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6 results for Customer Service Representative in Germantown, WI
- Racine, WI
- onsite
- Temporary to Hire
- 20 - 21 USD / Hourly
- We are looking for a Customer Service Representative to support a non-profit organization in Racine, Wisconsin. This contract position with permanent potential is ideal for someone who enjoys helping people, communicating clearly, and handling a steady flow of customer interactions in a service-focused environment. The person in this role will manage inquiries, process orders accurately, and provide dependable support across inbound and outbound communication channels.<br><br>Responsibilities:<br>• Respond to incoming customer calls with professionalism and provide clear, helpful information.<br>• Assist individuals with questions, concerns, and service requests while delivering a positive customer experience.<br>• Enter orders and update customer details with accuracy and attention to detail.<br>• Place outbound calls as needed to follow up on requests, confirm information, or provide updates.<br>• Document customer interactions thoroughly to maintain organized and reliable records.<br>• Resolve routine issues efficiently and escalate more complex matters to the appropriate team when necessary.<br>• Support daily call center operations by managing a consistent volume of phone-based interactions.
- 2026-10-09T00:00:00Z
- Waukesha, WI
- onsite
- Temporary to Hire
- 20 - 22 USD / Hourly
- We are looking for a Customer Service Representative to support a non-profit organization serving families in Wisconsin. This contract opportunity with permanent potential is ideal for someone who is compassionate, organized, and confident communicating with people who need timely assistance. In this role, you will help deliver responsive customer support, handle high-volume calls, and guide individuals through service-related questions with professionalism and care.<br><br>Responsibilities:<br>• Respond to incoming calls from clients and community members, providing accurate information and courteous service<br>• Make outbound calls as needed to gather details, share updates, and support follow-up communication<br>• Enter and update client information in internal systems with a high level of accuracy<br>• Assist individuals with questions about available services, eligibility, and next steps in the process<br>• Maintain clear documentation of customer interactions, requests, and outcomes<br>• Coordinate with team members to ensure timely resolution of service issues and client concerns<br>• Manage a steady volume of phone and administrative tasks while maintaining quality and attention to detail<br>• Support service delivery efforts that help households address urgent energy-related needs and improve long-term stability
- 2026-10-09T00:00:00Z
- Waukesha, WI
- onsite
- Temporary to Hire
- 20 - 22 USD / Hourly
- We are looking for a Customer Service Representative to support a mission-driven non-profit organization in Wisconsin. This contract opportunity with the potential to become permanent is ideal for someone who enjoys helping customers, managing high-volume phone interactions, and ensuring orders are handled accurately. In this role, you will serve as a key point of contact for incoming inquiries while delivering courteous, efficient service across each interaction.<br><br>Responsibilities:<br>• Respond to incoming customer calls promptly and provide helpful, attentive support.<br>• Assist callers with questions, resolve routine issues, and ensure each interaction is handled with care and accuracy.<br>• Enter customer orders and service details into internal systems while maintaining complete and accurate records.<br>• Place outbound calls as needed to follow up on requests, clarify order information, or provide updates.<br>• Manage a steady volume of call center activity while maintaining service quality and attention to detail.<br>• Communicate clearly with customers and internal team members to support timely resolution of service needs.
- 2026-10-09T00:00:00Z
- New Berlin, WI
- onsite
- Temporary / Contract
- 23 - 25 USD / Hourly
- We are looking for a Customer Service Representative to support order processing, shipment coordination, and customer communication for a manufacturing operation in Wisconsin. This contract position plays an important role in keeping customer orders accurate, deliveries on schedule, and service interactions attentive and responsive. The ideal candidate brings at least 2 years of experience in customer service and order entry, along with the ability to work across internal teams, carriers, and external partners to resolve issues efficiently.<br><br>Responsibilities:<br>• Manage the full lifecycle of customer orders each day, from entry through release, to help ensure timely and accurate fulfillment.<br>• Maintain order details in internal systems and third-party logistics platforms, updating records as needed to reflect changes or corrections.<br>• Investigate order issues such as shortages, delays, and discrepancies, then coordinate with the appropriate teams to reach resolution quickly.<br>• Provide customers and internal partners with clear updates on order progress, shipping activity, and expected delivery timing.<br>• Arrange pickup and delivery appointments with warehouses, distribution centers, customers, and transportation providers.<br>• Work closely with carriers and 3PL partners to oversee shipment movement and address transportation-related exceptions before they escalate.<br>• Administer freight charges on customer orders, review billing documents, and reconcile invoices against contracted rates and shipment records.<br>• Verify and improve the accuracy of customer, product, vendor, and transportation data, and assist with data preparation tied to organizational system initiatives.<br>• Deliver responsive service for inbound customer inquiries while partnering with Sales, Operations, Supply Chain, and Finance to improve service performance.
- 2026-10-08T00:00:00Z
- Sussex, WI
- onsite
- Temporary to Hire
- 24.7 - 28.6 USD / Hourly
- <p>We are looking for a detail-oriented Customer Service Representative to join a team in Sussex, Wisconsin in a contract capacity. This position focuses on supporting customers through accurate quote preparation, order processing, and responsive communication that helps create a smooth end-to-end experience. The ideal candidate brings a strong service mindset, works well across departments, and is comfortable managing multiple priorities while maintaining accuracy and follow-through.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and process customer quotes, sales orders, and related transactions with a high level of accuracy and timeliness.</p><p>• Monitor open orders and follow up proactively with customers regarding status updates, changes, and next steps.</p><p>• Coordinate revisions, rush requests, and other order adjustments to help meet customer expectations and business requirements.</p><p>• Administer subscription and contract records for platform and cellular services, ensuring details remain current and organized.</p><p>• Partner with internal teams to address customer questions, resolve issues, and communicate information clearly throughout the order lifecycle.</p><p>• Maintain thorough documentation of customer interactions, order activity, and service updates within CRM and related systems.</p><p>• Recommend practical improvements to quoting, order handling, and service workflows to support greater efficiency and consistency.</p><p>• Contribute to team performance goals by delivering strong service results, supporting KPI targets, and helping enhance the overall customer experience.</p><p>• Represent the voice of the customer by sharing feedback and insights that support better service and cross-functional decision-making.</p><p>• Perform additional assigned duties as needed to support daily operations and customer needs.</p>
- 2026-10-05T00:00:00Z
- Milwaukee, WI
- onsite
- Temporary / Contract
- 21 - 23 USD / Hourly
- We are looking for a Member Services Representative to support members, policy owners, and internal partners by delivering clear, timely assistance related to life and annuity products. This Long-term Contract position is based in Milwaukee, Wisconsin, and is ideal for someone who thrives in a service-focused environment where accuracy, consistency, and sound judgment are essential. The person in this role will manage inquiries, complete policy-related transactions, and help ensure each interaction is handled with care and attention to detail.<br><br>Responsibilities:<br>• Respond to member, owner, and field representative questions by researching account details and providing accurate explanations on policy provisions, transaction activity, financial history, and general tax-related information.<br>• Review policy records, digital files, and other available resources to investigate issues thoroughly and communicate next steps or resolutions in a clear and detailed manner.<br>• Complete routine policyholder transactions such as loans, withdrawals, surrenders, and ownership updates while maintaining accuracy and compliance with company procedures.<br>• Perform contractual policy changes that require manual handling and ensure records are updated correctly and efficiently.<br>• Support day-to-day service operations in a fast-paced call center environment, balancing inbound inquiries with administrative processing responsibilities.<br>• Take ownership of a designated specialized process within the department in addition to core service duties, helping maintain consistency and quality in that area.<br>• Contribute to special assignments and one-time projects as business needs arise, providing dependable support to the broader team.
- 2026-10-09T00:00:00Z