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19 results for Front Desk Assistant in Garland, TX

Front Desk Receptionist
  • Addison, TX
  • remote
  • Temporary
  • 21.00 - 23.00 USD / Hourly
  • <p>A client of ours is looking to hire a corporate Front Desk Receptionist, where you will play a key role in providing the first impression for our office. We are seeking an energetic, service-oriented professional who excels at helping visitors and employees feel welcome and supported.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet visitors, clients, and staff with professionalism and warmth, ensuring a positive experience from arrival to departure.</li><li>Answer and route incoming calls, take messages, and respond to inquiries promptly.</li><li>Manage visitor logs, distribute access badges, and oversee front desk security protocols.</li><li>Handle incoming and outgoing mail, packages, and deliveries.</li><li>Maintain an organized and welcoming reception area.</li><li>Support scheduling for conference rooms and office events as needed.</li><li>Assist with basic administrative tasks such as filing, data entry, and supply inventory.</li></ul><p><br></p>
  • 2025-11-25T15:24:21Z
Front Desk Receptionist
  • Addison, TX
  • remote
  • Temporary
  • 21.00 - 23.00 USD / Hourly
  • <p>A client of ours is looking to hire a corporate Front Desk Receptionist, where you will play a key role in providing the first impression for our office. We are seeking an energetic, service-oriented professional who excels at helping visitors and employees feel welcome and supported.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet visitors, clients, and staff with professionalism and warmth, ensuring a positive experience from arrival to departure.</li><li>Answer and route incoming calls, take messages, and respond to inquiries promptly.</li><li>Manage visitor logs, distribute access badges, and oversee front desk security protocols.</li><li>Handle incoming and outgoing mail, packages, and deliveries.</li><li>Maintain an organized and welcoming reception area.</li><li>Support scheduling for conference rooms and office events as needed.</li><li>Assist with basic administrative tasks such as filing, data entry, and supply inventory.</li></ul><p><br></p>
  • 2025-11-25T15:24:21Z
Receptionist
  • Mesquite, TX
  • onsite
  • Contract / Temporary to Hire
  • 19.00 - 21.00 USD / Hourly
  • <p>We are seeking a professional and organized <strong>Receptionist</strong> to join a law firm in <strong>Mesquite, TX</strong>. This is a great<strong> contract to permanent hire opportunity</strong> for someone with strong administrative skills and a friendly, client-focused attitude. Legal experience is <strong>not required</strong> but is considered a plus. The ideal candidate will be adept at multitasking, reliable, have strong communication skills, and demonstrate a commitment to providing exceptional support.</p><p><br></p><p><br></p><p>Responsibilities:</p><p>• Answer and direct incoming calls using a multi-line phone system to ensure efficient communication.</p><p>• Organize and maintain office files to support streamlined administrative processes.</p><p>• Manage the office calendar, including scheduling and coordinating appointments.</p><p>• Monitor and replenish office supplies to maintain a well-equipped workspace.</p><p>• Perform various general administrative tasks to support daily office operations.</p><p>• Transfer calls promptly and accurately to the appropriate departments or individuals.</p><p>• Utilize Microsoft Office Suite for documentation, scheduling, and communication purposes.</p><p>• Assist with ordering office supplies and ensuring timely delivery.</p><p>• Support back-office functions to enhance overall team productivity.</p><p>• Maintain a welcoming and detail-oriented front office environment.</p>
  • 2025-12-08T19:24:06Z
Part-time Executive Assistant
  • Dallas, TX
  • remote
  • Temporary
  • 36.00 - 41.00 USD / Hourly
  • <p>We are looking to hire a Part-time Executive Assistant to support a family office here in Dallas, Texas for 24-32 hours a week. This Executive Assistant will play a pivotal role in managing complex administrative, operational, and personal support functions. The position requires absolute discretion, top-tier organizational skills, digital fluency, and a proactive approach to problem-solving in a dynamic, fast-paced environment.</p><p>Key Responsibilities:</p><ul><li>Coordinate high-level calendaring, travel arrangements (domestic/international), and confidential meetings for the principal and family members.</li><li>Manage complex schedules, event planning, and logistics for multiple properties and personal projects.</li><li>Liaise with internal staff, professional advisors, external vendors, and VIP contacts with diplomacy and professionalism.</li><li>Oversee sensitive correspondence, document management, and confidential files.</li><li>Support workflow automation initiatives and cross-functional process improvements within the office.</li><li>Monitor and assist in financial, philanthropic, investment-related, and personal projects as directed.</li><li>Proactively solve day-to-day challenges and anticipate needs for the principal and family.</li><li>Navigate CRM platforms, digital productivity tools, and emerging technologies to optimize efficiency.</li><li>Organize executive communications, prepare presentations, and draft reports.</li><li>Occasionally act as family representative in select transactions or events.</li></ul><p><br></p>
  • 2025-11-25T15:08:37Z
Part-time Executive Assistant
  • Dallas, TX
  • remote
  • Temporary
  • 36.00 - 41.00 USD / Hourly
  • <p>We are looking to hire a Part-time Executive Assistant to support a family office here in Dallas, Texas for 24-32 hours a week. This Executive Assistant will play a pivotal role in managing complex administrative, operational, and personal support functions. The position requires absolute discretion, top-tier organizational skills, digital fluency, and a proactive approach to problem-solving in a dynamic, fast-paced environment.</p><p>Key Responsibilities:</p><ul><li>Coordinate high-level calendaring, travel arrangements (domestic/international), and confidential meetings for the principal and family members.</li><li>Manage complex schedules, event planning, and logistics for multiple properties and personal projects.</li><li>Liaise with internal staff, professional advisors, external vendors, and VIP contacts with diplomacy and professionalism.</li><li>Oversee sensitive correspondence, document management, and confidential files.</li><li>Support workflow automation initiatives and cross-functional process improvements within the office.</li><li>Monitor and assist in financial, philanthropic, investment-related, and personal projects as directed.</li><li>Proactively solve day-to-day challenges and anticipate needs for the principal and family.</li><li>Navigate CRM platforms, digital productivity tools, and emerging technologies to optimize efficiency.</li><li>Organize executive communications, prepare presentations, and draft reports.</li><li>Occasionally act as family representative in select transactions or events.</li></ul><p><br></p>
  • 2025-11-25T15:13:47Z
Executive Assistant
  • Dallas, TX
  • onsite
  • Contract / Temporary to Hire
  • 35.63 - 41.25 USD / Hourly
  • <p>We are looking for a detail-oriented and proactive Executive Assistant to support CEO in a fast-paced environment. This role requires exceptional organizational skills and the ability to manage multiple priorities effectively. As this is a Contract to permanent position, it provides an excellent opportunity for career advancement and long-term growth. The position is based in Dallas, Texas.</p><p><br></p><p>Responsibilities:</p><p>• Manage and coordinate executive calendars, ensuring all appointments, meetings, and deadlines are accurately scheduled.</p><p>• Prepare, edit, and deliver well-organized presentations, reports, and other materials for senior leadership.</p><p>• Act as the primary point of contact between executives, clients, and internal teams, ensuring seamless communication.</p><p>• Organize travel arrangements, including booking flights, accommodations, and transportation, while maintaining detailed itineraries.</p><p>• Handle confidential information with discretion and maintain a high level of integrity at all times.</p><p>• Assist with meeting preparation, including agenda creation, document distribution, and taking detailed meeting minutes.</p><p>• Monitor and prioritize incoming correspondence, ensuring prompt and appropriate responses.</p><p>• Support the planning and execution of events, conferences, and other executive functions.</p><p>• Collaborate with other departments to ensure smooth operations and resolve administrative challenges efficiently.</p>
  • 2025-11-25T14:48:39Z
Legal Assistant
  • Fort Worth, TX
  • onsite
  • Permanent
  • 75000.00 - 85000.00 USD / Yearly
  • <p>Popular Ft Worth Law firm is seeking a popular and talented Business Litigation Assistant to add to add to their team in their Ft Worth office! Here is what you get to do everyday:</p><p><br></p><p>• Provide litigation and administrative support to attorneys.</p><p>• Prepare and edit legal documents and correspondence; proofread for accuracy and completeness; save documents to the document management system.</p><p>• Review and proofread legal briefs.</p><p>• Docket case deadlines.</p><p>• File documents in state and federal courts.</p><p>• Review, organize, and process client billing in a timely manner.</p><p>• Research and respond to requests for information from attorneys and clients.</p><p>• Enter attorney time; review and revise timesheets accurately.</p><p>• Manage and monitor the calendaring of deadlines and key dates.</p><p>• Schedule and coordinate meetings; interact with clients and other contacts.</p><p>• Coordinate business travel arrangements.</p><p>• Develop and organize electronic and physical files; maintain efficient organizational systems.</p><p>• Prepare conflict of interest checks and open new client files.</p><p>• Prepare engagement letters and conflict waivers.</p><p>• Coordinate with Audit Committee to prepare audit responses for clients.</p><p>• Process expense reports/reimbursement requests.</p><p>• Assist assigned attorneys with CLE compliance and business development activities.</p><p>• Oversee office operations, including managing supplies, coordinating administrative processes, and ensuring a well-organized and efficient work environment.</p><p>• Perform other duties as assigned.</p><p>Slow down! Happiness is trying to catch you! Send your confidential resume directly to:</p><p>rosemarie.jones< at >roberthalf.< com ></p>
  • 2025-11-24T18:18:35Z
Executive Assistant
  • Dallas, TX
  • remote
  • Temporary
  • 34.00 - 40.00 USD / Hourly
  • <p>We are seeking a polished and proactive Executive Assistant to support the CEO of a leading architecture firm specializing in high-end projects. The ideal candidate will possess outstanding organizational, communication, and problem-solving skills, with experience providing executive-level support in a fast-paced, creative professional environment.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage complex calendars, coordinate meetings, and schedule domestic and international travel for the CEO.</li><li>Serve as a liaison between the CEO, clients, vendors, staff, and external partners, maintaining professionalism and confidentiality at all times.</li><li>Prepare and edit reports, presentations, and correspondence, often related to client proposals, project timelines, and firm initiatives.</li><li>Organize high-profile events, client meetings, and presentations, including on-site coordination when required.</li><li>Support the CEO in executing firm-wide initiatives, communicating priorities, and ensuring timely follow-up on action items.</li><li>Handle confidential documents and sensitive information with discretion.</li><li>Assist in workflow automation, CRM updates, and process improvements as applicable.</li><li>Prepare expense reports, manage invoices, and help facilitate project billing and financial documentation.</li><li>Monitor and respond to emails and calls on behalf of the CEO, prioritizing and redirecting communication as needed.</li><li>Conduct research and compile briefing materials for meetings, presentations, and client engagements.</li></ul><p><br></p>
  • 2025-11-25T15:19:28Z
Executive Assistant
  • Dallas, TX
  • remote
  • Temporary
  • 34.00 - 40.00 USD / Hourly
  • <p>We are seeking a polished and proactive Executive Assistant to support the CEO of a leading architecture firm specializing in high-end projects. The ideal candidate will possess outstanding organizational, communication, and problem-solving skills, with experience providing executive-level support in a fast-paced, creative professional environment.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage complex calendars, coordinate meetings, and schedule domestic and international travel for the CEO.</li><li>Serve as a liaison between the CEO, clients, vendors, staff, and external partners, maintaining professionalism and confidentiality at all times.</li><li>Prepare and edit reports, presentations, and correspondence, often related to client proposals, project timelines, and firm initiatives.</li><li>Organize high-profile events, client meetings, and presentations, including on-site coordination when required.</li><li>Support the CEO in executing firm-wide initiatives, communicating priorities, and ensuring timely follow-up on action items.</li><li>Handle confidential documents and sensitive information with discretion.</li><li>Assist in workflow automation, CRM updates, and process improvements as applicable.</li><li>Prepare expense reports, manage invoices, and help facilitate project billing and financial documentation.</li><li>Monitor and respond to emails and calls on behalf of the CEO, prioritizing and redirecting communication as needed.</li><li>Conduct research and compile briefing materials for meetings, presentations, and client engagements.</li></ul><p><br></p>
  • 2025-11-25T15:19:28Z
Assistant Controller
  • Dallas, TX
  • onsite
  • Permanent
  • - USD / Yearly
  • <p><strong><u>In-office position. 100% benefits paid for employee and family (if needed).</u></strong></p><p><br></p><p>Robert Half's client is looking for a highly skilled Assistant Controller to join our team in Dallas, Texas. In this role, you will oversee essential financial operations, ensuring compliance with accounting standards and regulatory requirements. The ideal candidate will bring a combination of leadership abilities, technical accounting expertise, and a commitment to driving operational efficiency.</p><p><br></p><p>Responsibilities:</p><p>• Oversee daily financial operations, including accounts payable, receivable, payroll, budgeting, and tax-related activities.</p><p>• Manage month-end, quarter-end, and year-end closing procedures to ensure accuracy and timeliness.</p><p>• Prepare and analyze financial reports, forecasts, and expenditures to support informed decision-making.</p><p>• Implement and enforce internal financial policies and controls to maintain compliance and operational integrity.</p><p>• Coordinate annual audit and tax-related activities, collaborating with external auditors and regulators.</p><p>• Supervise and mentor financial personnel, providing guidance on performance evaluations and growth opportunities.</p><p>• Develop strategies for cost optimization and operational improvements to enhance financial performance.</p><p>• Ensure compliance with relevant regulatory requirements by managing preparation of reports and schedules.</p><p>• Continually assess and refine financial procedures and internal control systems to improve efficiency.</p><p>• Support strategic financial planning efforts and contribute to long-term organizational goals.</p>
  • 2025-12-02T20:04:15Z
Executive Assistant
  • Fort Worth, TX
  • onsite
  • Temporary
  • 27.55 - 31.90 USD / Hourly
  • We are looking for an organized and detail-oriented Executive Assistant to provide high-level administrative support to executive staff and physicians. This long-term contract position is based in Fort Worth, Texas, and requires a proactive individual with excellent communication skills and the ability to manage multiple priorities. The role involves working in a dynamic environment where confidentiality and attention to detail are essential.<br><br>Responsibilities:<br>• Maintain and organize calendars for physicians, including scheduling internal meetings and interviews.<br>• Coordinate and arrange travel plans, ensuring all details are accurately handled.<br>• Assist with the preparation and review of contracts and other written documentation.<br>• Perform secretarial tasks such as printing checks, setting alarms, and deploying technology equipment.<br>• Create and edit presentations using PowerPoint to support executive staff.<br>• Handle confidential information with discretion.<br>• Generate and analyze reports using Excel, including pivot tables.<br>• Manage office operations and provide support for executive meetings.<br>• Demonstrate critical thinking and a proactive approach to problem-solving.<br>• Perform other duties as assigned to ensure smooth office operations.
  • 2025-12-05T22:53:37Z
Legal Assistant
  • Dallas, TX
  • onsite
  • Permanent
  • - USD / Yearly
  • <p>LITIGATION LEGAL ASSISTANT URGENTLY NEEDED!</p><p> </p><p>Calling all Litigation Legal Assistants. Fantastic opportunity at a well known downtown Dallas firm to support extremely nice attorneys!  Ideal candidate will have a minimum of 5 years of progressive experience supporting a complex litigation desk. Previous experience providing document preparation and revision, including styling and formatting legal documents; managing busy calendars, mediations and depositions is required. Heavy client interaction, both written and verbal is a big part of this desk. Must have experience with e-filing in state and federal courts and know how to format briefs. Bring your happy back to your days. Confidentially email your resume directly to</p><p>Rosemarie.jones< at > roberthalf.< com ></p>
  • 2025-11-08T01:54:26Z
Customer Service Representative
  • Carollton, TX
  • onsite
  • Temporary
  • 17.58 - 20.35 USD / Hourly
  • <p>We are looking for a dedicated Customer Service Representative to join our team in Corona, California. This is a long-term contract position where you will play a vital role in delivering exceptional service to customers by handling inquiries and resolving concerns efficiently. The role requires attention to detail, adaptability, and a commitment to providing a positive customer experience.</p><p><br></p><p>Responsibilities:</p><p>• Manage a high volume of inbound calls daily, addressing customer inquiries and complaints effectively.</p><p>• Deliver clear and empathetic communication to ensure customer satisfaction.</p><p>• Maintain accurate records of customer interactions and resolutions.</p><p>• Participate in comprehensive training sessions to understand policies and procedures.</p><p>• Adhere to business casual dress code and uphold high standards of accuracy and care.</p><p>• Work collaboratively within a team environment to meet service goals.</p><p>• Ensure compliance with company guidelines and protocols during customer interactions.</p><p>• Utilize problem-solving skills to handle challenging situations and deliver timely solutions.</p>
  • 2025-12-04T00:43:40Z
Customer Service Representative
  • Coppell, TX
  • onsite
  • Contract / Temporary to Hire
  • 19.00 - 22.00 USD / Hourly
  • We are looking for a detail-oriented and customer-focused Customer Service Representative to join our team in Coppell, Texas. In this Contract-to-Permanent position, you will play a key role in ensuring customer satisfaction by handling inquiries, processing orders, and collaborating with internal teams to resolve issues effectively. This is a great opportunity to showcase your communication skills and problem-solving abilities in a dynamic and supportive environment.<br><br>Responsibilities:<br>• Accurately document customer interactions, communications, and actions to maintain detailed records.<br>• Process customer orders promptly and ensure their accuracy.<br>• Resolve inquiries related to order status, pricing, product availability, return requests, and backorders.<br>• Coordinate with internal teams, including the warehouse, to manage special orders, rush requests, and shipment discrepancies.<br>• Assist clients with inventory allocation and facilitate backorder releases.<br>• Achieve departmental and personal performance goals, including adherence to schedules, call quality, and attendance.<br>• Professionally escalate complex or urgent issues to the appropriate management level.<br>• Handle additional responsibilities as assigned to support overall operations.
  • 2025-12-03T19:05:02Z
Interim Controller(contract)
  • Mckinney, TX
  • onsite
  • Temporary
  • 65.00 - 65.00 USD / Hourly
  • <p>We are looking for a skilled and experienced interim Controller to join our team on a long-term contract basis in McKinney, Texas. In this role, you will oversee the accounting department, ensuring accurate financial reporting and compliance with company policies. This position is ideal for a hands-on, detail-oriented individual who excels in leadership and operational accounting. This is a 3-4 month contract position to cover for a leave of absence. Hybrid work schedule: in office Monday, Wednesday, Thursday in McKinney, TX.</p><p><br></p><p><strong><u>Interim Controller (contract position):</u></strong></p><p>Responsibilities:</p><p>• Manage all aspects of the month-end close process, including preparing journal entries, reconciling accounts, and generating financial reports.</p><p>• Supervise the processing of invoices and payroll to ensure accuracy and timeliness.</p><p>• Provide leadership and guidance to a team of three, including one senior accountant and two clerical staff.</p><p>• Ensure adherence to internal controls and company accounting standards.</p><p>• Collaborate with company leadership on special accounting projects and initiatives.</p><p>• Monitor and optimize department workflows to enhance efficiency and accuracy.</p><p>• Maintain responsibility for compliance with financial regulations and reporting requirements.</p><p>• Utilize NetSuite and Ceridian payroll systems to streamline accounting processes.</p><p>• Address and resolve any discrepancies or issues within the department.</p><p>• Develop and implement strategies to improve financial operations and team performance.</p>
  • 2025-11-20T20:44:15Z
Bilingual Customer Service Representative
  • Plano, TX
  • onsite
  • Contract / Temporary to Hire
  • 23.75 - 27.50 USD / Hourly
  • <p>We are looking for a dedicated <strong><u>Customer Service Representative (bilingual in Spanish preferred) to join our team in Plano, Texas</u></strong>. This position requires exceptional communication skills and the ability to manage customer interactions effectively in a fast-paced environment. If you are detail-oriented and thrive on delivering outstanding service, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Engage with customers using active listening techniques to understand their needs and address inquiries or concerns promptly.</p><p>• Redirect or escalate calls to the appropriate team members and collaborate with other departments to resolve customer service issues.</p><p>• Expand knowledge of company processes and transactions to enhance service delivery and provide support across different teams.</p><p>• Report any workflow disruptions or service challenges to Customer Care leadership to maintain high service standards.</p><p>• Ensure compliance with company policies, training guidelines, supervisory instructions, and applicable regulations.</p><p>• Maintain professionalism and composure while handling challenging situations or ambiguous scenarios.</p><p>• Assist with data entry and document preparation to support customer service operations.</p><p>• Provide clear and concise written communications to customers and internal stakeholders.</p><p>• Strive to deliver solutions that benefit both customers and the organization.</p>
  • 2025-11-11T21:44:06Z
Service Center Agent
  • Fort Worth, TX
  • onsite
  • Contract / Temporary to Hire
  • 17.10 - 19.80 USD / Hourly
  • The Service Center Agent supports the day-to-day operations, systems and processes related to all Tier 1 support activities globally. This position promotes teamwork and Service Center success by applying outstanding interpersonal, communication and customer service skills.<br> <br>Essential duties and responsibilities include the following. Other duties may be assigned.<br>1. Responsible for answering inbound communications via phone and email, with the possibility of chat and social media, and responding to multi-channel requests/inquiries as prescribed by Service Level Agreements (SLAs) with a high degree of professionalism. <br>2. Daily contact with agencies and consultants, travel industry suppliers, and their respective luxury clientele.<br>3. Execute Tier 1 troubleshooting steps to provide first call resolution when possible.<br>4. Escalate complicated issues to Tier 2 groups as appropriate and monitor their resolutions.<br>5. Work request queue cases in a timely, efficient, and thorough manner ensuring complete documentation of troubleshooting, reproduction steps, plus any measures taken toward resolution.<br>6. Support and educate Virtuoso network in the use of all Virtuoso sales tools, processes, and programs by assisting with general questions related to Virtuoso technology, products, events, and services.<br>7. Contribute to Virtuoso’s knowledge base by documenting processes and drafting “How-To” instructions and FAQs for various recurring tasks. <br>8. Support Virtuoso in promotional campaigns and marketing by executing outbound call campaigns as assigned.<br> <br>Educational and Skills Requirements:<br>• High School diploma<br>• 2-4 years of experience in Service Center environment<br>• 2-4 years of experience in customer service<br>• Excellent verbal and written communications skills in English required<br>• Excellent verbal and written communications skills in Spanish preferred<br>• Experience in travel or hospitality industries highly preferred<br>• Ability to identify solutions based on established processes and procedures <br>• Excellent verbal and written communication skills are required<br>• Proficiency with Microsoft Office, Outlook, CRM, and ticketing/tracking systems required<br>• Organized with the ability to multitask, prioritize, and problem solve required; operational administrative experience a plus<br>• Able to collect and analyze complex information, problem solve, and make decisions  <br>• Strong skills in inspiring the win-win-win  <br> <br>Travel Requirements:<br>• Travel is rarely required for this position (0-1 trips per year).<br>• Any travel will be entirely domestic.<br> <br>Type/Nature of Contacts:<br>• Internal: Key job contacts are primarily with clerical and technical personnel and managers outside of the job’s immediate work unit/department.<br>• External: Daily contact with vendors, partners, and members (agency owners & advisors).
  • 2025-12-04T15:08:40Z
Service Center Agent
  • Fort Worth, TX
  • onsite
  • Contract / Temporary to Hire
  • 17.10 - 19.80 USD / Hourly
  • The Service Center Agent supports the day-to-day operations, systems and processes related to all Tier 1 support activities globally. This position promotes teamwork and Service Center success by applying outstanding interpersonal, communication and customer service skills.<br> <br>Essential duties and responsibilities include the following. Other duties may be assigned.<br>1. Responsible for answering inbound communications via phone and email, with the possibility of chat and social media, and responding to multi-channel requests/inquiries as prescribed by Service Level Agreements (SLAs) with a high degree of professionalism. <br>2. Daily contact with agencies and consultants, travel industry suppliers, and their respective luxury clientele.<br>3. Execute Tier 1 troubleshooting steps to provide first call resolution when possible.<br>4. Escalate complicated issues to Tier 2 groups as appropriate and monitor their resolutions.<br>5. Work request queue cases in a timely, efficient, and thorough manner ensuring complete documentation of troubleshooting, reproduction steps, plus any measures taken toward resolution.<br>6. Support and educate Virtuoso network in the use of all Virtuoso sales tools, processes, and programs by assisting with general questions related to Virtuoso technology, products, events, and services.<br>7. Contribute to Virtuoso’s knowledge base by documenting processes and drafting “How-To” instructions and FAQs for various recurring tasks. <br>8. Support Virtuoso in promotional campaigns and marketing by executing outbound call campaigns as assigned.<br> <br>Educational and Skills Requirements:<br>• High School diploma<br>• 2-4 years of experience in Service Center environment<br>• 2-4 years of experience in customer service<br>• Excellent verbal and written communications skills in English required<br>• Excellent verbal and written communications skills in Spanish preferred<br>• Experience in travel or hospitality industries highly preferred<br>• Ability to identify solutions based on established processes and procedures <br>• Excellent verbal and written communication skills are required<br>• Proficiency with Microsoft Office, Outlook, CRM, and ticketing/tracking systems required<br>• Organized with the ability to multitask, prioritize, and problem solve required; operational administrative experience a plus<br>• Able to collect and analyze complex information, problem solve, and make decisions  <br>• Strong skills in inspiring the win-win-win  <br> <br>Travel Requirements:<br>• Travel is rarely required for this position (0-1 trips per year).<br>• Any travel will be entirely domestic.<br> <br>Type/Nature of Contacts:<br>• Internal: Key job contacts are primarily with clerical and technical personnel and managers outside of the job’s immediate work unit/department.<br>• External: Daily contact with vendors, partners, and members (agency owners & advisors).
  • 2025-11-13T17:49:12Z
Bilingual Customer Service Representative
  • Plano, TX
  • onsite
  • Contract / Temporary to Hire
  • 22.00 - 25.00 USD / Hourly
  • <p>We are looking for a<strong><u> Customer Service Representative</u></strong> to join our team in <strong><u>Plano, Texas.</u></strong> In this Contract to permanent position, you will play a pivotal role in ensuring customer satisfaction by addressing inquiries, resolving concerns, and maintaining exceptional communication standards. If you thrive in customer-focused environments and excel at multitasking, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Actively listen to customer inquiries and provide effective solutions while asking clarifying questions to address their concerns.</p><p>• Direct calls to the appropriate departments, ensuring smooth communication and resolution of issues.</p><p>• Collaborate with internal teams to resolve customer grievances and enhance the overall service experience.</p><p>• Ensure compliance with company standards, guidelines, and applicable regulations in all customer interactions.</p><p>• Communicate potential workflow or service disruptions to leadership to maintain operational efficiency.</p><p>• Continuously expand knowledge of company processes and transactions to improve service delivery.</p><p>• Assist other departments with customer-related tasks as needed to support organizational goals.</p><p>• Handle inbound and outbound calls with attention to detail, providing accurate information and assistance.</p><p>• Maintain detailed and accurate records of customer interactions and service outcomes.</p><p>• Remain calm and focused in high-pressure situations, concentrating on achieving positive resolutions.</p>
  • 2025-11-25T14:53:37Z