<p>Our company is seeking an experienced <strong>IT Training Lead</strong> to design and deliver impactful learning programs that strengthen technology adoption, improve user proficiency, and support key business initiatives. This role will lead the development of role-based IT training, with a strong focus on <strong>Microsoft Copilot, AI enablement, and cybersecurity awareness</strong>. The ideal candidate is a strategic training professional who can translate technical concepts into practical, engaging learning experiences across multiple formats. Based on general knowledge.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Design, develop, and deliver <strong>role-based IT training programs</strong> in instructor-led, virtual, and self-paced formats.</li><li>Lead the <strong>Microsoft Copilot and AI training strategy</strong>, including onboarding, advanced use cases, responsible AI usage, and ongoing user enablement. Based on general knowledge.</li><li>Create <strong>scenario-based Copilot training</strong> tailored to business functions such as executive leadership, operations, IT, finance, and HR. Based on general knowledge.</li><li>Partner with <strong>Information Security</strong> teams to ensure training content reinforces cybersecurity awareness, best practices, and compliance expectations. Based on general knowledge.</li><li>Assess organizational learning needs and build training solutions that support technology adoption and user productivity. Based on general knowledge.</li><li>Develop training materials such as guides, job aids, presentations, e-learning content, and knowledge resources. Based on general knowledge.</li><li>Manage and maintain content within the <strong>learning management system (LMS)</strong> or other training platforms. Based on general knowledge.</li><li>Track training participation, effectiveness, and learner feedback to continuously improve program outcomes. Based on general knowledge.</li><li>Collaborate with IT, business stakeholders, and change management teams to align training initiatives with organizational goals. Based on general knowledge.</li></ul>