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3 results for Customer Success Manager in Fresno, CA

National Account Manager

Fresno, CA
onsite
Permanent / Full Time
60000.00 - 80000.00 USD / Yearly
Robert Half is partnering with an established and growing organization in Fresno that is seeking a National Account Manager to serve as the primary point of contact for key customer accounts. This is an excellent opportunity for someone who thrives in a fast-paced, customer-focused environment and enjoys collaborating across multiple departments to deliver exceptional results. What you'll be doing:✅ Build and maintain long-term relationships with national accounts✅ Manage projects from initial request through production, delivery, and installation✅ Coordinate with estimating, design, production, purchasing, and installation teams✅ Oversee project timelines, approvals, documentation, and customer communication✅ Proactively resolve challenges while ensuring an outstanding customer experience✅ Conduct customer meetings, project reviews, and site visits as needed
2026-07-02T17:30:09Z

Operations Manager

Fresno, CA
onsite
Temporary / Contract
44.00 - 50.00 USD / Hourly
We are seeking an experienced Operations Manager to support a manufacturing organization in Fresno, California. This role is ideal for a hands-on leader with a proven ability to drive production efficiency, improve operational processes, and lead cross-functional teams in a fast-paced manufacturing environment. The ideal candidate will have experience overseeing production operations, implementing continuous improvement initiatives, and ensuring safety, quality, and productivity goals are consistently achieved. Responsibilities:<ul><li>Oversee daily manufacturing operations to ensure production schedules, quality standards, and customer delivery commitments are consistently achieved.</li><li>Lead, coach, and support production leads and manufacturing personnel while fostering a culture of accountability, teamwork, safety, and continuous improvement.</li><li>Coordinate labor, equipment, materials, and workflow to maximize productivity, efficiency, and operational performance.</li><li>Monitor production output, labor utilization, scheduling, and key performance indicators (KPIs) to achieve operational goals.</li><li>Review work orders, engineering drawings, specifications, and bills of materials to ensure accurate manufacturing and assembly.</li><li>Partner with Engineering, Purchasing, Inventory, and Materials teams to resolve production issues, support engineering changes, and ensure material availability.</li><li>Identify production bottlenecks and implement process improvements to increase productivity, improve quality, and reduce waste.</li><li>Conduct production floor audits to ensure compliance with company safety policies, quality standards, and regulatory requirements.</li><li>Monitor products through fabrication, assembly, testing, and final completion to ensure efficient production flow and on-time delivery.</li><li>Train, mentor, and develop production staff while supporting onboarding, performance management, coaching, and workforce planning initiatives.</li><li>Participate in interviewing and hiring efforts while collaborating with Human Resources on employee development and corrective action processes.</li><li>Maintain accurate production records, labor reporting, and operational performance metrics, providing regular updates to leadership.</li><li>Support continuous improvement initiatives focused on operational excellence, manufacturing efficiency, and overall plant performance.</li></ul>Experience:<ul><li>Minimum of 5 years of experience in a manufacturing environment required.</li><li>Minimum of 3 years of leadership experience managing production operations within a manufacturing setting.</li><li>Experience leading production leads, supervisors, or manufacturing teams preferred.</li><li>Experience in fabrication, welding, assembly, heavy equipment, truck equipment manufacturing, or other industrial manufacturing environments strongly preferred.</li><li>Experience managing production schedules, labor planning, workforce allocation, and workflow coordination.</li><li>Proven experience driving continuous improvement initiatives to increase productivity, quality, and operational efficiency.</li></ul>
2026-07-02T17:30:09Z

Accounts Receivable Manager

Fresno, CA
onsite
Permanent / Full Time
65000.00 - 95000.00 USD / Yearly
We are looking for an Accounts Receivable Manager to lead credit and collections operations for our Fresno, California team. This role is responsible for strengthening cash performance, managing customer credit risk, and ensuring receivables are collected in a timely and controlled manner. The ideal candidate brings strong commercial credit judgment, a data-driven approach to collections, and the leadership skills to improve processes across billing, dispute resolution, and cash application activities. Responsibilities: • Direct the company’s credit program by defining approval guidelines, maintaining policy standards, and setting appropriate authorization levels. • Assess new and existing customer accounts by reviewing financial information, credit data, banking references, and payment behavior to determine suitable credit terms. • Track customer exposure levels and adjust credit limits when risk profiles, account activity, or business conditions change. • Lead commercial collection efforts, using aging data and account risk to prioritize follow-up actions and accelerate payment of past-due balances. • Create and refine collection strategies that reduce delinquency, support healthy cash flow, and improve overall receivables performance. • Partner with internal teams and customers to resolve billing discrepancies, payment disputes, and other issues that delay collections. • Prepare collection forecasts, highlight potential bad debt concerns, and provide leadership with visibility into expected cash receipts. • Monitor key performance indicators such as Days Sales Outstanding and use trend analysis to recommend corrective actions that strengthen working capital. • Maintain complete and accurate account documentation, and escalate serious collection matters for legal review when appropriate. • Collaborate with leadership and related departments to improve invoice accuracy, streamline receivables processes, and reinforce internal controls.
2026-06-26T17:43:45Z