Results for Customer Service Manager Jobs in Hartford, CT

Add your latest resume to match with open positions.

Customer Accounts Specialist

Oxford, MA
onsite
Permanent / Full Time
50000 - 55000 USD / Yearly
We are looking for a Customer Accounts Specialist to support business customers by managing orders with accuracy, urgency, and a high level of service in Oxford area. This position plays a key role in keeping account activity organized from order receipt through final delivery while maintaining clear communication with customers and internal teams. The ideal candidate brings strong spreadsheet skills, sound judgment, and the ability to balance multiple priorities in a fast-moving environment. Responsibilities:• Oversee assigned customer accounts throughout the full order lifecycle, from order entry and confirmation to shipment coordination and completion.• Enter, update, and maintain order information across ERP tools, customer-facing portals, and related account management systems.• Track inventory levels, open orders, and delivery schedules to spot potential issues early and help prevent service disruptions.• Resolve account concerns such as shipment exceptions, product returns, credit requests, claims, and order discrepancies in a timely manner.• Work closely with carriers and internal partners to arrange shipments, replacements, return activity, and required transportation documents.• Keep customers informed about product availability, expected turnaround times, and any changes that may affect delivery commitments.• Maintain accurate account records, including shipping preferences, routing details, and customer-specific instructions.• Build and analyze Excel reports, including pivot table summaries, to monitor orders, inventory activity, backorders, and shipment performance.• Partner with Sales, Operations, Production, Logistics, Accounting, and IT to support efficient and accurate fulfillment.• Recommend practical process improvements while maintaining strong attention to detail and accountability across assigned accounts.
2026-10-14T00:00:00Z

Supply Chain Manager

Newington, CT
onsite
Permanent / Full Time
125000 - 150000 USD / Yearly
Supply Chain Manager (manufacturing industry)Direct-Hire / Permanent positionRobert Half contact: Drew.Schroll@RobertHalf com. Fully onsite role - 5 days per week in office Robert Half has partnered with a longstanding and valued client in their search of a new Supply Chain Manager to oversee a team of Buyers/Planners/Inventory Analysts and a manufacturing facility of $20M in inventory management. Ideal candidates will have proven experience as an established Supply Chain Manager within the manufacturing industry, with strong/effective negotiation and communication skills, and an ability to train and develop a team of Buyer/Planners. Responsibilities:<ul><li>Help lead the flow of direct materials from planning through delivery so production stays on track and customers receive orders on time.</li><li>Guide purchasing, planning, and procurement activities to make sure materials are available when needed while keeping costs and disruptions in check.</li><li>Support compliance with trade regulations by ensuring material transactions and records are accurate, complete, and properly maintained.</li><li>Partner with operations, finance, and materials teams to solve supply challenges, align priorities, and keep communication moving across the business.</li><li>Look for ways to improve processes that strengthen inventory accuracy, increase inventory turns, and help the team meet performance goals.</li><li>Use lean supply chain practices to simplify day-to-day work for buyers and planners and create more efficient materials management processes.</li><li>Build strong supplier relationships, monitor performance, and help identify opportunities to reduce costs and improve supply reliability.</li><li>Support annual inventory activities and maintain dependable material data that helps the team plan effectively and make informed decisions.</li></ul>Along with a target salary range of $120-150k (DOE), the total compensation package also includes annual bonus potential, multiple healthcare plan options, retirement plan with company match, and paid time off. For immediate consideration, please apply today and/or email your resume to Drew.Schroll@RobertHalf com. All inquiries will remain confidential.
2026-09-29T00:00:00Z

2 results for Customer Service Manager in Hartford, CT