<p><strong>Customer Account Specialist </strong></p><p>Are you detail-oriented, adaptable, and eager to contribute to a dynamic, global team? Join a leading global wholesaler of commodities in central CT with exciting growth opportunities in a Customer Account Specialist role. </p><p><br></p><p>Position Overview:</p><p>This role is pivotal to ensuring the accurate and timely fulfillment of customer orders by coordinating logistics, maintaining documentation, and nurturing strong customer relationships. You’ll collaborate with sales teams, logistics, and customers to deliver exceptional service and efficient order processing.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Coordinate with sales and product teams for order accuracy</li><li>Proactively communicate with salespeople and customers regarding order status and delivery concerns.</li><li>Partner with warehouses, carriers, and logistics teams to ensure on-time product delivery.</li><li>Maintain thorough electronic documentation for orders and shipments in ERP software</li><li>Build strong customer relationships</li></ul><p><br></p><p><strong>Qualifications:</strong></p><ul><li><strong>Education/Experience:</strong> 2+ years of relevant experience.</li><li><strong>Skills:</strong> Proficient with MS Suite; solution-driven mindset.</li><li><strong>Personality Traits:</strong> Quick learner, adaptable, detail-oriented, organized, eager, and enthusiastic.</li></ul><p><strong> </strong></p><p><strong>Why Join Us?</strong></p><ul><li>Work in a collaborative team environment with opportunities for growth.</li><li>Be a part of a global leader with an awesome culture and top notch benefits</li></ul><p><br></p><p><strong>To be considered, Apply today or email your resume to Kelsey.Ryan@roberthalf(.com)</strong></p>
We are looking for a Medical Customer Service Rep to support patients through a high-volume customer service environment in Shelton, Connecticut. This Long-term Contract position is ideal for someone who communicates with empathy, handles billing-related questions with confidence, and brings a solid understanding of medical terminology to daily interactions. The role focuses on delivering accurate information, documenting conversations carefully, and helping callers navigate healthcare-related concerns with professionalism.<br><br>Responsibilities:<br>• Respond to inbound patient calls and provide courteous, timely assistance for a wide range of service inquiries.<br>• Explain billing matters, account details, and general healthcare-related questions in a clear and supportive manner.<br>• Record call details accurately in Epic and other relevant systems while maintaining complete and organized documentation.<br>• Use medical terminology appropriately to understand caller concerns and route issues to the correct team when needed.<br>• Resolve routine service issues efficiently and escalate more complex cases according to established procedures.<br>• Support positive patient experiences by listening carefully, confirming needs, and providing thorough follow-up information.<br>• Maintain performance and quality expectations in a call center setting with consistent attention to accuracy and service standards.
<p><strong>Customer Service/ Office Assistant Opportunity</strong></p><p> </p><p>We are partnering with a well-established distributor that has been in business for over 50 years and has seen revenues double over the past year, with continued growth projected in the coming years. This company offers strong tenure, stability, and an excellent opportunity to join a growing customer service team. </p><p> </p><p><strong>Key Responsibilities:</strong></p><ul><li>Create orders from incoming requests</li><li>Answer calls and assist customers with order management</li><li>Provide estimates as needed</li><li>Process orders </li><li>Prepare shipping, delivery, and billing paperwork</li><li>Process purchase orders for vendors </li><li>Ad hoc projects within the department- looking for a jack of all trades!</li></ul><p> </p><p><strong>Why Apply:</strong></p><ul><li>Strong company stability and growth</li><li>Good benefits, tenured culture</li><li>Ideal for early birds — hours are typically 7:00 AM to 3:00/4:00 PM range.</li></ul><p> </p><p>If interested, please apply today or send your resume to <strong>Kelsey.Ryan@roberthalf(.com)</strong></p>
<p>We are looking for a detail-oriented Customer Service/Order Entry specialist to join a growing manufacturing organization. This permanent position supports customers and internal teams by managing part quotations, entering orders, and helping maintain reliable after-market product availability. The role is well suited for someone who enjoys balancing customer communication, purchasing coordination, and administrative accuracy in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><ul><li>Utilize SAP software to prepare accurate and detailed quotes for after-market parts.</li><li>Collaborate with suppliers to determine lead times and ensure timely delivery of parts.</li><li>Work closely with procurement teams in US and Europe to optimize inventory and meet customer demands.</li><li>Process customer orders efficiently and accurately.</li><li>Field customer inquiries.</li></ul><p>They offer fantastic benefits, work life balance, and a team atmosphere in a beautiful renovated office! To be consider apply today or email your resume to Kelsey.Ryan@roberthalf(.com)</p>