17 results for Customer Service Manager in Fountain Valley, CA

Customer Service Representative

Cerritos, CA
onsite
Contract / Temporary to Hire
19 - 19 USD / Hourly
We are looking for a success-driven Customer Service Representative to join our team in Cerritos, California. In this Contract to permanent position, you will play a key role in supporting clients by ensuring their needs are addressed efficiently and professionally. If you excel in communication, organization, and problem-solving, this opportunity is ideal for you. Responsibilities: • Handle incoming calls and respond promptly to customer inquiries with professionalism and accuracy. • Manage email correspondence, ensuring timely and effective communication. • Perform data entry tasks to maintain accurate customer records and order information. • Assist with order processing and entry, ensuring all details are verified and completed. • Schedule appointments and coordinate showroom visits as needed. • Provide support to clients through inbound and outbound calls, addressing any concerns or questions. • Utilize Microsoft Word and Excel to create documents and manage data effectively. • Maintain a high level of organization while multitasking in a fast-paced environment. • Collaborate with team members to enhance customer satisfaction and streamline processes.
2026-02-23T00:00:00Z

Customer Service Representative

Monrovia, CA
onsite
Temporary
20 - 22 USD / Hourly
Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. For immediate consideration apply today!· Assist customers in Spanish and English over the phone · Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems
2026-03-06T00:00:00Z

Customer Service Representative

Rowland Heights, CA
onsite
Contract / Temporary to Hire
19 - 20 USD / Hourly
We are looking for a motivated and detail-oriented Customer Service Representative to join our team in City of Industry, California. This is a Contract-to-Permanent position, offering an excellent opportunity for growth while delivering exceptional support to our customers. The ideal candidate will bring strong communication skills and a commitment to providing outstanding service in a fast-paced environment. Responsibilities: • Provide prompt and attentive assistance to customers through phone and email channels. • Address customer inquiries and resolve issues with accuracy and efficiency. • Support collection activities, including contacting customers regarding overdue accounts (training will be provided). • Maintain accurate and organized records of customer interactions and transactions. • Collaborate with team members to ensure consistent and high-quality service delivery. • Follow established procedures and guidelines to meet company standards. • Handle sensitive information with confidentiality and integrity. • Assist in identifying and implementing improvements to customer service processes. • Communicate effectively with customers while maintaining a positive attitude. • Participate in team meetings and contribute to achieving department goals.
2026-03-10T00:00:00Z

Customer Service Representative

Glendale, CA
onsite
Temporary
20 - 22 USD / Hourly
Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. For immediate consideration apply today!· Assist customers in Spanish and English over the phone· Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems
2026-03-06T00:00:00Z

Customer Service Representative

Pasadena, CA
onsite
Contract / Temporary to Hire
23.75 - 27.5 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Pasadena, California. This Contract to permanent position is ideal for someone who excels in providing exceptional customer support and possesses strong data entry skills. You will play an integral role in ensuring customer satisfaction by managing orders, resolving discrepancies, and maintaining accurate records. For immediate consideration apply today! Responsibilities:• Enter and update customer information accurately within the database.• Process customer orders and verify order details for accuracy and completeness.• Address and resolve customer complaints or inquiries in a timely and detail oriented manner.• Collaborate with internal teams to ensure customer needs are met effectively.• Generate and analyze reports on customer interactions and data to improve service.• Assist with managing order discrepancies, style or size changes, and confirmations.• Handle reorders, replacements, and special requests with attention to detail.• Maintain updated records of customer transactions and account details.• Support administrative tasks, including reception duties and swatch uploads.• Assist with creating credit memos and handling invoice proof of delivery requests.
2026-03-09T00:00:00Z

Customer Service Representative

Cheviot Hills, CA
remote
Temporary
19 - 21 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team on a long-term contract basis. This is a part time role, and the hours will vary between 10-20 per week. This is a fully remote role. This role is ideal for someone who excels in data entry tasks and has strong communication abilities. Responsibilities:• Enter and update accurate data into company systems and databases.• Respond professionally to customer inquiries and provide clear, helpful information.• Draft and compose correspondence with attention to detail and clarity.• Manage and maintain organized records of customer interactions and transactions.• Collaborate with team members to resolve issues and improve service delivery.• Monitor and prioritize tasks to meet deadlines efficiently.• Utilize Microsoft Word and other office tools to complete assigned tasks.• Ensure compliance with company policies and procedures during all interactions.• Identify opportunities to enhance customer satisfaction and streamline processes.• Provide feedback to improve workflows and support continuous improvement efforts.
2026-03-10T00:00:00Z

Customer Service Representative

Irvine, CA
onsite
Temporary
22 - 25 USD / Hourly
We are proud to represent a fast-growing, client-focused mortgage brokerage in Irvine that is redefining the home financing experience.As a Customer Service Representative on a contract to hire basis, you’ll be the voice of our brand connecting with motivated homebuyers, building trust, and driving success. This is an exciting opportunity to join a collaborative team where your contributions directly impact growth and client satisfaction.What You’ll Do<ul><li>Engage & Convert: Respond to inbound leads and follow up with warm prospects via phone, email, and CRM to build lasting relationships.</li><li>Drive Results: Schedule appointments for loan officers, assist with pre-qualification, and help clients take the next step toward homeownership.</li><li>Collaborate & Grow: Partner with referral sources and internal teams to maximize opportunities and deliver exceptional service.</li></ul>What We’re Looking For<ul><li>Sales Savvy: Strong communication and relationship-building skills with a passion for helping people.</li><li>Goal-Oriented: Motivated by targets and thrives in a fast-paced environment.</li><li>Tech-Comfortable: Experience with CRM systems and digital communication tools.</li><li>Mortgage Knowledge: No Mortgage Knowledge necessary! We will train up on all our services</li></ul>Why Join Us?<ul><li>Growth Potential: Contract-to-hire with clear pathways for advancement to loan officer (we will sponsor loan officer certifications).</li><li>Commission Opportunity: Once hired on permanently, you’ll earn competitive commissions on closed deals your success pays off!</li><li>Supportive Culture: Work with a team that values integrity, collaboration, and innovation.</li><li>Impactful Work: Help clients achieve one of life’s biggest milestones homeownership.</li><li>Competitive Compensation: Base pay plus performance incentives once hired on.</li></ul>
2026-03-05T00:00:00Z

Customer Service Representative

Pasadena, CA
onsite
Temporary
20 - 22 USD / Hourly
Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Apply today for immediate consideration. · Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems
2026-03-06T00:00:00Z

Customer Service Representative

Irvine, CA
onsite
Contract / Temporary to Hire
19 - 22 USD / Hourly
We are looking for a Customer Service Representative to join our team in Irvine, California. In this role, you will provide excellent support to customers through inbound call handling, addressing inquiries, and resolving warranty or dispute issues as needed. This is a Contract to permanent position, offering a great opportunity for detail oriented growth. Responsibilities: • Manage inbound calls with attention to detail and efficiency, ensuring customer inquiries are addressed promptly. • Provide assistance and solutions for warranty-related questions and disputes. • Deliver excellent customer service by maintaining a courteous and helpful attitude. • Accurately document customer interactions and resolutions within the system. • Collaborate with team members to ensure consistent service delivery. • Utilize company-specific software and Microsoft Office Suite to manage tasks and communications. • Learn and apply knowledge of furniture-related products to better assist customers. • Follow company policies and procedures to ensure compliance and quality standards.
2026-03-10T00:00:00Z

Customer Care Representative

Cerritos, CA
onsite
Temporary
20 - 22 USD / Hourly
We are seeking a Customer Care Representative to be the face of our company for our clients. This role is ideal for someone who is highly organized, professional, and passionate about providing excellent customer service. You will play a critical role in ensuring that our clients receive timely, accurate, and friendly service.Key Responsibilities:<ul><li>Provide exceptional customer service via phone, email, and other communication channels.</li><li>Process and manage orders accurately and efficiently.</li><li>Handle customer inquiries, complaints, and requests with professionalism and care.</li><li>Collaborate with internal teams to ensure timely order fulfillment and issue resolution.</li><li>Maintain accurate records of customer interactions and transactions.</li><li>Support the continuous improvement of processes to enhance customer satisfaction.</li></ul>
2026-03-04T00:00:00Z

Customer Support Agent

Torrance, CA
onsite
Contract / Temporary to Hire
18 - 18 USD / Hourly
We are looking for a dedicated Customer Support Agent to join our team in Torrance, California. In this role, you will deliver exceptional service and operational assistance to ensure customer satisfaction and address inquiries efficiently. This position is a Contract-to-permanent opportunity and may require weekend or early morning shifts based on business needs. Responsibilities: • Respond promptly and professionally to customer inquiries via phone, email, or other communication channels. • Maintain accurate and detailed records of customer interactions and resolutions. • Address customer concerns with effective solutions while ensuring a positive experience. • Identify and escalate potential issues related to website functionality or system errors. • Monitor and improve response times, especially during the start and end of the business day. • Proactively follow up with customers to ensure satisfaction and resolution of issues. • Collaborate with team members to develop and implement service improvements. • Utilize strong problem-solving abilities to handle complex customer situations effectively. • Ensure compliance with established procedures and maintain high standards of service. • Adapt to evolving technologies and processes to support customer needs effectively.
2026-03-10T00:00:00Z

Customer Support Sales

Torrance, CA
onsite
Contract / Temporary to Hire
18 - 18 USD / Hourly
We are looking for a motivated and customer-oriented, detail-oriented individual to join our team as a Customer Support Sales Representative in Torrance, California. In this Contract to permanent position, you will play a pivotal role in delivering exceptional service while supporting sales efforts. This role offers an exciting opportunity to engage with customers, showcase products, and contribute to a dynamic manufacturing environment. Responsibilities: • Greet customers warmly and assist them in identifying their needs, ensuring a positive interaction. • Provide detailed information about products and services to help customers make informed purchasing decisions. • Promote and sell products on-site, utilizing effective sales techniques to meet or surpass sales targets. • Conduct product demonstrations to showcase features and benefits, addressing customer inquiries and concerns. • Build and maintain strong relationships with customers to encourage repeat business and referrals. • Manage inventory to ensure merchandise is well-stocked, organized, and visually appealing. • Record and maintain accurate sales transactions and prepare reports on sales performance as required. • Collaborate with team members to deliver seamless customer service and support shared sales strategies.
2026-03-10T00:00:00Z

Sales Account Manager

Brea, CA
onsite
Contract / Temporary to Hire
75000 - 85000 USD / Yearly
We are looking for a driven and detail-oriented Account Manager to join our team in Brea, California. This Contract to permanent position offers a unique opportunity to grow within a dynamic environment while building expertise in sales, operations, and customer account management. Over the course of a structured development program, you will gain hands-on experience managing accounts, negotiating contracts, and collaborating across departments to ensure seamless delivery and customer satisfaction. Responsibilities: • Analyze demand forecasts and create import schedules that optimize cost, lead time, and capacity, while approving purchase orders within set limits. • Negotiate rates and contracts with international suppliers and freight carriers, including setting payment terms, delivery agreements, and monitoring shipment progress. • Collaborate with internal teams such as operations, marketing, product development, and accounting to ensure timely and budget-friendly delivery of customer orders. • Manage assigned retail and wholesale accounts by overseeing sampling, production, import logistics, and fulfillment processes while addressing inquiries and driving account growth. • Develop strategic sales proposals for prospective national retailers and present tailored solutions to senior buyers to expand market presence. • Maintain accurate sales pipelines and pricing strategies, balancing revenue goals and profitability through margin analysis. • Identify inefficiencies in operations and implement improvements to enhance performance, reduce costs, and elevate customer satisfaction. • Provide leadership on continuous improvement projects, ensuring processes align with business objectives and deliver measurable results. • Support business growth by crafting and executing initiatives to secure reorders and design account-specific development programs.
2026-02-26T00:00:00Z

Sales Account Manager

Los Angeles, CA
onsite
Permanent
100000 - 120000 USD / Yearly
We are seeking a dynamic and relationship driven Sales Account Manager with experience in the home décor, lighting, tabletop, or tablescape industry. This role is responsible for managing and growing key retail accounts, including big box retailers and specialty retail partners, while driving revenue growth and maintaining strong client relationships. The ideal candidate understands retail buying cycles, merchandising strategies, and product positioning within the home goods space. This position offers a hybrid work environment and the opportunity to work closely with internal teams including product development, marketing, and operations.Key Responsibilities<ul><li>Manage and grow relationships with key retail accounts including big box retailers, national chains, and specialty home décor retailers</li><li>Serve as the primary point of contact for assigned accounts, ensuring high levels of customer satisfaction and partnership</li><li>Drive sales growth through account development, upselling, and new product placement within existing retail partners</li><li>Partner with buyers and merchandising teams to present seasonal collections, new product launches, and promotional programs</li><li>Develop and execute account strategies, sales forecasts, and business plans aligned with company revenue goals</li><li>Analyze sell through data, market trends, and consumer insights to optimize product assortment and pricing strategies</li><li>Collaborate with internal teams including marketing, supply chain, product development, and operations to support account success</li><li>Coordinate product launches, promotions, and merchandising initiatives with retail partners</li><li>Monitor inventory levels, replenishment needs, and order fulfillment to ensure product availability</li><li>Prepare and deliver sales reports, performance analysis, and account updates to leadership</li><li>Attend trade shows, industry events, and retailer meetings as needed</li><li>Identify new retail opportunities and strategic partnerships within the home décor and lifestyle market</li></ul>
2026-03-06T00:00:00Z

Account Manager

Los Angeles, CA
onsite
Temporary
30 - 34 USD / Hourly
We are looking for an experienced Account Manager to join our team in Boulder, Colorado, on a contract basis. In this role, you will oversee service delivery operations, ensuring exceptional quality and efficiency across various service offerings. You will play a crucial part in implementing best practices, driving continuous improvement, and developing a high-performing team to meet client expectations. Responsibilities: • Monitor and maintain quality standards for service delivery across client reprographics office and printer fleet. • Implement and refine operational processes to ensure consistency and efficiency. • Track and oversee operational controls, ensuring accurate and timely management reporting. • Collaborate with client services to address critical issues and foster open communication between teams. • Manage staff performance by setting objectives, providing feedback, and supporting growth and attention to detail. • Promote a culture of excellence and continuous improvement within the team. • Investigate and resolve escalated client concerns, ensuring prompt communication with senior leadership. • Analyze and report on account performance metrics, ensuring alignment with contractual targets. • Provide training and mentorship to team members, fostering skill development and succession planning. • Monitor budgets and timelines to ensure operational processes remain on track.
2026-02-25T00:00:00Z

Supply Chain Manager

Glendora, CA
onsite
Permanent
100000 - 140000 USD / Yearly
We are looking for an experienced Supply Chain Manager to oversee and optimize the movement of multiple product lines from origin to consumption. This role is critical in ensuring the efficiency of procurement, inventory management, and customer satisfaction while driving strategic improvements across supply chain operations. The ideal candidate will have a proven track record of managing global logistics and implementing advanced reporting systems to support organizational growth. Responsibilities: • Manage the lifecycle of multiple product lines, including forecasting, procurement, and inventory control, to ensure seamless delivery to customers. • Lead product development initiatives within the supply chain by serving as a project manager and driving strategic execution. • Analyze financial data to inform supply chain planning and provide actionable recommendations for process improvements. • Enhance existing processes by utilizing advanced tools and technologies to optimize operations and reporting. • Develop and expand key performance indicators and reporting systems to improve supply chain transparency and accountability. • Collaborate with senior leadership to refine operational processes that improve the customer experience. • Conduct comprehensive analysis of inventory usage, scrap, and waste, and recommend strategies to reduce losses and increase turnover. • Address and resolve challenges related to logistics, shortages, engineering changes, and order cancellations in a proactive manner. • Coordinate material movements between suppliers, storage areas, and internal teams to ensure timely availability of resources. • Partner with cross-functional teams, including Quality Assurance, Manufacturing, and Engineering, to ensure smooth material flow and alignment with organizational goals.
2026-03-10T00:00:00Z

Senior Client Services Coordinator

Fallbrook, CA
onsite
Temporary
30 - 38 USD / Hourly
A respected professional services firm in San Diego is seeking a Senior Client Services Coordinator who thrives at the intersection of client experience, operational precision, and executive support. This is a high-visibility role supporting key accounts and leadership while ensuring white-glove service delivery. This position is ideal for someone who has outgrown traditional administrative work and is ready to own client workflows end-to-end. What You’ll Drive<ul><li>Serve as primary administrative liaison for high-value client accounts</li><li>Coordinate complex scheduling, deliverables, and client communications</li><li>Monitor service timelines and proactively resolve bottlenecks</li><li>Prepare client-facing reports, presentations, and correspondence</li><li>Maintain CRM data integrity and account documentation</li><li>Partner cross-functionally with finance, operations, and leadership</li><li>Track KPIs and generate service performance reports</li><li>Support process improvement initiatives across the client lifecycle</li></ul>
2026-02-21T00:00:00Z