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5 results for Help Deskdesktop Support Analyst in Flint, MI
- Burton, Michigan
- onsite
- Temporary / Contract
- 33.25 - 38.5 USD / Hourly
- We are looking for a Help Desk/Desktop Support Analyst to join our team in Burton, Michigan on a short-term Contract assignment starting next week. This fully onsite role supports day-to-day technical needs for internal users, handling common desktop and access issues with a responsive, service-oriented approach. The ideal candidate brings hands-on experience with Microsoft Windows environments, user support, and practical troubleshooting across a range of end-user incidents.<br><br>Responsibilities:<br>• Provide front-line technical assistance for end users experiencing workstation, login, printing, and network connectivity issues.<br>• Resolve support requests through remote troubleshooting or onsite assistance at user locations as needed.<br>• Manage and update service desk tickets to ensure issues are documented, prioritized, and closed in a timely manner.<br>• Support user account access and password-related requests within Active Directory.<br>• Diagnose desktop and laptop problems in Microsoft Windows 10 environments and apply effective solutions.<br>• Escalate more complex incidents when necessary while maintaining clear communication with users and internal stakeholders.<br>• Install, configure, and support standard desktop hardware and software used across the organization.
- 2026-09-17T00:00:00Z
- Okemos, Michigan
- onsite
- Temporary / Contract
- 19.7885 - 22.913 USD / Hourly
- We are looking for a Help Desk/Desktop Support Analyst to provide day-to-day technical support for end users in Okemos, Michigan. This Long-term Contract position is ideal for someone who enjoys resolving hardware, software, and access-related issues while delivering dependable customer service. The role supports a real estate and property environment and focuses on maintaining smooth desktop operations, timely issue resolution, and consistent user support across Microsoft-based systems.<br><br>Responsibilities:<br>• Respond to user support requests and manage service desk tickets through resolution in a timely and detail-oriented manner.<br>• Troubleshoot desktop, laptop, and peripheral issues involving Microsoft Windows environments and related business applications.<br>• Support account access tasks, including user administration and basic maintenance within Active Directory.<br>• Diagnose and resolve Windows 10 system problems, escalating more complex incidents when necessary.<br>• Provide hands-on and remote assistance to employees experiencing technical difficulties with devices, software, or connectivity.<br>• Document incidents, solutions, and recurring issues clearly to improve support efficiency and knowledge sharing.<br>• Assist with workstation setup, configuration, and routine maintenance to ensure reliable daily operations.
- 2026-09-23T00:00:00Z
- Pontiac, Michigan
- onsite
- Temporary to Hire
- 38 - 44 USD / Hourly
- <p>We are looking for a Desktop Support Field Technician to deliver hands-on and remote technical assistance for end users in Metro Detroit. This contract opportunity with potential for a permanent role is ideal for someone who enjoys solving day-to-day technology issues, supporting Microsoft-based environments, and providing dependable service across desktop and mobile platforms. The position focuses on maintaining productivity through timely troubleshooting, device setup, user support, and accurate ticket documentation.</p><p><br></p><p>Responsibilities:</p><p>• Deliver in-person and remote support for end-user technology issues involving workstations, applications, and Microsoft 365 services.</p><p>• Maintain and troubleshoot Windows 10 and Windows 11 devices, along with core tools such as Outlook, Teams, OneDrive, and SharePoint.</p><p>• Administer user access by handling account setup, password assistance, and routine directory services tasks within Active Directory and Entra ID.</p><p>• Prepare, install, and support laptops, desktop systems, printers, and related accessories to ensure reliable daily operation.</p><p>• Assist with device provisioning, onboarding activities for new employees, and support efforts tied to Intune-managed equipment and hardware refresh cycles.</p><p>• Investigate and resolve connectivity problems affecting Wi-Fi access, network performance, and other local infrastructure issues.</p><p>• Record, track, and close support requests within the IT ticketing platform while keeping documentation clear and up to date.</p>
- 2026-09-24T00:00:00Z
- Ann Arbor, Michigan
- onsite
- Temporary to Hire
- 22.8 - 26.4 USD / Hourly
- <p>We are looking for an IT Support Specialist to provide onsite technical assistance for a large healthcare organization in Michigan. This contract-to-permanent position is ideal for someone who enjoys solving everyday technology issues while delivering compassionate, high-quality support to staff working in a fast-paced and emotionally sensitive environment. The role focuses on desktop and mobile support, user onboarding, and hands-on troubleshooting across core Microsoft technologies.</p><p><br></p><p>Responsibilities:</p><p>• Provide onsite and remote technical support for end users, resolving routine hardware, software, and access-related issues in a timely manner.</p><p>• Set up and configure workstations, peripherals, and user accounts for new team members, supporting a steady monthly onboarding volume.</p><p>• Troubleshoot Windows-based environments, including Active Directory, Microsoft 365, Exchange Online, and related user access concerns.</p><p>• Assist employees in the field with remote issue resolution and guidance for laptops, mobile devices, and connectivity problems.</p><p>• Support Android phones and iPads by handling setup, basic troubleshooting, and user assistance.</p><p>• Diagnose deskside and network-related issues affecting day-to-day operations and escalate more complex problems when needed.</p><p>• Maintain accurate tracking of equipment and technology assets, including device distribution, recovery, and inventory updates.</p><p>• Deliver responsive, attentive customer service to staff members who may be working under stressful circumstances.</p><p>• Prepare stations and equipment so new and existing team members have reliable access to the tools they need to perform their work.</p>
- 2026-09-30T00:00:00Z
- Rochester Hills, Michigan
- remote
- Temporary to Hire
- 38 - 44 USD / Hourly
- We are looking for an ERP Support Analyst to join a manufacturing organization in Rochester Hills, Michigan in a contract-to-permanent capacity. This position plays a central role in supporting a core ERP environment, improving business workflows, and helping teams resolve application issues that affect day-to-day operations. The ideal candidate brings a blend of technical system knowledge, analytical problem-solving, and the ability to work effectively with users, leadership, and external service providers.<br><br>Responsibilities:<br>• Manage day-to-day administration of the IBM i environment, including user access, resource oversight, and monitoring of system activity and messages.<br>• Serve as the lead functional expert and internal owner for the organization’s primary ERP platform, guiding system use and ongoing support efforts.<br>• Investigate application incidents, document findings, and coordinate resolution of system-related problems across core business tools.<br>• Evaluate current operational processes, identify opportunities for workflow automation, and help shape practical improvement recommendations.<br>• Partner with department leaders to address recurring system challenges and reduce disruptions to productivity.<br>• Produce clear process documentation through interviews, workflow reviews, diagrams, and analysis of business procedures.<br>• Support software rollouts, enhancement testing, and validation activities to help ensure reliable application performance after updates.<br>• Prepare or contribute to user training materials and assist end users in adopting applications effectively.<br>• Help coordinate project activities and support structured change management efforts tied to application and system updates.
- 2026-10-01T00:00:00Z