<p><strong>Cloud Engineer</strong></p><p>We are seeking a talented <strong>Cloud Engineer</strong> to join our infrastructure team. This role is ideal for someone who enjoys building cloud-based solutions, optimizing deployments, and supporting scalable, secure environments. The ideal candidate will have strong problem-solving abilities, excellent communication skills, and a solid foundation in cloud architecture with room to grow into more advanced engineering responsibilities.</p><p><strong>Responsibilities</strong></p><ul><li>Deploy, configure, and manage cloud resources across Azure, AWS, and/or GCP</li><li>Implement cloud security controls including IAM/RBAC permissions, encryption, policies, and MFA</li><li>Build and maintain Infrastructure-as-Code templates using Terraform, ARM/Bicep, or CloudFormation</li><li>Support CI/CD pipelines and automated deployments for application and infrastructure releases</li><li>Monitor cloud performance, availability, cost usage, and alerts using native tools</li><li>Troubleshoot cloud networking issues including firewalls, VNETs/VPCs, routing, gateways, and load balancers</li><li>Support containerized workloads using Docker and Kubernetes</li><li>Collaborate with developers, DevOps teams, and systems administrators on cloud projects</li><li>Document cloud architectures, procedures, and operational guidelines</li><li>Assist with cloud migrations, modernization initiatives, and optimization efforts</li></ul><p><br></p>
<p>We’re seeking a dynamic Infrastructure Engineer to design, build, and maintain our critical IT infrastructure. You’ll ensure high availability, scalability, and security across servers, storage, and cloud systems. If you’re passionate about creating resilient systems and solving complex technical challenges, join us to power our technology backbone!</p><p><strong>Key Responsibilities:</strong></p><ul><li>Design and deploy infrastructure solutions, including servers, virtualization, and storage systems.</li><li>Manage and optimize on-premises and cloud environments (e.g., AWS, Azure, VMware).</li><li>Automate provisioning, monitoring, and scaling using tools like Terraform or Ansible.</li><li>Troubleshoot and resolve issues impacting system performance or availability.</li><li>Implement security best practices, including patch management and access controls.</li><li>Collaborate with DevOps and application teams to support CI/CD pipelines.</li><li>Document infrastructure designs and maintain operational runbooks.</li></ul><p><br></p>
<p>We are seeking an experienced Security Architect to design, implement, and maintain enterprise security strategies and architectures. The Security Architect will work closely with IT, cloud, application, and network teams to ensure that systems, applications, and data are secure, compliant, and resilient against threats. This role is critical for guiding security design decisions, enforcing governance, and enabling secure digital transformation initiatives.</p><p> </p><p>Key Responsibilities</p><ul><li>Design and implement enterprise security architecture across network, application, cloud, and endpoint environments</li><li>Develop and maintain security policies, standards, and procedures to protect organizational assets</li><li>Conduct threat modeling, vulnerability assessments, and risk analysis to identify potential security gaps</li><li>Collaborate with IT, cloud, and application teams to ensure secure system design and deployment</li><li>Implement Identity and Access Management (IAM) strategies, including authentication, authorization, and privilege management</li><li>Monitor and review security controls, SIEM alerts, and incident response procedures</li><li>Ensure compliance with regulatory standards and frameworks such as NIST, ISO 27001, SOC 2, CIS, GDPR, or HIPAA</li><li>Provide guidance on secure cloud adoption, hybrid environments, and emerging technologies</li><li>Lead or support security awareness, audits, and remediation efforts</li><li>Evaluate and recommend security tools, technologies, and best practices to strengthen defenses</li></ul><p><br></p>
<p>Our company is seeking a skilled Full Stack Developer to join a dynamic 5-member IT team supporting our largest travel-sector client. This role centers on developing and automating critical business systems, integrating third-party platforms, and improving operational workflows for travel agencies. The Full Stack Developer will work alongside software developers, network engineers, and a technical lead in a hybrid environment (partial onsite presence required in Miami Beach).</p><p>Responsibilities:</p><ul><li>Rapidly learn and actively contribute to the development and extension of our homegrown automation system tailored for the travel sector.</li><li>Design, build, and optimize backend services using C# and .NET Core, including RESTful APIs and system integrations.</li><li>Develop modern frontend interfaces using JavaScript and frameworks such as React, Angular, or Vue.</li><li>Participate in creating and enhancing CI/CD pipelines, leveraging tools including Azure DevOps, GitHub Actions, and Jenkins to ensure fast, reliable delivery of software solutions.</li><li>Build and maintain custom integrations with third-party services (e.g., GDS platforms, payment gateways, CRM systems).</li><li>Collaborate closely with network engineers to ensure overall system reliability, security, and performance.</li><li>Develop and maintain internal and external reporting dashboards using Power BI for data visualization and analytics.</li><li>Contribute to process automation initiatives, extending and improving internal platforms focused on workflow automation.</li><li>Work as part of a multidisciplinary team to deliver scalable, high-quality solutions to travel agency customers.</li></ul><p><br></p>
<p>We're seeking an experienced Senior Software Developer to lead technical initiatives at our innovative retail display technology company. You'll architect solutions for our device fleet management, mentor junior team members, and drive the development of sophisticated automation systems supporting cutting-edge interactive retail experiences. </p><p> </p><p><strong><u>Responsibilities</u></strong> </p><p> </p><ul><li>Design, build, and maintain complex Linux-based systems, including advanced scripting, custom tooling development, and system optimization. </li><li>Develop enterprise-grade PowerShell solutions for Windows system management and automation. </li><li>Build and develop sophisticated Python applications for automation, data processing, API integration, and system orchestration. </li><li>Design and optimize complex data structures and workflows using JSON and related formats. </li><li>Design database schemas, write complex SQL queries, and optimize database performance. </li><li>Provide technical guidance on hardware integration, system architecture, and best practices for handling sensitive electronic components. </li><li>Design and implement cloud-native solutions using GCP, AWS, or Azure, including infrastructure-as-code and DevOps practices. </li><li>Lead full-stack development efforts, creating robust, scalable front-end applications using modern frameworks and technologies (HTML, CSS, JavaScript, and associated frameworks, Python, and advanced software tools). </li><li>Establish technical documentation standards and create comprehensive system architecture documentation. </li><li>Collaborate with cross-functional teams to define technical requirements and solution architectures. </li></ul><p><br></p>
<p><strong>Network Administrator</strong></p><p>We are seeking a knowledgeable <strong>Network Administrator</strong> to support and maintain our network infrastructure across multiple locations. This role is ideal for someone who enjoys working with routers, switches, firewalls, and wireless technologies while ensuring reliable connectivity for all users. The ideal candidate will have strong problem-solving skills, attention to detail, and a solid understanding of networking fundamentals.</p><p><strong>Responsibilities</strong></p><ul><li>Configure, monitor, and troubleshoot switches, routers, firewalls, and wireless access points</li><li>Support LAN/WAN environments including VLANs, VPNs, DHCP, DNS, and routing/switching</li><li>Monitor network performance, bandwidth usage, and system alerts</li><li>Assist with network upgrades, equipment refreshes, and site deployments</li><li>Maintain accurate network documentation including diagrams, IP schemas, and configurations</li><li>Troubleshoot network connectivity issues across wired and wireless environments</li><li>Manage firewall policies, VPN tunnels, ACLs, and network segmentation</li><li>Collaborate with security teams to implement network hardening measures</li><li>Support VoIP systems, WAN circuits, and remote connectivity</li><li>Escalate complex issues and coordinate with vendors when necessary</li></ul><p><br></p>
<p>We are on a mission to make our communities safer and more secure. Our cutting-edge public safety product aims to prevent and solve crimes through advanced analytics, visualization, and performance-driven solutions. Join us in creating a state-of-the-art platform that will revolutionize public safety. We’re seeking a Senior Full-Stack Engineer with deep expertise in NodeJS and Angular to drive the development of this cutting-edge product. You’ll play a key role in building highly performant, analytics-driven, and visualization-focused applications that empower decision-makers with actionable insights.</p><p><br></p><p>Key Responsibilities:</p><p>• Optimize for speed, scalability, and security; ensure compliance with standards.</p><p>• Build reusable components and libraries; lead code reviews and testing.</p><p>• Design and develop scalable and high-performance applications using NodeJS for backend and Angular for front-end development.</p><p>• Architect solutions with a focus on data analytics, visualizations, and real-time performance metrics that aid in crime prevention and resolution.</p><p>• Collaborate with cross-functional teams to ensure seamless integration of frontend and backend services, ensuring a fluid user experience for public safety officials and community users.</p><p>• Optimize applications for maximum speed, scalability, and security, ensuring compliance with best practices and regulatory standards.</p><p>• Develop reusable components and libraries that can be leveraged across multiple applications.</p><p>• Lead efforts in code reviews, testing, and continuous integration to ensure robust, reliable, and maintainable codebases.</p>
<p> We are seeking a skilled DevOps Engineer to design, implement, and maintain scalable, reliable, and secure infrastructure for our applications and services. The DevOps Engineer will work closely with development, operations, and QA teams to streamline the software delivery lifecycle, improve automation, and ensure system performance and uptime across cloud and on-premise environments.</p><p>This role is critical for CI/CD pipelines, infrastructure as code (IaC), cloud deployments, and monitoring, supporting a culture of continuous delivery and operational excellence.</p><p> </p><p>Key Responsibilities</p><ul><li>Design, build, and maintain CI/CD pipelines for automated deployment, testing, and release of software</li><li>Manage cloud infrastructure (AWS, Azure, GCP) and/or on-premise environments</li><li>Implement infrastructure as code (IaC) using Terraform, Ansible, Puppet, or Chef</li><li>Containerize applications and manage orchestration platforms like Kubernetes, Docker, or OpenShift</li><li>Monitor system performance, troubleshoot production issues, and implement alerting and observability solutions (Prometheus, Grafana, ELK, Splunk, Nagios)</li><li>Collaborate with software engineers, QA, and operations teams to ensure reliable, repeatable, and secure deployments</li><li>Optimize system performance, scalability, and security across environments</li><li>Document architecture, configurations, and deployment processes</li></ul><p><br></p>
<p>We are accepting applications for a Network Administrator to help with planning, designing, monitoring, supporting, managing and integrating enterprise network systems</p><p><strong>Responsibilities:</strong></p><ul><li>Manage, monitor, and maintain company LAN, WAN, and wireless networks to ensure efficient operation and uptime.</li><li>Configure and support network hardware, such as routers, switches, firewalls, and wireless access points.</li><li>Troubleshoot network connectivity issues and escalate advanced problems to senior staff when needed.</li><li>Conduct regular network health checks, monitoring for performance bottlenecks and implementing solutions.</li><li>Assist in network upgrades, expansions, and technology migrations.</li><li>Follow established network security protocols, administer firewall rules, VPN access, and support intrusion prevention efforts.</li><li>Document network configurations and changes, ensuring accurate records for compliance and support purposes.</li><li>Provide technical support and guidance to end-users and junior IT staff on network topics.</li><li>Participate in backup and disaster recovery planning and testing for network infrastructure.</li><li>Stay current with emerging networking technologies and best practices.</li></ul><p><br></p>
<p><strong>DevOps Engineer</strong></p><p>We are seeking a motivated <strong>DevOps Engineer</strong> to enhance automation, streamline deployments, and support modern cloud-native infrastructure. This role is ideal for someone who enjoys improving system reliability, optimizing pipelines, and enabling faster development workflows.</p><p><strong>Responsibilities</strong></p><ul><li>Build, maintain, and optimize CI/CD pipelines using tools like Azure DevOps, GitHub Actions, or Jenkins</li><li>Support containerized environments using Docker and Kubernetes</li><li>Manage infrastructure automation using Terraform, Helm, Ansible, or Bicep</li><li>Monitor application performance, system uptime, and deployment health</li><li>Troubleshoot build failures, pipeline issues, infrastructure drift, and deployment errors</li><li>Manage configuration management across multiple environments</li><li>Collaborate with developers and cloud engineers during releases and application migrations</li><li>Implement logging, monitoring, and alerting solutions</li><li>Maintain documentation for deployments, pipelines, and CI/CD procedures</li></ul><p><br></p>
<p>We are accepting applications for a Network Administrator to help with planning, designing, monitoring, supporting, managing and integrating enterprise network systems</p><p><strong>Responsibilities:</strong></p><ul><li>Manage, monitor, and maintain company LAN, WAN, and wireless networks to ensure efficient operation and uptime.</li><li>Configure and support network hardware, such as routers, switches, firewalls, and wireless access points.</li><li>Troubleshoot network connectivity issues and escalate advanced problems to senior staff when needed.</li><li>Conduct regular network health checks, monitoring for performance bottlenecks and implementing solutions.</li><li>Assist in network upgrades, expansions, and technology migrations.</li><li>Follow established network security protocols, administer firewall rules, VPN access, and support intrusion prevention efforts.</li><li>Document network configurations and changes, ensuring accurate records for compliance and support purposes.</li><li>Provide technical support and guidance to end-users and junior IT staff on network topics.</li><li>Participate in backup and disaster recovery planning and testing for network infrastructure.</li><li>Stay current with emerging networking technologies and best practices.</li></ul><p><br></p>
<p>• Architect and implement high-performance user interfaces using WiseJ, C#, and .NET, </p><p>with a strongly typed and unified codebase.</p><p>• Translate Figma design system components, wireframes, and prototypes directly into </p><p>consistent, pixel-aligned engineering implementations.</p><p>• Develop adaptive layouts, multi-panel interfaces, drag-and-drop tools, and other </p><p>advanced interaction patterns for enterprise-scale use cases.</p><p>• Maintain clean, composable, reusable UI architecture that avoids unnecessary libraries </p><p>and minimizes complexity.</p><p>• Collaborate with UX, product, and backend engineering to ensure seamless integration </p><p>across all system layers.</p><p>• Contribute to UI standards, internal tooling, code quality, and mentorship of other </p><p>engineers.</p><p>• Team management experience. </p>
<p><strong>Systems Administrator</strong></p><p>We are seeking a skilled <strong>Systems Administrator</strong> to join our technology team. This role is ideal for someone who enjoys managing servers, supporting infrastructure, and solving complex technical issues in a fast-paced environment. The ideal candidate will have strong troubleshooting abilities, excellent communication skills, and a solid foundation in system administration with room to grow into more advanced responsibilities.</p><p><strong>Responsibilities</strong></p><ul><li>Manage and maintain Windows and/or Linux server environments including patching, updates, and performance monitoring</li><li>Administer Active Directory, Group Policy, DNS, DHCP, file shares, and permission structures</li><li>Support virtualization platforms such as VMware or Hyper-V, including VM creation, tuning, and maintenance</li><li>Oversee backup operations, disaster recovery testing, and storage systems</li><li>Assist with system upgrades, migrations, and infrastructure improvement projects</li><li>Monitor server health, performance metrics, and resource utilization</li><li>Troubleshoot server failures, authentication issues, and network-related system problems</li><li>Maintain accurate documentation including configurations, diagrams, and SOPs</li><li>Collaborate with network, help desk, and security teams to resolve escalated support issues</li><li>Ensure systems comply with organizational security policies and standards</li></ul><p><br></p>
We are looking for an experienced IT Systems Administrator-Level 3 to join our team on a long-term contract basis in Juno Beach, Florida. In this role, you will manage and optimize enterprise IT infrastructure, ensuring operational efficiency, robust cybersecurity measures, and compliance with industry standards. The ideal candidate will bring advanced expertise in system architecture, cloud technology, virtualization platforms, and infrastructure security.<br><br>Responsibilities:<br>• Manage the installation, configuration, and maintenance of computing infrastructure, including operating systems and middleware products, across various platforms.<br>• Evaluate, implement, and adjust software parameters and solutions to optimize system performance.<br>• Develop and enforce cybersecurity measures to safeguard enterprise IT environments and ensure compliance with regulations.<br>• Oversee enterprise Active Directory environments, virtualization platforms, and network infrastructure.<br>• Lead IT infrastructure projects such as data center operations, cloud migrations, and automation initiatives.<br>• Collaborate with monitoring engineers to enhance issue prediction, detection, and automated response systems.<br>• Drive continuous improvement in system reliability through root cause analysis and problem management.<br>• Ensure timely delivery of PC hardware and software asset management processes and IT audit requirements.<br>• Maintain compliance with workstation patching and vulnerability reduction efforts.<br>• Utilize IT governance frameworks to establish policies and procedures that align with best practices and industry standards.
<p><strong>Software Developer</strong></p><p>We are seeking a versatile <strong>Software Developer</strong> to build, optimize, and support applications across our technology stack. This role is ideal for someone who enjoys writing code, solving problems, and contributing to high-quality software solutions. The ideal candidate will be detail-oriented, collaborative, and eager to grow into more advanced development responsibilities.</p><p><strong>Responsibilities</strong></p><ul><li>Develop new software features using modern programming languages and frameworks</li><li>Maintain and enhance existing applications and services</li><li>Write clean, maintainable, well-structured code following best practices</li><li>Collaborate with other developers, QA teams, and product managers</li><li>Build APIs, integrations, and backend services</li><li>Debug application issues, performance problems, and system defects</li><li>Participate in sprint planning, technical discussions, and architecture reviews</li><li>Support deployments through CI/CD tools and version control</li><li>Maintain documentation for code, API endpoints, and application architecture</li></ul><p><br></p>
<p>Overview: We are seeking a mid-level Backend Software Developer to join our growing technology team. The ideal candidate will be experienced with one or more popular programming languages such as Java, C#, C++, Python, or similar, and possess a strong background in backend systems development. You will collaborate with cross-functional teams to design, build, and maintain scalable backend solutions that power our products and services.</p><p>Key Responsibilities:</p><ul><li>Design, implement, and maintain robust APIs, microservices, and backend components that support our web and mobile applications.</li><li>Write clean, efficient, and well-documented code in languages such as Java, C#, C++, Python, or other modern programming languages.</li><li>Collaborate closely with product managers, frontend developers, and QA engineers to deliver high-quality features from concept to production.</li><li>Participate in code reviews and contribute to continuous improvement of coding standards, architecture, and agile development best practices.</li><li>Troubleshoot, debug, and optimize issues in existing backend systems to ensure system reliability and performance.</li><li>Integrate with databases (SQL or NoSQL) and third-party services as needed.</li><li>Contribute to DevOps workflows including CI/CD pipelines and automated testing.</li><li>Write and maintain unit, integration, and functional tests.</li><li>Stay up to date with industry trends, tools, and frameworks relevant to backend development.</li></ul><p><br></p>
<p>As a Senior Software Developer, you will play a critical role in designing, developing, and maintaining robust software solutions. You will collaborate with cross-functional teams, mentor junior developers, and contribute to the technical direction of projects. Your expertise will ensure the delivery of scalable, secure, and maintainable systems that align with business objectives.</p><p> </p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead the design and development of software applications, ensuring adherence to best practices and coding standards.</li><li>Collaborate with product managers, architects, and stakeholders to gather requirements and define technical specifications.</li><li>Develop scalable and maintainable code using modern programming languages and frameworks.</li><li>Conduct code reviews, provide constructive feedback, and mentor junior team members.</li><li>Troubleshoot and resolve complex software issues, ensuring minimal downtime and impact.</li><li>Optimize application performance, scalability, and security through continuous improvement.</li><li>Contribute to the design and implementation of APIs, microservices, and distributed systems.</li><li>Stay updated on emerging technologies and recommend innovative solutions to enhance development practices.</li><li>Participate in Agile ceremonies, including sprint planning, daily stand-ups, and retrospectives.</li><li>Ensure proper documentation of code, processes, and technical decisions.</li></ul><p><br></p>
<p>As a Senior Software Developer, you will play a critical role in designing, developing, and maintaining robust software solutions. You will collaborate with cross-functional teams, mentor junior developers, and contribute to the technical direction of projects. Your expertise will ensure the delivery of scalable, secure, and maintainable systems that align with business objectives.</p><p> </p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead the design and development of software applications, ensuring adherence to best practices and coding standards.</li><li>Collaborate with product managers, architects, and stakeholders to gather requirements and define technical specifications.</li><li>Develop scalable and maintainable code using modern programming languages and frameworks.</li><li>Conduct code reviews, provide constructive feedback, and mentor junior team members.</li><li>Troubleshoot and resolve complex software issues, ensuring minimal downtime and impact.</li><li>Optimize application performance, scalability, and security through continuous improvement.</li><li>Contribute to the design and implementation of APIs, microservices, and distributed systems.</li><li>Stay updated on emerging technologies and recommend innovative solutions to enhance development practices.</li><li>Participate in Agile ceremonies, including sprint planning, daily stand-ups, and retrospectives.</li><li>Ensure proper documentation of code, processes, and technical decisions.</li></ul><p><br></p>
<p>The Database Engineer will design, develop, and maintain database solutions that meet the needs of our business and clients. You will be responsible for ensuring the performance, availability, and security of our database systems while collaborating with software engineers, data analysts, and IT teams.</p><p> </p><p><strong>Key Responsibilities:</strong></p><ul><li>Design, implement, and maintain highly available and scalable database systems (e.g., SQL, NoSQL).</li><li>Optimize database performance through indexing, query optimization, and capacity planning.</li><li>Create and manage database schemas, tables, stored procedures, and triggers.</li><li>Develop and maintain ETL (Extract, Transform, Load) processes for data integration.</li><li>Ensure data integrity and consistency across distributed systems.</li><li>Monitor database performance and troubleshoot issues to ensure minimal downtime.</li><li>Collaborate with software development teams to design database architectures that align with application requirements.</li><li>Implement data security best practices, including encryption, backups, and access controls.</li><li>Stay updated on emerging database technologies and recommend solutions to enhance efficiency.</li><li>Document database configurations, processes, and best practices for internal knowledge sharing.</li></ul><p><br></p>
<p><strong>.NET Developer</strong></p><p>We are seeking a talented <strong>.NET Developer</strong> to design, build, and support applications using C# and the Microsoft development stack. This role is ideal for someone who enjoys writing clean code, solving complex problems, and collaborating with cross-functional teams. The ideal candidate will have strong software engineering fundamentals and experience building applications in .NET environments.</p><p><strong>Responsibilities</strong></p><ul><li>Develop applications using .NET Core, .NET Framework, C#, and related Microsoft technologies</li><li>Build APIs, web services, and backend components</li><li>Collaborate with front-end developers, database engineers, and QA teams</li><li>Write clean, maintainable code following best practices and coding standards</li><li>Participate in design sessions, code reviews, and architecture discussions</li><li>Troubleshoot application issues, performance problems, and integration errors</li><li>Deploy applications using CI/CD pipelines (Azure DevOps, GitHub Actions, Jenkins)</li><li>Create and maintain technical documentation for applications and services</li><li>Refactor existing codebases for performance, optimization, or modernization</li></ul><p><br></p>
<ul><li>Design, develop, test, and maintain applications using .NET frameworks (C#, ASP.NET, .NET Core).</li><li>Collaborate with cross-functional teams to deliver high-quality software solutions on time.</li><li>Implement RESTful APIs and SOAP services, ensuring best practices in security and performance.</li><li>Write clean, efficient, and well-documented code following object-oriented principles and design patterns.</li><li>Integrate applications with relational databases such as SQL Server or Oracle, including writing optimized queries and procedures.</li><li>Participate in code reviews, troubleshooting, and performance tuning.</li><li>Utilize version control systems such as Git or TFS for code management.</li><li>Work in an agile, team-oriented environment, and participate in sprint planning, standups, and project meetings.</li><li>Collaborate with front-end developers; familiarity with JavaScript, HTML, and CSS is a plus.</li><li>Communicate effectively with technical and non-technical stakeholders.</li></ul><p><br></p>
<p>Responsibilities:</p><ul><li>Lead end-to-end ERP integration initiatives across the organization, ensuring alignment with business objectives and operational needs (Based on general knowledge).</li><li>Collaborate with cross-functional teams to analyze, map, and optimize business processes for effective ERP implementation and integration (Based on general knowledge).</li><li>Manage project timelines, budgets, and resources to ensure successful delivery of ERP solutions (Based on general knowledge).</li><li>Coordinate with external consultants and system vendors for technical support, implementation, and change management throughout the ERP life cycle (Source: 2025 Tech Report.docx).</li><li>Oversee data migration, governance, and analytics functions associated with ERP solutions (Source: 2025 Tech Report.docx).</li><li>Develop and execute training and upskilling programs to address ERP module gaps and facilitate change management (Source: 2025 Tech Report.docx).</li><li>Identify, escalate, and resolve integration challenges, optimizing the use of AI, automation, and cloud-based enterprise systems as needed (Source: 2025 Tech Report.docx).</li><li>Monitor and report on project progress, quantifying ROI and recommending scalable solutions for ongoing optimization</li></ul><p><br></p>
<p>The Salesforce Developer will focus on developing scalable and maintainable frontend JavaScript and backend Apex solutions within the Salesforce ecosystem. This role requires collaboration with product managers to define project scopes and roadmaps, particularly in the legal domain and Briefcase. The ideal candidate will demonstrate proactivity, problem solving skills, an ownership mentality, ensuring data accuracy and integrity while adapting to the evolving analytics landscape.</p><p><strong>Key Tasks and Responsibilities</strong></p><ul><li>Develop scalable and maintainable frontend JavaScript and backend Apex solutions in the Salesforce ecosystem.</li><li>Collaborate with legal stakeholders to translate requirements into technical solutions.</li><li>Perform basic configuration changes in Salesforce, including modifying permissions and updating records.</li><li>Create and manage escalations in multiple ticketing systems.</li><li>Ensure data accuracy and integrity in all deliverables.</li><li>Build and maintain API integrations with third-party systems.</li><li>Troubleshoot production issues and provide ongoing support.</li></ul><p><br></p>
<ul><li>Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).</li><li>2–5 years of experience developing applications using .NET frameworks (C#, ASP.NET, .NET Core).</li><li>Proficient in object-oriented programming and design patterns.</li><li>Solid understanding of RESTful services, SOAP, and web technologies.</li><li>Experience with relational databases such as SQL Server or Oracle.</li><li>Familiarity with front-end technologies like JavaScript, HTML, CSS is a plus.</li><li>Knowledge of source control systems (e.g., Git, TFS).</li><li>Strong problem-solving and analytical skills.</li><li>Ability to work both independently and in a team-oriented environment.</li><li>Good communication and interpersonal skills.</li></ul><p><br></p>
We are looking for a skilled Desktop Support Manager to oversee helpdesk and desktop operations for a healthcare organization. This long-term contract position is based in West Palm Beach, Florida and involves managing teams, ensuring service delivery excellence, and maintaining endpoint security and compliance. The ideal candidate will have strong technical expertise and leadership experience.<br><br>Responsibilities:<br>• Manage daily operations of the helpdesk and desktop support teams, ensuring incidents and requests are resolved efficiently.<br>• Oversee ticket prioritization, workflow optimization, and adherence to service-level agreements (SLAs) and key performance indicators (KPIs).<br>• Supervise lifecycle management for endpoints, including desktops, laptops, mobile devices, and peripherals.<br>• Implement standardized hardware configurations, software deployment, and endpoint security measures.<br>• Lead and develop a team of helpdesk analysts and technicians, fostering a customer-focused culture.<br>• Monitor service metrics such as ticket trends, resolution rates, and customer satisfaction scores, while producing regular reports.<br>• Ensure compliance with cybersecurity standards, including endpoint security and vulnerability remediation.<br>• Collaborate with vendors and optimize support tools such as ticketing systems and asset management platforms.<br>• Drive automation and self-service improvements to enhance user experience and reduce recurring issues.<br>• Support organizational initiatives, including clinic openings and infrastructure upgrades.
