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2 results for Customer Service Manager in Franklin, TN

Client Solutions Manager

Nashville, TN
onsite
Permanent / Full Time
60000 - 65000 USD / Yearly
As a Client Solutions Manager, your responsibilities will include:<ul><li>Business development: Develop and grow your own client base by marketing our services for full time placement solutions using your proven technology and/or recruiting background. Market via video, telephone as well as conduct in-person and virtual meetings with C-level executives and key decision makers. Client Solutions Manager will participate in local association and networking events to solidify Robert Half’s presence in the local business community.</li><li>Placement activities: Select well-matched candidates to fulfill client job orders and maintain on-going contact with client companies and contract professionals currently on assignment to ensure both receive exceptional customer service. In addition, the client solutions manager will resolve any customer service issues quickly and efficiently to maintain the highest level of customer satisfaction.</li><li>Meet and exceed weekly business development goals.</li></ul> Qualifications:<ul><li>Bachelor’s degree preferred.</li><li>2+ years of business-to-business development experience and/or working in a Marketing and Creative-related field is preferred.</li><li>Must have a strong desire to build a career in business development by using proven closing skills and the ability to build client relationships.</li><li>A combination of business development and account management skills are required.</li><li>Ability to multi-task and persevere in a fast-paced dynamic environment with a sense of urgency.</li><li>Must have a proven track record of success and be a competitive and self-motivated individual.</li></ul> If you are seeking a rewarding career in a challenging and dynamic environment, we invite you to apply today! Top Reasons to Work for Robert Half:<ul><li>EXCITING CAREER OPPORTUNITIES WITH THE INDUSTRY LEADER – For more than 70 years our history of success and strong client relationships have provided a level of stability few companies can match.</li><li>PERFORMANCE = REWARD – We offer exceptional earning potential and a competitive benefits package, including a base salary and monthly performance-based bonuses, paid time off, group health, life and disability insurance, and retirement savings plans.</li><li>UPWARD MOBILITY – With more than 300 locations worldwide, we provide excellent career advancement potential, both locally and beyond.</li><li>TOOLS FOR SUCCESS – We provide world-class training, client relationship management tools and advanced technology to help you succeed.</li><li>RESPECTED WORLDWIDE – Robert Half has appeared on Fortune® magazine’s list of “World's Most Admired Companies” since 1998, as well as numerous “Best Places to Work” lists around the world.</li></ul>
2026-05-19T00:00:00Z

Call Center Specialist

Brentwood, TN
onsite
Temporary / Contract
19.95 - 23.1 USD / Hourly
We are looking for a Call Center Specialist to support customer and client interactions in Brentwood, Tennessee. This is a Long-term Contract position suited for someone who thrives in a fast-moving call center environment, communicates clearly, and can manage several systems and tasks at once. The ideal candidate will deliver accurate account support, help resolve payment-related concerns, and contribute to a positive customer experience while working closely with internal teams and external partners. Responsibilities: • Manage a large volume of incoming and outgoing calls while maintaining professionalism and efficiency in every interaction. • Provide timely and accurate account details to customers and resolve inquiries in a fast-paced service environment. • Coordinate with clients, sales teams, and project partners to share enrollment updates and support ongoing account activity. • Serve as a point of contact between external vendors and clients to address billing concerns and discuss workable payment arrangements. • Respond to objections by presenting alternative payment solutions that align with customer needs and business guidelines. • Navigate multiple software platforms simultaneously to document interactions, update records, and assist customers without delay. • Identify opportunities to recommend additional products or services that may benefit the customer. • Route calls to the appropriate department or team member when issues require specialized support. • Use strong listening, data entry, and problem-solving skills to manage conversations, complete follow-up tasks, and maintain customer satisfaction. • Support additional operational duties as assigned to meet changing business priorities.
2026-05-11T00:00:00Z