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4 results for Project Managersr Consultant in Fredericksburg, VA

Project Manager

Washington, DC
onsite
Temporary
65 - 74 USD / Hourly
Senior Technical Project ManagerLocation: (Must reside in the Gaithersburg, MD / Washington, DC Metro Area)Employment Type: Full-Time 26-Week Contract with Potential Extension or ConversionClearance Requirement: Must currently hold or have the ability to obtain a U.S. Government Public Trust clearancePosition OverviewWe are seeking an experienced Senior Technical Project Manager to lead the planning, execution, and successful delivery of Salesforce CRM and Contact Center modernization initiatives supporting a Federal government program. This role requires advanced program and project management expertise within an IT framework, along with a strong technical background in contact center platforms and Salesforce-based solutions.The ideal candidate brings a blend of hands-on technical leadership, solution architecture experience, and the ability to manage complex, cross-functional initiatives in a remote environment. This position plays a key role in driving innovation, continuous improvement, and operational excellence across customer engagement technologies.Position OverviewWe are seeking a Senior Technical Project Manager to lead Salesforce CRM and Contact Center modernization efforts supporting a Federal government program. This role requires strong technical project and program management experience, along with hands-on knowledge of Salesforce platforms and cloud-based contact center technologies. The ideal candidate will bring solution architecture expertise, Agile leadership, and a continuous-improvement mindset to drive high-quality, customer-focused outcomes.KKey Responsibilities<ul><li>Lead end-to-end project lifecycle management for Salesforce and Contact Center modernization initiatives</li><li>Engage with external stakeholders to understand mission needs, goals, and requirements</li><li>Coordinate across cross-functional teams, including business owners, IT leadership, and vendors</li><li>Oversee Salesforce implementations and enhancements (Service Cloud, Experience Cloud, Knowledge Management, Analytics) in compliance with federal and FedRAMP standards</li><li>Manage Contact Center technology deployments (e.g., NICE CXone, Amazon Connect, or equivalent CCaaS platforms), including IVR, call routing, self-service automation, and CRM integrations</li><li>Gather and document functional and technical requirements; translate requirements into user stories and technical specifications</li><li>Facilitate Agile ceremonies, including daily stand-ups and backlog refinement</li><li>Manage scope, schedules, budgets, labor estimates, and project documentation</li><li>Drive continuous improvement by identifying technical solutions that improve performance and customer experience</li><li>Monitor contact center quality metrics and operational performance</li><li>Develop solution architectures for CCaaS, CRM, telephony, and related platforms</li><li>Provide weekly project status reporting to internal and external stakeholders</li><li>Support training, onboarding, and staffing activities for contact center operations as needed</li></ul>
2026-04-09T00:00:00Z

ERP/CRM Consultant

Washington, DC
onsite
Temporary
60 - 95 USD / Hourly
OverviewWe are seeking an experienced ERP/CRM Consultant to support the implementation, customization, and optimization of enterprise business applications. This role works closely with stakeholders across Finance, Operations, Sales, and IT to translate business requirements into scalable ERP/CRM solutions. The ideal candidate has hands-on experience with major platforms (e.g., Dynamics, NetSuite, Salesforce, SAP, Oracle) and can lead requirement gathering, configuration, testing, and end‑user enablement. Responsibilities<ul><li>Work with business stakeholders to gather, analyze, and document functional requirements.</li><li>Configure, customize, and optimize ERP/CRM modules to meet business needs.</li><li>Lead or support system implementations, upgrades, integrations, and migrations.</li><li>Develop workflows, dashboards, custom reports, and automation rules.</li><li>Troubleshoot application issues and provide Tier 2/Tier 3 support.</li><li>Collaborate with development teams on enhancements, extensions, and APIs.</li><li>Conduct UAT, create documentation, and provide user training.</li><li>Ensure system data integrity, security, and compliance with internal standards.</li><li>Recommend process improvements and technology best practices.</li></ul>
2026-04-10T00:00:00Z

ERP/CRM Consultant

Falls Church, VA
onsite
Temporary
60 - 95 USD / Hourly
OverviewWe are seeking an experienced ERP/CRM Consultant to support the implementation, customization, and optimization of enterprise business applications. This role works closely with stakeholders across Finance, Operations, Sales, and IT to translate business requirements into scalable ERP/CRM solutions. The ideal candidate has hands-on experience with major platforms (e.g., Dynamics, NetSuite, Salesforce, SAP, Oracle) and can lead requirement gathering, configuration, testing, and end‑user enablement. Responsibilities<ul><li>Work with business stakeholders to gather, analyze, and document functional requirements.</li><li>Configure, customize, and optimize ERP/CRM modules to meet business needs.</li><li>Lead or support system implementations, upgrades, integrations, and migrations.</li><li>Develop workflows, dashboards, custom reports, and automation rules.</li><li>Troubleshoot application issues and provide Tier 2/Tier 3 support.</li><li>Collaborate with development teams on enhancements, extensions, and APIs.</li><li>Conduct UAT, create documentation, and provide user training.</li><li>Ensure system data integrity, security, and compliance with internal standards.</li><li>Recommend process improvements and technology best practices.</li></ul>
2026-04-10T00:00:00Z

Product Manager

Washington, DC
onsite
Temporary
55 - 80 USD / Hourly
About the RoleWe are looking for a Technical Product Manager to join our team and help drive the development of innovative technology products. In this role, you will work closely with engineering, design, and business teams to define product strategy, translate customer needs into technical requirements, and guide products from concept to launch.The ideal candidate combines strong product management skills with a solid technical background, enabling them to collaborate effectively with developers while maintaining a strong focus on user value and business outcomes. Key ResponsibilitiesProduct Strategy & Roadmap<ul><li>Define and maintain the product vision, strategy, and roadmap</li><li>Identify opportunities for product improvements and innovation</li><li>Align product initiatives with company goals and customer needs</li></ul>Technical Collaboration<ul><li>Work closely with engineering teams to translate business needs into technical solutions</li><li>Participate in architecture and system design discussions</li><li>Evaluate technical trade-offs to ensure scalable and reliable solutions</li></ul>Product Development<ul><li>Write clear product requirements, technical specifications, and user stories</li><li>Prioritize features and manage the product backlog in Agile development environments</li><li>Oversee the product lifecycle from ideation to launch and iteration</li></ul>Data-Driven Decision Making<ul><li>Analyze product metrics and user feedback to guide improvements</li><li>Track key performance indicators such as adoption, performance, and customer satisfaction</li><li>Conduct experiments and testing to optimize product performance</li></ul>Cross-Functional Collaboration<ul><li>Coordinate with engineering, design, marketing, and operations teams</li><li>Communicate product updates and timelines to stakeholders</li><li>Support product launches and ensure successful delivery of new features</li></ul>
2026-03-16T00:00:00Z