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3 results for Desktop Support Analyst in Fort Myers, FL
- Naples, FL
- onsite
- Permanent / Full Time
- 20 - 25 USD / Hourly
- <p>We are seeking a motivated and customer-focused <strong>PC Technician / IT Support Specialist</strong> to join a growing IT team. This is an excellent opportunity for someone early in their IT career who is eager to gain hands-on experience supporting end users and troubleshooting hardware/software issues in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Install, maintain, and troubleshoot computer hardware, including desktops, laptops, and peripherals</li><li>Install, update, and support software and operating systems (Windows environments)</li><li>Provide technical support to end users, both in-person and remotely</li><li>Diagnose and resolve hardware, software, and connectivity issues</li><li>Document issues, resolutions, and processes in a ticketing system</li><li>Assist with system upgrades, imaging, and deployments</li><li>Work closely with end users to ensure a positive support experience</li></ul>
- 2026-06-03T00:00:00Z
- Naples, FL
- onsite
- Temporary to Hire
- 0 - 0 USD / Yearly
- We are looking for an IT Support Analyst - Level 2 to provide dependable technical support for a service-focused organization in Naples, Florida. This contract-to-permanent opportunity is ideal for a detail-oriented individual who can resolve complex infrastructure, endpoint, and access-related issues across both on-premises and cloud environments. The role requires strong communication, sound technical judgment, and the ability to investigate recurring problems to deliver lasting solutions.<br><br>Responsibilities:<br>• Deliver advanced technical support for desktops, laptops, mobile devices, servers, and related systems in both local and cloud-based environments.<br>• Diagnose escalated hardware, software, network, and operating system issues, identify underlying causes, and implement effective long-term fixes.<br>• Administer and support authentication and access technologies, including multi-factor authentication and federation services across enterprise platforms.<br>• Configure, deploy, and maintain user devices and enterprise technologies such as Microsoft systems, Apple devices, Android platforms, Citrix solutions, and Cisco-based tools.<br>• Manage account access, directory services, and system configurations, including support for Active Directory and related user administration tasks.<br>• Create and update technical documentation, support procedures, reports, and knowledge base materials to improve service consistency.<br>• Partner with internal teams to support infrastructure improvements, system rollouts, and configuration management activities.<br>• Contribute to structured project delivery by working within Agile-based environments and supporting technical implementations as needed.
- 2026-06-10T00:00:00Z
- Barefoot Beach, FL
- onsite
- Temporary / Contract
- 0 - 0 USD / Yearly
- <p>We are looking for a skilled Desktop Engineer to join our team in Fort Myers/Naples area in Florida. In this role, you will be responsible for managing software deployments, troubleshooting technical issues, and maintaining system security across enterprise environments. This is a fully on-site long-term contract position offering the opportunity to contribute to essential IT operations in the rental/leasing services industry.</p><p><br></p><p>Responsibilities:</p><p>• Create, test, and deploy software packages using Tanium and other platforms to ensure successful rollouts.</p><p>• Troubleshoot deployment failures and escalate critical issues when necessary to maintain business operations.</p><p>• Take ownership of support tickets, resolving issues independently and collaborating with IT teams and end users.</p><p>• Develop and test software packages using PowerShell App Deployment Toolkit for compatibility and functionality.</p><p>• Perform quarterly updates of endpoint protection tools and manage Java updates to enhance system security.</p><p>• Collaborate with the Vulnerability Management Team to address high-risk security vulnerabilities effectively.</p><p>• Document deployment processes, troubleshooting steps, and system configurations to support organizational knowledge.</p><p>• Monitor third-party automation tools and workflows to ensure consistent operation.</p><p>• Analyze and provide feedback on technical solutions to improve IT processes and align with industry standards.</p>
- 2026-05-20T00:00:00Z