<p>Join our company as a Full Stack Developer and play a pivotal role in delivering modern, scalable technology solutions. We seek a skilled programmer who excels in both backend and frontend development and thrives in a collaborative, fast-paced environment.</p><p>**Hybrid role, onsite weekly</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Develop and maintain backend services using C# and .NET Core, focusing on RESTful API design and robust system integrations.</li><li>Build intuitive front-end interfaces using JavaScript and frameworks such as React, Angular, or Vue to deliver exceptional UI/UX.</li><li>Enhance and support CI/CD pipelines with tools like Azure DevOps, GitHub Actions, Jenkins, streamlining our deployment and integration processes.</li><li>Learn and extend our internal homegrown automation platforms, aiming to optimize business processes.</li><li>Create impactful data dashboards and reports with Power BI for both internal and external stakeholders.</li><li>Collaborate with team members to implement technical solutions and continuously improve efficiency and reliability across environments.</li></ul><p><br></p>
<p>We are seeking an experienced Security Architect to design, implement, and maintain enterprise security strategies and architectures. The Security Architect will work closely with IT, cloud, application, and network teams to ensure that systems, applications, and data are secure, compliant, and resilient against threats. This role is critical for guiding security design decisions, enforcing governance, and enabling secure digital transformation initiatives.</p><p> </p><p>Key Responsibilities</p><ul><li>Design and implement enterprise security architecture across network, application, cloud, and endpoint environments</li><li>Develop and maintain security policies, standards, and procedures to protect organizational assets</li><li>Conduct threat modeling, vulnerability assessments, and risk analysis to identify potential security gaps</li><li>Collaborate with IT, cloud, and application teams to ensure secure system design and deployment</li><li>Implement Identity and Access Management (IAM) strategies, including authentication, authorization, and privilege management</li><li>Monitor and review security controls, SIEM alerts, and incident response procedures</li><li>Ensure compliance with regulatory standards and frameworks such as NIST, ISO 27001, SOC 2, CIS, GDPR, or HIPAA</li><li>Provide guidance on secure cloud adoption, hybrid environments, and emerging technologies</li><li>Lead or support security awareness, audits, and remediation efforts</li><li>Evaluate and recommend security tools, technologies, and best practices to strengthen defenses</li></ul><p><br></p>
<p>The Network Security Engineer will design, implement, and maintain secure enterprise network infrastructure while proactively defending against threats. You will own the availability, performance, and security of firewalls, intrusion detection/prevention systems, VPNs, and perimeter defenses across on-prem and multi-cloud environments.</p><p> </p><p>Key Responsibilities:</p><ul><li>Assess network security requirements and design hardened architectures (zero-trust, segmentation, DMZ, SASE/SSE)</li><li>Select, deploy, and integrate security appliances and software (firewalls, IDS/IPS, WAF, VPN concentrators, proxy, NAC)</li><li>Build and maintain firewall policies, NAT rules, VPN tunnels, and secure remote access solutions</li><li>Perform advanced troubleshooting of network and security incidents using packet capture, traffic analysis, and log correlation</li><li>Respond to security events, conduct root-cause analysis, and implement remediation plans</li><li>Manage and tune perimeter defenses: Palo Alto, Fortinet, Cisco Firepower, Check Point, Cloudflare, Zscaler, etc.</li><li>Implement and maintain intrusion detection/prevention (Snort, Suricata, Zeek, CrowdStrike Falcon, Microsoft Defender for Cloud)</li><li>Conduct regular security assessments, rule reviews, penetration test support, and compliance audits (PCI, SOC2, ISO27001, NIST)</li><li>Automate repetitive tasks via scripting (Python, Ansible) and infrastructure-as-code where possible</li><li>Provide Tier-3 escalation support and post-incident reporting</li></ul><p><br></p>
<p>Overview: We are seeking a mid-level Backend Software Developer to join our growing technology team. The ideal candidate will be experienced with one or more popular programming languages such as Java, C#, C++, Python, or similar, and possess a strong background in backend systems development. You will collaborate with cross-functional teams to design, build, and maintain scalable backend solutions that power our products and services.</p><p>Key Responsibilities:</p><ul><li>Design, implement, and maintain robust APIs, microservices, and backend components that support our web and mobile applications.</li><li>Write clean, efficient, and well-documented code in languages such as Java, C#, C++, Python, or other modern programming languages.</li><li>Collaborate closely with product managers, frontend developers, and QA engineers to deliver high-quality features from concept to production.</li><li>Participate in code reviews and contribute to continuous improvement of coding standards, architecture, and agile development best practices.</li><li>Troubleshoot, debug, and optimize issues in existing backend systems to ensure system reliability and performance.</li><li>Integrate with databases (SQL or NoSQL) and third-party services as needed.</li><li>Contribute to DevOps workflows including CI/CD pipelines and automated testing.</li><li>Write and maintain unit, integration, and functional tests.</li><li>Stay up to date with industry trends, tools, and frameworks relevant to backend development.</li></ul><p><br></p>
<p>We are looking for a skilled Software Engineer to join our team in Miami, Florida. This long-term contract position offers the opportunity to work on innovative software solutions using the Microsoft .NET framework and related technologies. You will play a key role in designing and developing applications that drive business efficiency and deliver exceptional user experiences.</p><p><br></p><p>Responsibilities:</p><p>• Develop, test, and deploy scalable applications using C# and the Microsoft .NET framework, including .NET Core.</p><p>• Collaborate with product managers, QA teams, and designers to gather requirements and deliver high-quality software solutions.</p><p>• Optimize and maintain existing software systems to enhance performance, security, and reliability.</p><p>• Write clean, efficient, and well-documented code while adhering to industry best practices.</p><p>• Conduct code reviews and participate in technical discussions to ensure quality and consistency.</p><p>• Mentor entry level developers, providing guidance and support to encourage growth and skill development.</p><p>• Work with cloud platforms such as Microsoft Azure to implement secure and scalable solutions.</p><p>• Stay informed about emerging trends and advancements in software development, applying relevant knowledge to projects.</p>
<p>We are looking for a skilled Software Engineer to join our team in Fort Lauderdale. This long-term contract position offers an opportunity to design and implement cutting-edge software solutions using the Microsoft .NET framework. The role involves working with modern technologies to support critical business applications and collaborating with a talented team to deliver high-quality results.</p><p><br></p><p>Responsibilities:</p><p>• Develop, test, and deploy scalable software applications using C# and the .NET framework, including .NET Core.</p><p>• Collaborate with product managers, designers, and QA engineers to gather requirements and deliver tailored solutions.</p><p>• Improve and maintain existing software systems to ensure optimal performance and reliability.</p><p>• Write clean and efficient code, adhering to industry best practices and utilizing version control tools like Git.</p><p>• Conduct code reviews and participate in technical discussions to uphold high development standards.</p><p>• Provide guidance and support to less experienced team members to help them grow professionally.</p><p>• Utilize cloud platforms such as Microsoft Azure to develop and deploy applications.</p><p>• Follow agile methodologies to manage projects and ensure timely delivery of solutions.</p><p>• Stay informed about emerging technologies and trends to continuously enhance the development process.</p>
<p>• Architect and implement high-performance user interfaces using WiseJ, C#, and .NET, </p><p>with a strongly typed and unified codebase.</p><p>• Translate Figma design system components, wireframes, and prototypes directly into </p><p>consistent, pixel-aligned engineering implementations.</p><p>• Develop adaptive layouts, multi-panel interfaces, drag-and-drop tools, and other </p><p>advanced interaction patterns for enterprise-scale use cases.</p><p>• Maintain clean, composable, reusable UI architecture that avoids unnecessary libraries </p><p>and minimizes complexity.</p><p>• Collaborate with UX, product, and backend engineering to ensure seamless integration </p><p>across all system layers.</p><p>• Contribute to UI standards, internal tooling, code quality, and mentorship of other </p><p>engineers.</p><p>• Team management experience. </p>
<p>As a Senior Software Developer, you will play a critical role in designing, developing, and maintaining robust software solutions. You will collaborate with cross-functional teams, mentor junior developers, and contribute to the technical direction of projects. Your expertise will ensure the delivery of scalable, secure, and maintainable systems that align with business objectives.</p><p> </p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead the design and development of software applications, ensuring adherence to best practices and coding standards.</li><li>Collaborate with product managers, architects, and stakeholders to gather requirements and define technical specifications.</li><li>Develop scalable and maintainable code using modern programming languages and frameworks.</li><li>Conduct code reviews, provide constructive feedback, and mentor junior team members.</li><li>Troubleshoot and resolve complex software issues, ensuring minimal downtime and impact.</li><li>Optimize application performance, scalability, and security through continuous improvement.</li><li>Contribute to the design and implementation of APIs, microservices, and distributed systems.</li><li>Stay updated on emerging technologies and recommend innovative solutions to enhance development practices.</li><li>Participate in Agile ceremonies, including sprint planning, daily stand-ups, and retrospectives.</li><li>Ensure proper documentation of code, processes, and technical decisions.</li></ul><p><br></p>
We are looking for a Salesforce Application Support Engineer to join our team on a long-term contract basis in Palm Beach Gardens, Florida. In this role, you will be responsible for ensuring the optimal functionality of Salesforce solutions while collaborating with cross-functional teams to address technical challenges and streamline processes. The ideal candidate will bring expertise in Salesforce development, problem-solving capabilities, and a proactive approach to maintaining data accuracy across systems.<br><br>Responsibilities:<br>• Develop and implement scalable solutions using JavaScript and Apex within the Salesforce platform.<br>• Collaborate with stakeholders to translate business requirements, particularly in the legal domain, into technical designs.<br>• Configure and modify Salesforce settings, including permissions and record updates, to meet organizational needs.<br>• Manage escalations and resolve issues using multiple ticketing systems.<br>• Ensure the accuracy and integrity of data across all Salesforce deliverables.<br>• Build and maintain integrations between Salesforce and third-party systems to enhance functionality.<br>• Provide technical support for production issues and troubleshoot problems efficiently.<br>• Utilize Salesforce DevOps tools to streamline development and deployment processes.<br>• Contribute to the ongoing evolution of analytics and reporting by leveraging Salesforce data.
<p><strong>Software Architect</strong></p><p>We are seeking an experienced <strong>Software Architect</strong> to guide the design, structure, and implementation of enterprise-level software systems. This role is ideal for someone who enjoys defining technical strategies, leading development standards, and designing scalable system architectures. The ideal candidate will have deep technical expertise, strong leadership, and the ability to collaborate across multiple teams.</p><p><strong>Responsibilities</strong></p><ul><li>Define architecture for enterprise applications including APIs, microservices, and distributed systems</li><li>Create high-level and detailed design documents, diagrams, and technical blueprints</li><li>Guide development teams on patterns, standards, and best practices</li><li>Evaluate tools, frameworks, and platforms to support technology strategy</li><li>Collaborate with DevOps and cloud teams to ensure scalable, secure, cloud-native designs</li><li>Conduct architectural reviews, code assessments, and system performance evaluations</li><li>Lead modernization efforts including refactoring legacy systems into modern architectures</li><li>Support integration strategies using APIs, queues, event-driven architectures, and cloud services</li><li>Mentor developers and ensure high-quality software delivery</li><li>Participate in roadmap planning, estimation, and cross-team collaboration</li></ul><p><br></p>
<p><strong>DevOps Engineer</strong></p><p>We are seeking a motivated <strong>DevOps Engineer</strong> to enhance automation, streamline deployments, and support modern cloud-native infrastructure. This role is ideal for someone who enjoys improving system reliability, optimizing pipelines, and enabling faster development workflows.</p><p><strong>Responsibilities</strong></p><ul><li>Build, maintain, and optimize CI/CD pipelines using tools like Azure DevOps, GitHub Actions, or Jenkins</li><li>Support containerized environments using Docker and Kubernetes</li><li>Manage infrastructure automation using Terraform, Helm, Ansible, or Bicep</li><li>Monitor application performance, system uptime, and deployment health</li><li>Troubleshoot build failures, pipeline issues, infrastructure drift, and deployment errors</li><li>Manage configuration management across multiple environments</li><li>Collaborate with developers and cloud engineers during releases and application migrations</li><li>Implement logging, monitoring, and alerting solutions</li><li>Maintain documentation for deployments, pipelines, and CI/CD procedures</li></ul><p><br></p>
<p>We are accepting applications for an IT Security Analyst which involves a variety of responsibilities aimed at protecting an organization's computer networks and systems from cyber threats. </p><p><strong>Responsibilities:</strong></p><ul><li>Monitor, detect, and respond to security incidents and threats using security information and event management (SIEM) tools.</li><li>Collaborate with IT teams to identify vulnerabilities and implement appropriate security measures.</li><li>Perform regular security assessments, risk analyses, and vulnerability scans.</li><li>Develop, document, and enforce security policies, protocols, and best practices.</li><li>Investigate security breaches, conduct forensic analysis, and recommend corrective actions.</li><li>Maintain up-to-date knowledge of the latest cybersecurity trends, vulnerabilities, and compliance requirements.</li><li>Assist in security awareness training for staff and end-users.</li><li>Prepare reports for management on incident outcomes, risks, and preventative strategies.</li></ul><p><br></p>
<p>As a Mid-Level Software Engineer, you will own features end-to-end and design scalable solutions using widely adopted programming languages such as <strong>Python, JavaScript, TypeScript, Java, C#, C++, Go, Swift, Ruby,</strong> and <strong>PHP</strong>. You’ll collaborate closely with product managers, designers, and other engineers.</p><p><strong>What You’ll Do</strong></p><ul><li>Design, implement, and maintain services, APIs, and applications in <strong>Python, JavaScript/TypeScript, Java, C#, C++, Go, Swift, Ruby,</strong> or <strong>PHP</strong></li><li>Perform technical scoping and contribute to architectural decisions</li><li>Improve reliability, performance, and observability of systems</li><li>Write automated tests and maintain high-quality code documentation</li><li>Participate in on-call rotation and help troubleshoot production issues</li><li>Mentor early-career engineers through design reviews and pair programming</li></ul>
<p><strong>About the Role</strong></p><p>As a Mid-Level Software Engineer, you will own features end-to-end and design scalable solutions using widely adopted programming languages such as <strong>Python, JavaScript, TypeScript, Java, C#, C++, Go, Swift, Ruby,</strong> and <strong>PHP</strong>. You’ll collaborate closely with product managers, designers, and other engineers.</p><p><strong>What You’ll Do</strong></p><ul><li>Design, implement, and maintain services, APIs, and applications in <strong>Python, JavaScript/TypeScript, Java, C#, C++, Go, Swift, Ruby,</strong> or <strong>PHP</strong></li><li>Perform technical scoping and contribute to architectural decisions</li><li>Improve reliability, performance, and observability of systems</li><li>Write automated tests and maintain high-quality code documentation</li><li>Participate in on-call rotation and help troubleshoot production issues</li><li>Mentor early-career engineers through design reviews and pair programming</li></ul><p><br></p>
<p>We’re seeking a dynamic Infrastructure Engineer to design, build, and maintain our critical IT infrastructure. You’ll ensure high availability, scalability, and security across servers, storage, and cloud systems. If you’re passionate about creating resilient systems and solving complex technical challenges, join us to power our technology backbone!</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Design and deploy infrastructure solutions, including servers, virtualization, and storage systems.</li><li>Manage and optimize on-premises and cloud environments (e.g., AWS, Azure, VMware).</li><li>Automate provisioning, monitoring, and scaling using tools like Terraform or Ansible.</li><li>Troubleshoot and resolve issues impacting system performance or availability.</li><li>Implement security best practices, including patch management and access controls.</li><li>Collaborate with DevOps and application teams to support CI/CD pipelines.</li><li>Document infrastructure designs and maintain operational runbooks.</li></ul><p><br></p>
<p>Epic Senior Analyst. Quality and Population Health</p><p><br></p><p>The organization’s IT department is seeking an experienced <strong>Epic Senior Analyst</strong> - Quality and Population Health to support the implementation, optimization, and ongoing management of Epic applications related to quality reporting and population health initiatives. This role is responsible for configuring, building, and enhancing applications while collaborating with stakeholders, end users, and technical teams to ensure optimal functionality, workflow alignment, and system access. The position also supports junior team members in daily operations and application issue resolution.</p><p><br></p><p>Core Responsibilities</p><p><br></p><p><strong>• Collaborate with stakeholders, end users, and application team members to optimize application configuration, functionality, and access.</strong></p><p><strong>• Serve as a primary support contact for application end users.</strong></p><p><strong>• Participate in the design, development, implementation, and maintenance of Epic applications.</strong></p><p>• Support system testing and assist with workflow documentation.</p><p>• Analyze the impact of technology on clinical workflows and validate operational changes.</p><p>• Identify application issues and assist in driving resolution.</p><p>• Support junior staff with service ticket resolution, application updates, data requests, and day to day operational support.</p><p>• Collaborate with training teams on documentation and training strategies related to system updates.</p><p>• Work with stakeholders and end users to ensure applications meet organizational clinical and operational needs.</p><p>• Participate in on call rotations and relevant meetings or committees.</p><p>• Maintain regular communication with team members and provide project updates to leadership.</p><p><br></p><p>Role Specific Responsibilities</p><p><br></p><p>• Build and maintain clinician workflows and HEDIS quality measures supporting Medicare Advantage programs.</p><p>• Configure and support CMS Quality Payment Program reporting including MIPS, MVP, and MACRA within Epic.</p><p>• Support clinician workflows related to eCQM and Promoting Interoperability programs.</p><p>• Apply knowledge of clinical terminology, workflow optimization, clinical decision support, health maintenance, and data integration.</p><p>• Support business intelligence and analytics initiatives aligned with industry standards and best practices.</p><p>• Build and support Epic clinical and administrative workflows.</p><p>• Provide day to day application support including service ticket resolution, application enhancements, and data requests.</p><p>• Analyze new Epic releases and determine potential workflow impacts.</p><p>• Collaborate with project teams and provide updates on project status and issue resolution.</p><p><br></p><p>This list of responsibilities may be expanded as needed.</p><p><br></p><p>Core Qualifications</p><p><br></p><p><strong>• Bachelor’s degree in a related field.</strong></p><p><strong>• Epic Healthy Planet or Epic Ambulatory Certification preferred.</strong></p><p><strong>• Minimum of 3 years of relevant experience, preferably in healthcare or healthcare related environments.</strong></p><p>• Strong operational, project management, and organizational skills.</p>
<p><strong>Site Reliability Engineer (SRE)</strong></p><p><strong>Location: </strong>Alpharetta, GA | Hybrid 3-4x Onsite Weekly</p><p><strong>26-Week Contract, </strong>Potential for Extension or Conversion</p><p><strong>Pay: </strong>Available on W2 Basis</p><p>We are seeking a talented <strong>Site Reliability Engineer (SRE)</strong> to join our team and support the design, scalability, and reliability of our cloud‑native infrastructure. In this role, you will collaborate closely with development and operations teams to ensure our platforms are resilient, automated, observable, and continuously improving. The ideal candidate thrives in a fast‑paced environment, values automation, and is committed to building reliable and efficient systems.</p><p><strong>Key Responsibilities</strong></p><ul><li>Design, implement, and manage cloud infrastructure on <strong>Azure</strong> using <strong>Terraform</strong> and <strong>Terragrunt</strong>.</li><li>Maintain, optimize, and scale <strong>Kubernetes</strong> environments, particularly <strong>Azure Kubernetes Service (AKS)</strong>.</li><li>Build and manage CI/CD pipelines using <strong>GitHub Actions/Workflows</strong> and <strong>ArgoCD</strong> to support GitOps deployment practices.</li><li>Improve system reliability by implementing monitoring, alerting, and observability solutions using <strong>Grafana</strong> (experience with Prometheus, Loki, or Tempo is a plus).</li><li>Automate operational tasks to reduce manual effort and enhance team efficiency.</li><li>Participate in on‑call rotations, assist with incident response, and contribute to post‑incident reviews.</li><li>Partner with development teams to optimize application performance, scalability, and resilience.</li><li>Implement and promote core SRE principles including <strong>SLIs, SLOs, and error budgets</strong>.</li><li>Continuously enhance system performance, security, and cost efficiency.</li></ul>
<p><strong>About the Role</strong></p><p>We’re looking for an Early Career Software Engineer to support the development of applications and services across our technology stack. You will contribute to features and bug fixes using common programming languages such as <strong>Python, JavaScript, TypeScript, Java, C#, C++, Go, Swift, Ruby,</strong> or <strong>PHP</strong>, depending on the team’s project needs.</p><p><strong>What You’ll Do</strong></p><ul><li>Develop features, fix bugs, and write clean, maintainable code in languages such as <strong>Python, JavaScript/TypeScript, Java, C#, C++, Go, Swift, Ruby,</strong> or <strong>PHP</strong></li><li>Participate in code reviews and pair programming with senior engineers</li><li>Write unit and integration tests to ensure code quality</li><li>Learn foundational system design, Git workflows, CI/CD, and cloud basics</li><li>Support documentation and contribute to improving engineering workflows</li><li>Participate in Agile ceremonies (standups, sprint planning, retros)</li></ul><p><br></p>
<p><strong>About the Role</strong></p><p>We’re looking for an Early Career Software Engineer to support the development of applications and services across our technology stack. You will contribute to features and bug fixes using common programming languages such as <strong>Python, JavaScript, TypeScript, Java, C#, C++, Go, Swift, Ruby,</strong> or <strong>PHP</strong>, depending on the team’s project needs.</p><p><strong>What You’ll Do</strong></p><ul><li>Develop features, fix bugs, and write clean, maintainable code in languages such as <strong>Python, JavaScript/TypeScript, Java, C#, C++, Go, Swift, Ruby,</strong> or <strong>PHP</strong></li><li>Participate in code reviews and pair programming with senior engineers</li><li>Write unit and integration tests to ensure code quality</li><li>Learn foundational system design, Git workflows, CI/CD, and cloud basics</li><li>Support documentation and contribute to improving engineering workflows</li><li>Participate in Agile ceremonies (standups, sprint planning, retros)</li></ul><p><br></p>
<p>We are seeking a Senior/Staff Software Engineer to lead technical strategy and architect scalable systems. You will work across services built using <strong>Python, JavaScript, TypeScript, Java, C#, C++, Go, Swift, Ruby,</strong> and <strong>PHP</strong>, depending on the product area. This role involves influencing engineering best practices, mentoring teams, and owning complex technical initiatives.</p><p><strong>What You’ll Do</strong></p><ul><li>Lead architecture and design for large-scale systems and platforms</li><li>Build and optimize high-performance services in <strong>Python, JavaScript/TypeScript, Java, C#, C++, Go, Swift, Ruby,</strong> or <strong>PHP</strong></li><li>Set engineering standards for testing, observability, and reliability</li><li>Improve scalability, cloud infrastructure, and system resilience</li><li>Mentor engineers at all levels and support hiring efforts</li><li>Drive cross-functional collaboration with Product, Design, and Leadership</li><li>Lead incident response and root-cause analysis initiatives</li></ul><p><br></p><p><br></p>
<p>We are seeking a Senior/Staff Software Engineer to lead technical strategy and architect scalable systems. You will work across services built using <strong>Python, JavaScript, TypeScript, Java, C#, C++, Go, Swift, Ruby,</strong> and <strong>PHP</strong>, depending on the product area. This role involves influencing engineering best practices, mentoring teams, and owning complex technical initiatives.</p><p><strong>What You’ll Do</strong></p><ul><li>Lead architecture and design for large-scale systems and platforms</li><li>Build and optimize high-performance services in <strong>Python, JavaScript/TypeScript, Java, C#, C++, Go, Swift, Ruby,</strong> or <strong>PHP</strong></li><li>Set engineering standards for testing, observability, and reliability</li><li>Improve scalability, cloud infrastructure, and system resilience</li><li>Mentor engineers at all levels and support hiring efforts</li><li>Drive cross-functional collaboration with Product, Design, and Leadership</li><li>Lead incident response and root-cause analysis initiatives</li></ul><p><br></p>
<p>The Salesforce Developer will focus on developing scalable and maintainable frontend JavaScript and backend Apex solutions within the Salesforce ecosystem. This role requires collaboration with product managers to define project scopes and roadmaps, particularly in the legal domain and Briefcase. The ideal candidate will demonstrate proactivity, problem solving skills, an ownership mentality, ensuring data accuracy and integrity while adapting to the evolving analytics landscape.</p><p><strong>Key Tasks and Responsibilities</strong></p><ul><li>Develop scalable and maintainable frontend JavaScript and backend Apex solutions in the Salesforce ecosystem.</li><li>Collaborate with legal stakeholders to translate requirements into technical solutions.</li><li>Perform basic configuration changes in Salesforce, including modifying permissions and updating records.</li><li>Create and manage escalations in multiple ticketing systems.</li><li>Ensure data accuracy and integrity in all deliverables.</li><li>Build and maintain API integrations with third-party systems.</li><li>Troubleshoot production issues and provide ongoing support.</li></ul><p><br></p>