<p>Our client in Bloomfield is seeking a customer-focused Call Center/Customer Service Specialist to join their team on a contract basis. This role is ideal for professionals who excel in fast-paced environments and are passionate about delivering outstanding support.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond promptly to incoming calls and emails, assisting customers with inquiries, order information, and service requests</li><li>Accurately enter and update customer data in company systems</li><li>Resolve issues efficiently and professionally, ensuring high levels of satisfaction</li><li>Work collaboratively with team members and cross-functional departments</li><li>Perform administrative tasks related to customer support as needed</li></ul><p><br></p>
<p>We are looking for a dedicated Customer Service Representative to join our client's team in Springfield, Massachusetts. In this Contract to permanent position, you will play a key part in ensuring seamless communication with clients and brokers while managing essential administrative tasks. This position offers an opportunity to contribute to the organization’s success by delivering exceptional service and maintaining accurate records.</p><p><br></p><p>Responsibilities:</p><p>• Handle incoming calls from clients and brokers to address inquiries and provide assistance.</p><p>• Sort, date stamp, and distribute incoming mail to ensure timely processing.</p><p>• Process checks and check requests accurately and efficiently.</p><p>• Enter client information into the system and issue policies, ensuring prompt delivery to clients and brokers.</p><p>• Generate and send finance agreements, insurance certificates, and other relevant documents.</p><p>• Create and organize new client files while maintaining and updating existing records.</p><p>• Prepare and issue prospect and renewal letters in accordance with client needs.</p><p>• Update and manage the database, ensuring information is accurate and up-to-date.</p><p>• Complete underwriting evaluation forms and assist with report preparation.</p><p>• Perform general administrative tasks such as photocopying, typing, and supporting special projects as needed.</p>
<p><strong>Finance Specialist (Accounts Receivable and Billing)</strong></p><p>Kelsey Ryan at Robert Half is representing a distinguished organization in the Stockbridge, MA area, currently seeking a skilled <strong>Finance Specialist</strong> with a background in Accounts Receivable and Billing. If you’re customer-focused, tech-savvy, and ready to join a close-knit team in a beautiful office, this could be the move for you.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage accounts receivable and billing processes</li><li>Collaborate directly with clients regarding monthly billing and collections</li><li>Guide billing and reimbursement processes</li><li>Adapt and drive change as the organization transitions to a new accounting software</li><li>Uphold the organization’s exceptionally high standards for customer service</li></ul><p><strong> </strong></p><p><strong>Requirements:</strong></p><ul><li>Minimum 5 years of transferable experience in accounts receivable and customer service</li><li>Outstanding communication and client service skills</li><li>Comfortable with technology and new processes (system migration experience is a plus)</li></ul><p><strong> </strong></p><p><strong>Why You’ll Love This Opportunity:</strong></p><ul><li>Work in a welcoming, tight-knit team with strong leadership</li><li>Enjoy the largest and nicest personal office space</li><li>Daily free lunch for employees</li><li>Onsite nursery/daycare at subsidized rates</li><li>Generous 401k contribution: 5% guaranteed, regardless of personal contribution</li><li>Comprehensive benefits start on day one!</li><li>Stability – the previous Finance Specialist retired after over 15 years in the role</li></ul><p> </p><p>The organization is respected for its commitment to high standards and a positive work environment, providing meaningful support to both employees and families.</p><p><strong> Apply today or send your resume directly to Kelsey.Ryan@roberthalf (.com) for consideration.</strong></p>
<p>Our client in Watertown is seeking a dedicated Purchase & Sales Specialist to join their team on a contract-to-permanent basis. This role is ideal for professionals with strong order entry experience and outstanding customer service skills.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Handle end-to-end order entry with accuracy and attention to detail</li><li>Serve as the primary point of contact for clients and vendors, delivering exceptional customer service</li><li>Collaborate with sales and purchasing teams to ensure timely and efficient processing of orders</li><li>Resolve client inquiries related to products, order status, and shipments</li><li>Support administrative tasks as required</li><li>Assist with billing processes (helpful, but not required)</li></ul><p><br></p>
We are looking for an experienced Accounts Receivable Specialist to join our team on a long-term contract basis in Orange, Connecticut. In this role, you will focus on managing B2B collections, ensuring timely payments, and maintaining positive relationships with corporate clients. This position requires excellent communication and negotiation skills, as well as a customer-focused approach to resolving payment issues efficiently.<br><br>Responsibilities:<br>• Conduct outreach to business clients regarding overdue invoices, maintaining professionalism and tact in all communications.<br>• Negotiate payment arrangements with clients to resolve outstanding balances and ensure timely collections.<br>• Build and sustain positive client relationships by delivering exceptional customer service and representing company values.<br>• Document collections activities meticulously, updating client account information in company systems.<br>• Collaborate with internal teams to address disputes and support the overall accounts receivable process.<br>• Follow established protocols and respond to management feedback to achieve departmental objectives.<br>• Monitor cash applications and billing functions to ensure accurate financial tracking.<br>• Review and analyze cash activity to support financial operations and reporting.<br>• Provide insights and recommendations to improve collections processes and efficiency.
<p>We are looking for a motivated Dispatching/Billing Specialist to join our client's team! In this role, you will oversee logistics operations, coordinate dispatching activities, and support sales functions in a dynamic environment. This position is Contract-to-permanent, offering an excellent opportunity for candidates seeking career growth in a growing organization.</p><p><br></p><p>The role does require you to work 7 am - 7 pm Thurs-Saturday.</p><p><br></p><p>Responsibilities:</p><p>• Organize and oversee vehicle activities, including scheduling and monitoring operations.</p><p>• Coordinate with vendors and third-party providers to ensure timely delivery of goods.</p><p>• Maintain accurate records of arrivals, departures, and deliveries.</p><p>• Prepare detailed reports regarding operational performance, maintenance needs, and safety compliance.</p><p>• Assist with administrative tasks such as billing and timecard management.</p>
<p>Our client in Springfield, MA is seeking an experienced Collections Specialist for a contract role. In this position, you will be responsible for managing overdue accounts, resolving outstanding balances, and providing excellent communication with internal and external stakeholders.</p><p><strong>Responsibilities:</strong></p><ul><li>Contact clients via phone and email regarding past-due accounts</li><li>Research and resolve billing discrepancies or disputes</li><li>Record collection activities and maintain accurate documentation</li><li>Collaborate with internal teams to resolve account issues</li><li>Adhere to company collections policies and relevant regulations</li><li>Provide timely updates and status reports on accounts</li></ul><p><br></p>
<p><br></p><p>We are seeking an experienced Public Tax Accountant/Preparer to join our client's team for the upcoming busy season. In this contract role, you’ll manage and review tax engagements for a variety of clients, with a focus on delivering timely, accurate, and compliant results in a fast-paced environment.</p><p><br></p><p>The role is fully on site, with no opportunity for remote.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Prepare, review, and file complex tax returns for individuals, corporations, and partnerships</li><li>Provide expert tax planning and consulting for clients across diverse industries</li><li>Research and resolve complex tax issues, preparing technical documentation as needed</li><li>Monitor changes to tax regulations and communicate updates to clients and colleagues</li><li>Build and maintain strong client relationships, providing excellent service during the peak season</li><li>Collaborate with audit and assurance teams as necessary</li></ul><p><br></p>
We are looking for an experienced Commercial Loan Servicing Operations Specialist to join our team in New Haven, Connecticut. This role is ideal for someone with a strong background in banking operations and commercial loan servicing, who is ready to contribute to the efficiency and accuracy of our lending processes. As a long-term contract position, this opportunity offers the chance to play a vital role in supporting our commercial lending portfolio while collaborating with various departments.<br><br>Responsibilities:<br>• Manage the full range of back-office operations for commercial loan accounts, including processing payments, adjustments, advances, and payoffs.<br>• Handle loan boarding and booking into the bank’s system, ensuring data is accurate and processed in a timely manner.<br>• Monitor and execute transactions such as loan payments, escrow, and fees while adhering to regulatory and internal compliance standards.<br>• Process and review modifications, extensions, renewals, and covenant monitoring for commercial loans.<br>• Reconcile general ledger accounts related to commercial lending, troubleshoot discrepancies, and support accurate financial reporting.<br>• Address inquiries from internal teams and clients regarding commercial loan accounts, offering prompt and reliable assistance.<br>• Collaborate with credit, risk, and audit teams to address discrepancies, support audits, and refine operational processes.<br>• Prepare and evaluate reports on loan portfolios, payment histories, and exceptions to ensure data integrity.<br>• Identify opportunities for process improvements and contribute to system upgrades that enhance servicing functionality.
Are you reliable, detail-oriented, and ready to join a dedicated team for our busy season? Our company is seeking a contract Front Desk Clerk to provide critical support to our office. You will be working alongside a experienced administrative assistant, ensuring top-tier training and an efficient onboarding process. Key Responsibilities: Answer and direct incoming calls with professionalism and courtesy Open, sort, and distribute incoming and outgoing mail Scan various documents and help process tax returns Assist with the preparation of 1099 forms Perform general administrative tasks as assigned (filing, copying, etc.) Enter time data into practice management software (training provided) Provide outstanding support to staff and clientele during our high-volume season Requirements: Strong, dependable attendance is essential Available to work five days per week, permanent schedule Proficiency in Microsoft Office Suite (required) Comfortable using Zoom; occasional use of Microsoft Teams Willingness to learn new software such as CCH Access and practice management tools (training provided) Prior experience in an administrative, clerical, or front desk role preferred This is an excellent opportunity to make an impact during a critical time. If you are committed to reliability, teamwork, and providing exceptional administrative support, we want to hear from you. Apply today to join our collaborative team and help us deliver exceptional service during our busiest time of the year!
We are looking for a skilled Front Desk Coordinator to join our team in New Haven, Connecticut. In this contract role, you will play a key part in managing front desk operations and ensuring smooth communication within the organization. Your attention to detail and excellent organizational skills will contribute to the efficient handling of administrative tasks and client interactions.<br><br>Responsibilities:<br>• Handle incoming and outgoing mail, including using an on-site postage machine to prepare items for delivery.<br>• Manage mail pickups and ensure timely distribution within the office.<br>• Operate and manage a multi-line phone system, directing calls appropriately and addressing inquiries.<br>• Greet visitors and clients professionally, ensuring a welcoming and organized front desk environment.<br>• Maintain accurate records of daily mail activities and phone interactions.<br>• Provide administrative support to the team, including scheduling and coordination tasks.<br>• Monitor office supplies and coordinate with vendors for replenishment.<br>• Assist in maintaining a clean and organized reception area.<br>• Respond to inbound calls promptly and provide information or resolution as needed.<br>• Collaborate with other departments to ensure seamless communication and workflow.
<p>We are looking for a warm and detail-oriented Receptionist to join our client's team on a contract basis in Farmington, Connecticut. This position is ideal for someone who thrives in an organized environment and enjoys interacting with people. As the first point of contact, you will play a vital role in creating a welcoming atmosphere and ensuring smooth day-to-day operations.</p><p><br></p><p>Responsibilities:</p><p>• Greet and assist visitors in a friendly and detail-oriented manner.</p><p>• Handle incoming calls using a multi-line phone system and direct them appropriately.</p><p>• Manage intake paperwork and ensure accurate documentation.</p><p>• Maintain and update spreadsheets with detailed information.</p><p>• Utilize Microsoft 365, including Word and Excel, to complete administrative tasks.</p><p>• Collaborate with other team members to ensure seamless workflow.</p><p>• Uphold a clean and organized front desk area.</p><p>• Provide support to other administrative staff as needed.</p>
