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6 results for Office Manager in Fort Smith, AR

Customer Service Manager
  • Fayetteville, AR
  • onsite
  • Temporary to Hire
  • 20.00 - 25.00 USD / Hourly
  • # Customer Experience Manager - Property & Casualty Insurance<br><br>## Job Description<br><br>We are seeking a motivated, highly organized Customer Experience Manager to join a growing insurance agency. This position offers a unique opportunity for a licensed insurance professional who enjoys building client relationships, improving processes, and taking ownership of daily operations.<br><br>Working closely with agency leadership and a high-performing insurance producer, this individual will play an important role in delivering exceptional customer service, managing administrative responsibilities, and supporting the continued growth of the business.<br><br>The ideal candidate is proactive, detail-oriented, and capable of balancing customer needs with operational priorities. This is an opportunity for someone who wants to grow alongside an expanding agency and take on increasing responsibility over time.<br><br>## Key Responsibilities<br><br>- Deliver exceptional customer service to new and existing policyholders, serving as a trusted resource for insurance-related questions and needs.<br>- Manage policy servicing activities, including renewals, endorsements, coverage changes, billing inquiries, and documentation.<br>- Provide administrative and operational support to a high-performing insurance producer, helping streamline daily activities and improve productivity.<br>- Coordinate client communications, follow-ups, appointments, and outstanding service requests.<br>- Assist with new business processing, applications, quotes, and coordination with insurance carriers.<br>- Proactively identify opportunities to improve customer satisfaction, retention, and overall service delivery.<br>- Manage client records, documentation, and workflows within agency management systems.<br>- Handle escalated customer concerns with professionalism and a solutions-oriented approach.<br>- Help establish and improve administrative processes that support agency efficiency and continued growth.<br>- Collaborate with agency leadership to identify operational needs and take on additional responsibilities as the business expands.<br><br>## Qualifications<br><br>## Active Property & Casualty Insurance License required.<br>- Previous experience in insurance customer service, account management, or agency operations preferred.<br>- Strong understanding of insurance policies, coverage options, and servicing procedures.<br>- Exceptional organizational skills with the ability to manage competing priorities.<br>- Strong written and verbal communication skills.<br>- Demonstrated ability to take initiative, solve problems, and work independently.<br>- High attention to detail and commitment to delivering an excellent customer experience.<br>- Proficiency with Microsoft Office and insurance agency management systems preferred.<br>- Experience supporting a high-volume insurance producer or growing agency is a plus.<br><br>## What Makes Someone Successful in This Role?<br><br>The ideal candidate is someone who enjoys being a dependable resource for both clients and colleagues. They anticipate needs, take ownership of responsibilities, and find satisfaction in keeping operations organized and running smoothly.<br><br>This individual should be comfortable wearing multiple hats, adapting to changing priorities, and contributing ideas that help the agency operate more effectively.<br><br>Most importantly, we are looking for someone interested in building a long-term career with an organization where their contributions can grow alongside the business.
  • 2026-11-09T22:28:48Z
Tax Manager - Public
  • Fayetteville, AR
  • onsite
  • Permanent / Full Time
  • 110000.00 - 120000.00 USD / Yearly
  • <p>We are looking for an accomplished Tax Manager to join a respected public accounting firm serving clients in Fayetteville, Arkansas. This position offers the chance to guide complex tax engagements, advise clients on strategic decisions, and contribute to a collaborative work environment. The role is ideal for an experienced public accounting specialist who enjoys leading teams, strengthening client relationships, and delivering high-quality tax solutions.</p><p><br></p><p>Responsibilities:</p><p>• Advise clients on sophisticated tax matters and develop practical planning strategies aligned with their business goals.</p><p>• Direct tax compliance and planning engagements, including the review and management of complex returns and specialized assignments.</p><p>• Provide leadership to staff and senior team members by coaching performance, sharing technical knowledge, and supporting career growth.</p><p>• Build lasting client partnerships by gaining a strong understanding of operational objectives and identifying value-added advisory opportunities.</p><p>• Manage engagement schedules, budgets, and deliverables to maintain service quality and meet deadlines throughout the year.</p><p>• Conduct in-depth tax research and translate findings into clear recommendations that address complex regulatory issues.</p><p>• Contribute to practice growth by supporting client retention efforts and participating in business development initiatives.</p><p>• Oversee annual income tax provision work and assist with matters related to entity formation when needed.</p>
  • 2026-10-27T13:38:44Z
Tax Manager - Public
  • Fayetteville, AR
  • onsite
  • Permanent / Full Time
  • 100000.00 - 120000.00 USD / Yearly
  • We are looking for an experienced Tax Manager - Public to join a growing CPA firm in Arkansas. This role is ideal for a client-focused tax specialist who can oversee complex engagements, provide practical guidance, and build lasting relationships with businesses and stakeholders. The position offers the opportunity to lead technical tax work, support staff development, and contribute to practice growth within a collaborative environment.<br><br>Responsibilities:<br>• Serve as a key advisor to clients by understanding their business objectives and delivering thoughtful tax strategies tailored to their needs.<br>• Lead multiple tax engagements from planning through completion, evaluating complex issues and ensuring responsive, high-quality client service.<br>• Examine, review, and finalize sophisticated tax filings to confirm accuracy, completeness, and adherence to applicable regulations.<br>• Represent clients effectively in communications and matters involving tax authorities while maintaining strong ethical standards.<br>• Provide direction, feedback, and day-to-day support to senior team members, staff, and interns to strengthen performance and encourage career development.<br>• Contribute to business development efforts by expanding client relationships, supporting niche growth initiatives, and identifying new service opportunities.<br>• Participate in firmwide and departmental projects designed to improve operations, service delivery, and overall team effectiveness.<br>• Monitor changes in tax law, regulatory guidance, and industry standards, and apply that knowledge to client work and internal discussions.
  • 2026-10-27T13:34:07Z
Senior Accounting Manager
  • Springdale, AR
  • onsite
  • Permanent / Full Time
  • 120000.00 - 150000.00 USD / Yearly
  • We are looking for an experienced Senior Accounting Manager to lead core accounting operations for a manufacturing organization in Springdale, Arkansas. This role will oversee critical close activities, maintain the integrity of the general ledger, and support accurate financial reporting across the business. The ideal candidate brings strong technical accounting knowledge, sound judgment, and the ability to guide audit and reconciliation processes in a fast-paced environment.<br><br>Responsibilities:<br>• Direct the monthly close process to ensure timely, accurate completion of financial reporting activities.<br>• Oversee general ledger management, including review of balances, account activity, and supporting documentation.<br>• Prepare and review journal entries to confirm transactions are recorded properly and in accordance with accounting standards.<br>• Lead account reconciliation efforts by resolving discrepancies and maintaining accurate financial records.<br>• Coordinate financial statement audit activities by organizing schedules, responding to auditor requests, and supporting compliance requirements.<br>• Analyze accounting results and identify issues, trends, or variances that require follow-up or corrective action.<br>• Strengthen accounting controls and reporting procedures to improve accuracy, consistency, and efficiency within the department.<br>• Partner with cross-functional stakeholders to support operational and financial objectives within the manufacturing environment.
  • 2026-11-03T17:58:44Z
Talent Acquisition Specialist
  • Muskogee, OK
  • onsite
  • Temporary to Hire
  • 20.00 - 25.00 USD / Hourly
  • <p>As a Talent Acquisition Specialist, you will lead end-to-end recruitment efforts to identify, engage, and hire top talent across the organization. You’ll be a strategic partner to the business, driving hiring outcomes through structured processes, operational excellence, and compelling candidate experiences. This role goes beyond filling roles—it’s about building scalable systems, activating talent pipelines, and crafting content that helps candidates opt in with eyes wide open.</p><p>Your Role at a Glance</p><p>• Manage full-cycle recruitment across multiple functions and levels for assigned requisitions.</p><p>• Partner with hiring managers to understand talent needs and develop tailored sourcing strategies.</p><p>• Own job posting strategy across boards and channels; pilot new sources, monitor performance and ROI.</p><p>• Map and document the recruiting process; create SOPs and playbooks for intake, screening, interviewing, and offers; drive continuous improvement using industry best practices.</p><p>• Own ATS hygiene, requisition workflows, templates, and reporting to support compliance, visibility, and operations consistency.</p><p>• Assist in tracking and improving funnel metrics (TTF, TTH, NPS); providing weekly insights to hiring leaders to inform decisions and forecast needs.</p><p><br></p><p>If this sounds like a good fit for you, please attach your resume when applying. </p><p>• Coach interview teams on process, tools, and candidate experience.</p><p>• Collaborate and participate in industry events, info sessions, and job fairs.</p><p>• Partner with HR, Marketing, and business leaders to align hiring efforts with organizational goals, culture, and workforce planning.</p><p>• Maintain rigorous documentation and reporting, use data to iterate tactics and processes.</p><p>What Sets You Apart</p><p>We’re looking for individuals who bring the right mix of experience, mindset, and motivation:</p><p>• Bachelor’s degree in Human Resources, Business, Marketing, Communications, or related field; equivalent experience considered. SHRM-CP, PHR, AIRS-CIR, or LinkedIn Certified Professional Recruiter certification preferred.</p><p>• 3-5 years’ experience in full-cycle recruiting, or talent sourcing, preferably in a fast-paced or high-growth environment.</p><p>• Proven ability to develop and execute strategic sourcing plans that attract diversified talent.</p><p>• Proficiency with ATS platforms, requisition workflows, and reporting.</p><p>• Excellent interpersonal and communication skills with the ability to build relationships and influence stakeholders at all levels.</p><p>• Ability to manage multiple priorities, adapt to changing needs, and work both independently and collaboratively.</p><p>• Strong process orientation with experience mapping workflows, creating SOPs/playbooks, and driving continuous improvement</p><p>• Proficient in tracking funnel metrics (TTF, TTH, NPS) and translating data into actionable insights.</p><p>• Comfortable managing compliance, documentation, and audit-ready recruiting operations.</p><p>• Strategic thinker with a bias for action and a passion for improving systems, experiences, and outcomes.</p><p>• Empathetic and candidate-centric, with a commitment to inclusive hiring practices and transparent communication.</p>
  • 2026-11-09T22:28:48Z
Accounts Payable Clerk
  • Springdale, AR
  • onsite
  • Temporary to Hire
  • 23.75 - 27.50 USD / Hourly
  • We are looking for an Accounts Payable Clerk to join a collaborative accounting team in Springdale, Arkansas. This contract opportunity with long-term potential is ideal for someone who enjoys detailed financial work, thrives in a fast-paced office setting, and wants to build long-term career growth in accounting. The person in this role will contribute to both payables and receivables processes while supporting core accounting operations and reporting to the Accounting Manager.<br><br>Responsibilities:<br>• Review invoices against supporting documentation, verify accuracy, and organize payment records for timely processing.<br>• Assist with accounts payable activities by entering invoice details, maintaining documentation, and helping manage outgoing disbursements.<br>• Contribute to accounts receivable tasks by preparing daily billing and credit activity, applying incoming payments, and supporting follow-up on overdue balances.<br>• Help maintain accurate financial records by posting transactions to journals, registers, and ledgers using accounting systems and related tools.<br>• Investigate account discrepancies, trace the source of issues, and prepare necessary corrections to keep records aligned.<br>• Support month-end accounting activities, including general ledger reconciliation and other assigned closing tasks.<br>• Classify financial documents using appropriate expenditure and accounting codes to ensure proper recording and reporting.<br>• Prepare statements, summaries, and other reports by gathering information from multiple accounting sources.<br>• Provide administrative and project support for additional accounting assignments, budget monitoring, and special projects as needed.
  • 2026-10-30T20:04:23Z