65 Results for Customer Service Specialist Jobs in Framingham, MA

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Customer Service Representative

North Billerica, MA
onsite
Temporary / Contract
20.00 - 26.00 USD / Hourly
We are looking for a Customer Service Representative to join a busy team in North Billerica, Massachusetts. This Long-term Contract position is ideal for someone who thrives in a fast-paced office, communicates with confidence, and can keep service activities organized from start to finish. The person in this role will support daily customer interactions, coordinate technician scheduling, and work closely with internal teams to ensure timely and accurate service delivery. Responsibilities: • Coordinate technician appointments and manage scheduling changes to keep service operations running efficiently. • Respond to inbound customer inquiries professionally and provide clear updates on service requests, timelines, and order details. • Partner with internal sales staff and other team members to align customer needs with service availability and next steps. • Enter and maintain customer orders and service information with a high level of accuracy in company systems. • Handle a mix of phone-based communication, including incoming calls and outbound follow-up related to scheduling and customer support. • Monitor open requests and proactively address issues that could affect response times or customer satisfaction. • Support day-to-day office coordination by sharing information across teams and helping maintain an organized workflow.
2026-11-02T18:28:41Z

Customer Service Representative

Burlington, MA
onsite
Temporary / Contract
20.00 - 26.00 USD / Hourly
We are looking for a Customer Service Representative to join an on-site team on a contract basis with the potential to become a longer-term opportunity. This role is ideal for someone who brings an approachable communication style and enjoys supporting customers in a structured office setting. You will handle day-to-day customer interactions, assist with orders, and help create a positive experience for clients while working closely with an efficient team. Responsibilities:• Respond to inbound customer inquiries by phone and provide accurate, timely assistance with products, services, and account-related questions.• Enter and update customer orders carefully in internal systems, ensuring information is complete and correct.• Support inside customer service activities by coordinating with team members to resolve issues and maintain smooth daily operations.• Make outbound calls when needed to follow up on customer requests, clarify order details, or provide service updates.• Maintain a courteous and attentive presence in every interaction to deliver a strong customer experience.• Track customer concerns and escalate more complex matters appropriately to help ensure prompt resolution.• Contribute to an organized office environment while adapting to a fast-paced, team-oriented workplace.• Build product and process knowledge over time to support customers effectively and prepare for possible growth into future sales-focused opportunities.
2026-10-29T17:48:43Z

Customer Service Representative

Pawtucket, RI
onsite
Permanent / Full Time
50000.00 - 52000.00 USD / Yearly
We are looking for a Customer Service Representative to support order management, customer communication, and quote preparation from our Pawtucket based client. This role is ideal for someone who thrives in a fast-paced setting, stays organized across multiple priorities, and takes pride in delivering responsive, accurate service. The position works closely with internal teams and customers to address questions, resolve concerns, and help strengthen ongoing business relationships. Responsibilities:• Manage incoming customer orders with a high level of accuracy and ensure each request is entered and updated promptly.• Prepare pricing quotes and related customer documentation within expected turnaround times.• Coordinate with cross-functional teams to confirm order details, maintain data accuracy, and support smooth processing.• Partner with logistics and operations staff to help keep shipments and deliveries on schedule.• Support issue resolution efforts by assisting with follow-up actions and communicating updates clearly to customers.• Maintain customer account information, respond to inquiries professionally, and foster strong ongoing relationships.• Review inventory information and customer demand activity to help address availability questions and order status concerns.• Track open orders and backlogs, escalating concerns when needed to help meet service expectations.• Contribute to a cooperative team environment while assisting with additional projects and administrative tasks as assigned
2026-10-13T17:58:40Z

Customer Service Representative

Haverhill, MA
onsite
Temporary / Contract
19.00 - 21.00 USD / Hourly
We are looking for a Customer Service Representative to support day-to-day service operations. This long-term contract opportunity is ideal for someone who enjoys helping customers, managing high-volume communication, and keeping order information accurate. The person in this role will serve as a key point of contact for inbound and outbound interactions while delivering prompt, detail-oriented assistance. Responsibilities: • Handle incoming customer calls effectively, providing timely support and clear resolutions to questions and concerns. • Place outbound calls as needed to follow up on requests, confirm details, and maintain consistent communication with customers. • Enter and update customer orders accurately in internal systems to ensure smooth processing and fulfillment. • Respond to service inquiries by gathering information, clarifying needs, and guiding customers toward appropriate solutions. • Maintain detailed records of customer interactions, order activity, and follow-up actions for reference and reporting purposes. • Work across service channels to manage communication efficiently while meeting quality and response expectations.
2026-11-02T19:23:45Z

Customer Service Representative x 6

50 Park Plaza, MA
onsite
Temporary / Contract
19.95 - 23.10 USD / Hourly
We are looking for customer-focused individuals to support a medical conference in Massachusetts as part of a Contract position. In this role, you will help create a welcoming and organized experience for attendees, speakers, and event partners while representing the event team effectively. This opportunity is well suited for individuals who are comfortable working in a fast-paced, public-facing environment and can respond effectively to guest needs throughout the conference. Responsibilities: • Welcome conference participants, provide event information, and guide guests to registration, meeting areas, and other designated spaces. • Assist with attendee check-in activities, confirm participation details, and help maintain orderly entry lines during busy periods. • Respond to questions from guests, speakers, and vendors with clear, courteous, and accurate support throughout the event. • Address on-site concerns promptly and escalate complex issues to event leadership when additional support is needed. • Help maintain a well-organized event environment by monitoring common areas and ensuring service standards are consistently upheld. • Coordinate with conference staff and management to support daily event operations and changing attendee needs. • Communicate important updates, scheduling information, and directional guidance to participants in a timely manner. • Follow health, safety, and event protocols, including verification of required vaccination compliance when applicable.
2026-11-05T20:23:46Z

Customer Accounts Specialist

Oxford, MA
onsite
Permanent / Full Time
50000.00 - 55000.00 USD / Yearly
We are looking for a Customer Accounts Specialist to support business customers by managing orders with accuracy, urgency, and a high level of service in Oxford area. This position plays a key role in keeping account activity organized from order receipt through final delivery while maintaining clear communication with customers and internal teams. The ideal candidate brings strong spreadsheet skills, sound judgment, and the ability to balance multiple priorities in a fast-moving environment. Responsibilities:• Oversee assigned customer accounts throughout the full order lifecycle, from order entry and confirmation to shipment coordination and completion.• Enter, update, and maintain order information across ERP tools, customer-facing portals, and related account management systems.• Track inventory levels, open orders, and delivery schedules to spot potential issues early and help prevent service disruptions.• Resolve account concerns such as shipment exceptions, product returns, credit requests, claims, and order discrepancies in a timely manner.• Work closely with carriers and internal partners to arrange shipments, replacements, return activity, and required transportation documents.• Keep customers informed about product availability, expected turnaround times, and any changes that may affect delivery commitments.• Maintain accurate account records, including shipping preferences, routing details, and customer-specific instructions.• Build and analyze Excel reports, including pivot table summaries, to monitor orders, inventory activity, backorders, and shipment performance.• Partner with Sales, Operations, Production, Logistics, Accounting, and IT to support efficient and accurate fulfillment.• Recommend practical process improvements while maintaining strong attention to detail and accountability across assigned accounts.
2026-10-14T21:04:00Z

Patient Access Specialist

Nashua, NH
onsite
Temporary to Hire
17.50 - 20.00 USD / Hourly
We are looking for a Patient Access Specialist to support patient intake and registration activities for a healthcare organization in Nashua, New Hampshire. This Contract to permanent opportunity is ideal for someone who combines strong customer service skills with accuracy in administrative and financial processes. In this role, you will help create a smooth patient experience by verifying information, explaining required documentation, and supporting compliant account setup before and during service. Responsibilities: • Manage patient admissions, registration, and pre-registration activities for scheduled and walk-in services while ensuring records are complete and accurate. • Verify demographic and insurance details, assign or confirm medical record numbers, and enter information correctly to support billing and claim accuracy. • Review physician orders and medical necessity criteria, identify documentation needs, and provide patients with clear instructions related to their visit. • Explain consent forms, notices, and patient education materials to patients or authorized representatives, obtain required signatures, and document completion appropriately. • Conduct inbound and outbound calls to gather missing account information, discuss patient financial responsibility, and collect point-of-service payments or outstanding balances when applicable. • Use insurance verification tools to confirm eligibility, select the correct coverage plan, and record benefit details that support reimbursement and clean claim submission. • Deliver compassionate, service-focused interactions that align with organizational standards for patient satisfaction and clear, accurate communication. • Monitor account quality through audits and reporting tools, correct registration issues, and share accurate data with leadership to maintain compliance and performance standards.
2026-10-22T19:18:46Z

Sr Customer Contact Center

Stoneham, MA
onsite
Permanent / Full Time
60000.00 - 61000.00 USD / Yearly
We are looking for an experienced customer contact center specialist to support clients with a wide range of banking service needs. This position focuses on delivering responsive, accurate assistance across digital and traditional service channels while maintaining a high standard of service. The ideal candidate brings strong financial services experience, sound operational judgment, and a commitment to creating positive customer experiences. Responsibilities: • Guide customers in using digital banking resources, including online and mobile platforms, to help them complete everyday banking activities confidently. • Respond to client questions promptly and handle account-related requests with accuracy, discretion, and attention to detail. • Process routine banking transactions while ensuring service quality, compliance, and a positive customer experience. • Support customer interactions across both face-to-face and remote channels, adapting communication style to meet individual needs. • Maintain strict adherence to security protocols, internal policies, and regulatory standards during every customer interaction. • Collaborate with team members to resolve service issues efficiently and contribute to smooth day-to-day contact center operations. • Represent the organization in customer- and community-facing activities that strengthen client relationships and brand presence.
2026-10-23T14:48:44Z

Patient Access Specialist

Mildford, NH
onsite
Temporary to Hire
17.50 - 19.45 USD / Hourly
Patient Access Representative Full Time - Monday-Friday - 7:30am-4:00pm We are looking for a Patient Access Specialist to support patient intake and account setup for a hospital in New Hampshire. This contract opportunity with potential for a permanent role is ideal for someone who combines strong administrative accuracy with a compassionate approach to patient interactions. In this role, you will help ensure registration, insurance verification, documentation, and payment-related activities are completed correctly while maintaining compliance with organizational and regulatory standards. Responsibilities:• Manage patient admissions and pre-registration activities by gathering demographic details, insurance information, and required documentation before scheduled services.• Create and update patient accounts with a high level of accuracy, including medical record assignment, order processing, and data entry needed for timely service delivery.• Review insurance eligibility and benefit information, apply the correct plan details in the system, and support accurate billing and clean claim performance.• Discuss financial responsibility with patients or guarantors, collect point-of-service payments and overdue balances, and explain available payment arrangements when appropriate.• Guide patients, guardians, or guarantors through consent paperwork and required notices, ensuring signatures, supporting documentation, and educational materials are completed and distributed properly.• Perform medical necessity screening for applicable services, communicate potential coverage limitations to Medicare patients, and document required notices in accordance with established procedures.• Deliver courteous and empathetic service during in-person and phone interactions while following departmental policies and patient experience expectations.• Use auditing and reporting tools to identify account issues, correct registration errors, and help maintain documentation quality across accounts, departments, and facilities.• Provide audit results and related statistical information to leadership to support performance standards and operational accuracy.
2026-10-22T19:18:46Z

Administrative Support Specialist

Salem, NH
onsite
Temporary / Contract
20.00 - 24.00 USD / Hourly
We are looking for a detail-oriented Administrative Support Specialist to provide essential office support for a sales team in Salem, New Hampshire. This Long-term Contract position is ideal for someone who enjoys keeping daily operations organized, communicating professionally with callers and visitors, and handling administrative tasks with accuracy. The role offers the opportunity to contribute to a well-run office environment through strong coordination, data management, and front-desk support. Responsibilities:• Manage a variety of day-to-day administrative activities to support smooth office operations and team productivity.• Respond to inbound phone calls professionally, direct inquiries appropriately, and relay messages in a timely manner.• Welcome visitors and provide front-desk assistance while maintaining a courteous and organized reception area.• Enter, update, and maintain records with a high level of accuracy across office systems and documents.• Prepare, organize, and distribute administrative materials, correspondence, and routine office documentation.• Coordinate general office support tasks such as filing, scheduling, and tracking information needed by internal staff.• Monitor administrative workflows and help ensure requests and routine tasks are completed efficiently and on time.
2026-11-02T18:33:42Z

Customer Service Coordinator

Manchester, NH
onsite
Temporary / Contract
25.75 - 29.50 USD / Hourly
We are looking for a Customer Service Coordinator to support customer interactions and appointment management for a busy service operation in Manchester, New Hampshire. This Long-term Contract position is ideal for someone who communicates clearly, stays organized in a fast-paced environment, and can balance incoming requests with scheduling priorities. The person in this role will serve as a key point of contact for customers while helping ensure service appointments and dispatch activities run smoothly. Responsibilities:• Respond to incoming customer calls with professionalism, provide service-related assistance, and address questions in a timely manner.• Coordinate service appointments by matching customer needs with technician availability and operational schedules.• Enter orders and service requests accurately into internal systems while maintaining complete and organized records.• Place outbound calls as needed to confirm appointments, share updates, and gather missing information from customers.• Work closely with dispatch and service teams to assign calls efficiently and support daily route or schedule adjustments.• Monitor appointment calendars and make changes when priorities shift, cancellations occur, or urgent requests arise.• Provide a high level of customer support by resolving routine concerns and escalating more complex issues when appropriate.
2026-10-28T17:58:47Z

Customer Service Rep.

Salisbury, MA
onsite
Temporary to Hire
21.85 - 25.30 USD / Hourly
We are looking for a customer-focused individual to join our team as a Customer Service Rep. This contract opportunity with potential for a long-term role is ideal for someone who enjoys coordinating service activity, supporting customers by phone, and keeping administrative processes organized. The right candidate will play an important part in ensuring service requests, job records, billing details, and vendor communication are handled accurately and efficiently. Responsibilities: • Coordinate appointment calendars for sales meetings, service visits, and installation work to keep operations running smoothly. • Provide responsive support to customers by handling inbound inquiries courteously and helping resolve routine service-related concerns. • Assign and communicate daily work orders to field technicians, ensuring schedules and service needs are clearly understood. • Process vendor orders as requested and follow up to help maintain timely delivery of needed materials or services. • Organize and maintain digital and physical records so job documentation, correspondence, and reference materials remain easy to access. • Enter job-related information into internal records and keep costing details current to support accurate project tracking. • Contact customers regarding outstanding balances and assist with accounts receivable collection efforts in a courteous manner. • Prepare and issue invoices for completed installation projects and service calls while updating billing information as needed. • Open new job files, maintain the active job log, and revise records to reflect approved changes or updated project details. • Support written communication with customers and vendors by drafting correspondence and assisting leadership with administrative follow-up.
2026-10-28T14:53:44Z

Real Time Specialist I

Providence, RI
remote
Temporary / Contract
19.00 - 22.00 USD / Hourly
We are looking for a Real Time Specialist I to support contact center performance in Providence, Rhode Island. This Long-term Contract position plays a key role in tracking intraday operations, identifying staffing risks, and helping leadership maintain service goals in a hybrid environment with up to three onsite days per week. The person in this role will work closely with supervisors, vendor partners, and internal stakeholders to improve workforce efficiency, strengthen agent support, and respond to changing business conditions throughout the day. Responsibilities: • Track queue activity and representative performance throughout the day to help the team stay aligned with monthly service objectives. • Review attendance and schedule adherence in real time, flagging unreported absences and escalating concerns to the appropriate scheduling resource. • Identify operational issues such as extended calls, staffing gaps, or performance disruptions and alert leadership when intervention is needed. • Coordinate with vendor management and support contacts to improve results and maintain effective outsourced contact center operations. • Recommend intraday schedule updates based on live conditions, emerging trends, and observed agent behavior. • Prepare daily updates on projected service performance and staffing needs, partnering with operations leaders on necessary adjustments. • Revise short-term staffing projections by analyzing current volume patterns, handle times, and historical data to determine resource requirements. • Build productive working relationships with supervisors, team leads, agents, and internal business partners to uncover opportunities for greater efficiency and stronger engagement.
2026-11-03T20:53:45Z

Collections Specialist

Pawtucket, RI
onsite
Temporary / Contract
20.90 - 24.20 USD / Hourly
We are looking for a Collections Specialist to join our team in Rhode Island on a contract basis. This role focuses on connecting with customers regarding past-due commercial accounts, identifying the reasons for delayed payment, and helping move balances toward resolution through a thoughtful and service-oriented approach. The ideal candidate can balance persistence with empathy, investigate account issues carefully, and support timely payment outcomes while maintaining positive business relationships. Responsibilities: • Contact customers with overdue commercial balances through phone and email outreach to encourage prompt payment. • Review account histories and billing details to determine the cause of unpaid invoices and clarify outstanding issues. • Work with customers to resolve disputes, payment concerns, and account discrepancies that may be delaying collection. • Maintain accurate records of collection activity, customer conversations, commitments, and follow-up actions. • Partner with internal teams to research billing questions and support effective resolution of open account items. • Use Sage 300 and related systems to track account status, document updates, and monitor collection progress. • Prioritize high-value or aging accounts to maximize cash recovery within established timelines. • Provide courteous, solution-focused service that supports payment resolution without using an aggressive collection style.
2026-10-29T15:24:06Z

Patient Access Specialist

Nashua, NH
onsite
Temporary / Contract
17.10 - 18.00 USD / Hourly
We are looking for a Patient Access Specialist to support patient-facing operations across urgent care and outpatient laboratory settings in Nashua, NH. This Long-term Contract opportunity is ideal for someone who enjoys helping patients, managing front-end access tasks, and working in a fast-paced healthcare environment. The role includes a rotating schedule that may involve weekdays, alternating weekends, and on-call coverage after training. Candidates with customer service experience and familiarity with healthcare registration systems will be well positioned for success. Responsibilities:• Welcome patients and visitors professionally, creating a positive first impression in urgent care and outpatient lab environments.• Complete registration activities accurately, including demographic updates, insurance verification, and collection of required intake information.• Coordinate patient access workflows by confirming eligibility, securing authorizations when needed, and supporting benefit-related inquiries.• Respond to inbound phone calls and patient questions with professionalism, clarity, and a service-oriented approach.• Use electronic health record and patient access platforms to document activity, maintain records, and support efficient scheduling and check-in processes.• Assist with billing-related intake tasks by ensuring account information is complete and aligned with organizational standards.• Support rotating coverage needs, including alternating weekend schedules and on-call responsibilities following training.• Work collaboratively with clinical and administrative teams to maintain smooth patient flow and timely service delivery.
2026-10-27T21:14:07Z

Client Services Representative

Boston, MA
onsite
Temporary to Hire
35.00 - 48.00 USD / Hourly
We are seeking a professional and client-focused Client Services Representative to join our growing Financial Services team. This individual will serve as a primary point of contact for clients, providing exceptional service and support related to investment accounts, financial products, account maintenance, and operational inquiries. The ideal candidate is detail-oriented, organized, and committed to delivering a high-quality client experience while working collaboratively with advisors, portfolio managers, and internal operations teams. Key Responsibilities<ul><li>Serve as a primary contact for clients via phone, email, and in-person meetings.</li><li>Respond to client inquiries regarding account activity, investment statements, transactions, and service requests.</li><li>Assist with account opening, onboarding, transfers, and maintenance activities.</li><li>Process and monitor client paperwork, ensuring accuracy and completeness.</li><li>Coordinate client requests with advisors, investment professionals, custodians, and operations teams.</li><li>Maintain detailed and accurate client records within CRM and portfolio management systems.</li><li>Prepare client meeting materials, reports, presentations, and account documentation.</li><li>Support the collection and review of compliance and regulatory documentation.</li><li>Assist with money movement requests, account updates, beneficiary changes, and other service-related transactions.</li><li>Track outstanding client requests and ensure timely resolution.</li><li>Help identify opportunities to improve service processes and enhance the overall client experience.</li><li>Maintain confidentiality and safeguard sensitive client and financial information.</li><li>Stay informed on firm policies, procedures, and industry regulations.</li></ul>Qualifications<ul><li>Bachelor's degree in Finance, Accounting, Business Administration, Economics, or a related field preferred.</li><li>3+ years of experience in financial services, investment management, asset management, corporate trust, loan administration, or client relationship management.</li><li>Strong understanding of capital markets, investment products, and financial services operations.</li><li>Knowledge of corporate trust, fund administration, loan servicing, syndicated loans, or related financial products.</li><li>Experience supporting institutional clients, asset managers, investment firms, banks, or alternative investment funds.</li></ul>
2026-10-23T20:43:44Z

Collections Specialist

Northborough, MA
onsite
Permanent / Full Time
54080.00 - 58240.00 USD / Yearly
We are looking for a Collections Specialist to support accounts receivable efforts in the Northborough Massachusetts area. This role focuses on recovering outstanding balances, addressing customer payment concerns, and keeping account records accurate and up to date. The ideal candidate brings a clear communication style, a detail-oriented approach, and the ability to work effectively within a structured, team-driven environment. Responsibilities:• Oversee outreach on delinquent customer accounts and guide unpaid invoices toward timely resolution while preserving strong business relationships.• Analyze accounts receivable aging data to identify priorities, track overdue balances, and share status updates on collection activity.• Partner with sales, contracts, and other internal departments to investigate billing questions and remove obstacles delaying payment.• Respond quickly to customer questions regarding account balances, invoice details, and payment expectations, including discussing suitable repayment arrangements when needed.• Maintain consistent follow-up on open receivables and record all collection actions accurately within customer account documentation.• Provide administrative support related to account maintenance, including processing refund-related requests and updating customer information.• Apply established collection practices and procedures while identifying practical ways to strengthen workflow efficiency over time.• Deliver a high standard of customer service by balancing collection goals with a detail-oriented and solution-focused approach.• Contribute to the broader accounting team in a collaborative hybrid setting that supports ongoing learning and growth.
2026-11-05T20:18:42Z

AR, Credit & Collections Specialist

Fitchburg, MA
onsite
Permanent / Full Time
58000.00 - 62000.00 USD / Yearly
We are looking for an experienced AR, Credit & Collections Specialist to support financial operations for a manufacturing organization in Fitchburg, MA This role focuses on maintaining accurate receivables activity, monitoring customer credit exposure, and partnering with internal leadership to address payment issues efficiently. The ideal candidate brings strong attention to detail, sound judgment in credit matters, and the ability to communicate professionally with both customers and internal stakeholders. Responsibilities:• Manage day-to-day accounts receivable activity, including posting incoming payments and ensuring customer accounts remain accurate and current.• Review aging reports to track overdue balances, recommend credit restrictions when accounts become delinquent, and maintain an up-to-date daily credit hold list.• Contact customers to follow up on outstanding invoices, document payment commitments, and prepare regular collections updates for management.• Research billing questions and disputed charges, then work with the appropriate parties to resolve discrepancies in a timely manner.• Evaluate new customer creditworthiness by reviewing commercial credit references and Dun & Bradstreet reporting before accounts are established.• Gather and maintain required customer documentation, including tax-exempt certificates and W-9 forms, to support compliance and account setup.• Respond to external credit inquiries and provide accurate account reference information in line with company standards.• Process credit card transactions and issue formal collection notices or demand letters when escalation is necessary.• Provide administrative and accounting support to finance leadership and assist with accounts payable coverage when needed. **For immediate consideration please call me asap and directly 508-205-2127, Eric Lebow** THIS ROLE IS 100% IN OFFICE M-F 8-5
2026-11-04T11:43:42Z

Office/Medical Billing Specialist

Methuen, MA
onsite
Temporary / Contract
27.00 - 32.00 USD / Hourly
We are looking for a Office/Medical Billing Specialist to support financial operations for a healthcare setting in Massachusetts. This Contract position focuses on billing accuracy, benefit coordination, account maintenance, and responsive service for residents and families. The ideal candidate brings hands-on experience with medical billing workflows, government program eligibility processes, and account reconciliation while working effectively in a fast-paced business office environment. Responsibilities:• Oversee Medicaid application processing, periodic eligibility reviews, and continued benefit administration to help maintain uninterrupted coverage.• Keep resident census information current by coordinating admissions, transfers, discharges, and related financial records with accuracy.• Generate private-pay billing statements and patient liability invoices, while handling payment posting, collection efforts, and follow-up on outstanding balances.• Submit consolidated billing claims, research discrepancies, and work through billing issues to support timely resolution.• Prepare daily bank deposits, verify balances, reconcile deposit activity, and complete electronic submissions accurately.• Address questions from residents and family members regarding invoices, account status, and other financial matters in a clear and attentive manner.• Maintain resident personal needs accounts and perform regular reconciliations to ensure proper documentation and account accuracy.• Support the Business Office Manager with month-end close activities, audit preparation, reporting tasks, and additional office initiatives as needed.
2026-10-22T19:13:42Z

Front Desk Coordinator

Cambridge, MA
onsite
Temporary / Contract
19.00 - 22.00 USD / Hourly
We are looking for a Front Desk Coordinator to provide front-of-office support for a short-term contract assignment in Cambridge, Massachusetts. This position will serve as the first point of contact for visitors and callers, helping create an organized and welcoming office environment. The role is ideal for someone who brings strong customer service skills, a detail-oriented approach, and the ability to manage reception tasks with care during a three-day coverage period. Responsibilities: • Welcome guests and maintain a detail-oriented, friendly presence at the front desk throughout the workday. • Manage incoming phone calls, direct inquiries appropriately, and relay messages with accuracy and care. • Support daily reception activities to help the office run smoothly for employees and visitors. • Coordinate catered lunch setup on Tuesday and Wednesday, ensuring food is arranged and available on time. • Package remaining lunch items at the end of the day and store them properly to keep shared spaces organized. • Monitor the reception area and common spaces to maintain a neat, presentable environment. • Assist with basic onsite administrative support as needed during the coverage period.
2026-11-03T20:33:40Z

Email Marketing Specialist

Boston, MA
remote
Temporary / Contract
33.00 - 35.00 USD / Hourly
Robert Half's Marketing & Creative client is seeking an Email Builder for a fully remote, 6-week, 20-hour-per-week contract opportunity. This role will support the execution of email marketing campaigns for a high-profile consumer-facing organization. The ideal candidate has experience building emails in Salesforce Marketing Cloud, working with HTML, and managing multiple projects in a fast-paced environment. This is a great opportunity for an email marketing candidate looking for a short-term remote engagement. Responsibilities:<ul><li>Build and deploy email campaigns in support of marketing, customer engagement, and revenue-generating initiatives.</li><li>Collaborate with cross-functional teams to develop and execute mobile-friendly email communications.</li><li>Ensure email campaigns align with brand standards, messaging guidelines, and quality expectations.</li><li>Perform testing and quality assurance prior to deployment.</li><li>Manage multiple campaigns and deadlines simultaneously while maintaining attention to detail.</li><li>Support audience segmentation, campaign execution, and ongoing email marketing initiatives.</li></ul>
2026-10-26T18:13:46Z

Customer Care Associate

Derry, NH
onsite
Permanent / Full Time
- USD / Yearly
We are looking for a Customer Care Associate to support customers with responsive, thoughtful service in a high-volume environment in Derry, New Hampshire. This position is ideal for someone who enjoys solving a wide range of questions, managing administrative tasks accurately, and creating positive interactions at every stage of the customer experience. The role offers the opportunity to build strong product and process knowledge while contributing to efficient day-to-day support operations. Responsibilities: • Respond to customer questions and service requests with professionalism, urgency, and attention to detail. • Create positive experiences by resolving issues clearly and following through on each interaction from start to finish. • Build a strong understanding of customer workflows and service expectations to provide accurate support. • Monitor shipment activity across multiple carriers and communicate status updates as needed. • Maintain organized records and complete administrative tasks that support customer care operations. • Apply sound judgment and problem-solving skills to handle a variety of inquiries in a fast-moving setting. • Continuously expand knowledge and use new information to improve future customer interactions.
2026-10-29T19:44:07Z

Receptionist

Providence, RI
onsite
Temporary to Hire
17.00 - 20.00 USD / Hourly
We are looking for a dependable Receptionist to join a legal office in Providence, Rhode Island on a contract-to-permanent basis. This position is ideal for someone who communicates clearly, stays organized, and remains calm while assisting callers who may be upset or under stress. You will serve as the first point of contact for the office, helping create a welcoming experience while supporting daily front desk operations. Legal office experience is helpful, but candidates with strong administrative skills and an interest in growing within the legal field are encouraged to apply. Responsibilities: • Manage a multi-line phone system by answering incoming calls promptly and directing them to the appropriate staff members. • Place outbound calls as needed by following established talking points and office guidelines while maintaining a courteous approach in every interaction. • Welcome visitors and provide courteous front desk support to ensure a positive first impression of the firm. • Record messages accurately, capture important details, and relay information to the correct team members without delay. • Support routine administrative activities such as data entry, scheduling assistance, and basic clerical tasks using standard office software. • Communicate with individuals who may be experiencing difficult situations and respond with patience, empathy, and composure. • Maintain organized reception and common areas while helping the office run smoothly throughout the day.
2026-10-23T15:54:06Z

Administrative Assistant/Receptionist

Allston, MA
onsite
Permanent / Full Time
60000.00 - 65000.00 USD / Yearly
We are looking for an Administrative Assistant/Receptionist to support daily office operations in Allston, Massachusetts. This role serves as the first point of contact for visitors while also handling a wide range of clerical and organizational tasks that keep the workplace running efficiently. The ideal candidate is detail-oriented, organized, and comfortable managing routine responsibilities alongside time-sensitive requests. Responsibilities: • Welcome visitors, create a positive first impression, and guide guests to the appropriate staff or department. • Manage incoming calls, respond to general inquiries, and record accurate messages for follow-up. • Support front desk security procedures by monitoring visitor sign-ins and distributing guest identification as needed. • Coordinate outgoing and incoming deliveries, including arranging courier pickups and handling package receipt and distribution. • Keep the reception area, lobby, and shared front office spaces organized, presentable, and ready for daily use. • Collect mail, process and sort correspondence, and distribute letters and packages to the appropriate recipients. • Prepare, edit, and proofread business documents such as letters, memos, and reports for office personnel. • Maintain both electronic and physical filing systems to ensure records are accurate, accessible, and well organized. • Monitor inventory levels and replenish office and kitchen supplies to support uninterrupted daily operations. • Assist with additional administrative assignments, including special projects, check mailings, and creation of office signage when needed.
2026-10-20T20:58:47Z

Payroll Specialist

Worcester, MA
onsite
Permanent / Full Time
52000.00 - 57000.00 USD / Yearly
We are looking for a Payroll Specialist to support accurate and timely payroll operations for a multi-site workforce in the WORCESTER, Massachusetts area. This position plays an important role in maintaining payroll records, reviewing time data, and producing reports that help the organization stay organized and compliant. The ideal candidate brings prior payroll experience, strong attention to detail, and the ability to handle sensitive employee information with professionalism. Responsibilities:• Maintain and update employee payroll information within the company’s payroll system to ensure records remain complete and accurate.• Review and validate employee time entries through the NetSuite portal before each payroll cycle is finalized.• Execute bi-weekly payroll processing using NetSuite and Oracle tools while meeting established deadlines.• Prepare tailored payroll and workforce reports based on operational and business reporting needs.• Monitor payroll-related tracking activities and compile supporting documentation for internal review and reporting purposes.• Provide administrative support to the HR function and assist with additional payroll-related tasks as needed. For immediate consideration please call me directly! 508-205-2127 Eric Lebow
2026-10-20T18:43:44Z

65 results for Customer Service Specialist in Framingham, MA