We are looking for a Help Desk/Desktop Support Analyst to support end users in Okemos, Michigan within the real estate and property sector. This Long-term Contract position focuses on resolving day-to-day technical issues, maintaining stable desktop operations, and delivering responsive assistance across Microsoft-based environments. The ideal candidate is comfortable handling service requests, troubleshooting workstation problems, and supporting users with professionalism and efficiency.<br><br>Responsibilities:<br>• Provide first-line technical assistance for desktop, laptop, and Windows-related issues reported by internal users.<br>• Diagnose and resolve common hardware, software, and access problems to minimize business disruption.<br>• Manage incoming service desk tickets, document troubleshooting steps, and ensure timely follow-up through resolution.<br>• Support user account needs within Active Directory, including access-related requests and routine updates.<br>• Install, configure, and maintain Microsoft Windows 10 systems to meet operational requirements.<br>• Escalate more complex incidents when necessary while keeping users informed on progress and next steps.
We are looking for a skilled Help Desk/Desktop Support Analyst to join a Long-term Contract assignment in Ann Arbor, Michigan. This position will act as a key point of contact for day-to-day IT support while handling more complex desktop, cloud, network, and operational technology issues. The role is well suited for someone who enjoys improving support processes, maintaining reliable service delivery, and assisting users in a fast-paced manufacturing environment.<br><br>Responsibilities:<br>• Lead daily service desk activities by monitoring ticket flow, prioritizing issues, coordinating escalations, and preparing regular operational updates.<br>• Maintain and enhance the ticketing environment by refining workflows, updating request forms, improving automation, and strengthening reporting capabilities.<br>• Resolve advanced end-user issues involving Windows systems, Microsoft 365 applications, identity management, endpoint configuration, and device provisioning tools.<br>• Provide technical assistance for production-related technology, including manufacturing workstations, barcode equipment, scanners, floor terminals, and employee timekeeping devices.<br>• Administer user lifecycle tasks such as account setup, access changes, separation processing, permissions management, and endpoint protection support.<br>• Assist with network and connectivity support across firewalls, switching, wireless access, secure remote access, and web filtering tools.<br>• Develop and maintain clear technical procedures, support articles, and asset tracking practices to improve consistency and knowledge sharing.<br>• Partner with internal stakeholders and external service providers to strengthen support operations and raise overall service quality.
We are looking for an experienced EDI Analyst to support critical integration processes that connect business operations, order flow, inventory activity, shipping, and invoicing across the organization. This Long-term Contract position is based in Ann Arbor, Michigan, and offers the opportunity to work in a dynamic manufacturing environment where technology plays a direct role in daily operations. The ideal candidate will strengthen transaction reliability, improve partner connectivity, and help optimize integration performance across enterprise systems and external trading networks.<br><br>Responsibilities:<br>• Oversee data exchange processes tied to Dynamics 365 Finance & Operations, ensuring accurate movement of information across order management, warehouse activity, fulfillment, shipping, and billing functions.<br>• Administer and support enterprise EDI platforms and related integration tools used to connect with retail partners and other external business systems.<br>• Monitor, analyze, and resolve issues affecting X12 document flows such as purchase orders, acknowledgments, advance ship notices, invoices, inventory updates, change orders, and functional acknowledgments.<br>• Troubleshoot interface failures involving data entities, OData services, APIs, middleware, scheduled jobs, and file-based integrations to maintain stable transaction processing.<br>• Coordinate onboarding of new trading partners by gathering requirements, validating mappings, guiding testing, and supporting production readiness.<br>• Ensure ongoing adherence to customer routing guides and partner-specific EDI standards to reduce compliance issues and operational disruptions.<br>• Identify root causes of chargebacks and implement validation checks, workflow improvements, and corrective actions to minimize recurrence.<br>• Support integration-related activities for system rollouts, including test execution, cutover preparation, and post-implementation stabilization.<br>• Develop and maintain technical documentation, mapping references, operational procedures, monitoring practices, and reconciliation records for supported integrations.<br>• Collaborate with internal stakeholders, external vendors, and trading partners to improve visibility, reliability, and efficiency across connected business processes.
<p>Our client is looking for a motivated and knowledgeable <strong>SAP ERP Analyst</strong> to join our team and contribute to the success of our business operations. The ideal candidate will have <strong>practical experience with SAP S4/HANA</strong>, including participation in <strong>at least one full-cycle implementation project</strong>. This role requires a solid understanding of <strong>multiple SAP functional modules</strong> and a proven ability to support <strong>business process improvements</strong>, particularly within <strong>retail environments</strong>. The candidate should be comfortable working cross-functionally, translating business needs into effective SAP solutions, and supporting ongoing system enhancements.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>· Support the end-to-end implementation of SAP Public Cloud solutions, including requirements gathering, configuration, testing, deployment, and post-go-live support.</p><p>· Collaborate with business stakeholders to analyze current processes and identify opportunities for improvement using SAP best practices.</p><p>· Configure and customize SAP modules to meet business requirements, ensuring seamless integration across functional areas.</p><p>· Provide ongoing support, troubleshooting, and optimization for SAP ERP systems, ensuring data integrity and system performance.</p><p>· Develop and deliver user training and documentation to ensure effective adoption of SAP solutions.</p><p>· Participate in cross-functional projects and coordinate with IT, business users, and external vendors as needed.</p><p>· Maintain comprehensive documentation of system configurations, customizations, and business processes.</p>
<p>We are looking for a technically strong IT leader to guide application support, software development, and operational technology initiatives in Chesterfield, Michigan. This position blends team oversight with direct hands-on work across business systems that support manufacturing, engineering, logistics, finance, and enterprise technology functions. The successful candidate will help keep critical platforms stable, improve system performance, and drive practical enhancements that support day-to-day operations and long-term efficiency.</p><p><br></p><p>Responsibilities:</p><p>• Lead day-to-day support and continuous improvement for business-critical manufacturing and operational applications.</p><p>• Design, develop, and maintain software solutions using Microsoft-based development tools to meet evolving business needs.</p><p>• Administer and optimize SQL Server databases to support application reliability, reporting, and data integrity.</p><p>• Partner with manufacturing, engineering, logistics, finance, and corporate IT teams to identify issues, define solutions, and align technology with operational goals.</p><p>• Oversee IT operations related to application availability, system performance, hardware support, and configuration control.</p><p>• Supervise technical staff, assign priorities, and provide guidance on support, development, and troubleshooting activities.</p><p>• Coordinate external vendors and service partners to ensure timely delivery, issue resolution, and effective system support.</p><p>• Contribute directly to modernization efforts, including web-based application development and integration between business systems.</p><p>• Support operational platforms such as ERP, warehouse management, and manufacturing execution systems through maintenance and enhancement initiatives.</p>
We are looking for a Senior Financial Analyst to support financial planning, reporting, and performance analysis for a large manufacturing organization in Livonia, Michigan. This Long-term Contract position offers the opportunity to work closely with multiple reporting groups, providing insight into SG& A performance, allocations, and operating trends across several sites. The ideal candidate brings strong analytical capability, comfort with recurring manufacturing finance activities, and the ability to turn complex data into clear business recommendations.<br><br>Responsibilities:<br>• Prepare and analyze financial reports related to SG& A spending, corporate and IT allocations, and overall business unit performance.<br>• Deliver recurring and ad hoc analysis to help leadership understand variances, trends, and key cost drivers across multiple reporting units.<br>• Support financial oversight for numerous reporting groups and contribute to the consolidation of selected SG& A units.<br>• Partner with accounting and operational teams across several manufacturing sites to ensure accurate financial data and consistent reporting.<br>• Build and maintain financial models, dashboards, and data-driven insights that improve visibility into performance metrics.<br>• Use tools such as Power BI and other reporting platforms to organize large data sets and present meaningful analysis to stakeholders.<br>• Assist with monthly reporting cycles, forecasting activities, and management reviews in a fast-paced manufacturing environment.<br>• Contribute to process coordination and reporting continuity during team and organizational changes as needed.
<p>We are looking for an experienced ERP/SAP Functional Manager to oversee functional delivery for a complex enterprise systems program in Metro-Detroit. This position will guide a team of analysts, provide senior-level direction across core business processes, and help drive execution during critical implementation and go-live activities. The ideal candidate brings strong SAP and S/4HANA expertise, hands-on implementation experience, and the leadership skills needed to support long-term platform performance and ongoing improvement.</p><p><br></p><p>Responsibilities:</p><p>• Lead and mentor the ERP analyst team, setting priorities, resolving functional issues, and ensuring consistent support across business areas.</p><p>• Partner with internal stakeholders and external delivery teams to keep implementation activities aligned with project goals, timelines, and operational needs.</p><p>• Provide hands-on functional leadership for testing coordination, data readiness, cutover planning, and go-live execution.</p><p>• Review business needs and translate them into clear functional direction, documentation, and solution decisions for the SAP environment.</p><p>• Support application migration efforts and help manage the transition from project delivery into stable production support and future enhancements.</p><p>• Drive issue resolution and decision-making by evaluating risks, dependencies, and impacts across integrated ERP processes.</p><p>• Collaborate with technical resources on items involving ABAP development, system configuration, and cross-functional process integration.</p><p>• Establish effective change management practices to support user adoption, process consistency, and sustained system value.</p>