<p>Our client, a respected non-profit organization, is seeking a compassionate and reliable Customer Service Representative to join their mission-driven team. This is an excellent opportunity for someone who values community engagement and enjoys helping others in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to inquiries from clients, donors, and community partners via phone, email, and in-person with professionalism and empathy.</li><li>Provide accurate information about programs, services, and events.</li><li>Assist with resolving concerns and directing inquiries to appropriate staff or departments.</li><li>Maintain detailed records of client interactions in the organization's database.</li><li>Support fundraising efforts, outreach events, and program activities as needed.</li><li>Collaborate with team members to ensure excellent service and a positive client experience.</li></ul><p><br></p>
<p>At Robert Half, we help organizations build exceptional teams by connecting top talent with rewarding career opportunities. Our client is seeking a Customer Service Representative to join their growing team. The ideal candidate is professional, empathetic, and thrives in a fast-paced environment where delivering outstanding customer experiences is the priority.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond promptly to customer inquiries via phone, email, and chat</li><li>Provide accurate information about products, services, and company policies</li><li>Resolve customer concerns and issues effectively and courteously</li><li>Document customer interactions in CRM systems</li><li>Collaborate with team members to address customer needs and escalate cases as required</li><li>Identify opportunities to improve processes and enhance customer satisfaction</li><li>Uphold company standards for professionalism and confidentiality</li></ul><p><br></p>
<p>Our client, a dedicated non-profit organization focused on community impact, is seeking a professional and personable Customer Service Agent to join their team. This role is ideal for someone who thrives on helping others and excels in a fast-paced, mission-driven environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide prompt, courteous assistance to clients, donors, and community members via phone, email, and in-person interactions.</li><li>Address inquiries about programs, services, and events, ensuring accurate information is provided at all times.</li><li>Resolve questions and concerns, escalating complex issues to appropriate team members as necessary.</li><li>Record all client interactions and important details accurately within the organization’s system.</li><li>Support administrative and outreach initiatives, including event registration and volunteer coordination.</li><li>Uphold the organization’s values and commitment to exceptional service in every interaction.</li></ul><p><br></p>
<p>A high-end home and lifestyle brand in Solana Beach is seeking a polished and proactive <strong>Customer Experience Specialist</strong> to serve as the primary connection between clients and the brand. This role is ideal for someone who understands that customer service is not just about answering questions — it’s about creating trust, clarity, and lasting impressions.</p><p>You’ll work in a refined, design-driven environment where attention to detail and elevated communication matter.</p><p><br></p><p><strong>What You’ll Own</strong></p><ul><li>Serve as the first point of contact for client inquiries via phone, email, and online platforms</li><li>Provide detailed product knowledge and order support</li><li>Coordinate order updates, delivery timelines, and special requests</li><li>Troubleshoot concerns with professionalism and solution-oriented thinking</li><li>Maintain accurate customer records in CRM systems</li><li>Assist with client follow-ups and relationship building initiatives</li><li>Support internal teams with order tracking and documentation</li><li>Ensure white-glove service standards are consistently upheld</li></ul><p><br></p>
<p>Robert Half is hiring a compassionate, detail‑accurate <strong>Patient Services Representative</strong> for a well‑regarded <strong>multi‑site healthcare group</strong> serving <strong>Encinitas and Escondido</strong>. You’ll deliver top‑tier front‑desk service—greeting patients, verifying insurance, scheduling, and ensuring a smooth visit from check‑in to check‑out. If you enjoy helping people and keeping a medical office humming, this is a great fit.</p><p><br></p><p><strong>What You’ll Do</strong></p><ul><li>Provide warm, professional <strong>front desk</strong> reception; verify IDs, insurance, and demographics.</li><li>Manage <strong>multi‑provider scheduling</strong>, referrals, prior auth coordination, and wait‑list optimization.</li><li>Handle <strong>check‑in/check‑out</strong>, copay collection, charges, and basic patient account questions.</li><li>Update EMR records, scan documents, and maintain HIPAA‑compliant files.</li><li>Coordinate with clinical teams to prioritize urgent adds, procedure prep, and follow‑ups.</li><li>Educate patients on portal use, pre‑visit instructions, and post‑care steps.</li><li>Resolve issues with empathy; escalate billing or clinical questions to the right team quickly.</li><li>Support daily close: batch reconciliation, end‑of‑day reports, and next‑day schedule accuracy.</li></ul>
<p>A respected professional services firm in San Diego is seeking a <strong>Senior Client Services Coordinator</strong> who thrives at the intersection of client experience, operational precision, and executive support. This is a high-visibility role supporting key accounts and leadership while ensuring white-glove service delivery. This position is ideal for someone who has outgrown traditional administrative work and is ready to own client workflows end-to-end.</p><p><br></p><p><strong>What You’ll Drive</strong></p><ul><li>Serve as primary administrative liaison for high-value client accounts</li><li>Coordinate complex scheduling, deliverables, and client communications</li><li>Monitor service timelines and proactively resolve bottlenecks</li><li>Prepare client-facing reports, presentations, and correspondence</li><li>Maintain CRM data integrity and account documentation</li><li>Partner cross-functionally with finance, operations, and leadership</li><li>Track KPIs and generate service performance reports</li><li>Support process improvement initiatives across the client lifecycle</li></ul>
<p>A well-respected professional services firm is seeking a polished <strong>Client Services Administrator</strong> to support client onboarding, account maintenance, and internal coordination. This role blends administrative precision with high-touch customer interaction.</p><p><strong>🌟 Day-to-Day Impact</strong></p><ul><li>Serve as the primary administrative liaison for new and existing clients</li><li>Coordinate document collection, account setup, and service requests</li><li>Maintain meticulous digital and physical client records</li><li>Track service timelines and proactively follow up on outstanding items</li><li>Prepare client correspondence, reports, and presentation materials</li><li>Support leadership with calendar management and meeting logistics</li><li>Identify opportunities to improve client service workflows</li></ul>
We are looking for a detail-oriented Client Service Coordinator to join our team on a Contract basis in San Marcos, California. In this role, you will play a pivotal part in ensuring operational efficiency by managing administrative tasks, supporting client account processes, and maintaining organized documentation. This position requires excellent communication skills, a proactive approach to task management, and the ability to handle sensitive information with discretion.<br><br>Responsibilities:<br>• Coordinate team schedules by updating calendars, tracking tasks, and managing action items effectively.<br>• Document and distribute clear meeting notes while ensuring timely follow-up on assigned tasks.<br>• Process wealth management account paperwork, custodial forms, and perform data entry with accuracy.<br>• Assist with account openings, transfers, and custodial requests, following established procedures.<br>• Maintain organized and accurate file systems, adhering to naming conventions and document management protocols.<br>• Complete checklists thoroughly and ensure all steps are finalized independently.<br>• Manage high-volume operational tasks with precision and a sense of urgency.<br>• Communicate effectively in writing to support workflows and resolve issues promptly.
<p>A premier private wellness and concierge services organization in Rancho Santa Fe is seeking a warm, articulate, and highly organized <strong>Client Relations Representative</strong>. This role supports a discerning client base and requires exceptional communication skills, discretion, and emotional intelligence.</p><p><br></p><p>This is not a high-volume call center role — it’s about meaningful, attentive service.</p><p><br></p><p><strong>Primary Responsibilities</strong></p><ul><li>Manage incoming calls and personalized client requests</li><li>Coordinate appointments, service scheduling, and follow-ups</li><li>Maintain detailed and confidential client records</li><li>Communicate updates and confirmations with clarity and professionalism</li><li>Collaborate with internal teams to ensure seamless service delivery</li><li>Proactively address client concerns with empathy and efficiency</li><li>Assist with administrative support tasks and documentation</li></ul>
<p>Robert Half is partnering with a fast-growing <strong>consumer products brand</strong> headquartered in <strong>Carlsbad</strong> to hire a personable, solution‑oriented <strong>Customer Support Specialist</strong>. You’ll be the voice of the brand across phone, email, chat, and order portals—solving problems, tracking orders, and turning first‑time buyers into repeat customers. This is an ideal role for someone who loves a mix of service, light order management, and cross‑department collaboration with sales, operations, and shipping.</p><p><br></p><p><strong>What You’ll Do</strong></p><ul><li>Own daily <strong>customer communications</strong> via phone, email, and chat; triage inquiries and resolve issues quickly and professionally.</li><li>Manage <strong>order entry</strong> and edits, shipment tracking, RMAs, replacements, and warranty claims.</li><li>Research and resolve delivery delays, damaged shipments, and mis‑shipments; coordinate with <strong>3PL/warehouse</strong>.</li><li>Maintain accurate case notes, update CRM records, and track trends to provide feedback to leadership.</li><li>Guide customers through <strong>product selection</strong>, promos, and basic troubleshooting; escalate technical issues as needed.</li><li>Collaborate with <strong>Sales Ops</strong> and <strong>Accounting</strong> on order holds, credits, tax, and payment discrepancies.</li><li>Prepare daily and weekly summaries on <strong>SLAs</strong>, ticket volumes, and top customer pain points.</li><li>Contribute to <strong>knowledge base</strong> articles and help streamline macros, templates, and SOPs.</li></ul>
<p>Our client is seeking a professional, personable Receptionist to serve as the front-line representative of their organization. This role requires excellent communication skills, and a passion for delivering outstanding service to both visitors and staff.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and welcome visitors, clients, and employees in a friendly and professional manner.</li><li>Manage incoming phone calls, direct inquiries, and provide accurate information as needed.</li><li>Handle mail, packages, and deliveries efficiently.</li><li>Keep the reception area organized and presentable at all times.</li><li>Perform general administrative tasks such as scheduling appointments, data entry, and filing.</li><li>Support other administrative staff with various tasks as assigned.</li></ul>
<p>Our client, an innovative organization within the biotechnology industry, is seeking a professional Receptionist to serve as the welcoming face and first point of contact for their office. This is an exciting opportunity to support a fast-paced team dedicated to advancing science and technology.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and direct visitors, clients, and staff in a courteous and professional manner.</li><li>Answer, screen, and route incoming phone calls; manage general inboxes.</li><li>Maintain visitor logs, issue badges, and ensure compliance with security protocols.</li><li>Assist with scheduling meetings, organizing conference rooms, and handling incoming/outgoing mail.</li><li>Support administrative tasks such as data entry, supply ordering, and document management.</li><li>Contribute to maintaining a clean and efficient office environment.</li></ul><p><br></p>
We are looking for a dedicated Workplace Experience Ambassador to join our team in Irvine, California. In this long-term contract role, you will play a pivotal part in ensuring that our building spaces are well-maintained and optimized to provide exceptional experiences for all visitors and employees. This position requires excellent customer service skills and the ability to collaborate effectively with various teams to support daily operations.<br><br>Responsibilities:<br>• Deliver outstanding customer service to internal and external visitors, ensuring all interactions are positive and attentive to detail.<br>• Oversee front-of-house services, including directing inquiries and managing visitor needs.<br>• Coordinate and assist with setting up events and meeting spaces, including arranging furniture, signage, and equipment.<br>• Maintain accurate records of room bookings and update event calendars to ensure seamless scheduling.<br>• Collaborate with the facilities team to provide support for other services as needed.<br>• Monitor and ensure the cleanliness and readiness of workspaces to meet organizational standards.<br>• Act as a representative of the team, fostering a welcoming and efficient environment.<br>• Proactively identify and resolve any issues related to building and workspace functionality.
<p>Robert Half is partnering with a reputable healthcare organization seeking a professional and service-oriented Front Desk Coordinator to serve as the first point of contact for patients, providers, and visitors. This role is ideal for an individual who thrives in a fast-paced clinical environment and is passionate about delivering an exceptional patient experience while ensuring smooth front office operations.</p><p>Position Overview</p><p>The Front Desk Coordinator is responsible for managing daily front office functions, including patient intake, appointment scheduling, insurance verification, and administrative support. The ideal candidate is highly organized, detail-oriented, and comfortable handling confidential information in compliance with healthcare regulations.</p><p>Key Responsibilities</p><ul><li>Greet and check in patients in a courteous, professional manner</li><li>Schedule, confirm, and reschedule appointments using electronic medical records (EMR) systems</li><li>Verify patient insurance eligibility and collect co-pays and outstanding balances</li><li>Maintain accurate patient records and ensure proper documentation</li><li>Answer and route incoming phone calls; respond to patient inquiries</li><li>Coordinate communication between patients, providers, and clinical staff</li><li>Manage incoming/outgoing correspondence, faxes, and medical documentation</li><li>Ensure HIPAA compliance and maintain strict confidentiality of patient information</li><li>Support additional administrative projects as needed</li></ul><p><br></p>
We are looking for a detail-oriented and organized Receptionist to join our team in Orange, California. This is a Contract to permanent position, offering the opportunity to transition into a long-term role based on performance. The ideal candidate will be responsible for ensuring smooth front-office operations, providing exceptional customer service, and maintaining an organized workspace.<br><br>Responsibilities:<br>• Welcome and assist customers and visitors, addressing inquiries and directing them to the appropriate personnel.<br>• Handle multi-line phone systems, answering inbound calls promptly and courteously.<br>• Perform routine filing and organization of documents and case files.<br>• Keep the office environment tidy and functional, ensuring supplies are ordered and office equipment is well-maintained.<br>• Participate in regular meetings with supervisors to discuss updates, share resources, and align on goals.<br>• Provide administrative support by proofreading documents and ensuring accuracy in all communications.<br>• Manage tasks requiring physical activity, including lifting up to 50 pounds safely and maintaining long periods of walking, standing, or sitting.
We are looking for a personable and organized Receptionist to join our team on a contract basis in San Diego, California. In this role, you will be the first point of contact for visitors and callers, ensuring smooth communication and attentive service. This position requires excellent organizational and interpersonal skills to manage daily tasks efficiently.<br><br>Responsibilities:<br>• Answer incoming calls using a multi-line phone system, providing prompt and attentive responses.<br>• Welcome and assist visitors, ensuring a positive and friendly experience.<br>• Coordinate lunch arrangements and meeting schedules as needed.<br>• Organize and maintain files, ensuring accessibility and accuracy.<br>• Manage email correspondence, responding promptly and effectively to inquiries.<br>• Schedule appointments and maintain calendars to support efficient operations.<br>• Perform data entry tasks with precision and attention to detail.<br>• Utilize Microsoft Word, Excel, and Outlook for various administrative tasks.<br>• Collaborate with team members to ensure seamless daily operations.
<p>We are looking for a detail-oriented Receptionist to join our team in Irvine, California. In this contract position, you will serve as the first point of contact, ensuring smooth communication and efficient handling of administrative tasks. This role requires excellent organizational skills and the ability to manage multiple priorities effectively.</p><p><br></p><p>Responsibilities:</p><p>• Greet visitors and clients warmly, ensuring a welcoming atmosphere.</p><p>• Answer and manage a multi-line phone system, directing calls to the appropriate departments.</p><p>• Handle sensitive and confidential documents with discretion and accuracy.</p><p>• Coordinate with managers and clients to address any issues related to deadlines or tasks.</p><p>• Assist in completing assigned projects and administrative duties as needed.</p><p>• Manage inbound calls efficiently, providing accurate information and support.</p><p>• Maintain the reception area, ensuring it is clean and organized.</p><p>• Support the team with general office services and operational needs.</p><p>• Record and relay messages accurately to the respective recipients.</p><p>• Provide assistance with scheduling and appointment management when required.</p><p>• Set up and break down conference rooms</p><p>• Manage inventory and supply stocking</p><p>• Answer phones and book conference rooms</p><p>• Support frequent onsite events </p><p><br></p>
<p>Our client, a cutting-edge leader in the biotech sector, is seeking an experienced Account Specialist to support their financial operations. This is an exciting opportunity to work in a fast-paced and innovative environment where precision and initiative drive success.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage and process accounts receivable and accounts payable transactions</li><li>Reconcile invoices, statements, and account records</li><li>Monitor outstanding balances and follow up on payment discrepancies</li><li>Maintain up-to-date and accurate customer and vendor account information</li><li>Assist with month-end closing activities and financial reporting</li><li>Collaborate with cross-functional teams to resolve account-related issues</li><li>Support the finance department with special projects and process improvements</li><li>Ensure compliance with company policies and procedures</li></ul><p><br></p>
<p>Our client, a respected nonprofit organization, is seeking an Account Specialist to join their team. This role is ideal for individuals passionate about mission-driven work and skilled in managing financial transactions and supporting accounting operations.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Process accounts payable and accounts receivable transactions, ensuring accuracy and timeliness</li><li>Maintain and reconcile financial records, including ledgers and bank statements</li><li>Support preparation of budgets, grant tracking, and financial reports as needed</li><li>Assist with monthly and year-end closing procedures</li><li>Communicate regularly with internal teams and external partners regarding financial matters</li><li>Ensure compliance with nonprofit accounting standards and organizational policies</li></ul><p><br></p>
We are looking for a Client Operations Associate to support portfolio management activities and strengthen client relationships. This role requires a proactive individual with strong organizational skills to manage projects, oversee portfolio performance, and ensure seamless client communication. Based in Coronado, California, this position is ideal for someone with a passion for delivering exceptional service and driving operational excellence.<br><br>Responsibilities:<br>• Oversee portfolio performance and ensure alignment with client objectives.<br>• Provide consistent and clear communication to clients regarding portfolio updates and project progress.<br>• Manage project timelines, budgets, and deliverables within the Project Management Office framework.<br>• Coordinate and oversee change requests to ensure timely and accurate implementation.<br>• Collaborate with internal teams to optimize processes related to portfolio and collection management.<br>• Maintain compliance with FINRA regulations and ensure adherence to all industry standards.<br>• Identify and implement improvements to enhance operational efficiency and client satisfaction.<br>• Monitor and report on portfolio metrics to provide actionable insights.<br>• Support the development and execution of strategic initiatives to strengthen client relationships.<br>• Resolve client issues promptly and effectively, ensuring a positive experience.
We are looking for a dedicated Collections Specialist to join our team in Tustin, California. In this long-term contract position, you will play a key role in ensuring the timely collection of payments and maintaining strong relationships with clients. Your expertise in handling billing functions and resolving discrepancies will contribute to the efficiency and success of our operations.<br><br>Responsibilities:<br>• Conduct daily outreach to clients for payment collection and account follow-ups.<br>• Negotiate and establish payment plans with clients to resolve outstanding balances.<br>• Accurately post payments to accounts and ensure proper documentation.<br>• Investigate and resolve billing discrepancies to maintain account accuracy.<br>• Collaborate with internal teams to address client concerns and improve collection processes.<br>• Monitor account statuses and prepare reports on collection activities.<br>• Maintain compliance with company policies and industry standards during all collection efforts.<br>• Build positive relationships with clients to encourage timely payments and maintain trust.<br>• Identify and escalate complex cases to management as necessary.
We are looking for a dedicated General Office Clerk to join our team in Irvine, California. This long-term contract position offers the opportunity to work in a dynamic environment, supporting essential office operations. The role requires strong organizational skills, adaptability, and a commitment to ensuring smooth office workflows.<br><br>Responsibilities:<br>• Scan and organize tax documents to maintain accurate and accessible records.<br>• Utilize office technology efficiently, adapting quickly to new systems as necessary.<br>• Stand for extended periods while operating office equipment, such as copiers.<br>• Restock supplies in the lunchroom and throughout the office to ensure availability.<br>• Refill copiers with paper and other necessary materials to support office operations.<br>• Collect mail from the building’s mailroom and distribute it to appropriate recipients.<br>• Perform general office tasks and assist with additional duties as assigned.
We are looking for a detail-oriented Collections Specialist to join our team in Santa Ana, California. This is a long-term contract position that offers the opportunity to work in a fast-paced environment, focusing on accounts receivables and collections within the construction industry. If you have a strong background in commercial collections and are skilled at resolving invoice discrepancies, this role could be an excellent fit for you.<br><br>Responsibilities:<br>• Manage high-volume outbound collection calls to suppliers and customers, ensuring timely payments and addressing outstanding balances.<br>• Review subcontractor payment statements to identify and resolve discrepancies.<br>• Analyze and verify invoices, including combinations of invoices, to maintain accurate records.<br>• Investigate and resolve invoice and payment issues efficiently while maintaining clear and effective communication.<br>• Monitor accounts receivable balances, ensuring accurate tracking and reporting.<br>• Collaborate with internal teams to address payment concerns and maintain smooth processes.<br>• Maintain detailed documentation of collection activities and communications for reference and reporting.<br>• Build and maintain strong relationships with suppliers, customers, and vendors to facilitate effective collections.<br>• Uphold focus and productivity in a fast-paced work environment, ensuring deadlines are met.<br>• Utilize industry expertise to provide insights and solutions tailored to the construction sector.
