We are looking for an IT Support Analyst - Level 2 to provide dependable technical support for a service-focused organization in Naples, Florida. This contract-to-permanent opportunity is ideal for a detail-oriented individual who can resolve complex infrastructure, endpoint, and access-related issues across both on-premises and cloud environments. The role requires strong communication, sound technical judgment, and the ability to investigate recurring problems to deliver lasting solutions.<br><br>Responsibilities:<br>• Deliver advanced technical support for desktops, laptops, mobile devices, servers, and related systems in both local and cloud-based environments.<br>• Diagnose escalated hardware, software, network, and operating system issues, identify underlying causes, and implement effective long-term fixes.<br>• Administer and support authentication and access technologies, including multi-factor authentication and federation services across enterprise platforms.<br>• Configure, deploy, and maintain user devices and enterprise technologies such as Microsoft systems, Apple devices, Android platforms, Citrix solutions, and Cisco-based tools.<br>• Manage account access, directory services, and system configurations, including support for Active Directory and related user administration tasks.<br>• Create and update technical documentation, support procedures, reports, and knowledge base materials to improve service consistency.<br>• Partner with internal teams to support infrastructure improvements, system rollouts, and configuration management activities.<br>• Contribute to structured project delivery by working within Agile-based environments and supporting technical implementations as needed.
<p>We’re partnering with a well-established organization in Bonita Springs that is seeking an experienced <strong>Accounts Receivable Specialist</strong> to support ongoing collection and credit activities. This is a <strong>long-term contract opportunity</strong> ideal for someone who excels at balancing <strong>customer communication, account analysis, and problem resolution</strong>.</p><p>This role plays a key part in protecting company cash flow by monitoring receivables, resolving discrepancies, and driving timely collections.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Maintain accurate and up-to-date <strong>customer credit records</strong> to support effective decision-making</li><li>Assess customer creditworthiness using financial data and third-party reporting tools</li><li>Execute <strong>collections outreach</strong> on assigned accounts to drive prompt payment</li><li>Document all collection activity, communications, and follow-ups with consistency</li><li>Investigate and resolve <strong>billing discrepancies and disputed charges</strong></li><li>Reconcile account balances and payment activity to ensure accuracy</li><li>Serve as a point of contact for <strong>credit and payment inquiries</strong> from internal teams and customers</li><li>Identify and escalate <strong>delinquent accounts</strong> requiring additional collection action</li><li>Monitor for potential <strong>bad debt exposure</strong> and communicate risks proactively</li></ul>
We are looking for a detail-oriented Staff Accountant to support core accounting operations for a long-term contract opportunity in Immokalee, Florida. This role is ideal for someone who can manage day-to-day financial activities with accuracy while contributing to tax-related reporting and month-end close work. The position offers the chance to work across general ledger processes, journal entry preparation, and corporate tax responsibilities in a dynamic business environment.<br><br>Responsibilities:<br>• Prepare and record journal entries to maintain accurate and timely financial records.<br>• Reconcile general ledger accounts and investigate discrepancies to ensure reporting integrity.<br>• Support month-end and year-end close activities by organizing financial data and completing assigned accounting tasks.<br>• Assist with corporate tax filings and related documentation in accordance with applicable requirements.<br>• Manage sales tax reporting processes, including the review of transactional data for completeness and accuracy.<br>• Help compile information needed for corporate tax return preparation and submission.<br>• Review accounting transactions to confirm proper coding and alignment with internal financial procedures.<br>• Partner with internal stakeholders to gather supporting schedules, resolve issues, and improve accounting workflow efficiency.