<p><strong>IT Support Specialist</strong></p><p>We are seeking a dedicated <strong>IT Support Specialist</strong> to provide Tier 1–2 support for end users across hardware, software, and network systems. This role is ideal for someone who enjoys helping others, resolving technical issues, and working in a dynamic IT environment. The ideal candidate will have excellent communication skills, strong troubleshooting abilities, and the ability to manage multiple support requests.</p><p><strong>Responsibilities</strong></p><ul><li>Respond to IT support tickets submitted via phone, email, or ticketing system</li><li>Troubleshoot issues involving Windows/macOS, Microsoft 365, VPN, and business applications</li><li>Assist with user account management including password resets and permissions</li><li>Support remote employees using remote-access tools such as RDP, TeamViewer, or AnyDesk</li><li>Resolve issues with hardware components including laptops, desktops, printers, and peripherals</li><li>Troubleshoot basic network issues such as Wi-Fi, DNS, DHCP, and VPN connectivity</li><li>Support new-hire onboarding including device setup and application configuration</li><li>Document all troubleshooting steps, solutions, and system changes</li><li>Maintain and track IT equipment inventory</li><li>Escalate complex issues to senior system or network teams</li></ul><p><br></p>
<p>We are looking for a detail-oriented Purchasing and Sales Specialist to support procurement, vendor coordination, and transactional accuracy for a security-focused organization in Boca Raton, Florida. This position is ideal for someone who can manage purchasing activity, oversee shipment logistics, and maintain organized records across vendor and financial processes. The role requires strong follow-through, sound judgment when working with suppliers, and the ability to keep daily operations moving efficiently.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate inbound and outbound freight activity, including product movement, relocations, and asset transfers between suppliers and receiving sites.</p><p>• Review new vendor submissions, organize supplier documentation, and keep vendor records and reference materials current and accessible.</p><p>• Maintain accurate digital purchasing records and update transactional information to support day-to-day operational visibility.</p><p>• Process invoices on a daily basis, verifying pricing, quantities, product details, and item references before completion.</p><p>• Order supplies from approved sources and arrange shipments, returns, and related follow-up to ensure timely delivery.</p><p>• Identify and assess potential suppliers by reviewing capabilities, quality standards, operational capacity, and business reliability.</p><p>• Work directly with vendors to place orders, resolve routine purchasing questions, and support smooth procurement workflows.</p><p>• Contribute to additional purchasing or coordination tasks as business needs require.</p>
<p>We are seeking a detail-oriented and motivated Order Processing Specialist to join our growing team. This is an excellent opportunity for someone who thrives in a fast-paced environment, enjoys working with data, and takes pride in ensuring orders are processed accurately and efficiently.</p><p><br></p><p>The ideal candidate will have experience working with SAP and Excel and will play a key role in supporting customer orders, inventory management, and overall operational success.</p><p><br></p><p>Key Responsibilities</p><ul><li>Process customer orders accurately and efficiently in SAP</li><li>Review and verify order information for completeness and accuracy</li><li>Monitor order status and proactively resolve discrepancies</li><li>Communicate with customers, sales teams, and internal departments regarding order updates</li><li>Generate and maintain reports using Microsoft Excel</li><li>Track inventory availability and coordinate with operations and logistics teams</li><li>Assist with pricing, product information, and order-related inquiries</li><li>Maintain accurate records and documentation</li><li>Support continuous improvement initiatives within the order management process</li></ul><p><br></p>
We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical assistance for employees in Palm Beach Gardens, Florida. This Long-term Contract opportunity is ideal for someone who enjoys solving a wide range of desktop, software, and connectivity issues while delivering a high level of customer support. The person in this role will help keep day-to-day technology operations running smoothly by supporting end users, maintaining workplace devices, and ensuring reliable access to essential business systems.<br><br>Responsibilities:<br>• Deliver front-line technical support for hardware, software, operating system, and peripheral issues affecting end users across the organization.<br>• Diagnose and resolve problems involving desktop computers, laptops, mobile devices, printers, and common workplace applications.<br>• Manage incoming service requests through the ticketing system, document resolutions clearly, and maintain timely follow-up with users.<br>• Set up, configure, and deploy user equipment and software to support new hires, replacements, and day-to-day operational needs.<br>• Administer user accounts and access permissions through Active Directory and related systems in accordance with company policies.<br>• Escalate more advanced or unresolved technical issues to the appropriate teams while providing accurate troubleshooting details.<br>• Assist with basic network-related troubleshooting to identify connectivity issues and restore user productivity as quickly as possible.<br>• Contribute to a secure and dependable IT environment by following support procedures, applying standard configurations, and maintaining equipment readiness.
We are looking for a Help Desk/Desktop Support Analyst to provide dependable technical assistance for employees in Doral, Florida. This Long-term Contract position focuses on supporting day-to-day desktop operations, resolving user issues efficiently, and maintaining a stable Microsoft Windows 10 environment. The ideal candidate brings strong troubleshooting ability, clear communication, and a service-oriented approach to end-user support.<br><br>Responsibilities:<br>• Provide first- and second-level technical support for end users, addressing issues related to hardware, software, and network connectivity in a Windows 10 environment.<br>• Manage Active Directory tasks such as creating and updating user accounts, resetting passwords, adjusting permissions, and applying group policy changes.<br>• Diagnose and resolve problems affecting desktops, laptops, printers, mobile devices, and commonly used business applications.<br>• Respond to and track support requests through a service desk platform, ensuring accurate documentation and timely follow-up on each ticket.<br>• Set up, configure, and maintain workstations, peripheral devices, and endpoint protection tools to support daily business operations.<br>• Communicate clearly with users throughout the support process, delivering a positive service experience while escalating more complex issues when appropriate.
<p>We are hiring a <strong>Help Desk Technician</strong> to provide technical support to end users in a fast-paced environment.</p><p><strong>Responsibilities:</strong></p><ul><li>Provide support to users via <strong>phone, email, and chat</strong></li><li>Troubleshoot hardware, software, and <strong>Windows</strong>-related issues</li><li>Perform <strong>Active Directory</strong> account maintenance and <strong>password resets</strong></li><li>Track and resolve support requests through the <strong>ticketing system</strong></li><li>Use <strong>Remote Desktop</strong> to assist users with technical issues</li><li>Escalate more complex issues when needed</li></ul><p><br></p>
<p>Our company is seeking a highly skilled Desktop Support Engineer specializing in executive support to provide white-glove IT assistance to our CEO. This is a high-visibility, hands-on role responsible for delivering responsive, discreet, and proactive technology support.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Serve as the primary point of contact for desktop, laptop, mobile, and peripheral support for the CEO.</li><li>Deliver rapid troubleshooting and root-cause resolution for hardware, software, and connectivity issues in office, home, and remote environments.</li><li>Proactively maintain, update, and optimize IT equipment, ensuring a seamless executive user experience.</li><li>Support VIP meetings, video/web conferencing, and high-priority presentations, including setup and technical assistance.</li><li>Troubleshoot issues related to productivity suites (e.g., Microsoft 365, Google Workspace), collaboration tools, and custom applications.</li><li>Coordinate with IT leadership, vendors, and third-party services for escalations and complex incidents.</li><li>Maintain strict confidentiality and professionalism when handling sensitive executive information.</li><li>Document configurations, procedures, and support activity for continuous improvement.</li></ul><p><br></p>