<p><strong>Job Title:</strong> Senior Customer Service Specialist</p><p><strong>Location:</strong> Meriden, CT (Onsite – local candidates only)</p><p><strong>Employment Type:</strong> Full-Time, Permanent</p><p><strong>Salary:</strong> Up to $70,000 annually</p><p><br></p><p>Our client has partnered exclusively with Robert Half in search of a Senior Customer Service Specialist with manufacturing industry experience to join a growing team local to Meriden, CT. This is a full-time, onsite role supporting customer accounts from order placement through fulfillment. The ideal candidate brings strong tenure, attention to detail, and confidence working with pricing, orders, and customer communication in a fast-paced manufacturing environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as a primary point of contact for assigned customer accounts</li><li>Process and track customer orders from entry through delivery</li><li>Manage pricing, quotes, and order adjustments accurately and efficiently</li><li>Coordinate with internal teams (production, planning, logistics, sales) to ensure timely fulfillment</li><li>Monitor order status and proactively communicate updates, delays, or changes to customers</li><li>Maintain accurate records within ERP/order management systems</li><li>Support account management tasks and build long-term customer relationships</li><li>Resolve customer issues professionally and efficiently</li></ul><p><strong>Qualifications:</strong></p><ul><li><strong>5+ years of steady experience</strong> in a customer service or order management role</li><li>Prior experience in a <strong>manufacturing environment required</strong></li><li>Proven experience with pricing and order processing</li><li>Strong customer communication and relationship management skills</li><li>High attention to detail and ability to manage multiple priorities</li><li>Comfortable working onsite in a fast-paced, team-oriented setting</li><li>Proficiency with ERP systems and Microsoft Office (Excel preferred)</li></ul><p><br></p><p>Interested and qualified candidates should apply by emailing their resume to:</p><p><strong>daniele.zavarella@roberthalf com</strong></p>
<p>Our client in Bloomfield is seeking a customer-focused Call Center/Customer Service Specialist to join their team on a contract basis. This role is ideal for professionals who excel in fast-paced environments and are passionate about delivering outstanding support.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond promptly to incoming calls and emails, assisting customers with inquiries, order information, and service requests</li><li>Accurately enter and update customer data in company systems</li><li>Resolve issues efficiently and professionally, ensuring high levels of satisfaction</li><li>Work collaboratively with team members and cross-functional departments</li><li>Perform administrative tasks related to customer support as needed</li></ul><p><br></p>
<p>We are looking for a dedicated Customer Service Representative to join our client's team on a contract basis in Bristol, Connecticut. In this role, you will collaborate closely with regional sales managers and various departments to ensure customer satisfaction throughout the project lifecycle. Your ability to maintain attention to detail and build rapport will be essential in delivering exceptional service and exceeding expectations.</p><p><br></p><p>Responsibilities:</p><p>• Review contracts, quotes, purchase orders, and project documents to understand customer requirements and ensure accuracy.</p><p>• Maintain clear and detail-oriented communication with customers, fostering positive relationships.</p><p>• Coordinate with the technical team to address and fulfill specific technical needs.</p><p>• Schedule and facilitate project meetings to kick off complex assignments.</p><p>• Update and create quotes as needed to support the regional sales team.</p><p>• Collaborate with marketing, finance, and other departments to align efforts and meet project goals.</p><p>• Accurately enter order details into Salesforce and internal systems while maintaining comprehensive project documentation.</p><p>• Monitor backlogs and ensure customer ship dates remain accurate and up-to-date.</p><p>• Record and address customer complaints or claims, working with management to improve overall service quality.</p><p>• Identify packaging and shipping requirements, including special handling conditions.</p>
<p><strong>Finance Specialist (Accounts Receivable and Billing)</strong></p><p>Kelsey Ryan at Robert Half is representing a distinguished organization in the Stockbridge, MA area, currently seeking a skilled <strong>Finance Specialist</strong> with a background in Accounts Receivable and Billing. If you’re customer-focused, tech-savvy, and ready to join a close-knit team in a beautiful office, this could be the move for you.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage accounts receivable and billing processes</li><li>Collaborate directly with clients regarding monthly billing and collections</li><li>Guide billing and reimbursement processes</li><li>Adapt and drive change as the organization transitions to a new accounting software</li><li>Uphold the organization’s exceptionally high standards for customer service</li></ul><p><strong> </strong></p><p><strong>Requirements:</strong></p><ul><li>Minimum 5 years of transferable experience in accounts receivable and customer service</li><li>Outstanding communication and client service skills</li><li>Comfortable with technology and new processes (system migration experience is a plus)</li></ul><p><strong> </strong></p><p><strong>Why You’ll Love This Opportunity:</strong></p><ul><li>Work in a welcoming, tight-knit team with strong leadership</li><li>Enjoy the largest and nicest personal office space</li><li>Daily free lunch for employees</li><li>Onsite nursery/daycare at subsidized rates</li><li>Generous 401k contribution: 5% guaranteed, regardless of personal contribution</li><li>Comprehensive benefits start on day one!</li><li>Stability – the previous Finance Specialist retired after over 15 years in the role</li></ul><p> </p><p>The organization is respected for its commitment to high standards and a positive work environment, providing meaningful support to both employees and families.</p><p><strong> Apply today or send your resume directly to Kelsey.Ryan@roberthalf (.com) for consideration.</strong></p>
<p>We are looking for a motivated Dispatching/Billing Specialist to join our client's team! In this role, you will oversee logistics operations, coordinate dispatching activities, and support sales functions in a dynamic environment. This position is Contract-to-permanent, offering an excellent opportunity for candidates seeking career growth in a growing organization.</p><p><br></p><p>The role does require you to work 7 am - 7 pm Thurs-Saturday.</p><p><br></p><p>Responsibilities:</p><p>• Organize and oversee vehicle activities, including scheduling and monitoring operations.</p><p>• Coordinate with vendors and third-party providers to ensure timely delivery of goods.</p><p>• Maintain accurate records of arrivals, departures, and deliveries.</p><p>• Prepare detailed reports regarding operational performance, maintenance needs, and safety compliance.</p><p>• Assist with administrative tasks such as billing and timecard management.</p>
<p><strong>Patient Registration Specialist – Contract (Milford, CT)</strong></p><p>Are you an organized, detail-oriented professional with a passion for helping others? Our team is seeking a Patient Registration Specialist to join a leading healthcare organization on a contract basis in Milford, CT.</p><p><strong>Responsibilities:</strong></p><ul><li>Greet patients and visitors, ensuring a welcoming and efficient registration experience.</li><li>Collect, verify, and update patient demographic, insurance, and billing information.</li><li>Accurately enter patient data into registration systems and maintain confidentiality.</li><li>Answer patient questions related to appointments and billing processes.</li><li>Collaborate with clinical and administrative teams to facilitate smooth patient flow.</li><li>Ensure compliance with healthcare regulations and organization policies.</li><li>Resolve basic registration issues or direct complex inquiries to appropriate staff.</li></ul><p><br></p>
<p>Our client in Manchester, CT is seeking a skilled Accounts Payable Specialist for a contract opportunity. This role is ideal for finance professionals who excel in detail-oriented environments and enjoy contributing to the smooth operation of accounting workflows.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Process and verify invoices, expense reports, and payment requests in accordance with company policies</li><li>Match purchase orders to invoices and ensure accurate coding</li><li>Prepare and execute electronic payments and check runs</li><li>Reconcile accounts payable transactions and resolve discrepancies</li><li>Communicate effectively with vendors and internal departments regarding payment status</li><li>Support monthly close processes related to accounts payable</li><li>Maintain accurate and organized records for audit compliance</li></ul><p><br></p>
<p><strong><u>Accounts Payable Specialist</u></strong></p><p><em>Full-Time / Direct-Hire</em></p><p>Robert Half contact: <u>Drew.Schroll@RobertHalf com. </u></p><p><br></p><p>*Fully onsite role, 5 days per week in office*</p><p><br></p><p>Robert Half has partnered with a residential and commercial real estate and development organization in their search of an Accounts Payable Specialist. The Accounts Payable Specialist will join the accounting department and process a high volume of invoices and handle year-end 1099's. </p><p><br></p><p><em><u>Major responsibilities:</u></em></p><p>- Fulfill full-cycle A/P</p><p>- Manage validating, recording, and mailing checks and expedite special handling</p><p>- Assist internal business partners with any customer services needs</p><p>- Support the AP/Finance Department by completing administrative tasks</p><p>- Accurately execute daily processes and controls in a timely manner while ensuring company policies are followed</p><p>- Perform special projects as assigned</p><p>- Handle daily department mail by opening, sorting, and distributing it</p><p>- Ensure invoices, checks, and other documents are properly sorted, logged, scanned, and filed</p><p>- Provide internal and external audit assistance as required</p><p><br></p><p><strong>For immediate consideration,</strong> please email a MS Word version of your resume to Drew at <em><u>Drew.Schroll@RobertHalf com</u></em><u>.</u> All inquiries will remain confidential.</p><p> </p>
Medical Receptionist – EPIC EMR Specialist Are you a detail-oriented detail oriented with a passion for patient-centric service? Join our team as a Medical Receptionist, where you’ll be the face of our healthcare organization and play a vital role in supporting high-quality care. Key Responsibilities: Greet and assist patients in-person and over the phone with professionalism and empathy Schedule appointments, verify insurance, and handle patient registration while ensuring HIPAA compliance Enter and manage patient information into EPIC Electronic Medical Records (EMR) system Accurately complete data entry tasks and maintain organized records Support clinical and administrative staff with ongoing workflow needs Prioritize patient experience with a friendly, solutions-driven approach Qualifications: Prior experience in healthcare setting required; front desk or customer service in medical office preferred Hands-on experience with EPIC EMR strongly desired Skilled in data entry with high attention to detail and accuracy Patient-centric mindset, capable of handling sensitive information discreetly Excellent communication and organizational skills Why Join Us? You’ll become part of a team committed to excellence, empathy, and innovation in healthcare delivery. We offer competitive benefits, growth opportunities, and a positive work environment. Ready to make a difference in patients’ lives? Apply now or contact us today to learn more about this rewarding opportunity!
Are you a compassionate and detail-oriented detail oriented seeking a meaningful role in a reputable law firm specializing in elder law and estate planning? We invite you to join our team as a Front Desk Coordinator, where empathy, confidentiality, and precision are valued every day. Position Overview: This role combines receptionist duties with administrative support, requiring exceptional customer service, the ability to manage a multi-line phone system, and strong organizational skills. The ideal candidate will excel at handling sensitive information, setting up and maintaining electronic files, and supporting the seamless workflow of the office. Key Responsibilities: Greet and assist clients and visitors with warmth, professionalism, and empathy. Manage multi-line phone system; promptly direct calls and relay messages as needed. Set up and maintain electronic and physical files, ensuring accuracy and confidentiality. Perform data entry and workflow management to support legal operations—minimal correspondence production required. Maintain a clean front desk/reception area and monitor incoming/outgoing mail. Collaborate effectively with attorneys and staff; respond to routine inquiries. Uphold the highest standards of client confidentiality at all times. Qualifications: Previous experience in a receptionist, administrative, or front desk role (legal or healthcare preferred, but not required). Proficiency in Microsoft Office (Word & Excel) and comfort learning new software tools. Strong attention to detail and organizational skills. Exceptional interpersonal skills—compassionate, patient, and empathetic. Ability to work independently and as part of a collaborative team.
We are looking for a detail-oriented and organized Receptionist to join our team on a contract basis in Danbury, Connecticut. In this role, you will be the first point of contact for visitors and callers, ensuring a welcoming and efficient environment. Your responsibilities will be essential to maintaining smooth daily operations.<br><br>Responsibilities:<br>• Greet visitors warmly and provide assistance or direct them to the appropriate personnel.<br>• Answer incoming calls promptly and courteously, addressing inquiries or transferring calls as necessary.<br>• Maintain a clean and organized reception area to ensure a positive impression.<br>• Handle incoming and outgoing mail and deliveries with accuracy and timeliness.<br>• Support administrative tasks, including scheduling appointments and maintaining records.<br>• Coordinate with internal departments to ensure seamless communication and operations.<br>• Monitor and manage office supplies, replenishing stock as needed.<br>• Ensure adherence to company policies and procedures in all interactions.<br>• Address any immediate concerns or issues raised by visitors or callers.
We are looking for a detail-oriented Fulfillment Specialist (Tier II) to join our team in Rocky Hill, Connecticut. As part of the Payroll Services industry, you will play a crucial role in assembling payroll packages and ensuring their secure and accurate delivery. This is a Contract position that requires precision, efficiency, and adherence to quality standards.<br><br>Responsibilities:<br>• Assemble payroll packages based on client specifications and prepare them for delivery within established timelines.<br>• Conduct thorough confirmations and utilize checklists to maintain accurate tracking and secure flow of packages.<br>• Follow all security protocols and audit procedures to safeguard sensitive client information.<br>• Document and escalate any issues related to missing or incorrect outputs to ensure timely resolution.<br>• Perform routine cleaning and maintenance of distribution equipment to optimize functionality.<br>• Organize packaging supplies to ensure readiness and uninterrupted production.<br>• Communicate effectively with team members and escalate concerns to appropriate personnel when necessary.<br>• Maintain a high level of accuracy and consistency while multitasking in a fast-paced environment.<br>• Adhere to production and quality expectations to meet organizational standards.
We are looking for an experienced Commercial Loan Servicing Operations Specialist to join our team in New Haven, Connecticut. This role is ideal for someone with a strong background in banking operations and commercial loan servicing, who is ready to contribute to the efficiency and accuracy of our lending processes. As a long-term contract position, this opportunity offers the chance to play a vital role in supporting our commercial lending portfolio while collaborating with various departments.<br><br>Responsibilities:<br>• Manage the full range of back-office operations for commercial loan accounts, including processing payments, adjustments, advances, and payoffs.<br>• Handle loan boarding and booking into the bank’s system, ensuring data is accurate and processed in a timely manner.<br>• Monitor and execute transactions such as loan payments, escrow, and fees while adhering to regulatory and internal compliance standards.<br>• Process and review modifications, extensions, renewals, and covenant monitoring for commercial loans.<br>• Reconcile general ledger accounts related to commercial lending, troubleshoot discrepancies, and support accurate financial reporting.<br>• Address inquiries from internal teams and clients regarding commercial loan accounts, offering prompt and reliable assistance.<br>• Collaborate with credit, risk, and audit teams to address discrepancies, support audits, and refine operational processes.<br>• Prepare and evaluate reports on loan portfolios, payment histories, and exceptions to ensure data integrity.<br>• Identify opportunities for process improvements and contribute to system upgrades that enhance servicing functionality.
<p>We are looking for a skilled HR Recruiter to join our client's team in West Hartford, Connecticut. As part of the Financial Services industry, you will play a key role in identifying and hiring top talent to meet organizational needs. This is a long-term contract position, offering an excellent opportunity to showcase and expand your recruitment expertise.</p><p><br></p><p>Responsibilities:</p><p>• Source candidates with relevant experience through various platforms and strategies to meet hiring goals.</p><p>• Conduct comprehensive interviews to evaluate candidate suitability and alignment with job requirements.</p><p>• Manage the full-cycle recruitment process, from initial intake interviews to offer acceptance.</p><p>• Utilize applicant tracking systems (ATS) and CRM tools to maintain organized records and streamline recruitment workflows.</p><p>• Collaborate with hiring managers to understand position requirements and develop effective recruitment plans.</p><p>• Handle high-volume recruiting efforts to fill financial representative roles efficiently.</p><p>• Facilitate college and corporate recruiting initiatives to build a pipeline of potential candidates.</p><p>• Ensure clear and attentive communication throughout the recruitment process.</p><p>• Provide regular updates on recruitment progress and metrics to stakeholders.</p><p>• Stay updated on industry trends and best practices to enhance recruitment strategies.</p>
