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11 results for It Systems Analyst in Framingham, MA

Systems Security Administrator

Cranston, RI
onsite
Temporary / Contract
50 - 60 USD / Hourly
We are looking for a dedicated Systems Security Administrator to join our team on a contract basis. In this role, you will play a vital part in safeguarding our systems and ensuring compliance with security standards in a hybrid environment that spans on-premises, cloud, and remote systems. Based in Cranston, Rhode Island, this position offers an excellent opportunity to contribute to both the operational and strategic aspects of security in a healthcare-regulated setting. Responsibilities: • Configure and manage endpoint security for Windows, macOS, and mobile devices, ensuring protection across all platforms. • Oversee patch management and address vulnerabilities for servers, endpoints, and cloud infrastructure. • Administer identity and access controls, including conditional access and privileged access, while securing non-human identities like service principals. • Manage and maintain firewall configurations, edge rules, and secure remote access in collaboration with network and infrastructure teams. • Coordinate with third-party security vendors to enhance monitoring capabilities and close security gaps. • Harden servers and cloud workloads using industry-standard baselines, maintaining comprehensive documentation of security standards. • Implement and refine data governance and information protection controls using tools like Microsoft Purview. • Support the security of public-facing web applications and APIs, ensuring secure configurations and proper access controls. • Assist in incident response planning, ransomware recovery strategies, and disaster recovery exercises. • Develop and maintain security policies, runbooks, and audit documentation while automating repetitive tasks with scripting tools like PowerShell or Python.
2026-04-09T00:00:00Z

IT Security Specialist

Cambridge, MA
onsite
Permanent / Full Time
90000 - 110000 USD / Yearly
We are looking for a dedicated IT Security Specialist to join our team in Cambridge, Massachusetts. The ideal candidate will play a key role in maintaining the integrity, confidentiality, and security of data across our systems. This position requires a proactive individual with a strong background in cybersecurity and governance practices. Responsibilities: • Implement and monitor security protocols to ensure the protection of sensitive data and systems. • Conduct regular audits and assessments to identify vulnerabilities and ensure compliance with data privacy regulations. • Develop and enforce security policies and procedures to safeguard computer files and databases. • Collaborate with cross-functional teams to address cybersecurity risks and enhance overall security posture. • Analyze security incidents and provide recommendations for mitigation and prevention. • Manage and maintain secure access controls for databases and information systems. • Provide training and awareness programs to educate staff on cybersecurity best practices. • Stay up-to-date with emerging threats and technologies to continuously improve security measures. • Assist in the development and execution of governance strategies related to cybersecurity. • Prepare detailed reports on security performance and compliance findings for management review.
2026-04-09T00:00:00Z

Microsoft Systems Engineer

Franklin, MA
onsite
Permanent / Full Time
130000 - 140000 USD / Yearly
Onsite in MA 3x per week, non-negotiable We are looking for a Systems Engineer to join our team in Massachusetts and provide senior-level expertise across Microsoft 365 environments. This position is suited for someone who excels at solving complex technical challenges, guiding enterprise integration efforts, and partnering with cross-functional teams to deliver secure, well-structured outcomes. The role offers the opportunity to influence architecture decisions while remaining deeply involved in hands-on engineering work. Responsibilities:• Direct Microsoft 365 integration efforts related to organizational consolidation, including planning, coordination, and execution across multiple environments.• Develop identity integration approaches using Azure AD and Entra ID, covering synchronization, domain alignment, and access control design.• Oversee the migration and integration of Exchange Online, including mailbox transitions, mail routing, retention configuration, and discovery requirements.• Manage SharePoint Online and OneDrive integration activities, including content structure, permissions alignment, and data movement planning.• Build and use PowerShell-based scripts and automation processes to improve consistency, accuracy, and repeatability throughout migration work.• Collaborate with security, compliance, and legal stakeholders to align access policies, governance standards, retention practices, and eDiscovery needs.• Provide technical direction during cutover windows and deliver support to stabilize services following implementation.• Act as the primary technical advisor for Microsoft 365 architecture, integration strategy, and risk reduction best practices.
2026-04-22T00:00:00Z

Help Desk/Desktop Support Analyst

Lynn, MA
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide onsite technical support for a growing team in Lowell, Massachusetts. This Long-term Contract position is ideal for someone who enjoys solving end-user issues, delivering excellent customer service, and supporting a Microsoft- and Citrix-based environment. The role will focus on day-to-day desktop and help desk support, user account administration, and troubleshooting across hardware, software, and access-related issues. You will work closely with IT leadership and local staff to maintain reliable technology services for the office. Responsibilities:• Deliver in-person and remote support for employees by diagnosing and resolving common hardware, software, login, and connectivity issues.• Manage service desk requests from intake through resolution, ensuring timely updates, accurate documentation, and a positive user experience.• Support user administration tasks across Microsoft 365, Active Directory, Entra, Azure, and on-premises systems, including account setup, access changes, and password resets.• Troubleshoot and assist with Citrix environments across desktop and mobile access, including workspace connectivity and secure access issues.• Provide support for Windows-based devices and related endpoint technologies, including desktop configuration, basic operating system setup, and device troubleshooting.• Assist with printer and secure print support, as well as general peripheral setup for end users in the office.• Help maintain daily onsite IT coverage for the Lynn, Massachusetts location while partnering with regional and managerial IT resources.• Contribute to endpoint deployment activities and support operating system rollouts, including learning and assisting with IGEL-based desktop environments as needed.
2026-04-23T00:00:00Z

Help Desk/Desktop Support Analyst

Cambridge, MA
onsite
Temporary / Contract
24.9375 - 28.875 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical support for users in Cambridge, Massachusetts. This Long-term Contract position requires onsite presence and focuses on delivering reliable desktop support, smooth onboarding assistance, and responsive troubleshooting in a Windows-based environment. The role also offers exposure to higher-level technical work, including support for Azure-related cloud services and selected administrative tasks across Microsoft technologies. Responsibilities: • Deliver in-person deskside assistance for employees, resolving day-to-day hardware, software, and access issues in a timely manner. • Manage and work through escalated service requests, ensuring problems are properly diagnosed, communicated, and brought to resolution. • Support business applications by troubleshooting errors, reinstalling approved software, and confirming successful functionality on end-user devices. • Coordinate user onboarding and offboarding activities, including account setup, device preparation, and access updates. • Provide technical support for conference rooms and audiovisual systems to help meetings run without disruption. • Assist with Windows 10 and Windows 11 administration tasks, including user support across core Microsoft tools and endpoint technologies. • Contribute to basic IT administrative work involving Active Directory, Microsoft 365, Intune, Defender, and Duo. • Support selected higher-level technical initiatives, including assistance with Azure cloud-related tasks as needed.
2026-05-01T00:00:00Z

Help Desk/Desktop Support Analyst

Bedford, MA
onsite
Temporary / Contract
27.7115 - 32.087 USD / Hourly
Position Purpose: The Help Desk Support Specialist will provide Tier 1–2 technical support across the organization. The ideal candidate has strong troubleshooting abilities, excellent communication skills, and a proven track record of delivering high-quality end-user support in a fast-paced environment. This position will report into Manager, Help Desk. Key Responsibilities: · Provide Tier 1 and Tier 2 support for hardware, software, mobile devices, and network issues. · Troubleshoot and resolve Windows and Microsoft 365 issues, including Teams, Outlook, OneDrive, SharePoint, and the Microsoft Office Suite (Excel, PowerPoint, Word). · Support onboarding/offboarding processes: account provisioning, laptop setup, access permissions, and software installation. · Monitor and respond to tickets via the help desk system within established SLAs. · Assist with VPN, MFA, and SSO issues. · Administer user accounts in Active Directory, Azure AD, and Microsoft 365 admin center. · Perform routine system maintenance, updates, and security compliance checks. · Support conference room video conferencing devices and systems (e.g., Teams Rooms, Neat, Zoom). · Follow IT asset management procedures, tracking hardware inventory and lifecycle replacement. · Provide clear, friendly, and effective communication to users at all technical levels. · Document troubleshooting steps, resolutions, and knowledge-base articles. Required Skills & Experience: · 3+ years of experience in an IT help desk or technical support role. · Strong understanding of Windows 10/11, macOS, Microsoft 365, and common enterprise applications. · Experience with Active Directory, Azure AD, MFA, and identity management. · Familiarity with ticketing systems (ServiceNow, Jira, Zendesk, etc.). · Solid knowledge of networking fundamentals (TCP/IP, DNS, DHCP, Wi-Fi). · Strong customer service mindset and ability to multitask. · Excellent communication and interpersonal skills. · Ability to work independently and as part of a team. · Problem-solving mindset with attention to detail. · Strong organizational skills and ability to prioritize work. · Experience supporting Teams Rooms or enterprise A/V equipment, compTIA A+, Network+, or Microsoft certifications, basic scripting knowledge (PowerShell) and familiarity with cybersecurity best practices and incident reporting is preferred.
2026-04-03T00:00:00Z

Help Desk/Desktop Support Analyst

Boston, MA
onsite
Temporary / Contract
39.5865 - 45.837 USD / Hourly
We are looking for an experienced Help Desk/Desktop Support Analyst to provide hands-on technical support for a growing legal services environment. This Long-term Contract opportunity is ideal for someone who thrives on resolving escalated user issues, supporting modern Microsoft technologies, and delivering high-quality service to an end-user base. The role will focus on Tier 2 and Tier 3 support across desktop systems, collaboration tools, document management platforms, and cloud-based environments while contributing to a developing service desk function. Responsibilities: • Resolve escalated support requests passed from the Tier 1 service desk, investigating issues thoroughly and driving them to completion. • Provide technical assistance for Windows 11, Microsoft 365, and Azure Virtual Desktop environments used across the organization. • Support legal document management applications such as iManage or NetDocuments, including troubleshooting user access and document-related issues. • Assist end users with Zoom and Microsoft Teams meeting technology, including audio visual and conferencing support. • Diagnose account access problems, perform password-related support, and address a wide range of day-to-day desktop and application issues. • Contribute to backup, disaster recovery, and business continuity activities by assisting with technical tasks and support needs. • Monitor logs, identify system performance or server capacity concerns, and escalate or remediate issues as appropriate. • Participate in the growth of the service desk by helping onboard users, supporting office expansion efforts, and strengthening operational support processes.
2026-04-22T00:00:00Z

Help Desk/Desktop Support Analyst

Lynn, MA
onsite
Temporary to Hire
27.7115 - 32.087 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical support across sites in Gloucester and Beverly, MA. This contract opportunity with potential for a permanent role is ideal for someone who enjoys solving user issues, supporting desktop and mobile environments, and serving as a dependable local IT resource. The role offers a mix of front-line troubleshooting, device support, and collaboration with broader technology teams when advanced escalation is needed. Responsibilities:• Deliver day-to-day technical assistance for end users, resolving hardware, software, and access issues in a timely manner.• Act as the primary on-site IT contact for assigned locations while coordinating escalations with remote infrastructure and support teams when necessary.• Troubleshoot Windows-based desktops, laptops, and mobile devices, including account access, application performance, and connectivity concerns.• Manage and update service desk tickets with clear documentation, status changes, and resolution details to ensure strong support follow-through.• Support user accounts and permissions within Active Directory, Entra ID, Azure Active Directory, Microsoft 365, and related enterprise systems.• Assist with Citrix environment support, including workspace access and secure application connectivity for end users.• Help maintain device deployments and endpoint configurations, including desktop operating systems and thin client platforms such as IGEL.• Provide support for cloud-connected tools and printing solutions, helping users work effectively across office and remote settings.
2026-04-23T00:00:00Z

Business Analyst

Framingham, MA
onsite
Temporary / Contract
70 - 100 USD / Hourly
We are looking for a Business Analyst for a Contract engagement supporting Finance Operations. In this role, you will work closely with finance leaders and cross-functional stakeholders to turn complex data into meaningful business insights that strengthen planning, reporting, and decision-making. This position is ideal for someone who combines analytical thinking with strong business acumen and can use modern reporting tools to improve visibility into financial performance. Responsibilities:• Partner with Global Finance leaders and stakeholders to identify reporting needs and translate business questions into actionable analytics solutions.• Build and enhance interactive dashboards and reporting tools using Microsoft Power BI to improve access to financial and operational data.• Analyze large data sets to uncover trends, variances, and opportunities that support better business decisions.• Develop recurring and ad hoc reports that increase efficiency, accuracy, and consistency across finance reporting processes.• Collaborate with teams across multiple locations to gather requirements, validate outputs, and ensure reporting solutions meet business needs.• Use Microsoft Excel to perform detailed data reviews, reconciliations, and supplemental analysis where needed.• Monitor data quality and resolve reporting issues by investigating inconsistencies and recommending practical improvements.• Support changes to reporting processes or systems by documenting requirements, testing outputs, and helping stakeholders adopt updated tools and workflows.
2026-04-28T00:00:00Z

EDI Analyst

Webster, MA
remote
Temporary / Contract
59.375 - 68.75 USD / Hourly
We are looking for an EDI Analyst to support a Contract engagement based in Webster, Massachusetts. This role will focus on designing and refining electronic data interchange solutions, with an emphasis on connecting an existing EDI platform to Sage and improving client-specific transaction templates. The ideal candidate brings strong technical depth in EDI, experience working with specifications and modeling approaches, and hands-on JavaScript skills to help deliver reliable integrations in a fast-paced environment. Responsibilities: • Build and enhance EDI integrations between the current exchange platform and Sage to support accurate and efficient data flow. • Create, revise, and validate transaction maps and templates for customer-specific business requirements. • Review technical specifications and translate business needs into scalable EDI solutions. • Troubleshoot mapping, connectivity, and document processing issues to maintain dependable transaction performance. • Partner with internal stakeholders to identify gaps in existing templates and implement improvements. • Use JavaScript and related technical methods to customize workflows, transformations, and validation logic where needed. • Document configuration details, mapping rules, and support procedures to enable ongoing maintenance. • Provide post-implementation support, including availability for future template updates and intermittent enhancement work as needed.
2026-05-01T00:00:00Z

Business Analyst Advanced

Boston, MA
onsite
Temporary / Contract
40 - 45 USD / Hourly
We are looking for an experienced Business Analyst Advanced to support a client-facing onboarding program in Boston, Massachusetts. This Long-term Contract position will focus on coordinating third-party onboarding activities, aligning business needs with operational readiness, and driving clear communication across internal teams and external partners. The role suits a senior specialist who can manage competing priorities, operate effectively in a change-driven environment, and provide confident updates to stakeholders throughout delivery. Responsibilities: • Lead third-party onboarding activities from initial assessment through implementation, testing, launch preparation, and post-go-live stabilization. • Act as the primary contact for clients and external service partners, translating current operating models into practical future-state onboarding plans. • Coordinate closely with product, operations, reference data, testing, and technology teams to define scope, dependencies, and delivery milestones. • Oversee connectivity and messaging readiness, including certification planning, issue resolution, and management of non-standard requirements. • Monitor testing progress, guide defect triage, and confirm that entry and exit criteria are met before each implementation stage. • Produce dashboards, status reporting, and metrics that highlight delivery progress, quality indicators, risks, and key decisions. • Identify process gaps and strengthen controls to improve onboarding quality, transparency, and execution consistency. • Provide day-to-day direction to offshore support resources, promoting strong service levels, accountability, and collaboration across locations.
2026-05-01T00:00:00Z