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2 results for Records Specialist in Federal Way, WA
- Puyallup, WA
- onsite
- Temporary / Contract
- 23.75 - 27.5 USD / Hourly
- We are looking for a Collections Specialist to support account recovery efforts for a Contract position based in Puyallup, Washington. This role focuses on managing consumer and commercial collections activities, maintaining positive customer interactions, and helping resolve outstanding balances in a timely manner. The ideal candidate is comfortable handling high-volume phone communication, processing payments, and working within utility billing environments while maintaining accuracy and professionalism.<br><br>Responsibilities:<br>• Contact consumer and commercial account holders by phone to address past-due balances and encourage timely resolution.<br>• Review delinquent accounts, determine appropriate collection steps, and follow established procedures to support recovery efforts.<br>• Accept and process customer payments, including credit card transactions, with close attention to accuracy and documentation.<br>• Handle inbound and outbound calls professionally, answering billing questions and discussing payment arrangements when appropriate.<br>• Maintain detailed account notes and update collection records to reflect customer conversations, commitments, and payment activity.<br>• Work with utility billing information to research account issues and help resolve outstanding charges efficiently.<br>• Apply collection practices in a manner that supports compliance requirements while preserving a respectful customer experience.
- 2026-07-10T00:00:00Z
- Seattle, WA
- remote
- Temporary / Contract
- 35 - 45 USD / Hourly
- <p>We are seeking a highly skilled <strong>Microsoft Word Template Specialist</strong> to support the development of sophisticated, branded document templates used across client-facing projects. This role is ideal for someone who combines a strong design eye with deep technical expertise in Microsoft Word.</p><p><br></p><p>Rather than creating document content, you will build the framework behind complex proposal and report templates, ensuring they are visually polished, highly functional, and easy for end users of all experience levels to navigate.</p><p><br></p><p><strong>Responsibilities</strong>:</p><ul><li>Design and develop branded Microsoft Word templates for proposals, reports, engagement letters, and other business documents</li><li>Build and program Word themes, styles, color palettes, fonts, headers, footers, and automated tables of contents</li><li>Create polished template elements including cover pages, cover letters, content layouts, and example tables</li><li>Configure templates for usability, consistency, and scalability across thousands of documents</li><li>Apply advanced Microsoft Word functionality including styles, fields, section breaks, macros, and document automation where appropriate</li><li>Collaborate with internal stakeholders to understand template requirements and incorporate branding standards</li><li>Work with content libraries to ensure graphics, photography, and reusable assets are integrated into templates</li><li>Update and refine templates as branding and business needs evolve</li></ul><p><br></p>
- 2026-07-07T00:00:00Z