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3 results for Customer Service Representative in Fort Collins, CO

Customer Service Representative

Denver, CO
onsite
Temporary
23.75 - 27.50 USD / Hourly
• Responsible for phone calls and emails regarding product information, warranty and providing directions for service questions, utilizing the current company phone system • Responsible for managing assigning accounts • Answers customer calls/emails, customer requests • Order entry processing, tracking, expediting orders and returns • Collaborate with suppliers, freight forwarders and carriers to ensure the timely processing of international orders • Prepare shipment documentation and other regulatory paperwork required for international shipping • Processes Return Authorizations for damaged products, ensure timely resolutions and customer credits. Also provides support for Regional Managers • Startups and installation requests, scheduling, and tracking of invoices from service providers and POs from customers • LP/Ecommerce program, process orders, and coordinate with distributors on shipments • Serve as liaison and provide support to Ice-O-Matic Regional Managers • Timely order entry for assigned accounts ensuring product compatibility and pricing verification prior to entry • Ability to provide current freight quotes • Provide customers with tracking information upon request with urgency • Proactive communication with all customers about all PO’s issues, lead times and provide continuous follow-up • Standard working hours 7:00 am – 4:00 pm, subject to change • Professional communication with customer service and internal stakeholders • Provide quotes to customers only if an existing program is established • Ability to identify crucial issues and communicate appropriately with urgency to proper internal channels for a quick approach to resolve the issue • Run margin, when applicable and other duties as assigned
2026-04-07T19:38:41Z

Controller

Ft. Collins, CO
onsite
Permanent
115000.00 - 143000.00 USD / Yearly
We are seeking a hands-on, strategic, and detail-oriented Controller to lead the accounting and financial operations of our government entity. This role is responsible for overseeing all aspects of accounting, financial reporting, and internal controls, while also managing a diverse team that includes accounting staff and customer service representatives. The ideal candidate is an active CPA with a strong ability to communicate financial information to non-financial stakeholders and lead with professionalism and accountability. Key Responsibilities<ul><li>Accounting & Financial Management</li><li>Lead all day-to-day accounting operations including general ledger, accounts payable/receivable, billing, and payroll.</li><li>Prepare and present monthly, quarterly, and annual financial statements.</li><li>Ensure compliance with GAAP, GASB, and applicable government regulations.</li><li>Maintain internal controls and ensure the integrity of financial data.</li><li>Be deeply involved in the accounting process—this is a hands-on role.</li></ul>Communication & Stakeholder Engagement<ul><li>Present financials clearly and confidently to:</li><li>Board of Directors</li><li>Internal teams</li><li>External community stakeholders</li><li>Translate complex financial data into understandable insights for non-financial audiences.</li></ul>This role is 100% in office.
2026-03-18T15:33:47Z

Mortgage Loan Officer

Golden, CO
onsite
Permanent
50000.00 - 55000.00 USD / Yearly
We are looking for a skilled Mortgage Loan Officer to join our team in west Denver. In this role, you will play a critical part in assisting clients with their mortgage needs, providing guidance and expertise throughout the loan process. If you have a strong background in mortgage lending and a passion for delivering exceptional service, we encourage you to apply. Responsibilities:• Guide clients through the mortgage loan process, ensuring clear communication and timely responses.• Review and verify financial documents to assess loan eligibility and compliance with industry standards.• Collaborate with underwriters and other team members to finalize loan approvals.• Stay updated on FHA guidelines and other mortgage regulations to ensure accuracy and compliance.• Maintain detailed records and documentation for each loan file, adhering to company policies.• Provide expert advice on mortgage products, rates, and insurance options to clients.• Handle inquiries related to mortgage payments and processing with professionalism.• Monitor loan pipelines to ensure timely closings and address any obstacles proactively.• Build and maintain relationships with clients and industry partners to foster trust and repeat business.• Utilize industry tools and software to streamline operations and improve efficiency.
2026-03-25T22:23:41Z