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6 results for Bilingual Spanish Nonprofit Call Center Representative in Framingham, MA

Bilingual Receptionist (Spanish)

Dorchester, MA
onsite
Temporary / Contract
19 - 22 USD / Hourly
We are looking for a detail-oriented File Clerk to support housing-related administrative operations in Chelsea, Massachusetts. This Contract position focuses on reviewing applicant and tenant information, organizing documentation, and helping ensure accurate communication and recordkeeping throughout the eligibility and rent review process. The ideal candidate is comfortable handling confidential information, coordinating appointments, and providing attentive assistance to residents and internal stakeholders. Responsibilities:• Review income documentation and apply established guidelines to support accurate rent determinations.• Evaluate application materials to help confirm housing eligibility in accordance with program requirements.• Draft and distribute tenant communications related to rent changes, appointments, and follow-up actions.• Meet with applicants and residents to gather information, conduct interviews, and arrange re-examination meetings as needed.• Maintain organized and up-to-date tenant files, ensuring records are complete, accurate, and easy to retrieve.• Coordinate scheduling for interviews, orientation sessions, and other resident-facing appointments.• Prepare written correspondence such as letters, notices, and internal memoranda with a high level of accuracy.• Support occupancy efforts by assisting with outreach or marketing activities intended to help reduce vacancies.• Interpret housing policies and regulatory requirements to promote compliance in daily administrative work.• Respond to questions from tenants and property staff while safeguarding sensitive information and maintaining confidentiality.
2026-04-23T00:00:00Z

Bilingual Spanish Front Desk

Chelsea, MA
onsite
Temporary / Contract
19.95 - 23.1 USD / Hourly
We are looking for a bilingual Spanish-speaking front desk team member to support housing-related administrative and resident-facing services in Chelsea, Massachusetts. This Contract position plays an important role in welcoming visitors, handling inquiries, and assisting with eligibility, rent-related communication, and appointment coordination. The ideal candidate brings strong organization, attention to detail, and communication skills while managing sensitive information with care. Responsibilities: • Welcome applicants, tenants, and visitors at the front desk while providing courteous bilingual support in Spanish and English. • Review income information and apply established guidelines to help calculate tenant rent amounts accurately. • Evaluate application details against housing program criteria to support eligibility determinations. • Draft and distribute written notices regarding rent updates, appointments, and other tenant-related matters. • Conduct interviews with applicants and residents, including arranging and confirming re-examination meetings. • Maintain complete and accurate files by entering data, organizing documentation, and safeguarding confidential records. • Coordinate calendars for interviews, orientations, and other office appointments to ensure timely follow-up. • Prepare clear correspondence such as letters, emails, and memos while responding to questions about policies and procedures. • Partner with property management and internal teams to support occupancy goals and assist with outreach efforts that help reduce vacancies.
2026-05-05T00:00:00Z

Contact call center representative

Uxbridge, MA
onsite
Permanent / Full Time
46000 - 65000 USD / Yearly
We are looking for a customer-focused Contact Call Center Representative (5+ years of experience could be more lead or supervisor level) to support clients and internal branch teams. In this role, you will handle a mix of inbound and outbound communications, resolve account-related concerns, and deliver knowledgeable guidance on consumer banking products and services. The ideal candidate brings strong judgment, clear communication, and the ability to stay organized in a high-volume environment while maintaining service quality and customer satisfaction. Responsibilities:• Manage incoming and outgoing customer calls while delivering detail-oriented service that supports satisfaction, retention, and sales goals.• Provide day-to-day assistance to branch employees through the branch support line, including help with system navigation, procedural questions, online banking resources, and approval follow-up.• Investigate customer concerns thoroughly and take timely action to resolve issues, escalating complex matters when appropriate.• Maintain up-to-date knowledge of deposit accounts, transaction services, internal procedures, and applicable regulatory guidelines to ensure accurate support.• Identify opportunities to recommend relevant consumer banking products and services based on customer needs and current promotional initiatives.• Meet established performance expectations for quality assurance, service levels, accuracy, and cross-selling results in a fast-paced call center setting.• Support additional service operations by providing teller or switchboard coverage when business needs require it.• Use active listening and thoughtful questioning to understand customer concerns, address objections, and guide conversations toward effective solutions. For immediate consideration, Please call me directly 508-205-2127 Eric Lebow
2026-04-24T00:00:00Z

Customer Service Representative

Milford, MA
remote
Temporary / Contract
18 - 20 USD / Hourly
Responsibilities include:- Customer service- Email correspondence- Processing orders- Order entry (high volume)- Collaborating with sales team and customers- Ensuring timely delivery of orders- ERP experience is a MUST!- Ability to work in a fast paced environment Start Date: Asap!Duration: 1 yearHours: 8:30am-5pm | M-FWork type: RemotePay Rate: $18-$20 (based on experience)
2026-05-01T00:00:00Z

Customer Service Rep

Worcester, MA
onsite
Permanent / Full Time
52000 - 56000 USD / Yearly
We are looking for an experienced Customer Service Representative to join our team in the Greater Worcester County area. This role requires a detail-oriented individual who excels in managing customer interactions and ensuring seamless order processing to meet business needs. The ideal candidate will thrive in a fast-paced environment and demonstrate strong communication and organizational skills. Responsibilities:• Process customer orders accurately through data entry and maintain order records.• Communicate effectively with customers to address inquiries, resolve issues, and provide updates on orders.• Coordinate scheduling with transportation carriers to ensure timely shipping and delivery.• Monitor inventory levels and collaborate with relevant teams to manage substitutions and revisions.• Serve as a liaison between warehouse staff, sales teams, and management to address pricing, inventory, and customer concerns.• Interact with external carriers to confirm load availability and coordinate customer pickups.• Maintain and update customer databases to manage advanced shipping notices and routing requests.• Handle multiple tasks simultaneously while maintaining accuracy and efficiency in a fast-paced setting.• Facilitate customer satisfaction by responding to feedback and implementing solutions to improve processes. **For immediate consideration, please reach out to me ASAP. Eric Lebow 508-205-2127- we can do a quick resume review! **
2026-04-13T00:00:00Z

Member Service Representative

Boston, MA
onsite
Temporary to Hire
20 - 22 USD / Hourly
We are looking for a Member Service Representative to support day-to-day branch operations and deliver attentive service to members in Boston, Massachusetts. This contract opportunity with potential for a permanent role is ideal for someone who enjoys working in a fast-paced banking environment, handling transactions accurately, and building strong member relationships. The person in this role will help members with routine account needs while also introducing relevant financial products and services that enhance their experience. Responsibilities: • Deliver courteous, detail-oriented support to members by answering questions and resolving routine account-related needs. • Process everyday financial transactions such as deposits, withdrawals, loan payments, and account inquiries with a high level of accuracy. • Set up new accounts for both prospective and existing members while ensuring all required documentation is completed properly. • Recommend and explain available credit union products and services, including electronic banking options and debit card solutions, based on member needs. • Accept and post loan and other payments correctly in the system and assist with consumer lending activities, including application intake, loan processing support, and funding of approved loans. • Manage cash drawer operations, complete daily balancing procedures, and perform vault-related teller duties in accordance with branch controls. • Handle debit card servicing tasks such as card orders, activity review through third-party providers, and member assistance with card-related issues or questions. • Follow all applicable banking regulations, federal and state compliance requirements, and internal policies, including Bank Secrecy Act and anti-money laundering standards. • Support additional branch and service activities as needed to help maintain efficient daily operations.
2026-05-06T00:00:00Z