Add your latest resume to match with open positions.
1 result for Desktop Support Analyst in Grand Rapids, MI
- Kalamazoo, MI
- onsite
- Temporary
- 19.95 - 23.1 USD / Hourly
- We are looking for a detail-oriented Help Desk Analyst to join our team in Kalamazoo, Michigan. In this role, you will assist with technical support, equipment upgrades, and troubleshooting tasks. This is a long-term contract position ideal for individuals with a strong foundation in technology and a passion for problem-solving.<br><br>Responsibilities:<br>• Provide hands-on technical support for equipment setups, swaps, and upgrades.<br>• Perform troubleshooting and maintenance for Chromebooks, PCs, and related devices.<br>• Conduct equipment refreshes to ensure systems are up-to-date and operating efficiently.<br>• Assist users with hardware and software issues, delivering clear and effective solutions.<br>• Maintain accurate documentation of technical support activities and resolutions.<br>• Collaborate with team members to identify and implement process improvements.<br>• Ensure all workstations are configured and functioning according to company standards.<br>• Respond promptly to technical inquiries and deliver exceptional customer service.<br>• Test and verify the functionality of updated or replaced equipment.<br>• Stay informed about emerging technologies to enhance support capabilities.
- 2026-03-12T00:00:00Z