12 Results for Customer Service Manager Jobs in Franklin, TN

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NPI Mechanical Engineer

Lavergne, TN
onsite
Permanent / Full Time
70000.00 - 90000.00 USD / Yearly
We're partnering with an industry-leading technology manufacturer in Nashville that is seeking an NPI Mechanical Engineer to support new product introductions, production readiness, and mechanical design improvements. This role offers the opportunity to work closely with U.S. manufacturing teams and global design teams to bring innovative products from development into production. What You'll Do<ul><li>Lead and support New Product Introduction (NPI) activities from development through production.</li><li>Collaborate with R& D, manufacturing, and customer support teams to resolve mechanical engineering challenges.</li><li>Drive manufacturability and assembly readiness for new products.</li><li>Design and validate fixtures, jigs, and mechanical components for testing and production.</li><li>Provide Design for Manufacturability (DFM) and Design for Assembly (DFA) recommendations.</li><li>Review engineering drawings, tolerances, and specifications for accuracy and compliance.</li><li>Conduct failure analysis and implement corrective actions for mechanical and structural issues.</li><li>Support tooling, sheet metal, and plastic component design, fabrication, and inspection.</li><li>Develop and maintain SOPs, work instructions, and test plans.</li><li>Partner with global engineering teams to ensure successful product launches and production support.</li></ul>
2026-09-15T19:28:44Z

Director of Communications

Franklin, TN
onsite
Permanent / Full Time
150000.00 - 168000.00 USD / Yearly
We are partnering with a leading national healthcare organization seeking a strategic, creative, and hands-on Director of Communications to lead internal and external communications during a period of organizational transformation. This individual will develop and execute communications strategies that strengthen employee engagement, support change management initiatives, and elevate brand awareness within local communities. The ideal candidate is a confident communicator who thrives in evolving environments, influences executive leadership, and can translate strategy into meaningful action. Key Responsibilities<ul><li>Develop and execute integrated internal and external communications strategies aligned with business objectives.</li><li>Lead change management communications supporting organizational transformation, technology adoption, and process improvements.</li><li>Partner with executive leadership to develop messaging that drives organizational alignment and employee engagement.</li><li>Strengthen cross-functional communication and collaboration across corporate and field-based teams.</li><li>Develop grassroots communications initiatives focused on community engagement, customer storytelling, and brand awareness.</li><li>Support public relations, media relations, and strategic community partnerships.</li><li>Establish effective communications channels, processes, and measurement strategies.</li><li>Balance strategic planning with hands-on execution in a lean, fast-paced environment.</li></ul>Ideal CandidateWe're looking for a communications leader who combines strategic vision with a hands-on, entrepreneurial mindset. Someone who isn't afraid to challenge conventional thinking, build new processes, and collaborate across all levels of an organization.This is an opportunity to shape a growing communications function, partner directly with executive leadership, and make a meaningful impact on employee engagement, organizational culture, and the customer experience.
2026-10-12T16:38:44Z

Project Accountant

Nashville, TN
onsite
Permanent / Full Time
75000.00 - 90000.00 USD / Yearly
We are looking for a Project Accountant to support financial operations for active projects in Nashville, Tennessee. This role is well suited for an organized individual who can balance billing, cost tracking, contract compliance, and vendor coordination in a deadline-driven setting. The ideal candidate brings strong project accounting experience, communicates effectively across teams, and is comfortable taking ownership of assigned work while contributing to a collaborative finance environment. Responsibilities:• Oversee financial administration for assigned projects by monitoring costs, analyzing performance, and supporting informed project decisions.• Create new project records from approved documentation and maintain accurate setup details throughout the project lifecycle.• Coordinate insurance documentation for projects, including requesting and tracking certificates to ensure compliance requirements are met.• Examine contract terms, special conditions, and client requirements to help align billing and project administration with obligations.• Prepare and issue customer invoices with complete supporting documentation, ensuring accuracy and timely submission.• Support collection efforts on overdue balances by following up on outstanding payments and helping improve cash flow management.• Complete and submit project-related reports, including certified payroll and other required financial or compliance documentation.• Assist with purchasing and payables activities by following procurement procedures, resolving vendor questions, and coding subcontractor or equipment invoices.• Review budgets, forecasts, and monthly cost trends to identify variances and support accurate revenue and cost recognition.• Maintain a service-focused approach when working with internal teams, subcontractors, and clients, while contributing to process improvements and other related accounting tasks as needed.
2026-10-08T13:54:05Z

North American Counsel

Mt. Juliet, TN
onsite
Permanent / Full Time
160000.00 - 170000.00 USD / Yearly
⚖️ North American Counsel | Leadership Track Opportunity | Greater Nashville Area📍 Nashville, TN Area (4 Days In Office / 1 Day Remote)💰 $160,000-$170,000 Base + 20% Bonus📦 Relocation Assistance Available👥 Direct Path to Legal Leadership Robert Half has partnered with a global organization to identify a North American Counsel ready to take the next significant step in their legal career. This is a unique opportunity for an attorney who wants more than a traditional in-house role. You'll serve as the lead legal advisor for North America, partner directly with executive leadership, and gain exposure to a wide variety of legal matters spanning commercial contracts, corporate governance, compliance, employment, litigation management, and strategic transactions.Designed as a developmental position, this role offers significant visibility, mentorship, and long-term growth potential for an ambitious legal professional seeking broader business and leadership responsibilities. 🌎 The OpportunityAs North American Counsel, you will support operations across the U.S., Canada, and Mexico while acting as a trusted advisor to senior business leaders. You'll work closely with a highly respected General Counsel who is committed to mentoring future legal leaders and providing meaningful opportunities for professional growth.This role combines hands-on legal work with strategic business partnership and offers the chance to build leadership experience through management of legal staff and ownership of key legal initiatives. 🚀 Key Responsibilities<ul><li>Serve as the primary legal advisor for North American operations</li><li>Draft, review, and negotiate a wide range of commercial agreements</li><li>Manage litigation matters and oversee outside counsel</li><li>Support corporate governance, entity management, and board-related matters</li><li>Advise on employment law matters across multiple jurisdictions</li><li>Coordinate regional compliance initiatives in partnership with global compliance leadership</li><li>Assist with mergers, acquisitions, and other strategic business initiatives</li><li>Improve contract management processes, legal templates, and governance frameworks</li><li>Mentor and develop legal support staff while helping build the future legal team</li></ul> ⭐ Why This Role Stands Out• Broad legal exposure across multiple practice areas rather than a narrow specialization• Direct interaction with executive leadership and key business stakeholders• Opportunity to own and shape regional legal and compliance initiatives• Significant international exposure through collaboration with global legal teams• Strong mentorship from an experienced and business-oriented General Counsel• Clear long-term growth potential into more senior legal leadership roles• Opportunity to support products and services that make a meaningful impact on people's daily lives
2026-09-29T22:04:53Z

Project Manager

Nashville, TN
remote
Temporary / Contract
60.00 - 70.00 USD / Hourly
Our growing client is seeking an experienced Project Manager for a long-term consulting opportunity supporting a large-scale business transformation initiative. This role will focus on leading complex transition and implementation efforts, coordinating cross-functional teams, and ensuring key project milestones are achieved on time and within scope.This is a fully remote opportunity, with occasional travel as needed.What You'll Do:<ul><li>Develop, maintain, and execute comprehensive project plans</li><li>Lead project governance activities, status reporting, and stakeholder communications</li><li>Support outsourcing to India to include several accounting functions</li><li>Drive project meetings, action items, and execution against established timelines</li><li>Monitor project milestones, risks, dependencies, and deliverables</li><li>Coordinate activities across multiple functional teams and external partners</li><li>Ensure accountability among project stakeholders and project team members</li><li>Provide regular updates to leadership regarding project progress and key decisions</li><li>Support organizational change and transition initiatives within a large, complex environment</li></ul>
2026-09-28T20:03:58Z

Supplier Quality Engineer

Lavergne, TN
onsite
Permanent / Full Time
65000.00 - 85000.00 USD / Yearly
Our client is seeking a Supplier Quality Engineer to drive supplier quality performance, lead corrective action initiatives, and reduce manufacturing defects and material-related scrap. This role partners closely with suppliers, engineering, operations, and quality teams to ensure purchased materials meet quality expectations and support continuous improvement efforts. Key Responsibilities:<ul><li>Lead supplier quality investigations, containment activities, and corrective action efforts.</li><li>Partner with suppliers to identify root causes and implement sustainable solutions using methodologies such as 8D and continuous improvement tools.</li><li>Coordinate material sorting and containment activities with internal teams, suppliers, and third-party providers.</li><li>Track and analyze supplier-related quality issues, assembly damage, and scrap trends.</li><li>Drive process improvement initiatives using DMAIC, Pareto analysis, trend analysis, and data-driven action plans.</li><li>Manage the supplier failure analysis process, including tracking returned materials and ensuring timely supplier responses.</li><li>Collaborate with Operations, Quality, Process Engineering, and Test Engineering teams to improve product quality and reduce costs.</li><li>Support ISO 9001 quality management activities, including internal audits, documentation, calibration, and continuous improvement efforts.</li><li>Prepare reports and communicate quality performance metrics to management and key stakeholders.</li></ul>
2026-10-02T13:28:45Z

Billing Clerk

Franklin, TN
onsite
Permanent / Full Time
45000.00 - 50000.00 USD / Yearly
We are looking for a detail-oriented Billing Clerk to support accurate invoicing and payment processing for a logistics operation. This position plays an important role in maintaining organized billing records, preparing customer statements, and helping ensure accounts are handled in a timely manner. The ideal candidate is comfortable working with computerized billing tools, communicates clearly, and can manage routine collections activities effectively. Responsibilities: • Prepare and issue invoices with accuracy, ensuring billing information is complete and aligned with service records. • Review account activity, generate customer statements, and maintain organized documentation for billing transactions. • Follow up on outstanding balances through clear collections communication and timely account monitoring. • Enter, update, and verify billing data within computerized systems to support accurate financial records. • Resolve routine billing questions by coordinating with internal teams and customers to clarify charges or account details. • Reconcile billing discrepancies, investigate variances, and make appropriate corrections when needed. • Support daily billing operations by tracking due dates, processing adjustments, and keeping records current.
2026-09-24T15:43:44Z

AP/AR Clerk

Franklin, TN
onsite
Permanent / Full Time
45000.00 - 50000.00 USD / Yearly
We are looking for an AP/AR Clerk to support daily accounting operations for a logistics organization in Franklin, Tennessee. This role is ideal for someone who is highly organized, comfortable working with financial data, and confident managing both payables and receivables. The right candidate will help maintain accurate records, process transactions efficiently, and contribute to the smooth flow of accounting activities across the business. Responsibilities: • Process incoming invoices and outgoing payments with accuracy and appropriate documentation. • Record customer payments, update account activity, and ensure receivable balances remain current. • Maintain organized financial files and reconcile account details to support accurate reporting. • Handle cash-related transactions in accordance with company controls and accounting procedures. • Review account records regularly to identify discrepancies and assist with timely resolution. • Support full-cycle bookkeeping tasks, including transaction entry and upkeep of general financial information.
2026-09-22T15:48:43Z

Sr. Tax Accountant

Brentwood, TN
onsite
Temporary / Contract
48.00 - 58.00 USD / Hourly
Our client, a healthcare organization just south of the downtown Nashville area, is looking for a Senior Tax Accountant for an onsite contract engagement. This position will play a key role in managing multi-state corporate income tax compliance and supporting the organization's overall tax reporting function.The ideal candidate will have extensive experience preparing and reviewing corporate income tax returns across multiple states, researching complex tax issues, and working independently in a fast-paced environment.Responsibilities<ul><li>Prepare and review multi-state corporate income tax returns and related compliance filings.</li><li>Analyze apportionment calculations, nexus considerations, and state-specific filing requirements.</li><li>Gather and reconcile financial information required for federal and state tax reporting.</li><li>Research and resolve complex state tax issues and regulatory changes.</li><li>Assist with quarterly and annual tax provision work.</li><li>Respond to tax notices and support audits or inquiries from taxing authorities.</li><li>Maintain detailed tax workpapers and supporting documentation.</li><li>Collaborate with accounting and finance teams to ensure accurate and timely reporting.</li><li>Identify process improvements and assist with special tax projects as needed.</li></ul>
2026-09-24T19:28:46Z

Systems Administrator

Franklin, TN
onsite
Permanent / Full Time
65000.00 - 80000.00 USD / Yearly
We are seeking a hands-on Systems Administrator to support a growing technology environment spanning cloud-based applications, networking, end-user support, physical infrastructure, telecommunications, and vendor-managed systems.This position is ideal for someone who enjoys variety and is comfortable troubleshooting both technical systems and physical equipment. The organization is looking for someone they can invest in and develop long term, so candidates do not need to have experience with every technology listed below. What You’ll Be Doing:<ul><li>Administer and support Azure, Entra, VMs, SSO, and certificates</li><li>Troubleshoot systems, applications, networking, hardware, and mobile devices</li><li>Support cloud/SaaS platforms such as NetSuite, Zoho, Asana, Dropbox, and Zendesk</li><li>Manage user access and resolve day-to-day support tickets</li><li>Support Microsoft Teams, Zoom, cameras, conference room technology, and Apple TV</li><li>Assist with networking and connectivity, including Starlink and fiber</li><li>Work with external technology vendors and manage vendor relationships</li><li>Support telecom equipment and other physical technology</li><li>Assist with equipment procurement and deployment</li><li>Work across both cloud systems and hands-on IT infrastructure</li></ul>
2026-09-24T18:53:45Z

Business Development Representative

Nashville, TN
onsite
Permanent / Full Time
75000.00 - 75000.00 USD / Yearly
Business Development Representative – HealthcareLocation: Nashville, TN | OnsiteEmployment Type: Full-Time, Direct HireBase Salary: $75,000 + Uncapped Incentive Compensation Position OverviewA growing organization serving the healthcare industry is seeking a Business Development Representative to join its Nashville-based growth team. This position offers the opportunity to build relationships throughout the healthcare ecosystem while representing a diverse portfolio of business solutions and services. Unlike a traditional high-volume BDR position, this role is focused on developing meaningful relationships with physician groups, provider organizations, healthcare executives, hospitals, and health systems. The successful candidate will be highly proactive and comfortable opening doors, identifying business needs, coordinating internal subject matter experts, and helping turn new relationships into long-term strategic partnerships. The role will initially have a strong emphasis on new business development and relationship creation, with the opportunity to take on greater strategic account and relationship management responsibility as the individual's book of business grows. Key Responsibilities<ul><li>Identify and prospect new business opportunities across physician groups, provider organizations, hospitals, health systems, and other healthcare organizations.</li><li>Develop relationships with physicians, practice leaders, healthcare executives, and other key decision-makers.</li><li>Conduct outbound business development through phone, email, networking, referrals, market research, and in-person relationship building.</li><li>Secure qualified meetings with prospective healthcare partners and uncover organizational needs, growth plans, and business challenges.</li><li>Learn multiple business lines and identify opportunities to connect prospective clients with appropriate solutions and internal resources.</li><li>Partner with internal subject matter experts to move opportunities forward and provide a consultative experience to prospective clients.</li><li>Build and maintain an active pipeline of prospective relationships and business opportunities across assigned markets.</li><li>Maintain consistent follow-up throughout longer, relationship-driven sales cycles.</li><li>Develop relationships with existing clients while identifying opportunities to expand those partnerships.</li><li>Participate in client meetings, industry events, market visits, and other relationship-development activities.</li><li>Maintain accurate prospect, activity, pipeline, and relationship information within CRM and sales systems.</li><li>Collaborate closely with cross-functional teams and senior leadership throughout the business development process.</li></ul>Travel & Work EnvironmentThis position is onsite in Nashville, Tennessee. 5 days a week in the Green Hills area. Travel typically averages 2–3 trips per month for client meetings, market visits, industry events, and relationship development. Travel may increase as an individual's book of business grows./
2026-10-02T13:28:45Z

Business Analyst

Franklin, TN
onsite
Permanent / Full Time
50000.00 - 60000.00 USD / Yearly
We are looking for a Business Analyst to join our team in Franklin, Tennessee and help deliver responsive support and practical solutions for software and data-related challenges. In this role, you will work closely with clients and internal teams to investigate issues, identify root causes, and ensure timely resolution. This position is well suited for someone who enjoys analytical problem-solving, clear communication, and contributing to both day-to-day support and longer-term improvement initiatives. Responsibilities: • Serve as an initial point of contact for client questions and issues involving software functionality, data accuracy, and application performance. • Document incoming incidents, evaluate business impact and urgency, and drive each case toward an effective and timely resolution. • Investigate complex problems by reviewing system behavior, analyzing data, and performing root cause analysis to determine corrective actions. • Partner with internal technical teams and external stakeholders when escalation is needed, ensuring consistent follow-through until issues are closed. • Stay informed on product updates, enhancements, and feature changes in order to provide accurate support and guidance. • Contribute to requirement collection and support the delivery of approved change requests and application updates. • Help develop business documentation, including requirement summaries, functional specifications, and impact assessments. • Support project implementation activities by applying system knowledge and understanding of business processes. • Maintain clear and current documentation related to incidents, resolutions, procedures, and support practices.
2026-09-17T19:38:47Z

12 results for Customer Service Manager in Franklin, TN