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10 results for Customer Service Representative in Fontana, CA

Customer Service Representative
  • Monrovia, CA
  • onsite
  • Temporary
  • 20 - 22 USD / Hourly
  • <p>Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry.  For immediate consideration apply today!</p><p>·        Assist customers in Spanish and English over the phone </p><p>·        Receiving and placing customer service telephone calls</p><p>·        Maintaining solid customer relationships by handling questions and concerns with speed and professionalism</p><p>·        Resolving customer complaints, managing database records, drafting status reports on customer service issues</p><p>·        Data entry and research as required to troubleshoot customer problems </p><p><br></p><p><br></p>
  • 2026-03-23T00:00:00Z
Customer Service Representative
  • Los Angeles, CA
  • onsite
  • Contract / Temporary to Hire
  • 22.5 - 25 USD / Hourly
  • <p>We are looking for a dedicated Customer Service Representative to join our team in Commerce, California. In this Contract to permanent position, you will play a key role in ensuring smooth communication with customers, processing orders, and maintaining accurate records. This role demands strong attention to detail, excellent organizational skills, and the ability to provide timely follow-up.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and revise quotes efficiently based on customer inquiries and ensure all details are accurate.</p><p>• Convert approved quotes into invoices and oversee deposit collection with confirmation.</p><p>• Maintain thorough documentation by consistently following up on open quotes and invoices.</p><p>• Provide polite and attentive assistance with accounts receivable, including sending payment reminders and escalating issues when necessary.</p><p>• Collaborate with internal teams to coordinate production schedules and shipping timelines, keeping customers informed proactively.</p><p>• Address and resolve customer concerns regarding scheduling changes, delivery updates, or missing information in a calm and attentive manner.</p><p>• Support inventory tracking and shipping documentation to ensure timely deliveries.</p><p>• Handle inbound and outbound calls with a focus on delivering exceptional customer service.</p>
  • 2026-03-20T00:00:00Z
Customer Service Representative
  • Santa Ana, CA
  • onsite
  • Temporary
  • 22.8 - 26.4 USD / Hourly
  • We are looking for a success-driven Customer Service Representative to join our team on a long-term contract basis in Santa Ana, California. In this role, you will provide technical and account-related support to end-users across various systems while delivering exceptional customer service. This position requires strong communication skills, troubleshooting abilities, and a proactive approach to addressing customer concerns.<br><br>Responsibilities:<br>• Assist customers by diagnosing and resolving reported issues using established troubleshooting techniques.<br>• Document customer interactions, troubleshooting steps, and resolutions in web-based customer service systems.<br>• Provide guidance and education to users on navigating systems and utilizing features effectively.<br>• Gather detailed information about system-related issues and escalate complex matters to the Development Team as needed.<br>• Collaborate with management and cross-functional teams to stay informed about product updates, new features, and company policies.<br>• Address customer inquiries related to 3rd party photo ordering processes and ensure smooth interactions.<br>• Support end-users with account access, basic hardware and software setup, and system navigation.<br>• Maintain an empathetic approach during all customer interactions.<br>• Continuously improve service delivery by providing feedback and suggestions to leadership.
  • 2026-03-24T00:00:00Z
Customer Service Representative
  • Glendale, CA
  • onsite
  • Temporary
  • 20 - 22 USD / Hourly
  • <p>Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. For immediate consideration apply today!</p><p>·        Assist customers in Spanish and English over the phone</p><p>·        Receiving and placing customer service telephone calls</p><p>·        Maintaining solid customer relationships by handling questions and concerns with speed and professionalism</p><p>·        Resolving customer complaints, managing database records, drafting status reports on customer service issues</p><p>·        Data entry and research as required to troubleshoot customer problems</p><p><br></p>
  • 2026-03-23T00:00:00Z
Customer Service Representative
  • Irvine, CA
  • onsite
  • Temporary
  • 18 - 20 USD / Hourly
  • We are looking for a dedicated Customer Service Representative to join our team in Irvine, California, on a contract basis. In this role, you will provide essential support to our banking branch by delivering excellent customer service and managing daily teller operations. This position offers a 90-day contract duration with the potential for extension based on branch requirements.<br><br>Responsibilities:<br>• Process a variety of banking transactions efficiently, including deposits, withdrawals, and check cashing.<br>• Handle cash accurately and securely while adhering to company policies and procedures.<br>• Deliver exceptional customer service by addressing inquiries and resolving account-related issues.<br>• Maintain a detail-oriented and friendly demeanor in all customer interactions.<br>• Assist in managing heavy retail traffic within the branch.<br>• Support branch operations by ensuring compliance with regulatory and security standards.<br>• Respond to inbound calls promptly, providing accurate information and assistance.<br>• Collaborate with team members to meet branch goals and ensure smooth daily operations.<br>• Utilize order entry systems effectively to process transactions and customer requests.<br>• Uphold the confidentiality and security of customer information at all times.
  • 2026-03-25T00:00:00Z
Customer Service Representative
  • Glendale, CA
  • onsite
  • Temporary
  • 20 - 23 USD / Hourly
  • We are looking for a friendly and outgoing Customer Service Representative to join our team in Glendale, California. This is a long-term contract position that offers an excellent opportunity to engage with tenants and provide exceptional service in a property management environment. The ideal candidate will have strong communication skills, be tech-savvy, and thrive in a fast-paced setting.<br><br>Responsibilities:<br>• Respond promptly to tenant inquiries via phone, addressing questions and resolving issues efficiently.<br>• Connect tenants with the appropriate department or personnel to ensure their needs are met.<br>• Maintain accurate records of tenant interactions and updates within property management systems.<br>• Provide support in leasing and property management tasks, ensuring smooth operations.<br>• Utilize Yardi software to manage tenant accounts and property information.<br>• Collaborate with team members to enhance tenant satisfaction and streamline communication.<br>• Handle administrative duties related to property management and leasing.<br>• Monitor and report tenant concerns or maintenance requests to the appropriate departments.<br>• Support the property management team in maintaining compliance with company policies.
  • 2026-03-18T00:00:00Z
Customer Service Representative
  • Pasadena, CA
  • onsite
  • Temporary
  • 20 - 22 USD / Hourly
  • <p>Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Apply today for immediate consideration. </p><p>·        Receiving and placing customer service telephone calls</p><p>·        Maintaining solid customer relationships by handling questions and concerns with speed and professionalism</p><p>·        Resolving customer complaints, managing database records, drafting status reports on customer service issues</p><p>·        Data entry and research as required to troubleshoot customer problems</p><p><br></p>
  • 2026-03-23T00:00:00Z
Call Center Representative
  • Irvine, CA
  • onsite
  • Temporary
  • 21 - 22 USD / Hourly
  • We are looking for an experienced Senior Customer Service Representative to join our team on a long-term contract basis. Based in Irvine, California, this role involves coaching, training, and supporting customer service teams to achieve excellence in performance and customer satisfaction. The ideal candidate is passionate about fostering growth and enhancing service quality.<br><br>Responsibilities:<br>• Evaluate and monitor customer service calls to ensure compliance, accuracy, and exceptional customer experiences.<br>• Provide timely feedback and coaching to improve team performance in sales and service.<br>• Develop and facilitate dynamic training programs, workshops, and interactive role-playing sessions.<br>• Partner with leadership to identify key training areas and implement improvement strategies.<br>• Analyze performance metrics and trends, delivering actionable insights to management.<br>• Cultivate a positive team environment that encourages growth and motivation.<br>• Ensure adherence to organizational standards and customer service best practices.<br>• Stay updated on industry trends and apply them to enhance training processes.<br>• Collaborate with cross-functional teams to optimize customer service operations.
  • 2026-03-25T00:00:00Z
Member Services Representative
  • Pasadena, CA
  • onsite
  • Contract / Temporary to Hire
  • 19 - 22 USD / Hourly
  • We are looking for a dedicated Member Services Representative to join our team in Pasadena, California. In this Contract to permanent position, you will play a vital role in assisting members with their financial needs while delivering exceptional service and personalized solutions. This role requires a proactive approach to account management, sales, and operational tasks, ensuring a seamless member experience.<br><br>Responsibilities:<br>• Assist members in opening, managing, and closing a variety of accounts, including consumer and business accounts.<br>• Process financial transactions with accuracy and efficiency while maintaining high service standards.<br>• Address member inquiries and resolve issues, escalating complex matters with thoughtful recommendations as needed.<br>• Maintain precise and up-to-date account information in internal systems.<br>• Identify opportunities to offer additional financial products and services tailored to member needs.<br>• Meet or exceed individual performance goals in both service and sales metrics.<br>• Manage cash operations, including balancing, replenishing funds, and adhering to policy guidelines.<br>• Perform transactions requiring higher approval levels, such as check negotiations within authorized limits.<br>• Ensure compliance with regulatory standards and internal policies through regular training and adherence.<br>• Travel to nearby branch locations to provide operational and service support when required.
  • 2026-03-20T00:00:00Z
Contact Center Operations Analyst
  • Irvine, CA
  • onsite
  • Contract / Temporary to Hire
  • 21.47 - 24.86 USD / Hourly
  • We are looking for a skilled Contact Center Operations Analyst to join our team in Irvine, California. This Contract-to-Permanent position offers an exciting opportunity to contribute to the optimization of contact center processes and systems. In this role, you will play a critical part in ensuring seamless operations and enhancing customer engagement through effective system management and campaign configuration.<br><br>Responsibilities:<br>• Configure and manage dialing campaigns, call flows, and call routing logic to optimize contact center operations.<br>• Oversee user account management, permissions, and system settings to ensure proper access and functionality.<br>• Monitor system performance and address operational issues promptly to maintain efficiency.<br>• Analyze campaign performance and escalate concerns to relevant teams as needed.<br>• Resolve technical issues related to call flows and integrated platforms.<br>• Perform system hygiene tasks, including cleanup and updates to configurations.<br>• Support the setup and maintenance of AI voice agent campaigns to enhance automation capabilities.<br>• Update and maintain agent scripting tools to ensure alignment with campaign goals and compliance standards.<br>• Collaborate with vendors and internal teams to troubleshoot and resolve technical challenges.<br>• Document system configurations, call flows, and campaign settings for future reference and training purposes.
  • 2026-03-25T00:00:00Z