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81 results for Help Desk Support Manager in Atlanta, GA

Sr. Manager TechOps
  • Atlanta, GA
  • onsite
  • Permanent / Full Time
  • 140000.00 - 160000.00 USD / Yearly
  • We are looking for an experienced technology operations leader to oversee infrastructure, support services, and security functions for a growing organization based in Atlanta, Georgia. This role is ideal for someone who can balance strategic planning with direct involvement in day-to-day operations, while guiding a small IT team and coordinating external partners. The successful candidate will bring strong technical depth, sound business judgment, and the ability to translate operational priorities and risks for non-technical stakeholders.<br><br>Responsibilities:<br>• Direct daily technology operations across infrastructure, end-user support, systems administration, network reliability, and information security.<br>• Lead and mentor a small-to-midsize IT team while remaining actively involved in troubleshooting, service delivery, and operational improvements.<br>• Manage core Microsoft-based environments, including Azure and Active Directory, to support performance, availability, and scalability.<br>• Oversee cybersecurity practices by strengthening controls, monitoring risk, and supporting compliance-focused operational standards.<br>• Administer help desk processes and ticket workflows using a service management platform such as Freshservice or a comparable system.<br>• Coordinate vendor partnerships, negotiate service agreements, and hold third-party providers accountable for delivery and performance.<br>• Guide formal change management activities, including leadership of Change Advisory Board discussions and approval processes.<br>• Prepare and manage IT budgets, align spending with business needs, and prioritize investments across operational initiatives.<br>• Communicate technology performance, operational issues, and risk considerations clearly to leaders across the business.
  • 2026-11-03T13:43:39Z
IT Support/Inventory Technician
  • Smyrna, GA
  • remote
  • Temporary to Hire
  • 25.00 - 27.00 USD / Hourly
  • <p><strong>Overview</strong></p><p>We are seeking a Support Desk & Inventory Technician to support end-user technology, device deployment, and IT asset management. This role is responsible for the full lifecycle of company hardware, including ordering, inventory tracking, deployment, refreshes, returns, and shipping coordination. The position also provides Tier 1/Tier 2 support for Windows devices and Microsoft 365 applications while assisting with onboarding, offboarding, and basic Microsoft 365 and Entra ID administration.</p><p><br></p><p>This is an excellent opportunity for an IT professional who enjoys a mix of hands-on hardware support, help desk troubleshooting, inventory management, and user administration.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Configure, deploy, refresh, and support laptops and other end-user devices using Microsoft Autopilot.</li><li>Manage the full lifecycle of IT assets, including inventory tracking, equipment preparation, shipping, receiving, and redeployment.</li><li>Maintain accurate asset records, including device ownership, status, and lifecycle information.</li><li>Provide Tier 1 and Tier 2 support for Windows devices, Microsoft 365 applications, and common end-user technology issues.</li><li>Troubleshoot hardware, software, access, and connectivity problems, escalating complex issues when appropriate.</li><li>Support employee onboarding and offboarding, including device provisioning, account setup, equipment recovery, and device reimaging.</li><li>Perform routine Microsoft 365 and Entra ID administration, including user provisioning, password resets, license assignments, and group management.</li><li>Assist with Microsoft 365 security and access management activities, including group policies and conditional access controls.</li><li>Document support procedures and technical solutions to improve operational efficiency and knowledge sharing.</li><li>Leverage AI and emerging technologies to streamline workflows, improve operational processes, and support continuous improvement initiatives.</li></ul>
  • 2026-10-28T13:33:42Z
Technical Project Manager
  • Atlanta, GA
  • remote
  • Temporary / Contract
  • 72.00 - 78.00 USD / Hourly
  • <p><strong>Overview</strong></p><p>Our client is seeking an experienced <strong>Technical Project Manager</strong> to lead strategic initiatives within its Teller Technology organization. This individual will play a critical role in planning, coordinating, and delivering complex banking application projects, with a primary focus on teller platform modernization, enhancements, integrations, deployments, and operational improvements.</p><p>The ideal candidate is an elite project delivery professional who has successfully managed enterprise banking technology initiatives from inception through implementation. While experience with the <strong>Argo Teller Platform</strong> is highly preferred, candidates with strong experience supporting other teller systems within financial institutions will be considered.</p><p><br></p><p>This role requires a blend of technical acumen, project leadership, stakeholder management, and banking domain expertise. The selected candidate will be expected to build project plans from the ground up, establish governance, coordinate cross-functional teams, manage vendor relationships, and drive successful delivery across multiple workstreams.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Lead end-to-end delivery of teller platform and banking application initiatives.</li><li>Build comprehensive project plans, timelines, roadmaps, dependencies, and resource strategies from the ground up.</li><li>Coordinate efforts across technology, operations, infrastructure, information security, vendors, and business stakeholders.</li><li>Manage application deployments, software releases, system upgrades, platform migrations, integrations, and process improvement initiatives.</li><li>Drive project governance, risk management, issue resolution, status reporting, and executive-level communications.</li><li>Facilitate requirements gathering, scope definition, project budgeting, and delivery planning.</li><li>Ensure alignment between technical teams and business objectives throughout the project lifecycle.</li><li>Oversee vendor relationships and third-party technology partners supporting teller and banking platforms.</li><li>Manage testing, deployment readiness, implementation planning, and post-production support activities.</li><li>Identify and mitigate project risks while maintaining delivery schedules and business commitments.</li><li>Lead project meetings, steering committees, and stakeholder reviews.</li><li>Support regulatory, audit, compliance, and operational requirements associated with banking technology initiatives.</li></ul>
  • 2026-11-02T17:58:43Z
IT Manager/Director
  • Covington, GA
  • onsite
  • Permanent / Full Time
  • 100000.00 - 120000.00 USD / Yearly
  • We are looking for an experienced IT Manager/Director to lead technology operations for a manufacturing environment in Duluth, Georgia. This role will guide site-level IT strategy, maintain secure and dependable systems, and partner with business leaders to ensure technology supports production, continuity, and long-term growth. The position also plays a key role in aligning local services with enterprise standards while leading teams, vendors, and critical infrastructure initiatives.<br><br>Responsibilities:<br>• Direct daily IT operations for the site, ensuring stable, secure, and responsive technology support across a 24/7 manufacturing setting.<br>• Oversee core infrastructure, including servers, networks, wireless connectivity, telecommunications, virtualization platforms, and end-user computing services.<br>• Enforce cybersecurity policies by coordinating patch management, access governance, risk reduction activities, system monitoring, and security best practices across IT environments.<br>• Create, maintain, and regularly validate disaster recovery and business continuity plans to protect essential systems and reduce operational downtime.<br>• Lead site technology alignment efforts by supporting platform consolidation, process standardization, and adoption of enterprise tools and services.<br>• Manage IT spending, vendor performance, service agreements, and hardware refresh planning to ensure cost-effective and reliable service delivery.<br>• Provide leadership and development for IT staff and external support resources, fostering accountability, skill growth, and continuous improvement.<br>• Collaborate with operations, engineering, and corporate technology teams to prioritize initiatives that improve business performance and manufacturing effectiveness.<br>• Drive infrastructure, security, and technology change projects from planning through execution, with clear communication and effective stakeholder coordination.
  • 2026-10-13T12:24:05Z
Customer Service Representative
  • Atlanta, GA
  • onsite
  • Temporary to Hire
  • 19.00 - 22.00 USD / Hourly
  • <p>We are looking for a Customer Service Representative to support customers in the medical devices industry in Atlanta, Georgia. This contract opportunity with permanent potential is ideal for someone who combines strong customer care skills with technical troubleshooting ability and can thrive in a fast-moving, performance-focused environment. In this role, you will handle customer inquiries, resolve product and service concerns, and provide clear guidance that builds confidence and loyalty. The position requires professionalism, accuracy in documentation, and a proactive approach to solving problems.</p><p><br></p><p>Responsibilities:</p><p>• Assist customers by phone and other support channels, addressing service questions and resolving technical issues with professionalism and urgency.</p><p>• Investigate reported problems thoroughly, identify practical solutions, and close cases within established quality and productivity expectations.</p><p>• Record customer conversations, case details, and follow-up actions accurately in internal platforms such as Salesforce and related support systems.</p><p>• Route complex or unresolved matters to the appropriate internal teams to ensure timely and effective resolution.</p><p>• Explain product features, service options, and troubleshooting steps in a clear manner that helps customers use solutions successfully.</p><p>• Deliver a positive support experience that strengthens customer satisfaction, retention, and ongoing engagement.</p><p>• Manage multiple customer interactions at once while maintaining attention to detail in a high-volume contact center setting.</p>
  • 2026-10-15T18:18:41Z
CRM MarTech Manager
  • Atlanta, GA
  • remote
  • Temporary / Contract
  • - USD / Hourly
  • <p>We’re seeking a <strong>CRM MarTech Manager</strong> to support three B2B manufacturing brands as we scale our lead generation and customer engagement efforts. This is an opportunity for a hands-on martech professional who loves digging into data, building automation, and turning insights into action.</p><p> </p><p>This role will own CRM strategy, execution, and reporting—helping the business better understand the customer journey, activate leads, and clearly show growth impact across the funnel.</p><p> </p>
  • 2026-11-05T16:28:46Z
CRM MarTech Manager
  • Atlanta, GA
  • remote
  • Temporary / Contract
  • - USD / Hourly
  • <p>We’re seeking a <strong>CRM MarTech Manager</strong> to support three B2B manufacturing brands as we scale our lead generation and customer engagement efforts. This is an opportunity for a hands-on martech professional who loves digging into data, building automation, and turning insights into action.</p><p> </p><p>This role will own CRM strategy, execution, and reporting—helping the business better understand the customer journey, activate leads, and clearly show growth impact across the funnel.</p>
  • 2026-10-27T15:28:43Z
CRM MarTech Manager
  • Atlanta, GA
  • remote
  • Temporary / Contract
  • - USD / Hourly
  • <p>We’re seeking a <strong>CRM MarTech Manager</strong> to support three B2B manufacturing brands as we scale our lead generation and customer engagement efforts. This is an opportunity for a hands-on martech professional who loves digging into data, building automation, and turning insights into action.</p><p> </p><p>This role will own CRM strategy, execution, and reporting—helping the business better understand the customer journey, activate leads, and clearly show growth impact across the funnel.</p><p> </p>
  • 2026-10-20T17:43:47Z
Customer Service Rep
  • Mableton, GA
  • remote
  • Temporary / Contract
  • 17.00 - 19.00 USD / Hourly
  • <ul><li>Answer incoming calls, emails, and in-person inquiries from residents, visitors, and community stakeholders</li><li>Provide information regarding city services, permits, billing, utilities, public works, parks and recreation, and other municipal programs</li><li>Resolve routine service issues and escalate complex concerns to the appropriate department</li><li>Process service requests, applications, payments, and general administrative documents</li><li>Maintain accurate records of customer interactions, requests, and resolutions in city systems</li><li>Assist with front desk reception duties and direct visitors to appropriate offices or departments</li><li>Support outreach efforts by explaining policies, procedures, and service updates clearly and professionally</li><li>Collaborate with internal departments to ensure timely follow-up and issue resolution</li><li>Uphold confidentiality and maintain professionalism when handling sensitive public information</li><li>Perform other clerical and customer support duties as assigned</li></ul><p><br></p>
  • 2026-10-26T15:53:43Z
IT Systems Director
  • Atlanta, GA
  • onsite
  • Permanent / Full Time
  • 170000.00 - 210000.00 USD / Yearly
  • We are looking for an experienced IT Systems Director to lead the evolution of our business systems environment in Atlanta, Georgia. This role will shape a more efficient, scalable technology foundation by improving system structure, strengthening data reliability, and aligning tools with operational goals. The ideal candidate brings strong expertise in Smartsheet, database strategy, and cross-functional collaboration, along with the ability to turn business needs into practical technical solutions.<br><br>Responsibilities:<br>• Direct the redesign of the organization’s Smartsheet environment to create a cleaner, more scalable framework that supports long-term growth.<br>• Oversee the configuration and governance of Smartsheet assets, including dashboards, workflows, reports, forms, automations, and user permissions.<br>• Define data standards and control practices that improve accuracy, consistency, and accountability across critical business information.<br>• Collaborate with department leaders to assess operational needs and translate them into effective systems, reporting structures, and process improvements.<br>• Lead database planning, implementation, and ongoing optimization across core platforms to support dependable reporting and decision-making.<br>• Manage integrations between Smartsheet and other essential business applications, including finance, billing, and asset-related systems.<br>• Reduce manual work by identifying automation opportunities, removing duplicate data, and improving system connectivity.<br>• Oversee third-party IT vendors and managed service providers to ensure strong support for infrastructure, Microsoft systems, access controls, and cybersecurity operations.<br>• Guide system enhancements, testing, documentation, user training, and data migration efforts to support adoption and operational continuity.<br>• Serve as a strategic advisor to senior leadership on technology investments, system scalability, and information management priorities.
  • 2026-11-03T13:38:43Z
Customer Experience Manager (Contract)
  • Atlanta, GA
  • remote
  • Temporary / Contract
  • - USD / Hourly
  • <p><strong>Location:</strong> Atlanta, GA (Hybrid – 3 days in-office / 2 days remote)</p><p><strong>Duration:</strong> 90 Days (Contract with potential for extension/conversion based on performance and business needs)</p><p><strong>Employment Type:</strong> Full-Time Contract</p><p><br></p><p>About the Role</p><p>We are seeking an energetic, analytical, and customer-obsessed <strong>Customer Experience (CX) Manager</strong> for a 90-day contract engagement with potential for extension. In this role, you will play a critical part in shaping, optimizing, and elevating our customer journey across all touchpoints.</p><p>Working closely with cross-functional teams including Support, Product, Marketing, and Operations, you will identify friction points, implement process improvements, and establish key CX metrics to ensure our customers have an exceptional experience.</p><p>Key Responsibilities</p><ul><li><strong>Customer Journey Mapping:</strong> Analyze and optimize end-to-end customer touchpoints to identify pain points, drop-offs, and opportunities for friction reduction.</li><li><strong>Voice of Customer (VoC) Strategy:</strong> Gather, synthesize, and act upon customer feedback (NPS, CSAT, CES, reviews, and support tickets) to drive actionable business insights.</li><li><strong>Process & Workflow Improvement:</strong> Partner with cross-functional teams (Product, Marketing, Support, Operations) to design and implement processes that improve overall customer satisfaction and retention.</li><li><strong>Metrics & Reporting:</strong> Monitor, analyze, and present key performance indicators (KPIs) and customer trends to leadership on a weekly/monthly basis.</li><li><strong>Team & Operations Support:</strong> Serve as an advocate for the customer internally, establishing clear guidelines, SOPs, and best practices for frontline customer-facing teams.</li></ul>
  • 2026-11-02T15:28:42Z
Human Resources (HR) Director (Laurie P)
  • Smyrna, GA
  • onsite
  • Permanent / Full Time
  • 170000.00 - 195000.00 USD / Yearly
  • <p>Robert Half HR Solutions is partnering with a growing organization seeking a Human Resources Director to join its team. This newly created role was established due to continued growth and expansion. Supporting approximately 200 employees across multiple states, the HR Director will lead all aspects of HR while helping build scalable programs, support acquisitions, and drive employee engagement. This is an excellent opportunity for a hands-on HR leader who can balance strategic initiatives with day-to-day HR operations.</p><p><br></p><p>The HR Director will oversee human resources strategy, employee relations, talent acquisition, compliance, compensation, benefits, performance management, employee engagement, and HR operations. This individual will serve as a trusted advisor to leadership while ensuring HR programs support business objectives and organizational growth.</p><p><br></p><p>Key Responsibilities</p><p>HR Leadership & Strategy</p><ul><li>Partner with leadership to develop and execute HR strategies aligned with company goals.</li><li>Advise leaders on workforce planning, organizational design, employee engagement, and talent management.</li><li>Build and enhance HR programs, policies, and processes to support growth and scalability.</li><li>Support integration efforts related to acquisitions and expansion.</li></ul><p>Employee Relations & Complianc<strong>e</strong></p><ul><li>Lead employee relations activities and resolve complex workplace issues.</li><li>Ensure compliance with federal, state, and local employment laws in a multi-state environment.</li><li>Manage investigations, policy development, handbook updates, and risk mitigation initiatives.</li></ul><p>Talent Acquisition & Development</p><ul><li>Oversee recruitment and onboarding efforts across the organization.</li><li>Develop talent management, succession planning, and employee development programs.</li><li>Drive initiatives that improve retention and strengthen company culture.</li></ul><p>Performance Management & Employee Engagement</p><ul><li>Lead performance management processes and leadership coaching efforts.</li><li>Develop employee engagement programs that foster collaboration, accountability, and continuous improvement.</li></ul><p>Compensation & Benefits</p><ul><li>Oversee compensation administration, salary planning, and market analysis.</li><li>Manage employee benefits and serve as the primary liaison with external brokers and vendors.</li><li>Administer the company's 401(k) program and support total rewards initiatives.</li></ul><p>HR Operations</p><ul><li>Oversee HR systems, reporting, and workforce analytics.</li><li>Partner with internal stakeholders on payroll-related processes.</li><li>Leverage technology to improve HR efficiency and the employee experience.</li><li>Experience with Paycom is highly preferred.</li></ul><p><br></p>
  • 2026-10-24T19:24:22Z
ServiceNow Admin/Developer
  • Johns Creek, GA
  • remote
  • Temporary to Hire
  • 55.00 - 60.00 USD / Hourly
  • <p><strong>Overview</strong></p><p>We are seeking a hands-on <strong>ServiceNow Administrator</strong> to optimize and enhance our client's ServiceNow environment. This role will focus on reducing a backlog of platform issues and enhancement requests, improving platform functionality, strengthening CMDB data integrity, and supporting API-based integrations. The ideal candidate is a technical problem-solver who can independently troubleshoot issues, implement configuration changes, resolve data and integration challenges, and drive measurable improvements across the platform. This is a highly hands-on role requiring direct work within ServiceNow rather than project coordination alone.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Own and reduce the ServiceNow backlog by troubleshooting and resolving platform issues, configuration requests, and enhancement opportunities.</li><li>Analyze existing configurations, workflows, and processes to identify inefficiencies and implement platform improvements.</li><li>Administer and optimize core ServiceNow ITSM modules, including Incident, Problem, Change, Request, Knowledge, and Service Catalog.</li><li>Configure and maintain forms, fields, UI Policies, UI Actions, Catalog Items, workflows, automations, roles, permissions, ACLs, and security settings.</li><li>Improve the accuracy, consistency, and reliability of the CMDB by resolving data quality issues, maintaining CI relationships, and supporting ongoing configuration management practices.</li><li>Troubleshoot and support data imports, synchronization processes, and integration-related issues impacting CMDB and platform data.</li><li>Maintain and support ServiceNow integrations, including hands-on troubleshooting of REST and SOAP APIs, authentication, connectivity, data mapping, and data exchange issues.</li><li>Configure, test, and validate integrations with external systems, collaborating with developers when custom development is required.</li><li>Create and maintain reports, dashboards, and operational metrics to improve platform visibility and performance monitoring.</li><li>Support platform upgrades, patches, testing, releases, and ongoing technical support for internal stakeholders.</li></ul>
  • 2026-10-26T13:38:43Z
Property Associate (PM)
  • Atlanta, GA
  • remote
  • Temporary / Contract
  • 26.00 - 29.00 USD / Hourly
  • <p>We are looking for a detail-oriented Property Associate to support daily operations for a commercial property team in Atlanta, Georgia. This contract to hire opportunity is ideal for someone with administrative experience, strong tenant service skills, and a working knowledge of property management accounting tasks. In this role, you will help keep office operations organized, coordinate with tenants and vendors, and contribute to accurate financial and operational reporting.</p><p><br></p><p>Responsibilities:</p><p>• Deliver responsive support to tenants by addressing questions, managing service requests, and helping drive timely resolution of building-related concerns.</p><p>• Provide day-to-day administrative assistance to the property management team through record maintenance, document preparation, database updates, and general office coordination.</p><p>• Handle routine financial activities such as processing invoices, supporting accounts payable and accounts receivable tasks, tracking certificates of insurance, and assisting with bookkeeping-related work.</p><p>• Partner with vendors and internal contacts to oversee work orders and help ensure maintenance and repair services are completed on schedule.</p><p>• Contribute to monthly reporting by gathering data, preparing summaries, and organizing property performance information for leadership and clients.</p><p>• Assist with lease administration duties, including move-in coordination, file management, and communication with tenants and stakeholders.</p><p>• Support tenant engagement efforts by helping organize building announcements, events, and other initiatives that improve the occupant experience.</p><p>• Provide additional office coverage when needed, including front desk support, mail handling, and other operational tasks that keep the property running smoothly.</p><p>• Carry out other assigned duties necessary to support property operations, client commitments, and compliance with local requirements.</p>
  • 2026-10-28T19:23:41Z
Human Resources (HR) Director (Laurie P)
  • Atlanta, GA
  • onsite
  • Permanent / Full Time
  • 140000.00 - 150000.00 USD / Yearly
  • <p>Robert Half HR Solutions is partnering with a growing organization to identify an experienced HR Director to lead the human resources function for a multi-state organization supporting 600+ employees across 50+ locations. This hybrid Metro Atlanta-based role requires four days onsite per week and offers the opportunity to serve as a strategic business partner while remaining actively involved in day-to-day HR operations. Reporting to executive leadership, the HR Director will manage a team of two and play a key role in supporting the company's continued growth.</p><p><br></p><p>The HR Director will provide full ownership of the HR function, leading HR strategy and operations across employee relations, compensation, benefits, payroll, compliance, talent management, policy development, and organizational effectiveness. This role supports both hourly and salaried employees and requires a hands-on leader who can wear multiple hats, pivot quickly, and partner closely with executive leadership.</p><p>Key Responsibilities</p><p>HR Leadership & Strategy</p><ul><li>Serve as the senior HR leader and trusted advisor to executive leadership.</li><li>Develop and execute HR strategies aligned with business goals.</li><li>Lead workforce planning, organizational development, and change management initiatives.</li><li>Partner with leaders to drive employee engagement, retention, and performance.</li></ul><p>Employee Relations & Compliance</p><ul><li>Lead employee relations, investigations, conflict resolution, and performance management.</li><li>Ensure compliance with federal, state, and local employment laws.</li><li>Develop and maintain HR policies, procedures, and employee handbooks.</li><li>Mitigate organizational risk and promote a positive workplace culture.</li></ul><p>Compensation, Benefits & Payroll</p><ul><li>Oversee compensation planning, salary administration, and benchmarking.</li><li>Lead benefits strategy, vendor management, and benefits negotiations.</li><li>Manage annual open enrollment and employee communications.</li><li>Oversee payroll administration to ensure accuracy and compliance.</li></ul><p>HR Operations & Talent Management</p><ul><li>Support recruitment, onboarding, development, succession planning, and retention initiatives.</li><li>Oversee HR systems, reporting, and workforce analytics.</li><li>Utilize ADP Workforce Now and UKG to drive efficient HR operations.</li><li>Lead continuous improvement efforts to support organizational growth.</li></ul><p><br></p>
  • 2026-11-04T15:08:44Z
Senior Applications Architect
  • Duluth, GA
  • onsite
  • Permanent / Full Time
  • 175000.00 - 185000.00 USD / Yearly
  • <p>Senior Application Architect</p><p><br></p><ul><li>Location: Candidates must reside in Atlanta Georgia.</li><li>This position does not offer sponsorship or C2C now or in the future.</li><li>Onsite role</li></ul><p><br></p><p>We are seeking a Senior Application Architect to lead the design, modernization, and transformation of complex enterprise applications. This individual will work closely with engineering teams, business stakeholders, and vendors to define architecture, guide technical initiatives, and support the modernization of legacy and on-premises applications into scalable cloud and hybrid environments.</p><p><br></p><p>The ideal candidate has grown from a hands-on software engineering or development background into an architecture role and remains technically involved. This is a technical leadership role without direct people management responsibilities.</p><p><br></p><p>What We're Looking For</p><p>We are looking for someone who has started as a developer or engineer and progressed into an architecture role. This person should have strong hands-on technical knowledge but also be able to operate at an architectural and strategic level.</p><p><br></p><p>The ideal candidate has experience leading or contributing significantly to a large-scale application transformation, understands the challenges of modernizing legacy environments, and has helped move applications and data from on-premises infrastructure into cloud or hybrid environments.</p><p>They should be comfortable leading technical initiatives, working with vendors and stakeholders, mentoring engineers, and getting involved in technical decisions when needed.</p><p>This version keeps the actual must-haves front and center without getting bogged down in every possible responsibility.</p><p><br></p><p>Key Responsibilities</p><ul><li>Lead application modernization and transformation initiatives across legacy, on-premises, hybrid, and cloud environments.</li><li>Assess existing applications and recommend modernization strategies, including refactoring, replatforming, migration, replacement, or retirement.</li><li>Design scalable target-state architectures, including applications, integrations, APIs, data flows, security, and deployment models.</li><li>Lead and support cloud migration initiatives, including moving applications and data from on-premises environments to the cloud.</li><li>Develop and promote architecture standards, design patterns, and best practices.</li><li>Partner with developers, infrastructure, security, product teams, business stakeholders, and vendors throughout the design and delivery process.</li><li>Lead architecture and design reviews and ensure solutions meet security, scalability, reliability, and performance requirements.</li><li>Design API-first and event-driven architectures using REST, GraphQL, messaging, and streaming technologies.</li><li>Support architecture decisions involving mobile platforms and ensure mobile applications integrate effectively with enterprise systems and APIs.</li><li>Promote modern engineering practices, including CI/CD, DevSecOps, automation, containers, and secure software development.</li><li>Provide technical leadership and mentorship to engineers and technical team members.</li><li>Evaluate vendor solutions and ensure third-party technologies align with architecture and long-term technology strategy.</li></ul>
  • 2026-10-02T13:28:45Z
Account Supervisor/Director
  • Atlanta, GA
  • onsite
  • Permanent / Full Time
  • 160000.00 - 170000.00 USD / Yearly
  • We are looking for an experienced Account Supervisor/Director to lead a high-performing client services team supporting major retail marketing initiatives in Atlanta, Georgia. This role combines senior relationship management, strategic oversight, and operational leadership to help deliver integrated campaigns across print, digital, in-store, and omnichannel environments. The ideal candidate brings strong agency leadership experience, a deep understanding of retail marketing, and the ability to guide teams and clients through fast-moving priorities with confidence and clarity.<br><br>Responsibilities:<br>• Lead and develop an embedded account team, creating a focused, accountable environment where collaboration, resilience, and high-quality execution can thrive.<br>• Build and maintain strong partnerships with senior client stakeholders, serving as a trusted advisor who contributes strategic perspective beyond day-to-day project delivery.<br>• Align internal agency objectives with the client’s culture and business priorities to strengthen team engagement, continuity, and long-term success.<br>• Shape omnichannel marketing programs that connect in-store experiences with digital channels, retail media opportunities, and personalized customer engagement strategies.<br>• Turn shifting business conditions, seasonal demands, and operational challenges into actionable marketing solutions that support brand growth and commercial results.<br>• Introduce and refine modern workflows, including emerging creative technologies and AI-supported production approaches, to improve speed, scale, and effectiveness.<br>• Provide steady leadership during high-pressure situations, helping cross-functional teams stay organized, responsive, and solutions-focused.<br>• Manage scope, resources, and account health through clear communication and value-based decision-making that supports both client goals and team capacity.<br>• Ensure marketing concepts are practical for retail execution by balancing creative ambition with merchant needs, production realities, and in-store usability.<br>• Oversee complex print and promotional deliverables within high-volume retail environments, ensuring quality, consistency, and operational readiness.
  • 2026-11-03T13:48:44Z
ERP Manager
  • Kennesaw, GA
  • onsite
  • Permanent / Full Time
  • 100000.00 - 150000.00 USD / Yearly
  • We are looking for an ERP Manager to lead the ongoing support, optimization, and cross-functional coordination of enterprise business systems in Kennesaw, Georgia. This role will serve as a key partner to operational and finance teams, helping resolve system challenges, improve workflows, and maintain reliable day-to-day application performance. The ideal candidate brings strong experience with ERP environments, a practical understanding of core business operations, and the ability to translate technical issues into clear solutions for end users.<br><br>Responsibilities:<br>• Oversee daily ERP system support by identifying issues, guiding resolution efforts, and ensuring business users receive timely assistance across core application functions.<br>• Partner with teams involved in finance, supply chain, purchasing, warehousing, and reporting to improve system usage and align processes with operational needs.<br>• Investigate problems related to configuration, transactional data, user permissions, and application behavior, then drive corrective actions through completion.<br>• Coordinate work with outside vendors, managed service providers, implementation specialists, and software partners to support system stability and enhancement efforts.<br>• Lead or contribute to ERP implementation phases, upgrades, post-launch stabilization activities, and related business application improvements as needed.<br>• Document system issues, support procedures, and business requirements clearly so both technical stakeholders and non-technical users can work effectively.<br>• Help manage change across business applications by prioritizing requests, balancing competing needs, and supporting smooth adoption of updated processes or tools.<br>• Support reporting and data visibility initiatives by collaborating with teams that rely on dashboards, extracts, and operational insights for decision-making.
  • 2026-11-03T13:48:44Z
Power Platform Engineer
  • Lagrange, GA
  • remote
  • Temporary to Hire
  • 45.00 - 52.00 USD / Hourly
  • <p><strong>Overview</strong></p><p>Our client has been using Power Apps and Power Automate for several years and has built a relatively mature Power Platform environment. The team already has business analysts who can build basic apps and flows, but it now needs a more technical Power Platform resource to take the environment to the next level.</p><p>This person will help support and improve existing applications while bringing greater structure to governance, permissions, testing, deployment, and overall platform management.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Support, maintain, troubleshoot, and enhance existing Microsoft Power Apps and Power Automate solutions across the organization.</li><li>Develop new Power Platform applications, workflows, and automation solutions based on business and operational requirements.</li><li>Partner with business analysts, stakeholders, and end users to gather requirements, understand business processes, and translate needs into scalable technical solutions.</li><li>Improve and modernize existing canvas apps and flows through refactoring, optimization, and ongoing platform enhancements.</li><li>Establish and maintain Power Platform governance standards, including environment management, security, permissions, access controls, and administrative best practices.</li><li>Define and implement application lifecycle management (ALM) processes, including testing, deployment, release management, and change control procedures.</li><li>Support platform administration activities, ensuring reliability, performance, security, and compliance across the Power Platform environment.</li><li>Create and maintain standards, documentation, and development best practices to improve consistency and scalability across Power Platform solutions.</li><li>Collaborate with enterprise application and IT teams to integrate Power Platform solutions with Azure services, Dynamics 365, and other internal systems.</li><li>Leverage tools such as Azure DevOps to support source control, deployment pipelines, testing strategies, and solution management.</li><li>Evaluate and implement opportunities to improve platform architecture, technical standards, and overall platform maturity.</li><li>Support Power Platform initiatives related to business growth, including international expansion efforts and future Dynamics 365 implementations.</li><li>Work independently to manage technical responsibilities while collaborating closely with business analysts and cross-functional teams.</li><li>Serve as a subject matter expert for Power Platform development, administration, and governance, helping drive long-term platform strategy and adoption.</li><li>Continuously identify opportunities to streamline business processes, increase automation, and deliver operational efficiencies through the Microsoft Power Platform.</li></ul>
  • 2026-11-04T14:53:44Z
Data Engineer
  • Atlanta, GA
  • remote
  • Temporary / Contract
  • 47.50 - 55.00 USD / Hourly
  • <p>We are looking for a Data Engineer to support data-driven initiatives for a services environment in Southern California. This Long-term Contract position focuses on building reliable data pipelines, improving data availability, and enabling scalable processing for analytics and operational needs. The ideal candidate brings strong hands-on experience with modern data engineering tools and can work across large data sets with accuracy and efficiency.</p><p><br></p><p><strong>Role :</strong></p><ul><li>Design, develop, maintain, and optimize business intelligence solutions, ETL workflows, reporting systems, and data integration processes.</li><li>Collaborate with business, analytics, and technical teams to gather requirements and deliver reporting and analytics solutions.</li><li>Develop and maintain data models, SQL scripts, stored procedures, dashboards, and reporting solutions.</li><li>Build, optimize, and support ETL pipelines across on-premises and cloud environments.</li><li>Troubleshoot and resolve complex reporting, data quality, performance, and integration issues.</li><li>Validate reporting logic, data transformations, and reporting accuracy.</li><li>Perform performance tuning for SQL queries, stored procedures, ETL workflows, and reporting platforms.</li><li>Participate in architecture discussions and provide technical recommendations aligned with business objectives.</li><li>Create and maintain technical documentation including solution designs, data mappings, and operational procedures.</li><li>Participate in code reviews and enforce development, reporting, and data governance standards.</li><li>Mentor junior developers through technical guidance and knowledge-sharing activities.</li><li>Support Agile delivery activities including sprint planning, backlog refinement, and project execution.</li><li>Collaborate with stakeholders and leadership teams to support business intelligence initiatives.</li><li>Drive continuous improvement initiatives related to reporting quality, analytics performance, and operational efficiency.</li></ul><p><br></p><p><br></p><p><br></p>
  • 2026-10-28T22:58:44Z
Audit Manager
  • Atlanta, GA
  • onsite
  • Temporary / Contract
  • 60.00 - 70.00 USD / Hourly
  • We are looking for an experienced Audit Manager to support a non-profit organization through a contract engagement. This role will lead internal audit activities that strengthen accountability, evaluate controls, and improve operational and financial practices across the organization. The ideal candidate will bring strong judgment, a hands-on approach to audit execution, and the ability to communicate findings clearly to leadership and stakeholders.<br><br>Responsibilities:<br>• Guide and oversee Lead Internal Auditors by assigning work, reviewing audit documentation, and ensuring completed audits meet detailed standards and organizational expectations.<br>• Direct financial, operational, compliance, and information systems audits to assess internal controls, identify exposure areas, and measure how effectively business processes are performing.<br>• Contribute to the creation and execution of the annual audit strategy by aligning audit priorities with risk evaluations and organizational objectives.<br>• Examine financial records, operational activities, and system-related evidence to uncover control gaps, inefficiencies, or potential fraudulent activity, and recommend practical corrective actions.<br>• Develop thorough audit reports that summarize observations, outline business impact, and present actionable recommendations along with management responses.<br>• Present audit outcomes to senior leaders and key stakeholders, providing clear insight into risks, findings, and opportunities for process improvement.<br>• Support testing related to IT general controls and Sarbanes-Oxley compliance requirements where applicable within the audit scope.<br>• Monitor follow-up activities on audit findings to verify that corrective actions are implemented effectively and within expected timeframes.
  • 2026-10-27T15:23:44Z
IT Infrastructure DevOps Engineer
  • Atlanta, GA
  • remote
  • Permanent / Full Time
  • 90000.00 - 110000.00 USD / Yearly
  • <p><strong><u>Senior Infrastructure DevOps Engineer</u></strong></p><p><strong>Remote - Atlanta, GA</strong></p><p><strong>Location Requirement:</strong> This is a fully remote position; however, candidates <strong>must currently reside in the Atlanta, GA area</strong>. Applicants outside of Atlanta will <strong>not</strong> be considered.</p><p><strong>Work Authorization:</strong> <strong>No C2C. No third-party agencies. No sponsorship or visa transfers now or in the future.</strong></p><p><br></p><p><strong>About the Role</strong></p><p>We are seeking a Senior Infrastructure DevOps Engineer to join a growing IT team. This is an exciting opportunity for someone who enjoys wearing multiple hats across infrastructure, cloud engineering, automation, DevOps, enterprise applications, and technical leadership.</p><p>This role is ideal for someone who enjoys taking ownership of projects, mentoring junior engineers, partnering with business stakeholders, and driving technical initiatives that improve business operations.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Lead enterprise infrastructure initiatives (approximately 60–70% of the role).</li><li>Support DevOps projects, automation, and development (approximately 30–40% of the role).</li><li>Build and develop APIs using Python and PowerShell.</li><li>Manage Azure cloud resources, including networks, storage, services, and cloud infrastructure.</li><li>Administer and configure financial ERP systems and enterprise business applications.</li><li>Oversee Microsoft 365 administration, including Exchange Online, SharePoint, Teams, and OneDrive.</li><li>Administer Entra ID (Azure Active Directory), including roles, conditional access, governance, and identity management.</li><li>Manage Microsoft Intune for device deployment and compliance.</li><li>Develop PowerShell scripts, Python automation, and Power Automate workflows to reduce manual effort and improve business and Finance processes.</li><li>Support and enhance integrations between Business Central (ERP), Kantata, Navan, ADP, and other enterprise applications.</li><li>Monitor and optimize Azure cloud resources, performance, and costs.</li><li>Apply security best practices, including MFA, device compliance, least-privilege access, and governance.</li><li>Support audits, compliance initiatives, and security investigations.</li><li>Provide Level 3 support for complex infrastructure and application issues.</li><li>Mentor junior engineers and provide technical leadership.</li><li>Take ownership of projects and work across multiple IT disciplines.</li><li>Partner with business stakeholders to recommend technical solutions and improve operational efficiency.</li><li>Help drive future operational growth and leadership initiatives.</li></ul>
  • 2026-10-21T12:58:47Z
HRIS, Payroll and Compliance Manager (Laurie P)
  • Atlanta, GA
  • onsite
  • Permanent / Full Time
  • 100000.00 - 120000.00 USD / Yearly
  • <p>Robert Half HR Solutions is partnering with a client in the Metro Atlanta area that is looking to add an HRIS, Payroll and Compliance Manager to their team. The HRIS, Payroll & Compliance Manager will lead HR technology, payroll, benefits administration, compliance, reporting, and process improvement initiatives. This role will serve as the internal subject matter expert for Workday HCM, Payroll, and Benefits, ensuring efficient operations, compliance, and scalability as the organization grows. The ideal candidate is both strategic and hands-on, with the ability to identify gaps, improve processes, and lead a small team.</p><p><br></p><p>Key Responsibilities</p><ul><li>Serve as the primary administrator and subject matter expert for Workday HCM, Payroll, and Benefits.</li><li>Lead Workday implementations, enhancements, upgrades, and optimization efforts.</li><li>Oversee accurate and compliant multi-state payroll processing.</li><li>Ensure compliance with federal, state, and local employment laws, including wage and hour regulations and FLSA requirements.</li><li>Manage HR policies, procedures, controls, and process documentation.</li><li>Oversee benefits administration, including health and welfare plans and 401(k) programs.</li><li>Develop and maintain HR, payroll, and benefits reporting, dashboards, and workforce analytics.</li><li>Identify process improvements, system enhancements, and automation opportunities.</li><li>Lead, coach, and develop a small HR operations, payroll, or HRIS team.</li><li>Partner with HR, Finance, and business leaders to support organizational goals and drive operational excellence.</li></ul><p><br></p>
  • 2026-10-14T12:38:44Z
IT Director
  • Atlanta, GA
  • onsite
  • Permanent / Full Time
  • 130000.00 - 150000.00 USD / Yearly
  • We are looking for an experienced IT Director to lead technology strategy and operational excellence for a manufacturing organization in Atlanta, Georgia. This role will guide the evolution of enterprise systems, infrastructure, and security practices while aligning technology investments with business goals. The ideal candidate brings strong leadership, hands-on knowledge of ERP and cloud environments, and a practical approach to improving efficiency, scalability, and user experience across the company.<br><br>Responsibilities:<br>• Define and drive the company’s technology roadmap, ensuring IT priorities support operational performance and long-term business objectives.<br>• Lead the evaluation, rollout, and optimization of enterprise platforms, including ERP, CRM, cloud, and e-commerce-related solutions.<br>• Oversee infrastructure, network, hardware, backup, and end-user support functions to maintain reliable and secure day-to-day operations.<br>• Manage technology initiatives across multiple sites, coordinating timelines, resources, vendors, and internal stakeholders for successful delivery.<br>• Direct ERP implementation and enhancement efforts, with particular focus on advancing Syspro capabilities to meet business needs.<br>• Strengthen cybersecurity readiness by promoting annual training programs, improving awareness, and reinforcing protection standards across the organization.<br>• Assess emerging technologies such as AI-enabled tools and customer-facing automation to identify opportunities for innovation and competitive advantage.<br>• Prepare and manage the IT budget, authorize technology purchases, and cultivate productive relationships with external service providers and software partners.<br>• Advise executive leadership on technology risks, investment value, and system priorities through clear analysis and actionable recommendations.
  • 2026-11-03T13:43:39Z
Human Resources (HR) Director
  • Atlanta, GA
  • onsite
  • Permanent / Full Time
  • 16000.00 - 170000.00 USD / Yearly
  • <p>Robert Half's HR Solutions team is partnered with a client that is seeking an experienced <strong>Director of Human Resources</strong> to provide enterprise-wide leadership across a growing multi-site, multi-state manufacturing organization. <strong>HR certification (SHRM-SCP or SPHR) is highly preferred.</strong> This individual will serve as a key member of the leadership team, partnering closely with executive and operational leaders to drive people strategy, workforce planning, organizational effectiveness, and HR excellence across a 24/7 environment. The ideal candidate understands the realities of manufacturing operations, can effectively support leaders managing large hourly workforces, and brings the ability to translate business needs into practical and scalable HR solutions. This role is best suited for a strategic HR leader who understands both the boardroom and the plant floor. The successful candidate will bring a strong operational mindset, executive presence, and the ability to lead a comprehensive HR function while supporting the demands of a multi-state manufacturing organization operating in a 24/7 environment.</p><p><br></p><p>Key Responsibilities</p><ul><li>Provide strategic A-to-Z oversight of the Human Resources function across multiple locations and states.</li><li>Serve as a trusted advisor to executive leadership, plant leadership, and operations teams on workforce strategy and organizational effectiveness.</li><li>Lead, develop, and mentor the HR team while establishing departmental goals, performance metrics, and continuous improvement initiatives.</li><li>Partner with business leaders on workforce planning, succession planning, organizational design, and talent development strategies.</li><li>Develop and oversee recruitment strategies to attract, retain, and develop top talent across both hourly and salaried employee populations.</li><li>Champion learning and development initiatives that strengthen leadership capabilities and support employee growth.</li><li>Provide executive oversight of employee relations, performance management, investigations, corrective action processes, and complex employment matters.</li><li>Ensure compliance with all federal, state, and local employment laws and regulations across multiple jurisdictions.</li><li>Oversee workers' compensation programs, leave administration, unemployment claims, ADA accommodations, and risk mitigation efforts.</li><li>Monitor workforce trends, compensation data, turnover metrics, and HR analytics to identify opportunities and drive business decisions.</li><li>Lead compliance, training, and policy initiatives to ensure organizational consistency and regulatory adherence.</li><li>Oversee compensation, benefits, and total rewards programs while ensuring competitiveness and alignment with business objectives.</li><li>Drive strategic HR initiatives that support engagement, retention, productivity, and overall organizational performance.</li><li>Partner closely with operations leaders to ensure HR solutions are practical, effective, and aligned with the realities of a fast-paced manufacturing environment.</li></ul>
  • 2026-10-20T19:34:08Z
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