<p>We are looking for a dynamic Sales Specialist to join our team in Boca Raton, Florida. In this role, you will play a pivotal part in engaging with clients to ensure satisfaction with subscription services, address inquiries, and drive retention efforts. This position offers an exciting opportunity to contribute to a thriving organization that has experienced significant growth in the market.</p><p><br></p><p>Responsibilities:</p><p>• Handle inbound and outbound customer interactions to address inquiries and ensure satisfaction with subscription services.</p><p>• Provide solutions to clients seeking to cancel or modify their services, utilizing strong communication and negotiation skills.</p><p>• Drive subscription retention and upsell opportunities through a consultative approach.</p><p>• Collaborate with team members to meet or exceed monthly sales and performance targets.</p><p>• Manage client correspondence effectively via email and phone, ensuring timely responses and resolutions.</p><p>• Utilize multiple browser applications and tools to track customer interactions and manage subscription data.</p><p>• Troubleshoot connectivity issues and provide technical support related to subscription services.</p><p>• Develop strong relationships with clients across the U.S., including California and Hawaii, to foster loyalty and trust.</p><p>• Maintain detailed records of customer interactions and ensure compliance with company policies.</p><p>• Participate in training sessions to stay updated on product offerings and industry trends.</p>
We are looking for a skilled PC Technician to join our team on a contract basis in Fort Lauderdale, Florida. This role involves providing technical support and ensuring seamless hardware and software installations and connections. The ideal candidate will have hands-on experience with computer systems, peripherals, and troubleshooting hardware-related issues.<br><br>Responsibilities:<br>• Disconnect and reconnect user workstations, ensuring all components are properly configured.<br>• Install and troubleshoot computer hardware, including desktops, laptops, and peripherals.<br>• Perform cable installations to establish reliable connections between devices.<br>• Provide technical support and resolve issues involving Dell and Apple devices.<br>• Verify system functionality after installations and address any immediate concerns.<br>• Maintain a neat and organized appearance and adhere to dress code requirements, including closed-toed shoes.<br>• Collaborate with team members to complete tasks efficiently and meet project timelines.
<p>We are looking for a skilled L2 Desktop Support Analyst to join our team in Miami Lakes, Florida. In this role, you will provide technical support to end users, ensuring smooth operation of hardware, software, and related systems. This position requires a strong balance of technical expertise and excellent communication skills to effectively address user concerns and deliver high-quality service.</p><p><br></p><p>Responsibilities:</p><p>• Provide hands-on deskside support to troubleshoot and resolve hardware, software, and configuration issues.</p><p>• Manage and maintain end-user equipment, including Mac and Dell systems, ensuring all devices function optimally.</p><p>• Administer and support Microsoft technologies, including Active Directory and Office 365 applications.</p><p>• Configure, deploy, and maintain hardware and software in alignment with organizational standards.</p><p>• Deliver exceptional customer service by effectively communicating with clients to understand and resolve technical issues.</p><p>• Utilize Citrix technologies to support virtualized environments and troubleshoot related challenges.</p><p>• Conduct routine maintenance and updates on end-user systems to ensure security and performance.</p><p>• Collaborate with team members to manage configuration changes and maintain system documentation.</p><p>• Assist in deploying and supporting EO/IR systems as needed, ensuring proper functionality.</p><p>• Provide guidance to users on best practices and preventive measures to avoid recurring technical issues.</p>
We are looking for a skilled E-Commerce Specialist to oversee and optimize our presence on Amazon, driving growth and enhancing customer experience. This role is perfect for someone with a strong background in e-commerce who thrives in dynamic environments and enjoys taking ownership of impactful projects. Based in West Palm Beach, Florida, this position offers an exciting opportunity to contribute to a fast-growing, innovative company.<br><br>Responsibilities:<br>• Manage and optimize the company’s Amazon Seller Central account to maximize sales and visibility.<br>• Create and implement strategies to improve product rankings, conversion rates, and overall performance.<br>• Enhance product listings by refining titles, descriptions, images, and A+ content.<br>• Conduct thorough keyword research and apply best practices to improve discoverability.<br>• Monitor and analyze key performance metrics, making data-driven adjustments to campaigns.<br>• Set up and manage Amazon advertising campaigns, including Sponsored Products and Sponsored Brands.<br>• Coordinate inventory planning and forecasting to ensure optimal stock levels.<br>• Collaborate with cross-functional teams to support new product launches and promotional strategies.<br>• Stay informed on Amazon policies, trends, and algorithm updates to maintain competitive advantage.<br>• Address customer feedback and reviews to uphold a positive brand reputation.
<p>Overview</p><p>We are seeking an experienced Administrative Technician to join the team in Juno Beach, FL. This role requires a professional who can manage advanced administrative tasks, handle sensitive information with discretion, and provide high-level support to business leaders in a dynamic environment.</p><p>Key Responsibilities</p><ul><li>Perform advanced, diversified, and confidential administrative duties supporting business operations.</li><li>Prepare, interpret, and produce reports addressing reporting issues and data trends.</li><li>Conduct analysis and participate in special projects to improve workflows and processes.</li><li>Respond to information and data requests, ensuring accuracy and timeliness.</li><li>Recommend and document enhancements to internal procedures and administrative systems.</li><li>Provide comprehensive scheduling, calendaring, and coordination of meetings and deliverables.</li><li>Arrange travel logistics and coordinate staff events and functions as needed.</li><li>Prepare presentations, spreadsheets, and reports; proofread and format written materials.</li><li>Collaborate and align with other administrators to ensure leadership consistency and communication.</li><li>Maintain confidentiality of all information and coordinate with both internal and external stakeholders, including government personnel.</li></ul>
<p>We are a fast-growing, tech-driven organization leveraging artificial intelligence to create smarter solutions for our clients. Our mission is to deliver cutting-edge technology with an exceptional customer experience. We’re seeking a passionate and data-driven Customer Success Manager to lead our client engagement and support operations. THIS WILL BE A FULLY IN OFFICE ROLE IN BRICKELL IN MIAMI, FLORIDA. </p><p><br></p><p>Position Overview</p><p>The Customer Success Manager (CSM) will be responsible for ensuring customers achieve maximum value from our AI-driven products and services. This role requires a strong understanding of client lifecycle management, ticketing systems, and performance metrics. The ideal candidate will be a natural problem solver who enjoys optimizing processes, mentoring a team, and creating a customer-first culture.</p><p><br></p><p>Key Responsibilities</p><ul><li>Lead and manage the Customer Success and Support teams to ensure customer satisfaction and retention.</li><li>Implement and oversee ticketing systems (such as Zendesk, Jira, Salesforce, or similar platforms) for issue tracking and resolution.</li><li>Develop and maintain customer success playbooks, training materials, and performance dashboards.</li><li>Monitor team KPIs including response time, resolution rate, customer satisfaction (CSAT), and Net Promoter Score (NPS).</li><li>Collaborate cross-functionally with product, engineering, and sales teams to escalate customer feedback and improve product performance.</li><li>Conduct regular business reviews with key clients to ensure their objectives are being met.</li><li>Coach and mentor team members to improve efficiency, technical knowledge, and customer engagement skills.</li><li>Identify opportunities for upselling or expanding client use of products based on usage data and feedback.</li></ul><p><strong>Qualified candidates please apply and reach out to STEFANIE FURNISS at 786-897-7903</strong></p>
<p><strong>Robert Half is partnering with a well-established company in Miami that’s looking for a Bilingual Customer Service Representative to join their growing team. The ideal candidate is professional, people-oriented, and passionate about providing excellent customer support in both English and Spanish.</strong></p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Answer high-volume inbound calls and respond to customer inquiries in a friendly and efficient manner.</li><li>Provide accurate information regarding products, services, and account details.</li><li>Document customer interactions and follow up to ensure resolution.</li><li>Handle order processing, account updates, and general administrative support.</li><li>Communicate with internal departments to resolve customer concerns promptly.</li><li>Maintain a positive and professional attitude with every interaction.</li></ul><p><br></p>
We are looking for a skilled PC Technician to join our team on a contract basis in Fort Lauderdale, Florida. This role involves providing hardware support, assisting with device installations, and ensuring smooth connectivity for users. If you have hands-on experience with computer systems and peripherals, we encourage you to apply.<br><br>Responsibilities:<br>• Disconnect and reconnect user workstations and devices to ensure proper functionality.<br>• Install and configure associated computer hardware and peripherals.<br>• Troubleshoot issues related to hardware and cabling during setup.<br>• Provide support for Dell technologies and Apple devices as needed.<br>• Ensure all tasks are completed efficiently while adhering to safety standards and company policies.<br>• Collaborate with team members to meet project deadlines and ensure seamless transitions.<br>• Maintain clear communication with clients and team leads regarding project updates.<br>• Follow specified dress code and maintain high standards while on site.
<p><strong>Senior Business Analyst (Hyperion Expert)</strong></p><p><br></p><p><strong>Overview</strong></p><p>We are seeking a <strong>Senior Business Analyst</strong> with deep expertise in <strong>Oracle Hyperion</strong> to join our FP& A team. This individual will not only act as a technical expert but also as a strategic thought partner—helping evolve our financial systems and processes to align with the next generation of analytics, automation, and AI-driven insights.</p><p>The ideal candidate is more than just a “doer”—they are a <strong>visionary</strong> who understands where financial technology is heading, can mentor others, and proactively implement scalable solutions that address both current and future business challenges.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as the <strong>Hyperion subject matter expert</strong>, leading optimization, administration, and user enablement across the organization.</li><li>Act as a <strong>strategic partner</strong> to Finance leadership to improve forecasting accuracy, budgeting efficiency, and reporting automation.</li><li>Lead the design and implementation of <strong>Hyperion enhancements</strong> and integrations with Oracle ERP and other financial systems.</li><li>Manage the <strong>entire project lifecycle</strong>—from requirements gathering and documentation to delivery and stakeholder sign-off.</li><li>Collaborate with IT, Finance, and Data teams to integrate <strong>AI/LLM (Large Language Model)</strong>-driven insights and automation into financial forecasting tools over the next 1–2 years.</li><li>Utilize <strong>Jira</strong> to manage sprint planning, backlog prioritization, and cross-functional project tracking.</li><li>Develop and maintain advanced <strong>Excel models</strong> and financial dashboards to support FP& A analysis and decision-making.</li><li>Translate business needs into functional requirements, ensuring alignment between Finance and Technology teams.</li><li>Provide <strong>training and mentorship</strong> to business and technical users on Hyperion best practices, automation tools, and process improvements.</li></ul><p><br></p>
<p>Area: 33166- Medley, Florida - Must be able to work onsite</p><p>HR Generalist </p><p>Monday -Friday 8-5</p><p>$22 Temp / $25 perm </p><p><br></p><p>The HR Generalist is primarily responsible for overseeing, organizing, applying, and maintaining all HR policies and company guidelines and making sure they adhere to standards and laws initiated by authorities. The HR generalist also provides advice and counsel in areas of Human Resources including benefits, labor relations, employment law, health and safety, workers’ compensation, organizational development, performance management, training, and recruiting. For this role to be successful, the ideal person for this position would demonstrate close attention to detail and the careful observance of applicable company policies and procedures. As a member of the Human Resources team, this person also requires a high level of integrity and confidentiality. </p><p><br></p><p>ESSENTIAL JOB FUNCTIONS:</p><p><br></p><p>• Provides support in functional areas of Human Resources including but not limited to recruitment and onboarding, personnel records, employee and/or labor relations, job evaluation, benefits administration, organization development, training and special projects. </p><p>• Communicate when an employee for certain clients is hired in order to maintain compliance. </p><p>• Complete and maintain employee profiles with correct information pertaining to the employee’s personal data, statuses, compensation, and company-level organization. </p><p>• Process status changes to employee profiles, including, but not limited to: terminations, exempt/non-exempt status, full time vs part time status, benefit group assignment, and supervisor changes </p><p>• Help determine best practices and improvements in the recruitment and onboarding process. </p><p>• Maintaining physical and digital files for employees and their documents, benefits, and attendance records </p><p>• Assist with and ensure the timely delivery of all onboarding and process hire materials to guarantee a prompt start date for all new employees. </p><p>• Assist with other administrative tasks as needed (indeed but not limited to copying, making inquiry calls, scanning, filing, etc.) </p><p>• Other duties/projects as assigned.</p><p><br></p><p><br></p><p>JOB REQUIREMENTS</p><p><br></p><p>Required Skills: </p><p><br></p><p>• The successful candidate will possess a minimum of 4 years of professional experience. </p><p>• Must be Bilingual (English & Spanish).</p><p><br></p><p>• Knowledge of UKG HRIS systems.</p><p>• Excellent written and verbal communication skills.</p><p>• Excellent organizational and time management skills. </p><p>• Close attention to detail for precise data entry. </p><p>• Ability to work in a fast-paced environment. </p><p>• Experience with Microsoft Office products. </p><p>• Ability to work on continuous improvement. </p><p>• Proactive attitude that shows anticipatory demeanor. </p><p>• Reliable transportation. </p><p>• Schedule flexibility - While our office hours are 8am-5pm, we may require different hours to be covered.</p><p><br></p><p>Please send your resume to: Jacqueline.Mejia@RobertHalf and call Jacqueline @ 786-698-7072</p>
We are looking for a skilled PC Technician to join our team on a contract basis in Fort Lauderdale, Florida. In this role, you will be responsible for ensuring proper setup, disconnection, and reconnection of hardware and devices in a detail-oriented office environment. This position requires attention to detail and the ability to work efficiently as part of a team.<br><br>Responsibilities:<br>• Perform disconnection and reconnection of computer systems and peripherals for office users.<br>• Ensure all hardware, including associated cables, is properly installed and functioning.<br>• Troubleshoot and resolve basic hardware issues with Dell and Apple devices.<br>• Collaborate with team members to complete tasks within designated timelines.<br>• Adhere to workplace dress code and maintain a detail-oriented demeanor during assignments.<br>• Conduct quality checks to verify proper setup and connectivity of devices.<br>• Follow instructions and guidelines provided by site supervisors.<br>• Handle computer hardware and associated components with care to avoid damage.<br>• Assist in organizing and ensuring proper placement of equipment after relocation.
<p><strong>Position Overview:</strong></p><p>We are seeking a highly organized and strategic Controller for our client to join their growing team in the real estate or private equity industry. This position will play a key role in overseeing the financial operations, ensuring audit compliance, and supporting organizational growth through strategic initiatives, including mergers and acquisitions (M& A). The Controller must possess strong analytical skills, leadership qualities, and a hands-on approach to daily financial tasks while driving the company's financial strategy.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><strong>Financial Oversight:</strong></p><ul><li>Oversee all financial operations, including accounting (AR/AP/Treasury), budgeting/forecasting, and reporting.</li><li>Ensure adherence to GAAP and relevant industry-specific accounting standards.</li><li>Develop and implement internal controls to safeguard company assets.</li><li>Track & report on construction project financing to ensure compliance with contracts & alignment with assumptions.</li></ul><p><strong>Strategic Planning & Leadership:</strong></p><ul><li>Collaborate with executive leadership to inform business decision-making and financial strategies.</li><li>Support project construction activities by conducting due diligence, financial modeling, and integration analytics.</li><li>Provide forward-looking financial analysis and reporting to enhance long-term planning.</li></ul><p><strong>Team Leadership:</strong></p><ul><li>Manage and mentor the accounting team.</li><li>Foster and develop talent while ensuring alignment with the company’s long-term objectives.</li></ul><p><strong>Operational Involvement:</strong></p><ul><li>Actively perform day-to-day accounting oversight duties, including reconciliations and closing processes.</li><li>Review financial statements, ledgers, and tax filings.</li></ul><p><strong>Process Improvement:</strong></p><ul><li>Identify opportunities to streamline financial processes and leverage technology for efficiency.</li></ul><p><br></p>
We are offering an exciting opportunity for a Manager of Cloud Services in the Healthcare/NHS industry. The position is located in Fort Lauderdale, Florida, and involves managing our cloud infrastructure and development teams. The Manager of Cloud Services will oversee the organization's public cloud environments and Big Data systems, and will play a crucial role in implementing DevOps strategies.<br><br>Responsibilities:<br>• Oversee the design, deployment, and operation of cloud infrastructure and CI/CD pipelines.<br>• Manage a team of technical professionals responsible for maintaining and optimizing the organization's cloud infrastructure and services.<br>• Collaborate across departments in a cross-functional environment with shared resources.<br>• Manage complex projects related to cloud and DevOps initiatives.<br>• Work with senior leadership to manage vendor relationships within the scope of cloud services.<br>• Collaborate with the engineering team to implement cloud-based solutions that meet the organization's needs.<br>• Ensure the security and compliance of all cloud technologies and practices.<br>• Design, develop, and deploy modular cloud systems and applications.<br>• Manage multiple systems and applications, ensuring operational integrity and accessibility for concurrent users.<br>• Implement Infrastructure as Code (IaC) and maintain configuration management best practices.<br>• Develop and execute DevOps strategies, focusing on CI/CD pipelines and automation tools.<br>• Manage and maintain Big Data solutions.<br>• Manage cloud-related budgets, optimizing costs while maintaining service quality.
