We are looking for an experienced Accounts Receivable Supervisor/Manager to lead revenue cycle activities in Garden City, New York. This role oversees receivables performance across a complex healthcare environment, supporting accurate billing, timely collections, and consistent cash application. The ideal candidate will bring strong leadership, analytical skill, and a proven ability to strengthen processes that improve cash flow and reduce outstanding balances.<br><br>Responsibilities:<br>• Direct daily receivables operations, including invoice review, payment posting, collection efforts, and follow-up to support prompt and accurate reimbursement.<br>• Build productive relationships with payors, vendors, and cross-functional teams to resolve payment delays and address open account issues efficiently.<br>• Evaluate receivables data and aging trends to identify problem areas, investigate root causes, and drive corrective action on delinquent balances.<br>• Lead initiatives with finance and operational stakeholders to streamline workflows, improve recovery performance, and enhance overall A/R results.<br>• Manage high-volume accounts receivable activity across multiple sites, practices, and specialty service lines within a healthcare setting.<br>• Coordinate collection priorities with internal partners to support organizational cash objectives and maintain alignment across teams.<br>• Maintain detailed account documentation and establish disciplined follow-up practices to improve transparency and accountability in collection activity.<br>• Monitor operational performance and recommend process enhancements that strengthen accuracy, timeliness, and consistency throughout the revenue cycle.
<p><strong>Staff Accountant - Hybrid</strong></p><p>Our client a Global firm based in Stamford, CT seeks a staff accountant to join their growing team. This role supports the month end close / reporting as well as assists with accounts payable. The firm is known for a team-based culture, nice consistent hours, promoting from within, and a very generous bonus and benefits package.</p><p><br></p><p>For immediate consideration email your resume to austin.royle@rhi.</p><p><br></p><p>TY,</p><p>Austin</p>
<p><strong>Growing Hedge Fund - Senior Accountants. Two positions!</strong></p><p><br></p><p><strong>Hybrid schedule and their office is in Stamford near train station.</strong></p><p><br></p><p>Our client, a top-rated Hedge Fund continues to build out their Stamford, CT office. The firm currently has two positions available one joining their fund accounting team, the other joining their management reporting team. The firm's environment is professional, positive, and there are tons of avenues for continued job growth.</p><p><br></p>
We are looking for a detail-oriented Payroll Administrator to support payroll and related HR operations for a retail organization in New York. This role is ideal for someone with strong payroll processing experience, advanced Excel capabilities, and a solid understanding of benefits and retirement administration. The successful candidate will help maintain accurate employee pay records, support compliance efforts, and contribute to smooth coordination across payroll, accounting, and HR activities.<br><br>Responsibilities:<br>• Process regular payroll cycles with accuracy and timeliness while maintaining complete and organized payroll records<br>• Review employee pay data, deductions, tax withholdings, and benefit elections to ensure all payroll information is current and correct<br>• Use advanced Excel functions to analyze payroll data, prepare reports, reconcile discrepancies, and support audits<br>• Administer payroll activities within systems such as ADP Workforce Now, Ceridian, or similar platforms used for timekeeping and pay processing<br>• Support 401(k) and benefits-related payroll tasks, including deductions, updates, and coordination with internal or external partners<br>• Assist with reporting needs by generating payroll summaries and customized data outputs through tools such as Crystal Reports<br>• Partner with accounting and human resources teams to resolve payroll issues, validate financial entries, and improve day-to-day processes<br>• Participate in payroll audits and compliance reviews by verifying records and helping ensure adherence to company policies and applicable regulations
<p><strong>Regional Controller, </strong>Melville, Long Island, NY</p><p><strong>Anna Parson, Robert Half</strong> is working with a well-established and growing manufacturing organization is seeking a strategic and hands-on <strong>Regional Controller with Manufacturing experience</strong> to lead accounting and finance operations across multiple business entities. The Regional Controller is a highly visible leadership role for an experienced finance professional who thrives in a fast-paced Manufacturing environment and enjoys partnering with executive leadership and collaborating across all departments to drive business performance.</p><p><strong>As the Regional Controller, you will: </strong></p><ul><li>Lead all accounting, financial reporting, budgeting, forecasting, and cash management activities across multiple entities</li><li>Oversee month-end, quarter-end, and year-end close processes</li><li>Manage consolidated financial statements for multiple entities and ensure timely, accurate reporting</li><li>Partner closely with Sales, Operations, Procurement, and Executive Leadership to support strategic decision-making</li><li>Analyze business performance, identify trends, and provide actionable financial insights</li><li>Drive process improvements, automation initiatives, and technology adoption across the finance function</li><li>Leverage AI and technology tools to identify efficiencies</li><li>Mentor and develop accounting staff while building a high-performance finance organization</li></ul><p>The successful Regional Controller candidate will bring more than strong technical accounting skills. We are seeking a leader with executive presence, intellectual curiosity, and the ability to serve as a trusted business partner across the organization. The ideal individual is energized by solving complex problems, embraces technology and innovation, and can effectively challenge and support peers throughout the business.</p><p><strong>Competitive compensation, bonus potential, and comprehensive benefits offered.</strong></p><p>For confidential consideration, contact <strong>Anna Parson at Robert Half or Apply Now! </strong></p><p><br></p>
<p><strong>Job Summary</strong></p><p>We are seeking a Collections Specialist to manage outstanding accounts and support the collection of past-due balances. This role will involve communicating with customers, researching account issues, and helping reduce delinquency while maintaining strong professional relationships. The ideal candidate is persistent, customer-focused, and highly organized.</p><p><strong>Key Responsibilities</strong></p><ul><li>Contact customers regarding past-due balances</li><li>Monitor aging reports and prioritize collection efforts</li><li>Research account discrepancies and payment delays</li><li>Collaborate with internal teams to resolve billing or account issues</li><li>Document collection activity and account status updates</li><li>Negotiate payment arrangements when appropriate</li><li>Support efforts to reduce delinquency and improve cash flow</li><li>Prepare reports related to collection activity and account trends</li></ul><p><br></p>
We are looking for a dependable Administrative Assistant to support daily office operations. This contract opportunity with permanent potential is ideal for someone who enjoys balancing communication, documentation, and data accuracy in a fast-paced manufacturing environment. The person in this role will work closely with internal departments and external customers while helping keep orders, shipping records, and administrative processes organized and on schedule.<br><br>Responsibilities:<br>• Support office activities for production and marketing teams by coordinating administrative tasks and maintaining organized documentation.<br>• Create and format customer quotations, business correspondence, and outgoing materials such as catalogs and product samples.<br>• Prepare shipment-related paperwork for domestic and international orders, including bills of lading, waybills, packing documentation, labels, and conformance records.<br>• Receive and track incoming purchase orders and quotations, distribute them to the appropriate teams, and help move orders through the review process.<br>• Enter order information into computer systems and spreadsheets with a strong focus on accuracy and timely updates.<br>• Send confirmations to customers for newly received orders and any approved revisions to existing orders.<br>• Assemble billing support documents, including shipping charge calculations, to assist with accurate invoicing.<br>• Establish and maintain customer files, generate shipping labels, compile inventory reports, and partner with quality personnel to prepare required certificates.
<p><strong>What We’re Looking For</strong></p><p>We are looking for individuals who:</p><ul><li>Are recent graduates or early in their careers</li><li>Are eager to gain practical experience and build a strong professional foundation</li><li>Are open to contract or contract-to-hire opportunities as a way to learn, grow, and expand their experience</li><li>Want to develop new skill sets and gain exposure to different software, systems, and business processes</li><li>Bring strong communication, organization, and problem-solving skills</li><li>Have an interest in accounting, finance, reporting, or analyst career paths</li><li>Are adaptable and excited to work in fast-paced, team-oriented environments</li></ul><p><br></p>
We are looking for an experienced and dependable Receptionist to support daily front desk operations for a Contract position in New York. This role serves as the first point of contact for visitors and helps create a welcoming office environment. The ideal candidate will balance guest services, communication support, scheduling coordination, and administrative assistance while maintaining strong attention to detail.<br><br>Responsibilities:<br>• Welcome guests and provide a courteous, welcoming experience from arrival through departure.<br>• Manage visitor check-in procedures, issue badges, and alert staff members when their guests arrive.<br>• Keep the front desk and reception area organized, clean, and ready for visitors throughout the day.<br>• Respond to general questions and guide visitors, callers, and vendors to the appropriate contacts or departments.<br>• Handle incoming messages, mail, and packages efficiently, maintaining accurate tracking records as needed.<br>• Coordinate meeting room bookings, appointments, and related scheduling needs for internal teams.<br>• Support the setup of conference calls and virtual meetings and communicate schedule details to attendees.<br>• Provide administrative assistance such as data entry and other routine office support tasks.<br>• Assist with office coordination activities that help ensure smooth day-to-day reception and administrative operations.
<p><strong>Accountant - Single Family Office</strong></p><p><br></p><p>We are looking for an experienced Accountant / Bookkeeper to support a single family office in Stamford, Connecticut. This position will oversee core accounting activities, maintain accurate financial records, and help ensure timely completion of recurring reporting and operational personal assistant tasks. The ideal candidate brings account reconciliation expertise, attention to detail, and the ability to manage a mix of bookkeeping and administrative responsibilities with discretion and professionalism.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Oversee daily cash activity, complete bank account reconciliations, and investigate unreconciled transactions to ensure accurate balances.</p><p>• Administer bi-weekly payroll processing and help maintain timely, accurate employee payment records.</p><p>• Prepare and record both routine and ad hoc journal entries in support of general ledger accuracy.</p><p>• Manage the full accounts payable cycle, including invoice review, payment coordination, and follow-up on vendor questions.</p><p>• Facilitate vendor setup by maintaining tax forms, payment details, and supporting documentation in organized records.</p><p>• Monitor recurring disbursements such as utilities, insurance, and subscription expenses while helping maintain effective vendor relationships.</p><p>• Contribute to the month-end close by preparing reconciliations, supporting schedules, and other accounting documentation.</p><p>• Compile year-end vendor payment information and issue required tax reporting forms for multiple entities.</p><p>• Gather financial, tax, and audit-related records and assist with broader family office matters, special projects, and collection-related administrative support.</p>
<p>Established South Jersey client is looking to add a Controller with real estate industry experience to their finance team. The Controller will be responsible for ensuring compliance within the government sector, overseeing cost accounting, consolidations, financial reporting, budgeting, general ledger responsibilities, assisting with payroll tax processing, creating financial forecasting coordinating month-end, quarter-end, and year-end financial close processes, and implementing and maintaining internal controls to safeguard company assets. The ideal individual for this role must be a people leader, drive process improvements & ERP system enhancements, have strong knowledge of GAAP, and proven experience in budgeting.</p><p><br></p><p>Major Responsibilities</p><p>· Review and manage accounting operations</p><p>· Oversee the month end close process</p><p>· Develop financial strategies</p><p>· Expense Variance Review</p><p>· Prepare financial statements and reports</p><p>· Account Reconciliations </p><p>· Consolidate financial data</p><p>· Internal Control Monitoring</p><p>· Assist with internal/external audit preparation</p><p>· Coach, Train, Mentor financial staff</p>
We are looking for a Treasury Analyst/Assistant Treasurer to support treasury operations and funding activities in Melville, New York. This position plays a key role in overseeing structured entity transactions, maintaining accurate cash and position reporting, and helping ensure timely execution of financial obligations. The ideal candidate brings strong corporate treasury knowledge, analytical ability, and a disciplined approach to managing funding flows, reconciliations, and reporting.<br><br>Responsibilities:<br>• Oversee daily treasury activity for special purpose entities, including short-term funding instruments, foreign exchange transactions, interest rate hedging activity, investments, and related cash settlements.<br>• Execute fund movements in alignment with established program priorities and distribution structures to support ongoing liquidity needs.<br>• Partner with accounting teams to facilitate accurate recording of daily ledger activity and support month-end analysis of profit and loss results and position changes.<br>• Review asset and liability balances regularly, investigate variances, and complete reconciliations to confirm accuracy across treasury positions.<br>• Prepare and circulate reporting that highlights performance trends, funding activity, exposures, and other key analytical insights for stakeholders.<br>• Collaborate with leadership to identify opportunities to streamline treasury workflows and strengthen operating procedures.<br>• Work closely with internal teams and external sponsor contacts to help shape and manage effective funding strategies.<br>• Process interest payments, fee settlements, and vendor invoice disbursements with a high level of accuracy and timeliness.
<p><strong>Recent Graduates Wanted – Temporary Finance Project Opportunity</strong></p><p><br></p><p><strong>Location: Melville, NY</strong></p><p><strong>Duration: 3–6 Months</strong></p><p><br></p><p>A major finance organization in Melville is seeking recent graduates for a temporary project expected to last <strong>3 to 6 months</strong>. This is an excellent opportunity to gain hands-on experience, build your technical skills, and work within a fast-paced professional environment.</p><p>We are looking for motivated recent graduates with degrees in:</p><ul><li>Finance</li><li>Accounting</li><li>Economics</li><li>Data Analytics</li><li>Business</li><li>Or a related field</li></ul><p><br></p>
<p><strong>Senior Accountant, Farmingdale, Long Island, NY </strong></p><p><strong>Anna Parson at</strong> <strong>Robert Half </strong>is working with a growing <strong>bank</strong> is seeking a motivated <strong>Senior Accountant</strong> to join its growing accounting. This Senior Accountant role offers the opportunity to take ownership of key accounting functions, support financial reporting activities, improve processes, and serve as a trusted resource within the department.</p><p><strong>As the Senior Accountant, you will: </strong></p><ul><li>Work on core accounting activities including general ledger maintenance, reconciliations, cash management, and financial reporting</li><li>Support monthly, quarterly, and annual close activities while ensuring accuracy and compliance</li><li>Prepare and review account analyses, balance sheet reconciliations, and supporting schedules</li><li>Assist with the preparation of banking and regulatory filings such as the Call Report, FR 2900 Report, and Y-9SP Report, ensuring reporting requirements are completed accurately and on schedule</li><li>Partner with auditors, departments, and management on financial reporting and compliance initiatives</li><li>Identify opportunities to enhance controls, streamline processes, and improve operational efficiency</li><li>Provide leadership, mentorship, and guidance to accounting staff while remaining hands-on in day-to-day operations</li><li>Participate in special projects, system enhancements, and ad hoc financial analysis</li></ul><p><strong>For confidential consideration, contact Anna Parson at Robert Half or Apply Now!!!</strong></p>
<p>We are hiring a Financial Analyst to support the Product Services function of a financial services organization based in Stamford, Connecticut. This is a long-term contract opportunity designed for a professional who wants to deepen their experience in fund operations, reporting, and financial analysis within a hybrid team environment. The position provides meaningful exposure to mutual fund administration, regulatory filings, budgeting support, and materials prepared for board review. It is a strong opportunity for someone who is proactive, detail focused, and comfortable balancing multiple deadlines.</p><p><br></p><p>Position Summary:</p><p>This role will take on expanding responsibilities across financial reporting, fund accounting, tax support, and valuation oversight for the Product Services team. The ideal candidate brings solid accounting and analytical skills, strong attention to detail, and the ability to manage a high volume of work with accuracy and timeliness. This person will partner with cross-functional teams on a range of initiatives, develop strong internal relationships, evaluate financial information, identify potential issues, and help support a strong controls framework across mutual funds, ETFs, and alternative investment products.</p><p><br></p>
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team on a contract basis in Staten Island, New York. In this role, you will provide comprehensive technical assistance to ensure smooth operations across multiple networks and campuses. You will be responsible for maintaining and troubleshooting systems, servers, and devices while collaborating with vendors to address hardware and software issues.<br><br>Responsibilities:<br>• Provide technical support to over 150 users across various networks and campuses.<br>• Administer and maintain Microsoft Windows Servers, Active Directory, Group Policy, and endpoint devices.<br>• Set up, configure, and manage multiple VMware servers, ensuring proper functionality and resolving issues.<br>• Install, configure, and manage network devices to support organizational services.<br>• Collaborate with external vendors to troubleshoot and resolve software and hardware challenges.<br>• Lead projects involving server upgrades and migrations, ensuring timely and effective execution.
<p>We are looking for an experienced Recruiter to support hiring efforts for a hybrid role based in Suffolk County, New York. This position focuses on managing the recruiting process from initial outreach through offer coordination while partnering closely with hiring managers to attract talent with relevant experience. The ideal candidate brings strong sourcing ability, experience handling multiple openings at once, and a solid understanding of applicant tracking systems.</p><p><br></p><p>Responsibilities:</p><p>• Lead end-to-end recruitment activities for assigned openings, from intake discussions and candidate outreach to interview coordination and offer support.</p><p>• Build and maintain candidate pipelines through proactive sourcing strategies across job boards, networking channels, referrals, and other recruiting resources.</p><p>• Partner with hiring managers to clarify role needs, align on candidate profiles, and provide guidance throughout the selection process.</p><p>• Manage a high volume of requisitions while maintaining organization, responsiveness, and a positive candidate experience.</p><p>• Screen applicants to evaluate experience, background, and fit for specific opportunities before advancing them through the process.</p><p>• Keep applicant tracking system records accurate and current, including candidate status updates, interview feedback, and recruiting activity notes.</p><p>• Communicate consistently with candidates and internal stakeholders to ensure timely scheduling, feedback exchange, and hiring decisions.</p>
<p>We are looking for a Human Resources Specialist to join our team in Norwalk, Connecticut. In this role, you will support various HR functions, including, recruiting, benefits administration, onboarding, and compliance-related tasks. Reporting directly to the HR Manager, you will serve as a key resource for HR policies and procedures while contributing to the smooth operation of the department.</p><p><br></p><p>Responsibilities:</p><p>• Manage end-to-end recruiting efforts, including job postings, resume screening, and candidate communication.</p><p>• Prepare and distribute offer letters based on approved compensation packages.</p><p>• Coordinate pre-employment requirements such as background checks, drug screenings, and physical exams.</p><p>• Benefits administration </p><p>• Oversee orientation and safety training to ensure seamless onboarding.</p><p>• Maintain accurate onboarding documentation and ensure compliance with established policies.</p><p>• Assist in the administration of employee records and support HR policy implementation.</p><p>• Act as a point of contact for employees regarding HR-related inquiries and procedures.</p><p>• Support Workers’ Compensation administration and ensure compliance with relevant regulations.</p><p>• Collaborate with multiple operational departments to address HR needs and provide guidance.</p><p>• Utilize office software, including Microsoft Excel and Word, for efficient HR documentation and reporting.</p><p><br></p><p>If interested, please email your resume directly to anthony.riccio@roberthalf(.com)</p>
<p><strong>Job Summary</strong></p><p>We are looking for a Staff Accountant to support general accounting operations, financial reporting, and month-end close activities. This role will assist with reconciliations, journal entries, and maintaining accurate financial records. The ideal candidate is detail-oriented, dependable, and eager to contribute to a collaborative accounting team.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Prepare journal entries and account reconciliations</li><li>Assist with month-end and year-end close processes</li><li>Maintain general ledger accuracy and supporting documentation</li><li>Analyze account activity and investigate variances</li><li>Support financial reporting and internal reporting needs</li><li>Assist with fixed assets, accruals, and prepaid expenses</li><li>Help ensure compliance with company policies and accounting procedures</li><li>Support audit requests and special projects as needed</li><li><br></li></ul>
We are looking for a Customer Service Representative to support customers from our location in a dynamic, service-driven environment. This is a Long-term Contract position suited for someone who communicates clearly, stays organized under pressure, and takes ownership of resolving customer concerns. The person in this role will handle service-related inquiries, collaborate across internal teams, and help deliver a responsive and attentive customer experience.<br><br>Responsibilities:<br>• Manage incoming customer inquiries and work through service concerns such as missed collections and other account-related issues until they are resolved.<br>• Enter service requests and customer orders with accuracy, monitor progress, and ensure each item is completed in a timely manner.<br>• Partner with teams across billing, sales, and operations to coordinate solutions that align with customer needs and business expectations.<br>• Guide customers in using available self-service resources so they can access information and complete common tasks more efficiently.<br>• Recognize repeated service challenges or workflow gaps and raise them to the appropriate internal contacts for review and improvement.<br>• Adjust quickly to updated procedures, shifting workloads, and evolving priorities within a growing organization.<br>• Maintain clear and attentive communication with customers while documenting interactions and next steps thoroughly.<br>• Support a high-volume office-based call center operation by balancing responsiveness, accuracy, and follow-through throughout the day.
We are looking for an Accounts Receivable Clerk to join an apparel manufacturing organization in Bayshore, New York. This position focuses on maintaining accurate cash application, supporting customer credit activity, and helping keep receivables current and well documented. The ideal candidate brings hands-on experience in accounts receivable operations, strong attention to detail, and the ability to work effectively with internal teams to resolve payment and billing issues.<br><br>Responsibilities:<br>• Record and apply incoming bank deposits to customer accounts with a high level of accuracy.<br>• Review checks and remittance details to ensure proper coding and timely cash posting.<br>• Manage customer chargebacks and deduction activity, including research and follow-up on open items.<br>• Process product returns, issue credit memos, and handle markdown-related account adjustments.<br>• Investigate and resolve invoice variances promptly by coordinating with relevant internal stakeholders.<br>• Submit credit requests to external credit insurance providers and maintain supporting documentation.<br>• Partner with sales staff and management to review customer credit exposure and assigned credit limits.<br>• Notify leadership when customer credit availability changes and help maintain accurate internal credit line records.
We are looking for a Customer Service Representative to support customers from our New Jersey location in a fast-moving office setting. This Long-term Contract position is ideal for someone who enjoys resolving concerns, managing service requests from start to finish, and delivering a high-quality customer experience. The person in this role will work closely with internal departments to address inquiries efficiently while helping customers navigate available support options.<br><br>Responsibilities:<br>• Handle customer inquiries related to service problems, research the cause of issues, and provide timely resolution for concerns such as missed pickups and related requests.<br>• Enter and manage customer orders and service requests with accuracy, ensuring each item is tracked through completion.<br>• Partner with teams across billing, sales, and operations to coordinate solutions that align with customer expectations and business needs.<br>• Guide customers in using self-service resources and explain available tools that can improve their overall service experience.<br>• Recognize repeated service challenges or workflow gaps and elevate them to the appropriate internal contacts for review and improvement.<br>• Adjust quickly to updated procedures, shifting priorities, and changing business demands while maintaining service quality.<br>• Maintain clear documentation of customer interactions, follow-up actions, and outcomes to support consistent communication and accountability.
<p>We are looking for an experienced Senior Accountant to support accounting operations and strengthen the accuracy of financial reporting for a long-term contract position. This role will play a key part in period-end close activities, general ledger oversight, and audit readiness while working closely with business partners across multiple functions. The ideal candidate brings strong technical accounting knowledge, sound judgment, and a process-minded approach to improving efficiency and control.</p><p><br></p><p>Responsibilities:</p><p>• Oversee essential month-end, quarter-end, and year-end close activities by preparing journal entries, reviewing account balances, and analyzing fluctuations in financial results.</p><p>• Manage general ledger activity to ensure records remain accurate, complete, and aligned with U.S. accounting standards and company policies.</p><p>• Develop audit-ready schedules and supporting documentation for financial statement reviews and coordinate responses to audit-related requests.</p><p>• Evaluate accounting guidance for complex transactions, including revenue recognition and lease matters, and draft clear technical accounting documentation when needed.</p><p>• Help maintain accounting policies and strengthen internal controls to support compliance requirements and consistent financial reporting.</p><p>• Collaborate with teams such as FP&A, Legal, Sales, and Operations to determine proper accounting treatment for contracts, expenditures, and strategic initiatives.</p><p>• Perform account and bank reconciliations, investigate discrepancies, and resolve issues in a timely manner.</p><p>• Contribute to process and system enhancements, including NetSuite-related improvements and automation efforts that increase reporting accuracy and efficiency.</p>
<p>We are looking for a Graphic Designer to support the creation of a visually compelling coffee table book. This is a Contract position suited for a publication-focused designer who can transform approved concepts into refined, print-ready layouts using Adobe InDesign. The ideal candidate brings strong editorial design judgment, works confidently with typography and imagery, and can deliver high-quality work within a fast-paced production schedule.</p><p><br></p><p>Responsibilities:</p><p>• Translate approved Figma concepts into fully built Adobe InDesign files optimized for publication production.</p><p>• Refine page composition by adjusting typography, visual elements, and image placement to achieve a cohesive editorial presentation.</p><p>• Establish and apply paragraph, character, and object styles to ensure consistency across the entire book.</p><p>• Prepare final layout files to meet print specifications, including accuracy, organization, and production readiness.</p><p>• Partner with marketing stakeholders and creative leads to align design execution with project goals and brand expectations.</p><p>• Manage multiple rounds of revisions efficiently while maintaining quality and meeting tight delivery timelines.</p><p><br></p><p>02720-0013528282</p><p><br></p>
We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical assistance for end users in New York, New York. This Long-term Contract position focuses on supporting Mac-based environments, resolving application issues, and delivering timely solutions that keep employees productive. The ideal candidate brings strong troubleshooting ability, experience working through service desk requests, and a customer-focused approach to desktop support.<br><br>Responsibilities:<br>• Deliver day-to-day technical support for users working primarily on Mac devices, addressing software and hardware issues efficiently.<br>• Investigate and resolve application-related problems, with an emphasis on restoring functionality and minimizing user disruption.<br>• Manage incoming service desk tickets, document resolutions clearly, and ensure requests are handled within expected response times.<br>• Provide support for Windows-based systems when needed, including assistance with Microsoft Windows 10 environments.<br>• Assist with account access and user support tasks involving Active Directory and related desktop tools.<br>• Troubleshoot a wide range of end-user technology concerns, escalating more complex issues when appropriate.<br>• Communicate clearly with employees to understand reported problems, explain solutions, and maintain a high level of service.<br>• Contribute to a stable support environment by tracking recurring issues and sharing practical recommendations for improvement.