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3 results for Creative Services Manager in Fort Worth, TX
- Irving, TX
- onsite
- Temporary / Contract
- 0 - 0 USD / Yearly
- <p><strong>Creative Automation Senior Consultant</strong></p><p><strong>Location:</strong> Irving, TX 75062 (Flexible Hybrid Schedule)</p><p><strong>Duration:</strong> 6-month contract, 40 hours/week</p><p><br></p><p>We are seeking a <strong>Creative Automation Senior Consultant</strong> to help a CRM and Marketing Automation team modernize and scale its content creation processes. This consultant will evaluate current workflows, identify opportunities for AI-powered content assembly, assess potential tools and vendors, and develop a strategic roadmap for more efficient and personalized customer communications.</p><p><br></p><p>The ideal candidate brings a unique combination of <strong>CRM and marketing automation expertise, AI, creative operations, content governance, and content strategy</strong>, with the ability to assess complex processes and translate findings into scalable solutions.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Assess existing CRM, email, and SMS content workflows and identify opportunities to leverage AI-powered content assembly and automation.</li><li>Evaluate Braze and related technologies, recommending vendors, tools, and implementation strategies that support scalable content creation.</li><li>Develop frameworks for content operations, taxonomy, metadata, governance, and approval workflows.</li><li>Create strategies that enable scalable personalization while maintaining brand consistency and appropriate content controls.</li><li>Partner closely with CRM, Marketing Automation, Creative, Content, and business stakeholders to define requirements, priorities, and opportunities.</li><li>Develop a strategic roadmap and deliverables plan for implementing new content automation processes and technologies.</li></ul>
- 2026-10-07T00:00:00Z
- Coppell, TX
- onsite
- Temporary to Hire
- 28.5 - 33 USD / Hourly
- We are looking for a Customer Service Manager to lead guest support operations for a growing brand in the restaurants and catering industry. This contract position with potential for a permanent role is based in Coppell, Texas, and focuses on strengthening guest satisfaction, improving service recovery outcomes, and turning feedback into meaningful operational improvements. The ideal candidate will bring strong communication, vendor management, and analytical skills to help elevate the overall guest experience across the organization.<br><br>Responsibilities:<br>• Direct the company’s guest feedback and service recovery efforts, setting priorities that support satisfaction, loyalty, and business goals.<br>• Oversee the external guest support provider by monitoring performance, reinforcing quality expectations, and ensuring timely resolution of guest concerns.<br>• Act as the main point of contact between internal teams and the guest service partner, guiding escalations, sharing feedback, and driving ongoing service enhancements.<br>• Manage the full lifecycle of guest communications, including complaints, questions, compliments, and recovery actions, with thoughtful and brand-aligned responses.<br>• Review guest feedback data to uncover patterns, highlight recurring issues, and partner with operations and field leadership on corrective actions.<br>• Maintain the guest feedback system with accurate records, reliable reporting, and consistent data quality standards.<br>• Create and refine response guidelines, communication templates, and messaging approaches that support consistency and protect brand reputation.<br>• Present feedback insights and practical recommendations to leadership to improve service delivery and the overall guest experience.<br>• Foster a culture centered on the guest by encouraging accountability, responsiveness, and continuous improvement across teams.
- 2026-10-06T00:00:00Z
- Coppell, TX
- onsite
- Temporary / Contract
- 31 - 33 USD / Hourly
- <p><strong>Contract Retail Brand Manager - 3+ Month Contract, Hybrid near Irving, Texas!</strong></p><p><br></p><p><strong>Retail Brand Manager</strong> needed to lead brand execution across retail and digital channels, ensuring consistent messaging and successful campaign delivery.</p><p>Responsibilities</p><ul><li>Execute retail marketing campaigns across email, social, and web channels.</li><li>Maintain brand consistency across all customer touchpoints.</li><li>Manage projects, timelines, and approvals in Adobe Workfront.</li><li>Partner with creative, digital, and retail teams to launch marketing initiatives.</li><li>Track campaign performance and provide recommendations for optimization.</li><li>Create reports, presentations, and project updates using Microsoft Office.</li></ul><p><br></p><p><br></p><p><br></p>
- 2026-09-24T00:00:00Z