<p>We are looking for an IT Support Specialist to join our dynamic team in Somerset, New Jersey. This hybrid position offers a mix of onsite and remote work, providing opportunities to grow both professionally and technically in a collaborative environment.</p><p><br></p><p>Responsibilities:</p><p>• Deliver remote technical support for desktops, laptops, printers, mobile devices, and software applications.</p><p>• Manage help desk tickets efficiently, troubleshooting and resolving issues while maintaining clear communication with clients.</p><p>• Support Windows Server environments, including Active Directory and Group Policy configurations.</p><p>• Monitor network performance and connectivity, addressing system alerts and optimizing functionality.</p><p>• Configure and deploy workstations and mobile devices, ensuring proper setup and operation.</p><p>• Assist in hardware installations, upgrades, and replacements to maintain client systems.</p><p>• Document troubleshooting procedures, client setups, and internal workflows to ensure consistency and knowledge sharing.</p><p>• Collaborate with senior technicians on escalated issues and participate in IT-related projects.</p><p>• Contribute to client onboarding processes, integrating new systems and ensuring smooth transitions.</p>
We are looking for a skilled Applications Support Specialist to provide operational and administrative support within a global learning management system. Based in King of Prussia, Pennsylvania, this role focuses on ensuring efficient training delivery, system maintenance, and troubleshooting to enhance user experiences. This is a long-term contract position with opportunities to work onsite up to three times per week or remotely within the Eastern or Central time zones.<br><br>Responsibilities:<br>• Manage the creation, updating, and maintenance of training items, curricula, and learning plans within the SuccessFactors platform.<br>• Configure assignment rules and target audiences to streamline training assignments for Commercial learners.<br>• Set up courses and sessions, oversee enrollments, and handle completion tracking and equivalency approvals.<br>• Address system and access issues, escalating complex challenges to IT or enterprise teams as necessary.<br>• Troubleshoot user access, assignment, and completion problems, providing clear guidance to stakeholders.<br>• Generate compliance and completion reports while validating data accuracy using Excel.<br>• Support the deployment of new learning initiatives, such as curriculum launches and campaign-based assignments.<br>• Communicate timelines and status updates to stakeholders to ensure consistent and smooth learning experiences.<br>• Adhere to established governance standards, including naming conventions and metadata protocols.<br>• Contribute to continuous improvement efforts by participating in forums and suggesting incremental process enhancements.
<p>We are looking for a skilled Desktop Support Technician to join our team in Mount Bethel, Pennsylvania. In this long-term contract role, you will provide essential support for end-user computing needs, ensuring smooth technical operations. This position is ideal for someone who is detail oriented and excels in troubleshooting, system support, and ticket management.</p><p><br></p><p>Responsibilities:</p><p>• Deploy, configure, and repair Windows desktops, laptops, and associated peripherals.</p><p>• Offer support for software issues, ensuring functionality and resolving technical challenges.</p><p>• Manage service desk tickets, addressing approximately 5-7 daily and working through backlog tasks.</p><p>• Utilize Jira as a ticketing system for tracking and documenting all completed work.</p><p>• Deliver consistent technical support to end users, addressing their computing needs effectively.</p><p><br></p>
<p>We are looking for a skilled Desktop Support Analyst to join our team in Klingerstown, PA with occasional travel to Newark, NJ/ Elizabeth, NJ (after training). This contract position with the potential for a permanent role offers an opportunity to provide technical assistance across office environments and manufacturing facilities. You will play a key role in resolving immediate IT issues while contributing to long-term technological improvements.</p><p><br></p><p>Responsibilities:</p><p>• Deliver comprehensive IT support for desktop systems in both office and manufacturing settings.</p><p>• Respond promptly to technical issues, ensuring minimal disruption to operations.</p><p>• Maintain and troubleshoot desktop hardware, including workstations and peripheral devices.</p><p>• Administer and manage Active Directory for user accounts and access control.</p><p>• Deploy and configure Windows 10 operating systems and ensure optimal performance.</p><p>• Handle desktop imaging processes to streamline system setups and updates.</p><p>• Collaborate with plant management and IT teams to recommend and implement technology solutions.</p><p>• Monitor system performance and identify areas for improvement.</p><p>• Provide guidance and training to end-users on software and hardware functionalities.</p>
<p>Robert Half is seeking a skilled Network Systems Engineer to join our IT team and provide comprehensive computer and network support across the US. This role’s core focus is managing and maintaining the Enterprise Network Infrastructure, while also delivering high-level (Tier-2 and Tier-3) technical services to the organization.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Assist senior engineers with installation, maintenance, administration, and upgrades of Enterprise Network Infrastructure platforms.</li><li>Monitor network systems and data centers to ensure top performance and reliability.</li><li>Troubleshoot, analyze, and resolve system outages, collaborating with vendors as needed.</li><li>Work with vendors, clients, carriers, and technical teams on network implementation, optimization, security, and ongoing management.</li><li>Develop and help administer preventative maintenance programs, business continuity, and disaster recovery plans; document and test these protocols regularly.</li><li>Ensure adherence to internal and industry design, programming, and application standards.</li><li>Manage support ticket queues, resolving issues efficiently and with excellent service.</li><li>Availability to work weekends and after-hours for operational issues, patch cycles, and critical updates as required.</li><li>Perform additional duties and projects as assigned.</li></ul><p><br></p>
<p>We are looking for a skilled Network Security Engineer to join our team in Bensalem, Pennsylvania. In this role, you will play a key part in designing, implementing, and maintaining network security infrastructure to uphold the organization's standards. The ideal candidate will possess deep technical expertise in network security technologies and demonstrate strong problem-solving abilities.</p><p><br></p><p>Responsibilities:</p><p>• Lead and manage projects related to network implementation, integration, and transitions while ensuring seamless handoffs to other teams.</p><p>• Develop and maintain detailed documentation and diagrams for both new and existing network systems.</p><p>• Provide advanced support for network security infrastructure, including firewalls and other security systems.</p><p>• Audit and remediate network security devices to ensure compliance with established standards.</p><p>• Investigate and resolve network security issues, identifying root causes and implementing corrective measures.</p><p>• Collaborate with vendors to escalate issues and drive efficient resolutions.</p><p>• Participate in on-call rotations to address urgent network concerns.</p><p>• Perform vulnerability assessments and apply remediation strategies to strengthen security.</p><p>• Conduct security reviews and implement measures to harden existing network systems.</p><p>• Analyze network architecture and devices to identify potential risks and recommend improvements.</p>
We are looking for a dedicated Application Support Engineer to join our team in Piscataway, New Jersey. In this long-term contract role, you will leverage your technical expertise to support and maintain the organization's learning management system and provide assistance to internal and external partners. This position requires a strong blend of problem-solving skills, administrative capabilities, and technical knowledge to ensure the optimal functionality of our platform.<br><br>Responsibilities:<br>• Provide technical support as the administrator of the organization's learning management system, diagnosing and resolving platform-related issues.<br>• Collaborate with internal and external teams to implement technical fixes and enhancements for the platform.<br>• Research emerging technologies and recommend improvements to enhance user support and operational efficiency.<br>• Create and update user guides and documentation to assist stakeholders in navigating the platform.<br>• Manage course uploads and produce both standard and customized reports to support organizational needs.<br>• Assist with onboarding and technical implementations for new partners using the learning management system.<br>• Participate in testing and reviewing requirements for platform enhancements, including writing user acceptance testing scripts.<br>• Coordinate virtual events and webinars, handling registration setup, production support, and post-event reporting.<br>• Conduct keyword research and content audits to optimize the platform's website and improve data integrity.<br>• Generate analytics and usage reports for eLearning products, identifying trends and actionable insights to support decision-making.
<p>We are seeking a detail oriented and proactive Sales Support Specialist to support our Sales team. This role is responsible for managing customer accounts, ensuring accuracy in forecasting and order processing, and maintaining strong communication across internal and external stakeholders. The ideal candidate thrives in a fast-paced environment, is highly organized, and demonstrates strong analytical and interpersonal skills.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Support and manage customer accounts by reviewing forecasts, purchase orders, and sales agreements to ensure accuracy and alignment</li><li>Maintain and monitor supply chain requirements, recommending solutions to meet minimum stock levels, special shipment needs, and sales agreement renewals</li><li>Assist in the preparation, review, and implementation of sales agreements, ensuring smooth approval processes</li><li>Collaborate with Sales on quoting major orders and provide insights on large accounts and product families</li><li>Maintain accurate and timely communication with customers, internal teams, and stakeholders to minimize discrepancies and ensure data integrity</li><li>Learn and develop knowledge of company products and applications</li><li>Participate in special projects and initiatives as needed</li></ul><p><br></p>
We are looking for a dedicated Help Desk/Desktop Support Analyst to join our team in Philadelphia, Pennsylvania. In this long-term contract role, you will play a key part in providing hands-on technical assistance and troubleshooting support to ensure smooth operations. This position offers an excellent opportunity for individuals eager to grow their IT skills while contributing to essential projects.<br><br>Responsibilities:<br>• Assist in the installation, setup, and maintenance of computer systems and hardware.<br>• Respond to IT-related inquiries and provide solutions to technical issues via phone or in-person support.<br>• Troubleshoot and resolve problems related to Windows operating systems, including Windows 10 and Windows 11.<br>• Carry and deliver equipment to designated locations within the facility as needed.<br>• Manage service desk tickets and ensure timely resolution of user concerns.<br>• Utilize Active Directory to manage user accounts and permissions effectively.<br>• Provide basic troubleshooting and technical support for common software and hardware issues.<br>• Collaborate with team members to ensure seamless migration to Windows 11.<br>• Document technical processes and solutions to improve future support efforts.
We are looking for an experienced L2 Help Desk Support Engineer to join our team in King of Prussia, Pennsylvania. In this Contract to permanent role, you will provide direct technical support to end users, addressing hardware, software, and peripheral issues while ensuring a seamless customer experience. The position offers an excellent opportunity to work in the dynamic insurance industry, contributing to problem resolution and system optimization.<br><br>Responsibilities:<br>• Deliver prompt and detail-oriented technical support to on-site and remote employees, ensuring issues are resolved efficiently.<br>• Manage and prioritize incoming service tickets, adapting to changing priorities as needed.<br>• Diagnose and resolve technical problems related to hardware, software, and network systems.<br>• Administer and troubleshoot Active Directory, Office 365, Intune, and other enterprise tools.<br>• Collaborate with internal and external resources to address complex incidents and provide timely solutions.<br>• Communicate updates and resolutions to users regarding open service requests.<br>• Document issues and resolutions thoroughly to contribute to the development of a comprehensive knowledge base.<br>• Perform network troubleshooting to identify and resolve connectivity issues.<br>• Advocate for expedited resolution of critical issues, ensuring minimal disruption to operations.<br>• Work with major hardware platforms such as Dell, Lenovo, and HP to provide effective support.
<p><strong>Linux Support Engineer</strong></p><p><strong>Location: Hybrid in Philadelphia, PA (4x/week)</strong></p><p><strong>Duration: Through 12/31/26, extensions likely</strong></p><p><br></p><p>This role supports a large-scale distributed access and virtualization-based cable client in a 24/7 operations environment. The engineer will focus on platform stand-up, network and system maintenance, automation, and incident mitigation for virtualized cable technologies deployed nationwide. This is a hands-on operations role requiring strong networking, Linux, and scripting expertise, with participation in an on-call rotation.</p><p><br></p><p>Responsibilities:</p><ul><li>Support vCMTS platform stand-up, including software installation, system configuration, and ongoing maintenance</li><li>Execute change implementations such as system upgrades, hardware replacements, and automation initiatives</li><li>Perform network troubleshooting and configuration across virtualized and physical environments</li><li>Identify service-impacting trends and collaborate with development teams on long-term remediation</li><li>Participate in incident mitigation and on-call rotation within a 24/7 operations environment</li><li>Support nationwide VCMTS and RPHY turn-ups while following established operational processes</li><li>Partner with regional engineering teams to improve product reliability and develop automation tools</li><li>Work cross-functionally with Product and Project Management to operationalize new technologies</li></ul>
<p><strong>DevOps Engineer II </strong></p><p><strong>Service Type:</strong> 10-Month Contract, Potential for Extension </p><p><strong>Location: </strong>Onsite Philadelphia, PA </p><p><strong>On‑Call Rotation:</strong> Every 11–13 days (24-hour primary on-call; after 7:00 PM ET escalations handled by an offshore team)</p><p><strong>Position Overview</strong></p><p>We are seeking a <strong>DevOps Engineer II</strong> to support a large-scale, distributed network platform operating in a 24x7 production environment. This role focuses on system and network operations, platform stability, incident mitigation, and change management. The engineer will follow established operational processes while collaborating with engineering and product teams to improve reliability, performance, and automation.</p><p><strong>Key Responsibilities</strong></p><ul><li>Support platform stand-up, software installation, and ongoing system and network maintenance</li><li>Perform change implementations including system upgrades, hardware replacement (RMA), and automation efforts</li><li>Troubleshoot Linux, network, and system hardware issues in a production environment</li><li>Participate in on-call rotation and incident mitigation for highly available systems</li><li>Identify recurring issues and partner with development teams on long-term solutions</li><li>Support virtualization-based network platforms and follow existing operational procedures</li><li>Collaborate with product and project teams to operationalize new technologies</li><li>Promote and follow established operational, quality, and reliability standards</li></ul>
<p>We are looking for a dedicated Customer Experience Specialist to join our team on a long-term contract basis. This part-time role involves providing excellent service to customers by assisting with account setup, addressing inquiries, and ensuring a positive experience. This position requires someone who is detail oriented and thrives in a customer-focused environment.</p><p><br></p><p>Responsibilities:</p><p>• Assist customers with setting up new accounts and provide guidance throughout the process.</p><p>• Address customer inquiries and resolve issues promptly and professionally.</p><p>• Deliver exceptional customer service to ensure satisfaction and foster loyalty.</p><p>• Maintain accurate records of customer interactions and account details using CRM tools.</p><p>• Collaborate with team members to improve service processes and customer experiences.</p><p>• Utilize Microsoft Excel and other tools to compile and analyze customer data.</p><p>• Stay informed about company products, services, and policies to provide accurate information.</p><p>• Uphold a business casual dress code to maintain a neat appearance.</p><p>• Ensure compliance with all relevant regulations and company standards.</p><p>• Contribute to team goals by supporting day-to-day operations and initiatives.</p>
<p>Robert Half is looking for a detail-oriented and customer-focused Call Center Specialist to join a team based in Philadelphia, Pennsylvania. The ideal Call Center Specialist candidate will deliver exceptional support to applicants while managing administrative responsibilities with precision. This contract to permanent Call Center Specialist position offers an excellent opportunity to grow within a well-respected organization. Click the apply button today and get your career moving in the right direction as a Call Center Specialist today. If you have any questions, please contact Robert half at 215-568-4580 and mention job reference# 03720-0013420015.</p><p><br></p><p>As a Call Center Specialist your responsibilities will include but aren't limited too:</p><p>• Assist applicants by scheduling and coordinating appointments with accuracy and a strong attention to detail.</p><p><br></p><p>• Download and organize medical records as PDFs, ensuring they are renamed and stored according to contract guidelines.</p><p><br></p><p>• Provide excellent customer service by addressing inquiries and resolving issues efficiently.</p><p><br></p><p>• Maintain accurate data entry records and ensure compliance with company standards.</p><p><br></p><p>• Collaborate with team members to manage shifting priorities and meet deadlines.</p><p><br></p><p>• Utilize Microsoft Office, Adobe, and customer service software to perform daily tasks effectively.</p><p><br></p><p>• Ensure all tasks are completed with a high degree of attention to detail.</p><p><br></p><p>• Perform additional administrative duties as required to support the team.</p>