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7 results for Bilingual Spanish Nonprofit Call Center Representative in Framingham, MA
- North Billerica, MA
- onsite
- Temporary / Contract
- 20 - 26 USD / Hourly
- We are looking for a Customer Service Representative to join a busy team in North Billerica, Massachusetts. This Long-term Contract position is ideal for someone who thrives in a fast-paced office, communicates with confidence, and can keep service activities organized from start to finish. The person in this role will support daily customer interactions, coordinate technician scheduling, and work closely with internal teams to ensure timely and accurate service delivery.<br><br>Responsibilities:<br>• Coordinate technician appointments and manage scheduling changes to keep service operations running efficiently.<br>• Respond to inbound customer inquiries professionally and provide clear updates on service requests, timelines, and order details.<br>• Partner with internal sales staff and other team members to align customer needs with service availability and next steps.<br>• Enter and maintain customer orders and service information with a high level of accuracy in company systems.<br>• Handle a mix of phone-based communication, including incoming calls and outbound follow-up related to scheduling and customer support.<br>• Monitor open requests and proactively address issues that could affect response times or customer satisfaction.<br>• Support day-to-day office coordination by sharing information across teams and helping maintain an organized workflow.
- 2026-11-10T00:00:00Z
- Fitchburg, MA
- onsite
- Permanent / Full Time
- 50000 - 52000 USD / Yearly
- <p>We are looking for a Customer Service Representative to support order management, customer communication, and account growth for a manufacturing business in Fitchburg, Massachusetts. This role combines strong service skills with administrative accuracy, helping customers receive timely information while ensuring orders, quotes, and related documentation are handled efficiently. The ideal candidate is organized, detail-oriented, and confident working with both customers and internal sales partners to maintain positive business relationships.</p><p><br></p><p>Responsibilities:</p><p>• Manage incoming customer orders from entry through fulfillment, monitor progress, and coordinate follow-up to help meet delivery expectations.</p><p>• Build and maintain customer accounts by identifying opportunities to reconnect with prior clients and support outreach to prospective business contacts.</p><p>• Strengthen long-term customer relationships by responding to needs promptly and contributing to retention and revenue growth efforts.</p><p>• Recommend relevant products and additional solutions during customer interactions to encourage expanded sales and referral opportunities.</p><p>• Work closely with regional sales leaders and sales representatives to address customer requests, resolve order concerns, and support active opportunities.</p><p>• Review inactive or lost accounts, conduct follow-up communication, and help revive business where appropriate.</p><p>• Prepare and verify customer information, quotations, and order details to support accurate processing and smooth coordination with shipping.</p><p>• Handle initial lead response activities, share outcomes with internal stakeholders, and assist with marketing-related follow-up such as samples, mailings, and outreach calls.</p><p>• Contribute to overall quality standards and provide additional administrative or customer support tasks as needed.</p><p><br></p><p><strong><em><u>For immediate consideration please reach out ASAP to Eric Lebow 508-205-2127 </u></em></strong></p><p><strong><em><u>**This role is 100% in office M-F 8-5** </u></em></strong></p><p><br></p><p><br></p>
- 2026-11-10T00:00:00Z
- North Attleboro, MA
- onsite
- Temporary / Contract
- 18 - 21 USD / Hourly
- We are looking for a confident and detail-oriented Customer Service Representative to support contract follow-up activities for a construction-focused organization. This Long-term Contract position is ideal for someone who communicates with persistence and clarity while keeping account details accurate and organized. The person in this role will help move outstanding agreements toward completion, resolve payment-related questions, and maintain clear records of customer interactions.<br><br>Responsibilities:<br>• Contact customers regarding unsigned agreements and identify any issues preventing completion<br>• Review accounts with payment holds, research outstanding balances, and clarify next steps with customers<br>• Use persuasive and clear communication to encourage timely contract completion<br>• Reissue electronic documents for signature and ensure outdated requests are withdrawn when needed<br>• Access customer records to place calls or send messages and document each interaction thoroughly<br>• Track follow-up activity carefully to help reduce delays and support contract resolution<br>• Coordinate with internal teams as needed to address account concerns and remove obstacles to completion
- 2026-11-12T00:00:00Z
- Nashua, NH
- onsite
- Temporary / Contract
- 17.25 - 19.75 USD / Hourly
- <p>We are looking for a Customer Service Representative to support patient-facing operations across urgent care and outpatient laboratory settings in Nashua, NH. This Long-term Contract opportunity is ideal for someone who enjoys helping patients, managing front-end access tasks, and working in a fast-paced healthcare environment. The role includes a rotating schedule that may involve weekdays, alternating weekends, and on-call coverage after training. Candidates with customer service experience and familiarity with healthcare registration systems will be well positioned for success.</p><p><br></p><p>Responsibilities:</p><p>• Welcome patients and visitors professionally, creating a positive first impression in urgent care and outpatient lab environments.</p><p>• Complete registration activities accurately, including demographic updates, insurance verification, and collection of required intake information.</p><p>• Coordinate patient access workflows by confirming eligibility, securing authorizations when needed, and supporting benefit-related inquiries.</p><p>• Respond to inbound phone calls and patient questions with professionalism, clarity, and a service-oriented approach.</p><p>• Use electronic health record and patient access platforms to document activity, maintain records, and support efficient scheduling and check-in processes.</p><p>• Assist with billing-related intake tasks by ensuring account information is complete and aligned with organizational standards.</p><p>• Support rotating coverage needs, including alternating weekend schedules and on-call responsibilities following training.</p><p>• Work collaboratively with clinical and administrative teams to maintain smooth patient flow and timely service delivery.</p>
- 2026-11-13T00:00:00Z
- Newburyport, MA
- onsite
- Temporary / Contract
- 17.1 - 19.8 USD / Hourly
- We are looking for a personable Customer Service Representative to represent our team in Newburyport, Massachusetts through a Contract assignment. This position focuses on engaging visitors at an onsite booth, starting friendly conversations, and helping individuals understand available chiropractic-related services and support. The ideal candidate brings strong communication skills, a welcoming presence, and the ability to create positive interactions with a wide range of people.<br><br>Responsibilities:<br>• Welcome booth visitors in a detail-oriented and approachable manner to create a positive first impression.<br>• Start conversations with attendees to learn about their interests and explain chiropractic service offerings clearly.<br>• Respond to customer questions with accurate information and direct individuals to appropriate next steps when needed.<br>• Support inbound and outbound customer communication activities as assigned to maintain strong engagement.<br>• Record customer details, inquiries, and service-related information accurately during each interaction.<br>• Assist with order entry or related administrative updates when customer follow-up is required.<br>• Maintain an organized booth area and ensure promotional materials are presented neatly and effectively.
- 2026-11-13T00:00:00Z
- Manchester, NH
- onsite
- Temporary / Contract
- 25.75 - 29.5 USD / Hourly
- <p>We are looking for a Customer Service Coordinator to support customer interactions and appointment management for a busy service operation in Manchester, New Hampshire. This Long-term Contract position is ideal for someone who communicates clearly, stays organized in a fast-paced environment, and can balance incoming requests with scheduling priorities. The person in this role will serve as a key point of contact for customers while helping ensure service appointments and dispatch activities run smoothly.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming customer calls with professionalism, provide service-related assistance, and address questions in a timely manner.</p><p>• Coordinate service appointments by matching customer needs with technician availability and operational schedules.</p><p>• Enter orders and service requests accurately into internal systems while maintaining complete and organized records.</p><p>• Place outbound calls as needed to confirm appointments, share updates, and gather missing information from customers.</p><p>• Work closely with dispatch and service teams to assign calls efficiently and support daily route or schedule adjustments.</p><p>• Monitor appointment calendars and make changes when priorities shift, cancellations occur, or urgent requests arise.</p><p>• Provide a high level of customer support by resolving routine concerns and escalating more complex issues when appropriate.</p>
- 2026-11-06T00:00:00Z
- Derry, NH
- onsite
- Permanent / Full Time
- 0 - 0 USD / Yearly
- We are looking for a Customer Care Associate to support customers with responsive, thoughtful service in a high-volume environment in Derry, New Hampshire. This position is ideal for someone who enjoys solving a wide range of questions, managing administrative tasks accurately, and creating positive interactions at every stage of the customer experience. The role offers the opportunity to build strong product and process knowledge while contributing to efficient day-to-day support operations.<br><br>Responsibilities:<br>• Respond to customer questions and service requests with professionalism, urgency, and attention to detail.<br>• Create positive experiences by resolving issues clearly and following through on each interaction from start to finish.<br>• Build a strong understanding of customer workflows and service expectations to provide accurate support.<br>• Monitor shipment activity across multiple carriers and communicate status updates as needed.<br>• Maintain organized records and complete administrative tasks that support customer care operations.<br>• Apply sound judgment and problem-solving skills to handle a variety of inquiries in a fast-moving setting.<br>• Continuously expand knowledge and use new information to improve future customer interactions.
- 2026-10-29T00:00:00Z