Lead the design and implementation of OTC processes including order management, pricing, shipping, billing, returns, and contracts<br>• Configure and support Advanced Variant Configuration and CPQ tools<br>• Facilitate workshops to define and standardize OTC workflows and revenue recognition models<br>• Collaborate with cross-functional teams to implement best practices in S/4HANA SD<br>• Support subscription billing models including recurring and usage-based billing<br>• Conduct testing, documentation, and training for new processes and enhancements<br>• Evaluate change requests and recommend scalable solutions<br>• Partner with internal stakeholders and external consultants to resolve issues and drive improvements<br>• Ensure compliance with IT controls and audit requirements<br>What You Bring<br>• 10–15 years of SAP SD OTC experience, including full-cycle implementations<br>• Hands-on experience with SAP S/4HANA projects<br>• Strong understanding of business process integration across modules (MM, FI, PP)<br>• Familiarity with Engineering Change Management and CRM integration is a plus<br>• Excellent communication and stakeholder engagement skills<br>• Structured, analytical problem-solving approach<br>• Spanish language skills are a plus<br>Education & Tools<br>• Bachelor’s degree in Business, Computer Science, or related field (or equivalent experience)<br>• SAP certification in SD or S/4HANA preferred<br>• Experience with ITSM tools and Microsoft Office suite
