<p><strong>About the Role</strong></p><p> Robert Half is partnering with a well-established insurance organization seeking a detail-oriented Client Services Representative to support their compliance and operations team. This role has a strong administrative and coordination focus, assisting with client documentation, internal processes, and regulatory recordkeeping.</p><p>The ideal candidate is highly organized, enjoys supporting internal teams and clients, and thrives in a structured environment where accuracy and follow-through are important.</p><p><strong>Key Responsibilities</strong></p><ul><li>Provide administrative support to the client services and compliance teams</li><li>Assist with maintaining and updating client records, compliance documentation, and internal files</li><li>Track deadlines, renewals, and required documentation related to client accounts</li><li>Coordinate with internal departments to gather information and ensure client files are complete and compliant</li><li>Maintain organized databases, spreadsheets, and document tracking systems</li><li>Assist with preparing documentation for internal reviews and audits</li><li>Respond to client inquiries and support requests in a professional and timely manner</li><li>Support scheduling, document preparation, and other administrative tasks as needed</li></ul><p><br></p>
<p>Our client, a respected organization, is seeking a professional and empathetic Customer Service Representative to join their team. This position is ideal for someone who excels at communication, problem-solving, and providing outstanding service in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond promptly to customer inquiries via phone, email, and in-person.</li><li>Provide information about products, services, and programs.</li><li>Resolve customer concerns, escalate complex issues as necessary, and ensure customer satisfaction.</li><li>Accurately document all customer interactions and follow up as needed.</li><li>Collaborate across teams to ensure seamless service delivery.</li><li>Support additional administrative tasks as required.</li></ul><p><br></p>
We are looking for a dedicated Customer Service Representative to join our team in Irvine, California, on a contract basis. In this role, you will provide essential support to our banking branch by delivering excellent customer service and managing daily teller operations. This position offers a 90-day contract duration with the potential for extension based on branch requirements.<br><br>Responsibilities:<br>• Process a variety of banking transactions efficiently, including deposits, withdrawals, and check cashing.<br>• Handle cash accurately and securely while adhering to company policies and procedures.<br>• Deliver exceptional customer service by addressing inquiries and resolving account-related issues.<br>• Maintain a detail-oriented and friendly demeanor in all customer interactions.<br>• Assist in managing heavy retail traffic within the branch.<br>• Support branch operations by ensuring compliance with regulatory and security standards.<br>• Respond to inbound calls promptly, providing accurate information and assistance.<br>• Collaborate with team members to meet branch goals and ensure smooth daily operations.<br>• Utilize order entry systems effectively to process transactions and customer requests.<br>• Uphold the confidentiality and security of customer information at all times.
We are looking for a success-driven Customer Service Representative to join our team on a long-term contract basis in Santa Ana, California. In this role, you will provide technical and account-related support to end-users across various systems while delivering exceptional customer service. This position requires strong communication skills, troubleshooting abilities, and a proactive approach to addressing customer concerns.<br><br>Responsibilities:<br>• Assist customers by diagnosing and resolving reported issues using established troubleshooting techniques.<br>• Document customer interactions, troubleshooting steps, and resolutions in web-based customer service systems.<br>• Provide guidance and education to users on navigating systems and utilizing features effectively.<br>• Gather detailed information about system-related issues and escalate complex matters to the Development Team as needed.<br>• Collaborate with management and cross-functional teams to stay informed about product updates, new features, and company policies.<br>• Address customer inquiries related to 3rd party photo ordering processes and ensure smooth interactions.<br>• Support end-users with account access, basic hardware and software setup, and system navigation.<br>• Maintain an empathetic approach during all customer interactions.<br>• Continuously improve service delivery by providing feedback and suggestions to leadership.
<p>Robert Half is working with a fast-growing logistics company in San Diego that is seeking a Customer Service Representative to support their operations and client communication. Logistics organizations depend heavily on strong customer service teams to ensure that shipments, orders, and client requests are handled efficiently and professionally. Our client is looking for a professional who enjoys helping customers, solving problems, and maintaining clear communication throughout the service process. Individuals who succeed in this role tend to be detail oriented, patient, and capable of managing multiple customer requests while maintaining a positive and professional attitude.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Respond to customer inquiries via phone, email, and online systems</li><li>Provide updates on orders, shipments, and service requests</li><li>Coordinate with internal departments to resolve customer concerns</li><li>Maintain accurate records of customer interactions and transactions</li><li>Assist with order entry and service documentation</li><li>Support general administrative tasks within the customer service department</li></ul>
<p>Our team is currently seeking a Customer Service Representative to support a reputable non-profit client in San Diego, CA. This role is based in a call center environment, where you will have the opportunity to make a meaningful impact by assisting community members and supporting the organization's mission. If you are passionate about helping others and thrive in a fast-paced setting, we encourage you to apply.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage a high volume of inbound and outbound calls in a professional and compassionate manner</li><li>Provide accurate information and resources to callers regarding the non-profit’s programs and services</li><li>Document interactions and maintain up-to-date client records in the database</li><li>Handle sensitive information with empathy and confidentiality</li><li>Collaborate with team members to improve processes and service delivery</li><li>Escalate complex issues to supervisors or appropriate departments when necessary</li></ul><p><br></p>
<p><strong>About the Role</strong></p><p> Robert Half is partnering with a mission-driven nonprofit organization seeking a compassionate and detail-oriented Customer Service Representative. This role is ideal for someone who is passionate about making a difference in the community while delivering exceptional service and support.</p><p>You’ll serve as a key point of contact for clients, providing information, resolving inquiries, and ensuring a positive experience for individuals seeking assistance.</p><p><strong>Key Responsibilities</strong></p><ul><li>Provide high-quality customer service via phone, email, and in person</li><li>Respond to client inquiries and provide accurate information about programs and services</li><li>Assist with intake processes, documentation, and data entry</li><li>Maintain and update client records in internal systems</li><li>Route inquiries to appropriate departments as needed</li><li>Support scheduling and coordination of services</li><li>Handle sensitive information with professionalism and confidentiality</li></ul><p><br></p>
<p>We are proud to represent a fast-growing, client-focused mortgage brokerage in Irvine that is redefining the home financing experience.</p><p>As a Customer Service Representative on a contract to hire basis, you’ll be the voice of our brand connecting with motivated homebuyers, building trust, and driving success. This is an exciting opportunity to join a collaborative team where your contributions directly impact growth and client satisfaction.</p><p>What You’ll Do</p><ul><li>Engage & Convert: Respond to inbound leads and follow up with warm prospects via phone, email, and CRM to build lasting relationships.</li><li>Drive Results: Schedule appointments for loan officers, assist with pre-qualification, and help clients take the next step toward homeownership.</li><li>Collaborate & Grow: Partner with referral sources and internal teams to maximize opportunities and deliver exceptional service.</li></ul><p>What We’re Looking For</p><ul><li>Sales Savvy: Strong communication and relationship-building skills with a passion for helping people.</li><li>Goal-Oriented: Motivated by targets and thrives in a fast-paced environment.</li><li>Tech-Comfortable: Experience with CRM systems and digital communication tools.</li><li>Mortgage Knowledge: No Mortgage Knowledge necessary! We will train up on all our services</li></ul><p>Why Join Us?</p><ul><li>Growth Potential: Contract-to-hire with clear pathways for advancement to loan officer (we will sponsor loan officer certifications).</li><li>Commission Opportunity: Once hired on permanently, you’ll earn competitive commissions on closed deals your success pays off!</li><li>Supportive Culture: Work with a team that values integrity, collaboration, and innovation.</li><li>Impactful Work: Help clients achieve one of life’s biggest milestones homeownership.</li><li>Competitive Compensation: Base pay plus performance incentives once hired on.</li></ul><p><br></p>
<p>The Customer Service Specialist will assist customers with product questions, order support, and general service inquiries. This role requires someone who is patient, attentive, and capable of communicating clearly with customers while maintaining a high level of professionalism. The ability to resolve issues efficiently and provide thoughtful service is essential in helping the company maintain its reputation for strong customer satisfaction. Our client is looking for a candidate who enjoys interacting with people and helping customers find solutions. The ideal professional will be organized, adaptable, and able to maintain a positive attitude while managing multiple service requests throughout the day.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Assist customers with product questions and order inquiries</li><li>Process returns, exchanges, and service requests</li><li>Maintain accurate records of customer communications</li><li>Work with internal teams to resolve customer issues</li><li>Provide updates regarding order status and delivery timelines</li><li>Support customer satisfaction initiatives and service improvements</li></ul>
<p><strong>About the Role:</strong></p><p> Our client, a leading healthcare organization, is seeking a Patient Services Representative to provide exceptional support to patients while ensuring smooth operations of the clinic. This role is ideal for someone with strong administrative skills, excellent communication abilities, and a passion for patient care.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and check in patients, ensuring a positive and welcoming experience.</li><li>Schedule and manage patient appointments, follow-ups, and reminders.</li><li>Answer phones, respond to patient inquiries, and provide information regarding services.</li><li>Maintain accurate patient records in electronic health systems (EHR/EMR).</li><li>Coordinate with clinical and administrative staff to ensure timely patient flow.</li><li>Assist with insurance verification, billing questions, and payment processing as needed.</li><li>Support patient referrals and follow-up care coordination.</li><li>Handle sensitive patient information with confidentiality and professionalism.</li></ul><p><br></p>
We are looking for an experienced Senior Customer Service Representative to join our team on a long-term contract basis. Based in Irvine, California, this role involves coaching, training, and supporting customer service teams to achieve excellence in performance and customer satisfaction. The ideal candidate is passionate about fostering growth and enhancing service quality.<br><br>Responsibilities:<br>• Evaluate and monitor customer service calls to ensure compliance, accuracy, and exceptional customer experiences.<br>• Provide timely feedback and coaching to improve team performance in sales and service.<br>• Develop and facilitate dynamic training programs, workshops, and interactive role-playing sessions.<br>• Partner with leadership to identify key training areas and implement improvement strategies.<br>• Analyze performance metrics and trends, delivering actionable insights to management.<br>• Cultivate a positive team environment that encourages growth and motivation.<br>• Ensure adherence to organizational standards and customer service best practices.<br>• Stay updated on industry trends and apply them to enhance training processes.<br>• Collaborate with cross-functional teams to optimize customer service operations.
<p><strong>About the Role</strong></p><p> Robert Half is partnering with a respected nonprofit organization in San Diego that is dedicated to serving the local community. Our client is seeking a Bilingual Spanish Customer Service Representative to join their call center team. In this role, you will support community members by providing information, resources, and assistance over the phone in both English and Spanish.</p><p>This is a great opportunity for someone who is passionate about helping others and has strong communication and customer service skills in a fast-paced, mission-driven environment.</p><p><strong>Key Responsibilities</strong></p><ul><li>Answer a high volume of inbound calls from community members seeking information, support, or referrals</li><li>Provide accurate information about programs, services, and community resources in <strong>English and Spanish</strong></li><li>Document call details and interactions accurately in the organization’s database or CRM system</li><li>Assist callers in navigating available services and connecting them with appropriate resources</li><li>Maintain professionalism, empathy, and confidentiality when supporting individuals from diverse backgrounds</li><li>Meet call center performance metrics including call quality, documentation accuracy, and response times</li><li>Collaborate with team members and supervisors to ensure a high level of service delivery</li></ul><p><br></p>
<p>We are seeking a Bilingual Spanish Customer Service Representative to support a client in San Diego, CA within a fast-paced call center environment. This position requires providing exceptional service to English- and Spanish-speaking customers, addressing inquiries, resolving issues, and ensuring high levels of satisfaction.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to customer calls, emails, and chats in both English and Spanish</li><li>Deliver accurate information about products, services, and account details</li><li>Resolve customer concerns and escalate issues as needed</li><li>Maintain thorough and accurate records of customer interactions</li><li>Meet performance metrics related to customer satisfaction and response times</li><li>Work collaboratively with team members and management to meet client expectations</li></ul><p><br></p>
<p>Our client, a leading non-profit organization in San Diego, CA is seeking a dedicated Spanish-Speaking Customer Service Representative to join their call center team. This position plays a vital role ensuring that program participants and community members receive exceptional support and access to the organization's resources.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide phone-based customer service and support in both Spanish and English.</li><li>Address inquiries related to non-profit programs, services, and application status.</li><li>Accurately document customer interactions and case outcomes in internal systems.</li><li>Escalate complex cases to appropriate team members as needed.</li><li>Demonstrate empathy, active listening, and professionalism at all times.</li><li>Collaborate with fellow team members to deliver seamless service.</li></ul><p><br></p>
<p><strong>About the Role</strong></p><p>Our client, a mission-driven nonprofit organization, is seeking a Bilingual Customer Service Representative to provide exceptional support to Spanish- and English-speaking constituents. This role is ideal for a professional passionate about helping others and ensuring seamless communication between the organization and the community it serves.</p><p><strong>Key Responsibilities</strong></p><ul><li>Respond to incoming calls, emails, and inquiries in Spanish and English.</li><li>Assist community members with questions regarding programs, services, and resources.</li><li>Document interactions accurately and maintain detailed records in internal databases.</li><li>Collaborate with team members to ensure a high standard of customer service.</li><li>Identify opportunities to improve the constituent experience and share feedback with management.</li></ul><p><br></p>
<p>Our client, a respected organization within the non-profit sector, is seeking a motivated Bilingual Spanish Customer Service Agent to join their team. This role is critical in supporting the organization’s mission by providing compassionate, accurate assistance to a diverse Spanish- and English-speaking community.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Handle inbound and outbound customer service calls, emails, and chats in both Spanish and English.</li><li>Assist clients and program participants with general inquiries, application support, and service updates.</li><li>Document customer interactions accurately in internal systems.</li><li>Resolve issues with empathy while maintaining a professional attitude, escalating cases as necessary.</li><li>Deliver information about the organization’s programs, resources, and requirements.</li><li>Collaborate with cross-functional team members to ensure high-quality service delivery.</li><li>Maintain confidentiality and adhere to all organizational policies.</li></ul><p><br></p>
<p>Robert Half is partnering with a mission-driven nonprofit organization to identify a Bilingual Customer Service Representative (Spanish/English) who is passionate about supporting the community. This is a great opportunity to join a collaborative team dedicated to making a meaningful impact.</p><p><br></p><p>Work Schedule:</p><p> This position will begin fully onsite to support training and team integration. After the first 6 months, the role will transition to a hybrid schedule (3 days remote, 2 days onsite).</p><p><br></p><p>Key Responsibilities:</p><ul><li>Provide exceptional customer service via phone, email, and in person</li><li>Assist clients with inquiries, applications, and service navigation</li><li>Maintain accurate records and documentation in internal systems</li><li>Collaborate with internal departments to ensure timely service delivery</li><li>Handle sensitive information with confidentiality and professionalism</li></ul>
<p><strong>About the Company:</strong></p><p> Our client is a growing construction company known for delivering high-quality projects on time and within budget. They value teamwork, communication, and a commitment to excellence. The Service Coordinator will play a key role in ensuring smooth project execution and exceptional client service.</p><p><strong>Position Overview:</strong></p><p> The Service Coordinator will act as the central point of contact between clients, project teams, and subcontractors, ensuring timely and efficient service delivery. This role requires strong organizational skills, excellent communication, and the ability to manage multiple priorities in a fast-paced construction environment.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Coordinate service requests, work orders, and project schedules between clients, field teams, and subcontractors.</li><li>Serve as the primary contact for client inquiries, providing timely updates and solutions.</li><li>Monitor project progress, ensuring deadlines and quality standards are met.</li><li>Prepare and maintain service documentation, reports, and records.</li><li>Collaborate with project managers and field staff to anticipate needs and resolve issues proactively.</li><li>Assist with ordering materials, tracking inventory, and managing vendor relationships.</li><li>Support administrative tasks, including invoicing, data entry, and reporting as needed.</li><li>Promote a culture of safety, compliance, and professionalism across all service interactions.</li></ul><p><br></p>
<p><strong>About the Role</strong></p><p>Our client, a mission-driven nonprofit, is looking for a Bilingual Customer Success Representative to help ensure constituents and partners receive an outstanding experience with their programs and services. This role is perfect for someone who is proactive, empathetic, and passionate about supporting the community.</p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as the primary point of contact for Spanish- and English-speaking constituents.</li><li>Guide members through programs, services, and resources to ensure satisfaction and engagement.</li><li>Monitor and track constituent feedback, providing actionable insights to improve services.</li><li>Collaborate with internal teams to address issues, answer questions, and ensure seamless experiences.</li><li>Maintain accurate records in CRM systems and internal databases.</li></ul><p><br></p>
<p>About the Role</p><p>Our client, a mission-driven nonprofit, is looking for a Bilingual Customer Success Representative to help ensure constituents and partners receive an outstanding experience with their programs and services. This role is perfect for someone who is proactive, empathetic, and passionate about supporting the community.</p><p>Key Responsibilities</p><ul><li>Serve as the primary point of contact for Spanish- and English-speaking constituents.</li><li>Guide members through programs, services, and resources to ensure satisfaction and engagement.</li><li>Monitor and track constituent feedback, providing actionable insights to improve services.</li><li>Collaborate with internal teams to address issues, answer questions, and ensure seamless experiences.</li><li>Maintain accurate records in CRM systems and internal databases.</li></ul><p><br></p>
<p>Robert Half is working with a respected nonprofit organization seeking a Bilingual Spanish Customer Service Specialist to support their growing team. This role is ideal for someone who enjoys helping others, thrives in a fast-paced environment, and wants to be part of an organization that makes a real difference in the community.</p><p><br></p><p>Schedule & Work Environment:</p><p> This position will start fully onsite to ensure hands-on training and team collaboration. After successfully completing the first 6 months, employees will transition to a hybrid schedule (3 days remote, 2 days onsite).</p><p>What You’ll Do:</p><ul><li>Serve as a primary point of contact for clients via phone, email, and in-person interactions</li><li>Provide guidance, answer questions, and connect clients with appropriate services</li><li>Enter and update client information with a high level of accuracy</li><li>Coordinate with internal teams to resolve issues and ensure a smooth client experience</li><li>Uphold confidentiality standards when handling sensitive information</li></ul>
<p><strong>About the Role</strong></p><p> Robert Half is partnering with a mission-driven nonprofit organization seeking a compassionate and detail-oriented <strong>Bilingual Customer Service Representative</strong>. This role is ideal for someone passionate about supporting diverse communities and providing exceptional service in both English and Spanish.</p><p>You will serve as a key point of contact for clients, assisting individuals from a variety of backgrounds and ensuring they receive the support and resources they need.</p><p><strong>Key Responsibilities</strong></p><ul><li>Provide high-quality customer service in both <strong>English and Spanish</strong> via phone, email, and in person</li><li>Respond to client inquiries and provide accurate information about programs and services</li><li>Assist with intake processes, documentation, and data entry</li><li>Translate and interpret information for Spanish-speaking clients as needed</li><li>Maintain and update client records in internal systems</li><li>Route inquiries to appropriate departments</li><li>Support scheduling and coordination of services</li><li>Handle sensitive and confidential information with professionalism</li></ul><p><br></p>
<p>Join our team as a Bilingual Spanish Customer Service Agent to provide outstanding support to our diverse customer base. In this role, you will handle customer inquiries, resolve issues, and ensure an excellent customer experience in both English and Spanish.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond promptly and professionally to customer inquiries via phone, email, and chat in English and Spanish.</li><li>Handle and resolve customer issues, complaints, and product/service questions.</li><li>Maintain accurate records of customer interactions using internal systems.</li><li>Provide product and service information clearly and empathetically.</li><li>Follow up on customer interactions to ensure satisfaction.</li><li>Escalate complex issues to appropriate team members or departments as necessary.</li><li>Meet individual and team performance goals.</li></ul><p><br></p>
<p>Our team is seeking a Bilingual Call Center Specialist to join a dynamic call center environment in support of our valued clients. The ideal candidate will be fluent in English and Spanish, possess excellent communication skills, and thrive in a fast-paced setting. This is a great opportunity for individuals passionate about customer service and providing support across multiple channels.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to a high volume of inbound and outbound calls in both English and Spanish</li><li>Assist customers by providing information, resolving concerns, and delivering solutions in a courteous and efficient manner</li><li>Document all customer interactions and update records accurately in our database</li><li>Work collaboratively with team members to achieve department goals</li><li>Escalate complex inquiries to the appropriate supervisor or department as needed</li><li>Maintain confidentiality of customer information at all times</li></ul><p><br></p>