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19 results for Help Desk Support Manager in Greensboro, NC

Data Entry Clerk
  • Morrisville, NC
  • onsite
  • Temporary
  • 18.00 - 20.00 USD / Hourly
  • We are looking for a meticulous and detail-oriented Data Entry Clerk to join our team in Morrisville, North Carolina. In this long-term contract position, you will play a critical role in accurately entering and managing data to support organizational operations. This is an excellent opportunity for someone who thrives in a fast-paced environment and possesses strong typing and organizational skills.<br><br>Responsibilities:<br>• Accurately input and update data into various digital systems and databases.<br>• Organize and maintain records to ensure data integrity and accessibility.<br>• Process service desk tickets efficiently using the ticketing system.<br>• Perform numeric and text-based data entry with speed and precision.<br>• Generate reports and summaries based on entered data as needed.<br>• Identify and correct errors in data entries to maintain accuracy.<br>• Collaborate with team members to ensure seamless data management processes.<br>• Adhere to company procedures and standards for data handling and confidentiality.<br>• Provide support for additional administrative tasks related to data entry when required.
  • 2025-09-12T16:08:43Z
Customer Service Representative II
  • Raleigh, NC
  • remote
  • Temporary
  • 23.55 - 23.55 USD / Hourly
  • We are looking for a skilled Customer Service Representative II to join our team in Raleigh, North Carolina. This long-term contract position offers an exciting opportunity to contribute to customer satisfaction, sales growth, and operational excellence. The ideal candidate will bring strong communication and interpersonal skills, along with a commitment to driving continuous improvement in service delivery.<br><br>Responsibilities:<br>• Deliver exceptional customer service by addressing inquiries and resolving concerns in a timely and detail-oriented manner.<br>• Collaborate with the sales team to identify opportunities for growth and assist in achieving revenue targets.<br>• Maintain accurate records and databases to ensure seamless access to customer and sales information.<br>• Develop and implement strategies to enhance customer satisfaction and loyalty.<br>• Participate in quality assurance processes, ensuring compliance with ISO standards and company policies.<br>• Train and support new team members to ensure they are equipped with the necessary skills and knowledge.<br>• Analyze competitive market trends to suggest improvements in service and product offerings.<br>• Contribute to planning and coordination of office functions to enhance operational efficiency.<br>• Drive continuous improvement initiatives to optimize service delivery and customer experience.<br>• Provide input on policy updates to align with industry standards and customer needs.
  • 2025-09-09T19:23:47Z
Network Administrator
  • Morrisville, NC
  • remote
  • Contract / Temporary to Hire
  • - USD / Hourly
  • <p>We’re hiring a Network Administrator to support and optimize our enterprise network infrastructure. This position involves configuring, maintaining, and troubleshooting a variety of network systems and technologies to ensure high availability and performance across the organization.</p><p><br></p><ul><li>CCNA certification (current)</li><li>Firewall configuration and management</li><li>Experience with Cisco Secure Firewall and Firepower Management Center</li><li>Cisco networking expertise</li><li>Proficient in Layer 2/3 switch and router setup and support</li><li>Routing protocol knowledge</li><li>Including BGP, EIGRP, RIP, and OSPF</li><li>Strong understanding of IP networking and TCP/IP stack</li><li>Hands-on experience with Cisco Meraki</li><li>Including wireless, switching, and security appliances</li><li>Wireless networking experience</li><li>Familiarity with standards and protocols; exposure to vendors like Juniper, Palo Alto, Ruckus, and Aruba</li><li>Experience with physical network infrastructure and cabling</li><li>SD-WAN implementation and support</li><li>Familiarity with network monitoring tools</li><li>Such as SolarWinds or OpManager</li><li>Proficiency in Microsoft Office tools</li><li>Experience with VoIP or UCaaS platforms</li></ul><p><br></p>
  • 2025-09-08T18:24:27Z
Systems Engineer
  • Rdu, NC
  • remote
  • Contract / Temporary to Hire
  • - USD / Hourly
  • <ul><li><strong>Active Directory management</strong>: Administer and troubleshoot user accounts, groups, permissions, and policies.</li><li><strong>Office365 support</strong>: Configure and maintain email systems, collaboration tools, and software updates to ensure smooth operations.</li><li><strong>Azure cloud integrations</strong>: Deploy, monitor, and manage cloud-based solutions to support organizational goals.</li><li><strong>PowerShell scripting</strong>: Automate processes and streamline workflows through custom scripts and tools.</li><li><strong>SQL database management</strong>: Maintain and optimize database performance, conduct troubleshooting, and support queries.</li></ul><p><br></p>
  • 2025-09-15T14:24:02Z
Human Resources (HR) Manager
  • Hillsborough, NC
  • onsite
  • Permanent
  • 75000.00 - 90000.00 USD / Yearly
  • <p>Robert Half has partnered with a growing distribution company in Hillsborough, North Carolina to assist them in hiring a HR Manager. This position is 100% onsite, so this company will only consider local candidates. The ideal candidate will possess a bachelor's degree and 5+ years of HR experience. This role will be pivotal in managing key HR functions such as recruitment, onboarding, payroll administration, employee relations, and compliance. The ideal candidate will play a vital role in fostering a positive work environment and ensuring adherence to workplace policies.</p><p><br></p><p>Responsibilities:</p><p>• Lead and oversee the recruitment process, including job postings, candidate screenings, interview scheduling, and onboarding new hires while ensuring legal compliance.</p><p>• Maintain accurate and up-to-date personnel records, including I-9 documentation, and ensure compliance with federal and state regulations.</p><p>• Manage bi-weekly payroll processing with a focus on accuracy and confidentiality, while resolving timecard issues and collaborating with payroll providers.</p><p>• Ensure compliance with employment law postings, annual reporting requirements, and workplace safety regulations.</p><p>• Support offboarding processes by preparing termination documents, conducting exit interviews, and ensuring post-employment compliance.</p><p>• Administer the company’s internship program, managing recruitment efforts and providing coaching to managers.</p><p>• Address employee relations matters by investigating workplace concerns, offering coaching to managers, and maintaining fair practices.</p><p>• Assist with benefits administration, including the open enrollment process and responding to employee inquiries regarding plan offerings.</p><p>• Oversee workers' compensation compliance and claims, ensuring adherence to safety regulations and policies.</p><p>• Participate in the development and implementation of company policies and procedures to ensure a consistent and meticulous work environment.</p>
  • 2025-09-05T21:24:10Z
Administrative Assistant
  • Durham 27707, NC
  • onsite
  • Temporary
  • 19.00 - 22.00 USD / Hourly
  • We are looking for a detail-oriented Administrative Assistant to support our team in Durham, North Carolina. This contract position involves performing a variety of administrative tasks, including data entry, scheduling, and customer service. The role offers an opportunity to contribute to the efficient operation of a dynamic office environment.<br><br>Responsibilities:<br>• Maintain accurate and organized records to ensure seamless access to information.<br>• Handle inbound calls professionally and deliver exceptional customer service.<br>• Perform precise data entry tasks to support office operations.<br>• Utilize Microsoft Office tools, including Excel and Outlook, for efficient task completion.<br>• Schedule appointments and coordinate calendars for team members.<br>• Assist with general office functions and provide administrative support as needed.<br>• Contribute to administrative management tasks to enhance productivity.<br>• Manage filing duties to keep documents organized and accessible.<br>• Offer ad-hoc administrative support to address immediate office needs.
  • 2025-08-19T15:53:44Z
Controller
  • Greensboro, NC
  • onsite
  • Permanent
  • 150000.00 - 170000.00 USD / Yearly
  • <p>We are looking for an experienced Controller to oversee financial operations and ensure compliance within a dynamic transportation industry environment. This role involves leading a team, implementing robust internal controls, and managing documentation processes across multiple entities. The ideal candidate will bring strong organizational skills and a commitment to maintaining accuracy and efficiency in all financial practices. Must have public and industry experience. </p><p><br></p><p>Responsibilities:</p><p>• Lead and manage a team of 4-5 individuals, providing mentorship and guidance to ensure high performance.</p><p>• Oversee financial operations, ensuring adherence to internal controls and compliance standards.</p><p>• Develop and maintain documentation processes to support accurate and efficient record-keeping.</p><p>• Manage multi-entity financial activities, including consolidation and reporting.</p><p>• Conduct regular audits to identify areas for improvement and ensure compliance with industry regulations.</p><p>• Collaborate with other departments to streamline financial processes and enhance operational efficiency.</p><p>• Implement and monitor systems for scanning, compiling, and controlling financial documents.</p><p>• Prepare detailed financial reports and present findings to senior management.</p><p>• Ensure timely and accurate completion of financial tasks, including budgeting and forecasting.</p>
  • 2025-09-11T14:08:44Z
Account Manager
  • Winston-salem, NC
  • onsite
  • Permanent
  • 145000.00 - 160000.00 USD / Yearly
  • <p>We are looking for an experienced a Key Account Manager to join our team based in Winston-Salem, North Carolina. This role requires a dynamic individual with a strong background in sales and account management, particularly within the telecom industry. The ideal candidate will excel at building relationships, managing key accounts, and driving business growth. Up to 75% domestic and possible international travel with occasional onsite Winston-Salem office visits. </p><p><br></p><p>Responsibilities:</p><p>• Manage and nurture relationships with key accounts, ensuring client satisfaction and long-term partnerships.</p><p>• Develop and execute strategic plans to meet and exceed sales targets for accounts exceeding $200M.</p><p>• Provide sales support and guidance to enhance customer experience and streamline processes.</p><p>• Collaborate with clients to understand their needs and tailor solutions to meet business objectives.</p><p>• Monitor account performance and identify opportunities for growth and improvement.</p><p>• Utilize knowledge of telecom materials and distribution to optimize account strategies.</p><p>• Ensure compliance with KYC and AML requirements in all account management activities.</p><p>• Handle inquiries and resolve issues promptly to maintain high levels of customer service.</p><p>• Work closely with internal teams to align account strategies with organizational goals and initiatives.</p>
  • 2025-08-27T13:39:07Z
Accounting Manager/Supervisor
  • Lexington, NC
  • onsite
  • Permanent
  • 100000.00 - 125000.00 USD / Yearly
  • We are looking for an experienced Accounting Manager/Supervisor to oversee financial operations within our organization in Lexington, North Carolina. This role requires strong leadership abilities to manage a team, ensure compliance with accounting standards, and deliver accurate financial reporting.<br><br>Responsibilities:<br>• Lead and manage a team of 5-6 accounting staff, providing guidance and performance oversight.<br>• Oversee month-end close processes to ensure timely and accurate reporting.<br>• Supervise the preparation and reconciliation of general ledger accounts.<br>• Coordinate and support financial statement audits, ensuring compliance with regulatory standards.<br>• Review and approve journal entries to maintain accuracy and integrity in financial records.<br>• Analyze financial data and provide actionable insights to senior management.<br>• Develop and implement policies to improve efficiency and effectiveness in accounting processes.<br>• Ensure compliance with internal controls and company policies.<br>• Prepare detailed financial reports to support organizational decision-making.
  • 2025-09-04T17:13:49Z
Financial Analyst
  • Durham, NC
  • onsite
  • Permanent
  • 80000.00 - 90000.00 USD / Yearly
  • <p>Robert Half is recruiting for a skilled Financial Analyst to join our client's team in Durham, North Carolina. In this role, you will play a critical part in managing financial processes, analyzing data, and supporting accounting activities. The ideal candidate will bring at least five years of experience in financial analysis or accounting, with a preference for expertise in the Retail or Consumer Goods </p><p><br></p><p>Responsibilities:</p><p>• Perform month-end close tasks including preparing journal entries, analyzing accruals, and reconciling accounts.</p><p>• Handle daily accounting transactions, conduct reconciliations, and provide ad hoc financial analyses as required.</p><p>• Assist in the preparation of accurate financial statements and internal reports.</p><p>• Monitor and reconcile inventory transactions across accounting software, inventory systems, and retail platforms.</p><p>• Analyze inventory movements, shrinkage, and cost variances to identify trends and areas for improvement.</p><p>• Evaluate retail sales and inventory data across multiple systems, ensuring the accuracy of purchase orders and invoices.</p><p>• Manage retail payment applications, resolving short payments or deductions in a timely manner.</p><p>• Investigate and resolve payment disputes, chargebacks, and other deductions in collaboration with retail partners and brokers.</p><p>• Collaborate with sales, operations, and external brokers to align on retail financial processes and resolve discrepancies.</p><p>• Support financial and business initiatives by creating models, reports, and analyses using Excel.</p><p><br></p><p>For immediate consideration please contact Steve Fields at 919-787-8226</p>
  • 2025-08-19T18:53:55Z
Staff Accountant
  • Durham, NC
  • onsite
  • Permanent
  • 65000.00 - 75000.00 USD / Yearly
  • <p>Robert Half has partnered with a stable, established company in Durham to assist them in hiring a Staff Accountant. A bachelors degree in accounting or finance and 2+ years of accounting experience are required for consideration. In this role, you will play a key part in managing crucial accounting functions such as intercompany reconciliations, journal entries, general ledger accounts receivable, accounts payable, and month end close activities. The ideal candidate will excel in maintaining accuracy and efficiency in financial operations and demonstrate strong communication skills to collaborate effectively with internal teams and external stakeholders. This is an onsite position based in Durham, NC. Experience in Property Accounting and Yardi is a plus. </p><p><br></p><p>Responsibilities:</p><p>• Manage payments by processing checks, wires, and other payment methods</p><p>• Monitor accounts receivable aging, resolve discrepancies, and communicate management regarding delinquencies.</p><p>• Prepare and issue invoices and resolve billing inquiries promptly.</p><p>• Set up new vendors, maintain vendor records, and process a high volume of invoices with correct GL coding.</p><p>• Conduct bank reconciliations and assist with employee expense reimbursement reconciliations on a monthly basis.</p><p>• Support month-end closing activities, including booking journal entries and performing account reconciliations.</p><p>• Collaborate on audits by providing necessary documentation and responding to requests.</p><p>• Identify opportunities for process improvements within accounting workflows and implement enhancements.</p><p>• Contribute to special projects and ad-hoc financial tasks </p>
  • 2025-09-04T18:09:10Z
Customer Service Representative
  • Winston-salem, NC
  • onsite
  • Permanent
  • 50000.00 - 55000.00 USD / Yearly
  • <p>We are looking for a dedicated Customer Service Representative to join our team in Winston-Salem, North Carolina. In this role, you will deliver exceptional client support, ensuring smooth communication and satisfaction through attentive service. This position is ideal for individuals with strong organizational skills and a passion for problem-solving.</p><p><br></p><p>Responsibilities:</p><p>• Provide high-quality, personalized customer support to meet and exceed client expectations.</p><p>• Manage and navigate spreadsheets effectively to track and analyze inventory data.</p><p>• Respond to customer inquiries via email and phone with accuracy and care.</p><p>• Utilize multiple web browsers and tools to address customer concerns and provide timely resolutions.</p><p>• Maintain accurate supply inventory records to ensure seamless operations.</p><p>• Build and maintain strong relationships with clients through effective account management.</p><p>• Apply critical thinking and problem-solving skills to address customer challenges.</p><p>• Uphold excellent phone etiquette to create positive interactions during every call.</p><p>• Collaborate with team members to enhance overall customer success strategies.</p>
  • 2025-09-08T16:34:20Z
Assistant Controller
  • Franklinville, NC
  • onsite
  • Permanent
  • 90000.00 - 110000.00 USD / Yearly
  • <p>We are looking for an experienced Assistant Controller to join our team in Randleman, North Carolina. In this role, you will oversee financial operations, provide strategic analysis, and ensure accurate reporting to support business objectives. This position requires someone with strong attention to detail, excellent communication skills, and the ability to manage multiple responsibilities effectively.</p><p><br></p><p>Responsibilities:</p><p>• Analyze and prepare financial statements, including income statements, balance sheets, and cash flow reports.</p><p>• Develop financial forecasts to support strategic planning and decision-making.</p><p>• Post daily cash transactions and manage accounts payable processes to ensure accuracy.</p><p>• Maintain computer network systems and resolve technical issues as needed.</p><p>• Handle HR tasks such as onboarding new employees and addressing questions about 401k plans and insurance.</p><p>• Process payroll for hourly, salaried, and commission-based employees, ensuring timely and accurate payments.</p><p>• Utilize financial software to generate detailed reports and manage accounting functions.</p><p>• Perform daily banking operations, including deposits and reconciliations.</p><p>• Collaborate with leadership and external partners to provide timely financial updates and insights.</p><p>• Implement budgeting strategies and identify opportunities for cost reduction.</p>
  • 2025-08-13T13:08:58Z
Office Manager
  • Mount Airy, NC
  • onsite
  • Permanent
  • 70000.00 - 75000.00 USD / Yearly
  • We are looking for an experienced Office Manager to oversee bookkeeping and administrative operations in Mount Airy, North Carolina. This role requires a proactive individual with expertise in financial management and organizational skills to ensure smooth day-to-day office functioning.<br><br>Responsibilities:<br>• Manage accounts payable and accounts receivable processes, ensuring accuracy and timeliness.<br>• Perform bank and credit card reconciliations to maintain proper financial records.<br>• Utilize QuickBooks to track and manage financial data effectively.<br>• Enter invoices and maintain detailed records for accounting purposes.<br>• Handle data entry tasks with precision and attention to detail.<br>• Monitor commercial leasing agreements and ensure compliance with terms.<br>• Provide administrative support to enhance office operations and workflow.<br>• Collaborate with team members to resolve discrepancies and improve processes.<br>• Develop and implement organizational procedures to optimize efficiency.<br>• Ensure all financial documentation is accurate and aligned with company standards.
  • 2025-09-15T17:54:25Z
Paralegal
  • Raleigh, NC
  • remote
  • Temporary
  • 38.00 - 44.00 USD / Hourly
  • <p>We are looking for a skilled Paralegal to join our team on a contract basis in Raleigh, North Carolina. This position involves managing litigation and dispute-related matters, ensuring compliance with internal protocols, and providing comprehensive support to legal teams. If you have a strong background in dispute resolution and administrative legal processes, we encourage you to apply. Apply today! By sending an updated resume to Fana Belcher at [fana.belcher][at]roberthalf[dot][com].</p><p><br></p><p>Responsibilities:</p><p>• Coordinate the intake and management of litigation and dispute-related files, ensuring all documentation is maintained accurately.</p><p>• Act as a liaison with insurance carriers, external counsel, and other stakeholders to provide updates, documentation, and general support.</p><p>• Monitor compliance with internal protocols related to disputes, litigation, and risk management strategies.</p><p>• Organize and facilitate meetings with internal and external parties, ensuring follow-ups and timely communication.</p><p>• Maintain and update databases for tracking dispute information, legal templates, and case-related documents.</p><p>• Conduct insurance coverage reviews and ensure adherence to policy requirements.</p><p>• Collaborate with internal teams to optimize workflows and implement improvements based on legal developments.</p><p>• Provide administrative and compliance support for special legal projects as needed.</p><p>• Assist in preparing case files, including discovery, trial preparation, and civil litigation tasks.</p>
  • 2025-09-03T21:14:08Z
Sr. Financial Analyst
  • Chapel Hill, NC
  • onsite
  • Permanent
  • 80000.00 - 90000.00 USD / Yearly
  • We are looking for a Senior Financial Analyst to join our team in Chapel Hill, North Carolina. This role is ideal for a detail-oriented individual with strong analytical capabilities who can provide valuable insights to support decision-making and drive financial performance. The successful candidate will play a key role in analyzing financial data, creating models, and delivering actionable recommendations.<br><br>Responsibilities:<br>• Conduct comprehensive financial analyses to evaluate business performance and identify trends.<br>• Develop and maintain financial models to support strategic planning and forecasting.<br>• Perform variance analyses to compare actual results against budgets and forecasts, providing detailed explanations.<br>• Deliver ad hoc financial analyses to address specific business questions or challenges.<br>• Utilize data mining techniques to extract, interpret, and visualize financial data.<br>• Collaborate with cross-functional teams to provide financial insights and recommendations.<br>• Prepare detailed reports and presentations for senior management to aid in decision-making.<br>• Ensure accuracy and consistency in financial data and reporting processes.<br>• Monitor key performance indicators and identify areas for improvement.<br>• Support the implementation of financial strategies to enhance organizational efficiency.
  • 2025-09-10T17:58:42Z
Accounting Clerk
  • Greensboro, NC
  • onsite
  • Temporary
  • 21.85 - 25.30 USD / Hourly
  • We are looking for a detail-oriented Accounting Clerk to join our team on a long-term contract basis in Greensboro, North Carolina. In this role, you will handle key financial tasks such as accounts payable, accounts receivable, and data entry, ensuring accuracy and efficiency in all processes. This position offers an excellent opportunity to contribute to a dynamic environment while leveraging your QuickBooks expertise.<br><br>Responsibilities:<br>• Manage accounts payable activities, including invoice processing and timely payments.<br>• Oversee accounts receivable tasks, ensuring accurate billing and prompt collections.<br>• Utilize QuickBooks to maintain financial records and streamline accounting processes.<br>• Perform data entry with precision to support financial reporting and analysis.<br>• Process invoices efficiently while verifying accuracy and compliance with company policies.<br>• Collaborate with team members to resolve discrepancies and ensure smooth workflow.<br>• Generate and review financial reports to support decision-making.<br>• Maintain organized and up-to-date records for all financial transactions.<br>• Ensure compliance with internal standards and external regulations.
  • 2025-09-03T20:39:07Z
Sr. Accountant
  • Raleigh, NC
  • onsite
  • Contract / Temporary to Hire
  • 27.71 - 32.09 USD / Hourly
  • We are looking for an experienced and dynamic Senior Accountant to join our team in Raleigh, North Carolina. This Contract-to-Permanent role offers the opportunity to work closely with senior leadership, including the CFO and Controller, and contribute to high-level financial operations. The ideal candidate will bring expertise in payroll accounting, auditing, and construction-related finance while showcasing strong communication skills and an efficient approach.<br><br>Responsibilities:<br>• Collaborate directly with the CFO and Controller to support high-level financial decision-making.<br>• Oversee payroll accounting processes, ensuring accuracy and compliance with applicable regulations.<br>• Perform month-end close activities, including preparing journal entries and reconciling general ledger accounts.<br>• Handle account and bank reconciliations to maintain accurate financial records.<br>• Conduct audits and provide insights based on findings to improve financial practices.<br>• Utilize construction industry knowledge to manage specialized accounting tasks effectively.<br>• Foster positive client relationships through proactive communication and efficient engagement.<br>• Assist with financial reporting and analysis to support organizational goals.<br>• Leverage experience in public accounting to enhance operational processes and compliance.<br>• Stay updated on industry trends and best practices to drive continuous improvement.
  • 2025-08-19T21:44:09Z
Sr. Accountant
  • Mayodan, NC
  • onsite
  • Permanent
  • 70000.00 - 80000.00 USD / Yearly
  • We are looking for an experienced Senior Accountant to join our team in Mayodan, North Carolina. In this role, you will play a key part in maintaining financial accuracy and supporting decision-making processes within a dynamic manufacturing environment. The ideal candidate will have strong expertise in accounting practices and a solid understanding of general ledger operations.<br><br>Responsibilities:<br>• Prepare and oversee month-end close procedures to ensure timely and accurate financial reporting.<br>• Manage general ledger activities, including reconciliations and maintenance of accounts.<br>• Record and review journal entries to maintain compliance with accounting standards.<br>• Reconcile accounts and banks to verify accuracy and resolve discrepancies.<br>• Handle accounts payable and accounts receivable processes efficiently.<br>• Maintain and track fixed assets to ensure proper accounting and inventory management.<br>• Conduct ad hoc financial analyses to support strategic business decisions.<br>• Collaborate with internal teams to improve financial processes and reporting.<br>• Ensure compliance with all relevant regulations and company policies.
  • 2025-09-11T15:34:16Z