD / Hourly
We are looking for an experienced Business Analyst to support a mortgage industry team in Boston, Massachusetts through a Long-term Contract engagement. This role will focus on translating business needs into clear requirements for a web-based application used to capture and report vendor and expense information tied to rental property management activities. The position partners closely with technology and business stakeholders in an Agile delivery environment while also contributing to smaller enhancements, defect review, and ongoing backlog priorities. Responsibilities: • Elicit, analyze, and document business requirements for a new web application supporting rental property management reporting and compliance needs. • Partner with business users, developers, QA, and solution architecture resources to turn operational needs into detailed functional specifications and user stories. • Facilitate requirement reviews, backlog refinement sessions, sprint planning activities, and recurring Scrum ceremonies across cross-functional teams. • Examine current workflows, identify gaps in system capabilities, and recommend improvements that better align the application with business objectives. • Support the creation and maintenance of project documentation, including process flows, requirement artifacts, user-focused materials, and traceability records. • Contribute to quality efforts by assisting with test planning, validating outcomes, and supporting user acceptance activities for new features and enhancements. • Use tools such as Azure DevOps to manage requirements, track work items, and maintain visibility into sprint and backlog progress. • Work on supplemental assignments such as production issues, minor enhancements, and emerging project needs as priorities evolve.
2026-05-28T00:00:00Z