Are you passionate about technology, manufacturing and building impactful relationships? Join our dynamic team as a Technical Sales Specialist, where your entrepreneurial spirit and client-orientation can truly shine. In this role, you’ll act as a key connector between new business opportunities and our market-leading solutions—directly influencing our company’s growth and our clients’ success. What You’ll Do: Forge lasting partnerships with new and existing customers—discover their needs, and creatively unlock new business opportunities. Prepare compelling quotes and proposals that win clients’ trust and align with their goals. Be our ambassador at industry trade shows, conferences, and seminars—network, share our story, and broaden our reach. Visit customers on-site to solve problems, ensure their satisfaction, and spark new projects. Keep our CRM (Salesforce) and order systems up-to-date, ensuring smooth operations from pitch to production. Partner closely with our engineering teams—helping transition prospects to happy, loyal customers by solving technical challenges together. Monitor market trends and deliver insights to leadership, helping us stay ahead and identify new growth avenues. Review contracts with a sharp eye for detail—terms, conditions, and export compliance are part of your toolkit. Oversee billing and coordinate shipping activities, ensuring top-tier customer service and expectations are always met. What Makes This Role Exciting: You’ll be joining a collaborative, forward-thinking culture where your ideas matter. Your work will fuel innovation and help shape the future of our company and our clients’ businesses. You’ll interact with diverse teams, learn from talented experts, and gain exposure across technical and commercial domains. detail oriented growth and development opportunities are not just offered—they’re encouraged. Posted by director of staffing Scott G. Moore (Reply here and connect with me on LinkedIn also!)
<p><strong>Key Responsibilities</strong></p><ul><li>Respond to customer inquiries in a timely and professional manner</li><li>Troubleshoot and resolve product, service, or account-related issues</li><li>Document interactions accurately in customer service or CRM systems</li><li>Escalate complex concerns to the appropriate internal teams</li><li>Provide customers with accurate information regarding products, services, or processes</li><li>Follow up on open issues to ensure resolution and customer satisfaction</li><li>Support service quality goals and contribute to a positive team environment</li></ul><p><br></p>
We are looking for a Desktop Support Analyst to provide hands-on technical support for end users in Palo Alto, California. This Long-term Contract opportunity is ideal for someone who communicates clearly, resolves desktop issues efficiently, and delivers a reliable support experience across hardware and Mac-based environments. The role begins on a part-time basis and may expand over time based on business needs.<br><br>Responsibilities:<br>• Deliver front-line desktop support by diagnosing and resolving issues related to workstations, peripherals, and end-user technology<br>• Support Mac OS environments, including troubleshooting operating system, software, and device-related problems<br>• Respond to user requests in a detail-oriented and timely manner while providing clear technical guidance<br>• Set up, configure, and maintain computer hardware and related equipment for employees and teams<br>• Track support activity, document resolutions, and escalate more complex issues when needed<br>• Assist with onboarding, equipment deployment, and general desk-side support to ensure smooth day-to-day operations