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8 results for Desktop Support Analyst in Fort Lauderdale, FL

Desktop Support Technician

Cooper City, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are seeking a Desktop Support Technician to provide hands-on technical support for end users in a Windows-based environment. This role will be responsible for troubleshooting hardware and software issues, supporting Microsoft Office 365, imaging and deploying PCs, and assisting with mobile device and endpoint management through Intune MDM. The ideal candidate is customer-focused, technically strong, and comfortable supporting users in a fast-paced business environment.Key Responsibilities<ul><li>Provide desktop support for Windows laptops, desktops, and related hardware</li><li>Troubleshoot and resolve issues involving Windows operating systems, Office 365, printers, peripherals, and standard business applications</li><li>Image, configure, deploy, and refresh PCs for new hires and existing employees</li><li>Support user account setup, password resets, and access issues</li><li>Assist with Microsoft Intune for device enrollment, configuration, policy deployment, and mobile device management</li><li>Manage and support endpoint configurations, software installations, and patching</li><li>Diagnose and resolve connectivity issues related to Wi-Fi, VPN, and network access</li><li>Document tickets, resolutions, and technical procedures in the service desk system</li><li>Provide timely in-person and remote support while delivering excellent customer service</li><li>Coordinate hardware inventory, asset tracking, and device lifecycle management</li><li>Escalate complex technical issues as needed to appropriate IT teams</li></ul>
2026-05-19T00:00:00Z

Help Desk/Desktop Support Analyst

Miami, FL
onsite
Temporary / Contract
22.8 - 26.4 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide dependable technical assistance for employees in Doral, Florida. This Long-term Contract position focuses on supporting day-to-day desktop operations, resolving user issues efficiently, and maintaining a stable Microsoft Windows 10 environment. The ideal candidate brings strong troubleshooting ability, clear communication, and a service-oriented approach to end-user support. Responsibilities: • Provide first- and second-level technical support for end users, addressing issues related to hardware, software, and network connectivity in a Windows 10 environment. • Manage Active Directory tasks such as creating and updating user accounts, resetting passwords, adjusting permissions, and applying group policy changes. • Diagnose and resolve problems affecting desktops, laptops, printers, mobile devices, and commonly used business applications. • Respond to and track support requests through a service desk platform, ensuring accurate documentation and timely follow-up on each ticket. • Set up, configure, and maintain workstations, peripheral devices, and endpoint protection tools to support daily business operations. • Communicate clearly with users throughout the support process, delivering a positive service experience while escalating more complex issues when appropriate.
2026-04-24T00:00:00Z

Help Desk Analyst I

Coconut Creek, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a motivated Help Desk Analyst I to provide frontline technical assistance for employees in Coconut Creek, Florida. This Long-term Contract opportunity is well suited for someone who enjoys solving everyday technology issues, delivering responsive support, and building a strong foundation in IT operations. The role supports users across hardware, software, mobile, and network-related needs while maintaining a high standard of service and clear documentation. Responsibilities: • Respond to incoming support requests and deliver first-level assistance for common technical issues involving workstations, applications, printers, and connected devices. • Diagnose and resolve routine problems affecting desktops, laptops, mobile equipment, and peripheral hardware in a timely and detail-oriented manner. • Record incidents, troubleshooting steps, and final outcomes accurately within the ticket management system to maintain reliable support history. • Create and manage user accounts, perform password assistance, and complete foundational Active Directory administration tasks as assigned. • Route more complex or unresolved issues to advanced support teams with clear notes and relevant diagnostic details. • Support device setup, configuration, and deployment activities for computers, Apple products, and other endpoint technology. • Provide courteous follow-up with end users to confirm issues have been addressed and service expectations have been met. • Contribute to internal knowledge resources by documenting recurring issues, standard fixes, and user support guidance.
2026-04-30T00:00:00Z

Help Desk Technician

Delray Beach, FL
onsite
Temporary / Contract
22 - 25 USD / Hourly
We are seeking a Help Desk Support Technician to provide frontline support to end users by troubleshooting hardware, software, and access-related issues. Based on general knowledge.Key Responsibilities<ul><li>Respond to incoming support requests through a ticketing system and ensure timely resolution in accordance with established SLA requirements. Based on general knowledge.</li><li>Troubleshoot common issues involving hardware, software, login access, email, desktop support, and basic applications in Windows and Office 365 environments. Based on general knowledge.</li><li>Document issues, troubleshooting steps, and resolutions accurately within the ticketing system. Based on general knowledge.</li><li>Escalate more complex technical problems to higher-level support teams when appropriate. Based on general knowledge.</li><li>Deliver professional, customer-focused support to end users while maintaining strong attention to detail. Based on general knowledge.</li></ul>
2026-05-05T00:00:00Z

Help Desk Technician

Pompano Beach, FL
onsite
Temporary / Contract
20 - 25 USD / Hourly
Help Desk / Desktop Support Job PostingWe are seeking a Help Desk professional with experience supporting end users in a fast-paced environment. The ideal candidate will have hands-on experience with Active Directory, Microsoft Office, Office 365, Windows 10, and ticketing systems.Key Responsibilities:<ul><li>Provide first-level technical support for hardware, software, and user access issues</li><li>Troubleshoot Windows 10, Microsoft Office, and Office 365-related problems</li><li>Manage user accounts, password resets, and permissions in Active Directory</li><li>Document, track, and resolve issues through a ticketing system</li><li>Escalate complex technical problems to higher-level support teams as needed</li><li>Assist with workstation setup, software installation, and basic system configuration</li><li>Deliver strong customer service while supporting internal users</li></ul>
2026-05-05T00:00:00Z

Support Technician

Fort Lauderdale, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are seeking a knowledgeable and proactive MAC Support Technician to join our IT team. The ideal candidate will have extensive experience with Tanium, JAMF, and enterprise-level MAC environments. The MAC Support Technician will be responsible for managing and supporting our fleet of Apple devices, ensuring their optimal performance and security. Key Responsibilities:<ul><li>Provide technical support for MAC users, addressing hardware, software, and network issues efficiently.</li><li>Manage and deploy MAC devices using JAMF Pro, including configuration, maintenance, and troubleshooting.</li><li>Utilize Tanium for endpoint management, security, and compliance monitoring.</li><li>Maintain and optimize enterprise MAC environments, ensuring seamless integration and operation.</li><li>Perform routine updates, patch management, and system maintenance to ensure the reliability and security of MAC devices.</li><li>Collaborate with the IT team to develop and implement policies and procedures for MAC management.</li><li>Conduct training sessions and provide guidance to end-users on MAC functionalities and best practices.</li><li>Document support activities, configurations, and procedures accurately.</li><li>Stay updated with the latest industry trends and best practices in MAC support and management.</li></ul>
2026-04-24T00:00:00Z

Cybersecurity Analyst

Fort Lauderdale, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
Cybersecurity AnalystWe are seeking a detail-oriented Cybersecurity Analyst to strengthen our security posture and protect sensitive systems. This role is ideal for someone who enjoys investigating threats, analyzing vulnerabilities, and supporting incident response. The ideal candidate will have strong analytical skills, a security-first mindset, and foundational security experience with room to grow into senior roles.Responsibilities<ul><li>Monitor SIEM alerts, logs, and security dashboards for potential threats</li><li>Investigate suspicious behavior, malware activity, and endpoint security incidents</li><li>Perform vulnerability scans and track remediation efforts with IT teams</li><li>Support endpoint security tools including EDR platforms, antivirus, and application control</li><li>Assist in incident response activities including containment, analysis, and documentation</li><li>Review firewall rules, access permissions, and authentication logs for anomalies</li><li>Assist with compliance efforts including audits, risk assessments, and policy documentation</li><li>Help build and maintain security playbooks, SOPs, and incident response guides</li><li>Participate in phishing simulations, user awareness training, and security education initiatives</li><li>Collaborate with infrastructure and application teams to implement security best practices</li></ul>
2026-05-18T00:00:00Z

Spare Parts Support Specialist

Hollywood, FL
onsite
Temporary to Hire
21.85 - 25.3 USD / Hourly
We are looking for a Spare Parts Support Specialist to join our team in Miramar, Florida in a contract-to-permanent capacity. This role is ideal for someone who combines strong parts knowledge with a customer-focused mindset and can manage quotes, purchasing activity, and order coordination with precision. The position supports spare parts and service operations by helping ensure customers receive accurate information, timely responses, and dependable fulfillment. Responsibilities: • Prepare accurate spare parts quotations by reviewing customer needs and identifying the correct components. • Develop recommended spare parts lists based on equipment requirements, usage patterns, and service considerations. • Coordinate closely with shipping and receiving teams to support prompt, correct movement of incoming and outgoing parts. • Track freight and transportation expenses and help identify opportunities to control shipping-related costs. • Communicate with external suppliers to obtain pricing, availability, and technical details for required parts. • Support the spare parts and service function by responding to requests and helping maintain a high standard of customer satisfaction. • Process purchasing-related tasks such as purchase order follow-up and vendor coordination to keep orders moving efficiently. • Contribute to daily sales and parts support activities while handling additional assigned duties as business needs evolve.
2026-05-18T00:00:00Z