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7 results for Customer Service Manager in Garland, TX

Customer Service Representative

Fort Worth, TX
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a Customer Service Representative to support a fast-paced operation in Fort Worth, Texas. This contract opportunity with permanent potential is ideal for someone who enjoys helping customers, managing order details with accuracy, and working closely with both office and warehouse teams. You will play an important part in keeping product orders and shipments moving smoothly in a dynamic environment connected to the golf equipment industry. Responsibilities: • Enter customer and order information accurately into company systems while maintaining organized records • Respond to customer inquiries with professionalism and provide timely updates on orders, shipping activity, and product availability • Coordinate with internal departments to help ensure domestic and international shipments are processed correctly and on schedule • Work across office and warehouse areas to confirm order status, resolve discrepancies, and support day-to-day fulfillment needs • Review order details carefully and address issues related to documentation, quantities, or delivery information • Communicate with team members to keep workflow moving efficiently in a busy distribution setting • Assist with tracking shipments and following up on outstanding order questions to support a positive customer experience
2026-06-10T00:00:00Z

Customer Service Representative

Plano, TX
onsite
Temporary to Hire
22 - 25 USD / Hourly
We are looking for a Customer Service Representative to join a team in Plano, Texas in a Contract to Permanent position. This role is ideal for someone who enjoys helping customers, managing high-volume phone interactions, and resolving issues with professionalism and care. The person in this position will serve as a key point of contact, ensuring inquiries are handled efficiently while maintaining service standards and supporting cross-functional communication. Responsibilities: • Handle incoming customer calls with patience and professionalism, using thoughtful questions to identify needs and provide accurate support. • Route inquiries to the appropriate teams when additional expertise is needed, and follow through to help move issues toward resolution. • Maintain a strong understanding of company services, processes, and common transactions to deliver informed assistance during each interaction. • Communicate service-related concerns or workflow obstacles to leadership when they may affect customers, partners, or daily operations. • Complete customer interactions and related tasks in alignment with established procedures, quality expectations, and applicable regulations. • Enter and update customer information accurately in internal systems while documenting conversations and outcomes clearly. • Support both inbound and outbound call activity as needed to address questions, provide updates, and improve the customer experience.
2026-06-11T00:00:00Z

Customer Experience Specialist

Richardson, TX
onsite
Temporary to Hire
20.9 - 24.2 USD / Hourly
We are looking for a Customer Experience Specialist to join our team in Richardson, Texas in a contract-to-permanent role. This position focuses on delivering responsive support to customers by managing inquiries, coordinating orders, and helping ensure a smooth experience from request through fulfillment. The ideal candidate brings strong customer service skills, attention to detail, and the ability to work effectively with internal teams to resolve issues and keep customers informed. Responsibilities: • Respond to customer questions related to product options, pricing, availability, order progress, and general service needs with accurate and timely information. • Build strong working relationships with customer accounts and sales partners by setting clear expectations and providing dependable follow-through on open requests. • Process incoming orders through approved communication channels and review submissions for completeness and accuracy before entry. • Monitor order activity from entry through shipment, identify potential delays or issues, and coordinate with the appropriate teams to address them quickly. • Communicate proactively with customers and sales contacts when timelines, inventory, or delivery expectations may change. • Support customers with website navigation and online ordering resources to improve ease of use and self-service adoption. • Maintain current knowledge of company products, brands, and internal procedures through training and ongoing learning. • Provide day-to-day guidance to newer team members, share process knowledge, and help document standard procedures as needed. • Assist with priority orders, special assignments, and service improvement efforts that enhance operational efficiency and customer satisfaction.
2026-06-16T00:00:00Z

Customer Experience Specialist

Richardson, TX
onsite
Temporary to Hire
20.9 - 24.2 USD / Hourly
We are looking for a Customer Experience Specialist to join our team in Richardson, Texas in a contract capacity with the potential for a permanent role. This position focuses on delivering responsive support to customers by handling product questions, managing orders, and resolving service issues with accuracy and professionalism. The role works closely with sales, operations, and other internal partners to keep customers informed and ensure a smooth order experience from inquiry through delivery. Responsibilities: • Respond to customer questions related to product availability, pricing details, order progress, and suitable product options while providing timely and accurate information. • Build strong working relationships with customer accounts and sales partners to support satisfaction, clear communication, and dependable service. • Process incoming orders through approved channels and verify order details to promote efficient and accurate fulfillment. • Monitor open orders, identify potential delays or issues, and communicate updates promptly to customers and internal teams. • Investigate customer concerns and service requests, coordinate with cross-functional partners, and drive issues through to resolution. • Assist customers with navigating online tools and resources so they can more easily access information and complete routine tasks. • Maintain up-to-date knowledge of company products, procedures, and service practices through training and ongoing learning. • Provide day-to-day guidance to newer team members and help document processes that support consistent service delivery. • Support priority accounts and special assignments as needed while contributing ideas that improve workflow and customer experience. • Follow safety expectations, established procedures, and performance standards in daily work activities.
2026-06-16T00:00:00Z

Customer Experience Specialist

Coppell, TX
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a Customer Experience Specialist to join a mortgage services team in Texas in a contract role with the potential for a permanent position. This position supports customers through a wide range of account-related questions, including payments, escrow and tax matters, refinance inquiries, and early-stage delinquency conversations. The role is ideal for someone who communicates with confidence, stays organized in a fast-paced call center setting, and can move comfortably between multiple systems while delivering a positive customer experience. Responsibilities: • Respond to a high volume of incoming and outgoing customer calls related to mortgage accounts, payment activity, escrow items, tax questions, and refinance requests. • Guide customers through account concerns with professionalism while helping resolve early-stage past-due situations up to 60 days delinquent. • Navigate several internal platforms and AI-supported tools to research account details, document interactions, and provide accurate information. • Deliver clear written and verbal communication when handling follow-up messages, service updates, and customer inquiries. • Maintain productivity and service quality standards in a fast-paced call center environment with changing customer needs. • Participate in training, coaching, and post-training support to build product knowledge and strengthen call handling performance. • Support rotating Saturday coverage on a scheduled basis, with compensatory time provided according to team guidelines.
2026-06-09T00:00:00Z

Account Manager

Dallas, TX
onsite
Temporary to Hire
24.7 - 28.6 USD / Hourly
We are looking for a customer-focused Account Manager to support client relationships and help drive smooth day-to-day service operations. This contract-to-permanent position is ideal for someone who can balance account coordination, problem-solving, and cross-functional communication while maintaining a high standard of responsiveness. The person in this role will partner with sales, supply chain, and finance teams to ensure customer expectations are met and accounts are managed with accuracy and care. Responsibilities: • Oversee assigned customer accounts to maintain strong service levels, operational consistency, and overall client satisfaction. • Respond to customer questions and requests promptly, providing attentive support and clear follow-up on open items. • Coordinate customer specifications and account details in alignment with internal sales and operations guidelines. • Partner with supply chain teams to support on-time delivery and help align order execution with customer expectations. • Assist sales throughout the customer lifecycle, including onboarding support, account reviews, retention efforts, and analysis preparation. • Work with accounting and finance teams to help resolve claims and support timely credit-related activities for new and existing customers. • Investigate customer concerns and sales-related issues, then take initiative to develop practical solutions that address recurring challenges. • Contribute to a productive, team-oriented service environment while helping document effective client service practices and report quality or food packaging safety concerns when needed. • Serve as a central point of coordination across departments to help keep the full service cycle moving efficiently. • Complete additional assignments as needed to support business and customer service objectives.
2026-06-16T00:00:00Z

Account Manager

Dallas, TX
onsite
Temporary to Hire
24.7 - 28.6 USD / Hourly
We are looking for an Account Manager to support client relationships and day-to-day service operations for a growing business in Dallas, Texas. This contract opportunity with permanent potential is ideal for someone who can balance customer support, cross-functional coordination, and account oversight while maintaining a high standard of service. The person in this role will work closely with sales, supply chain, and finance teams to help deliver a seamless customer experience and strengthen long-term client partnerships. Responsibilities: • Oversee assigned customer accounts to improve service quality, responsiveness, and overall account performance. • Respond to customer questions and requests promptly, ensuring each interaction is handled with professionalism and attention to detail. • Coordinate customer specifications and order-related details in alignment with established sales and operational guidelines. • Partner with supply chain teams to help maintain delivery timelines and meet client expectations for product availability. • Support the sales organization throughout the customer lifecycle, including onboarding, account follow-up, retention efforts, and business reviews. • Prepare reports, spreadsheets, and account analyses to help track service levels, customer activity, and business needs. • Work with accounting and finance teams to help resolve claims and assist with credit-related documentation for new and existing customers. • Investigate customer concerns and sales-related issues, then develop practical solutions to address recurring challenges. • Contribute to a collaborative service environment by promoting accountability, urgency, and strong internal coordination across departments. • Document client service practices and report any issues connected to product safety or quality, while helping ensure service workflows are completed end to end.
2026-06-16T00:00:00Z