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7 results for Help Desk Tier 3 in Garland, TX

IT Support

Dallas, TX
onsite
Temporary / Contract
26.00 - 29.00 USD / Hourly
Position SummaryA growing healthcare technology organization is seeking two Help Desk Support professionals to assist with a large-scale employee onboarding and systems integration initiative. These roles will provide hands-on technical support for new users, ensuring a smooth transition into company applications, devices, and access management platforms during a high-volume onboarding project. POSITION TITLE: Help Desk Support Analyst (2 Openings)LOCATION: Dallas, TX (Onsite 5 Days per Week)SALARY: $26 - $29/hourDURATION: 6-Month Contract possible extensions RESPONSIBILITIES<ul><li>Provide day-one technical support for newly onboarded employees, including account access, email setup, and application configuration.</li><li>Create, modify, and troubleshoot user accounts within Active Directory, Azure AD, Microsoft 365, and identity management platforms.</li><li>Assist employees with password resets, account lockouts, multi-factor authentication enrollment, and single sign-on setup.</li><li>Support Windows and Mac devices, including workstation deployments, software installations, VPN connectivity, Wi-Fi access, and printer troubleshooting.</li><li>Monitor and update help desk tickets, document resolutions, and escalate complex incidents to higher-level support teams when necessary.</li></ul>
2026-07-02T17:30:09Z

EUC Admin

Dallas, TX
onsite
Temporary to Hire
33.65 - 38.46 USD / Hourly
This role sits within a corporate IT environment supporting executive leadership and onsite staff, with a strong emphasis on white-glove service and high-touch end user support. The position focuses on delivering an exceptional user experience, serving as the primary IT presence at headquarters, and supporting the transition from MSP-managed services to an internal help desk model. POSITION TITLE: End User Computing Administrator / Desktop Support SpecialistLOCATION: Dallas, TX (Hybrid – onsite Tues–Thurs minimum)SALARY: $70,000 - $80,000 Depending on Experience DURATION: 6-month contract to permanent RESPONSIBILITIES:<ul><li>Serve as the primary onsite IT point of contact, delivering white-glove support to executives, leadership, and corporate staff (40–50 users)</li><li>Resolve Tier 1 and Tier 2 tickets across Windows, macOS, and Microsoft 365 environments, providing clear communication and timely follow-up</li><li>Support executive meetings by setting up and troubleshooting AV systems, including Zoom Rooms, Teams Rooms, and conference room technology</li><li>Assist with endpoint management tasks such as device provisioning, imaging, hardware troubleshooting, and lifecycle support</li><li>Contribute to the internalization of IT support by helping transition services from an MSP, building ticketing workflows, and creating knowledge base documentation</li></ul>
2026-07-02T17:30:09Z

Help Desk/Desktop Support Analyst

Dallas, TX
remote
Permanent / Full Time
65000.00 - 70000.00 USD / Yearly
Job TitleHelp Desk Analyst Company OverviewA well-established managed services provider in the IT and infrastructure solutions space is seeking a Helpdesk Analyst to join its growing team. Based in Santa Clarita, California, the organization partners with diverse clients to deliver reliable, scalable, and user-friendly technology solutions across IT operations, cybersecurity, and network environments. With a strong focus on service excellence and continuous improvement, the company is committed to helping businesses operate efficiently and securely. Role SummaryThe Helpdesk Analyst plays a critical role in supporting and maintaining client IT environments by addressing technical issues, responding to alerts, and driving proactive improvements. This position is primarily remote but based in Santa Clarita, California, with occasional on-site support required for nearby client locations. The ideal candidate thrives in a fast-paced environment and is passionate about troubleshooting, process optimization, and delivering exceptional customer support. Key Responsibilities<ul><li>Monitor alert systems and respond to incidents, ensuring timely escalation when necessary</li><li>Provide remote and occasional on-site technical support for client environments</li><li>Manage ticket queues, ensuring accurate documentation and timely resolution of incidents and service requests</li><li>Troubleshoot and resolve network infrastructure and system-related issues</li><li>Oversee the full lifecycle of incidents and problem tickets from intake to resolution</li><li>Create, update, and maintain technical documentation and standard operating procedures</li><li>Collaborate with operations teams to improve service delivery and efficiency</li><li>Identify trends and recurring issues to proactively minimize downtime</li><li>Contribute to the development of scalable, best-in-class helpdesk operations</li></ul>Compensation & Benefits<ul><li>Hourly compensation: $26–$34 DOE, plus potential bonus opportunities</li><li>Comprehensive health, dental, and vision insurance</li><li>Paid time off and work-life balance initiatives</li><li>Professional development support, including company-sponsored certifications and tuition reimbursement</li><li>Referral bonus program and additional employee benefits</li></ul>Additional Details<ul><li>Work model: Primarily remote with occasional on-site client visits</li><li>Full-time position with standard Monday–Friday schedule and periodic on-call responsibilities</li><li>Career growth opportunities with structured development and advancement pathways</li><li>Collaborative, team-oriented environment with a focus on continuous improvement</li></ul>
2026-06-17T20:24:01Z

System Engineering Manager

Dallas, TX
onsite
Permanent / Full Time
140000.00 - 150000.00 USD / Yearly
This individual will own the enterprise application portfolio and serve as a key technology leader, partnering with business stakeholders, IT leadership, and vendors to ensure systems remain secure, scalable, reliable, and aligned with long-term business goals. What You'll Be DoingLead the enterprise application portfolio strategy and roadmapOversee business-critical platforms including CRM, HR, financial systems, document management, collaboration, and knowledge management solutionsDrive application implementations, upgrades, migrations, integrations, and modernization initiativesPartner with business leaders to improve system utilization, business processes, and user experienceManage application lifecycle governance, change management, licensing, and performance monitoringEnsure application availability, reliability, security, and capacity planningOversee APIs, integrations, and enterprise data flowsManage vendors, contracts, consultants, and service-level agreementsLead enterprise application projects from planning through successful deliverySupport cloud adoption and digital transformation initiativesContribute to disaster recovery, cybersecurity, and business continuity efforts
2026-07-17T11:53:40Z

Investment Operations Analyst

Fort Worth, TX
onsite
Permanent / Full Time
80000.00 - 110000.00 USD / Yearly
We are looking for an Investment Operations Analyst to support a fast-paced financial services organization in Fort Worth, Texas. This role focuses on delivering accurate investor communications, coordinating fund activity, and maintaining high-quality reporting for institutional clients. The position offers meaningful exposure across internal teams and is well suited for a highly organized individual who enjoys analyzing data and improving reporting processes. Join a leading Fort Worth investment firm managing billions in credit and alternative assets. We're seeking a sharp, detail-driven Analyst to own investor reporting, capital calls, and distribution processes for institutional clients. You'll work cross-functionally with Trading, Legal, and Client Coverage teams, build reporting using Excel's most powerful tools (Power Query, VBA), and directly shape how top-tier investors experience our firm. Ideal for a self-starter who thrives on solving data puzzles and wants real ownership from day one. Hybrid schedule, downtown Fort Worth office. 2-5 years finance/accounting experience required. Joe.Faradie at roberthalf com this is the best way to apply
2026-07-17T20:28:38Z

Program Manager

Arlington, TX
onsite
Permanent / Full Time
120000.00 - 160000.00 USD / Yearly
We are seeking a Program Manager to lead complex defense manufacturing and automation programs from concept through completion. This individual will serve as the primary point of accountability for program execution, customer engagement, financial performance, resource planning, and cross-functional coordination. The ideal candidate will come from an engineering background prior to getting into Program Management. If you highly enjoy and have been involved in building and scaling manufacturing programs from the ground up and understands the complexities of managing programs across multiple tiers of the defense industrial base, manufacturing and automation. Then please apply today!'Responsibilities<ul><li>Lead defense manufacturing and automation programs from proposal through production.</li><li>Manage cost, schedule, scope, risk, and overall program performance.</li><li>Coordinate cross-functional teams including engineering, manufacturing, supply chain, and quality.</li><li>Develop program schedules, resource plans, budgets, and customer deliverables.</li><li>Lead customer meetings, executive reviews, and program status reporting.</li><li>Support RFP responses, proposal development, and contract execution.</li><li>Identify and mitigate technical, financial, and operational risks.</li></ul>
2026-07-03T16:53:42Z

IT Manager/Director

Arlington, TX
onsite
Temporary to Hire
63.34 - 73.34 USD / Hourly
We are looking for an experienced IT leader to guide technology operations and software development efforts for a service-focused organization in Arlington, Texas. This contract position with permanent potential is primarily onsite and will play a central role in aligning infrastructure, security, and application delivery with broader business objectives. The person in this role will partner with internal teams and external stakeholders to keep critical systems running effectively, strengthen technical processes, and lead projects from planning through execution. Responsibilities: • Direct daily technology operations across infrastructure, networks, business systems, application support, and information security functions. • Lead, coach, and develop IT team members and project leads while fostering accountability, collaboration, and continuous improvement. • Shape and execute technology strategies that support company goals, including standards for system selection, deployment, maintenance, and long-term support. • Oversee the design, implementation, upkeep, and protection of enterprise systems and software applications to ensure reliability and security. • Evaluate operational and cybersecurity risks, recommend practical safeguards, and drive initiatives that protect company data and system access. • Partner with development resources to investigate and resolve complex client batch-processing and application performance issues. • Advise executive and departmental stakeholders on technology priorities, business needs, and opportunities to improve operational efficiency through IT solutions. • Monitor service performance and project progress to ensure technology services are delivered on schedule, within scope, and with minimal disruption. • Manage relationships with external vendors and consultants, including service quality, deliverables, and coordination on key initiatives. • Prepare, track, and manage departmental goals and annual budget plans in support of the organization's strategic direction.
2026-07-16T14:04:27Z