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2 results for Service Support Administrative in Green Bay, WI
- Green Bay, WI
- onsite
- Temporary
- 24.7 - 28.6 USD / Hourly
- <p>We are seeking an IT Support Specialist I to support and maintain technical infrastructure across a growing enterprise environment. This role provides hands-on support for end-user technology, ensuring timely resolution of issues and a positive user experience through responsive service and direct collaboration with business teams. <strong>This role is ONSITE IN GREEN BAY, WISCONSIN!</strong></p><p><br></p><p>This position is ideal for someone who enjoys a mix of desktop support, hardware troubleshooting, and user interaction in a fast-paced operational environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p>Provide frontline support for end-user workstations, hardware, and related software (including scan guns, label printers, laptops, tablets, and peripherals)</p><p>Diagnose and resolve hardware and software issues, implementing effective corrective solutions</p><p>Participate in IT documentation and knowledge base updates to support team efficiency</p><p>Assist with system imaging, equipment deployment, and lifecycle management</p><p>Support system changes, upgrades, and rollouts affecting end users</p><p>Collaborate with third-party IT vendors providing equipment and support services</p><p>Respond promptly to system outages and service disruptions to minimize downtime</p><p>Partner with team members to deliver consistent, high-quality IT support</p><p><br></p><p><strong>Qualifications</strong></p><p>Bachelor’s degree in Computer Science, Computer Engineering, or 2+ years of direct IT support experience</p><p>Experience with Microsoft operating systems, Active Directory, and domain environments</p><p>Hands-on experience with Windows OS and Microsoft 365 suite</p><p>Strong troubleshooting and problem-solving skills</p><p><br></p><p><strong>Preferred</strong></p><p>Experience supporting Apple devices</p><p>Exposure to manufacturing or operational environments</p><p><br></p><p><strong>What We’re Looking For</strong></p><p>Strong customer service mindset and communication skills</p><p>Ability to work onsite and collaborate directly with end users</p><p>Organized and detail-oriented approach to documentation and processes</p><p>Willingness to learn and grow within IT operations</p>
- 2026-04-16T00:00:00Z
- Chilton, WI
- onsite
- Temporary
- 18 - 19 USD / Hourly
- <p>We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Chilton, Wisconsin. This role is ideal for individuals with strong interpersonal skills, computer proficiency, and a background in customer service or administrative support. Working in the non-profit sector, this position offers an opportunity to make a meaningful impact while delivering excellent service.</p><p><br></p><p>Responsibilities:</p><p>• Process applications efficiently and accurately, ensuring all required information is complete.</p><p>• Provide exceptional service by responding to inbound calls and addressing customer inquiries in a timely manner.</p><p>• Handle outbound calls to follow up on application statuses or gather additional information when necessary.</p><p>• Manage order entry tasks, updating records and maintaining data integrity.</p><p>• Utilize computer systems to track, update, and process customer information.</p><p>• Support administrative tasks related to application processing and customer communication.</p><p>• Collaborate with team members to resolve issues and improve service delivery.</p><p>• Maintain a detail-oriented approach and uphold the organization’s values during all client interactions.</p><p>• Ensure compliance with company policies and procedures while handling sensitive information.</p><p>• Identify opportunities for process improvements and contribute suggestions to enhance workflow.</p>
- 2026-04-15T00:00:00Z