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2 results for Product Support Specialist in Fairfield, CA
- Sacramento, CA
- onsite
- Temporary
- 22.8 - 26.4 USD / Hourly
- <p>We are looking for a detail-oriented Underwriting Assistant to join our team on a long-term contract basis in Sacramento, California. This role focuses on supporting project-based initiatives, including testing and documentation tasks, to ensure the accuracy and efficiency of submission processes. If you have a strong background in quality assurance and a keen eye for detail, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Review applications within the claims tool to confirm proper data upload and identify errors.</p><p>• Document error messages and provide detailed feedback to management based on testing outcomes.</p><p>• Analyze and summarize user experiences to support improvements in submission processes.</p><p>• Assist in proofreading and refining procedural documentation to ensure clarity and accuracy.</p><p>• Collaborate with team members to support various department projects as needed.</p><p>• Conduct backend testing to verify system functionalities and identify potential issues.</p><p>• Maintain organized project documentation for reference and future use.</p><p>• Communicate findings effectively to stakeholders and contribute to process enhancements.</p>
- 2026-03-24T00:00:00Z
- San Francisco, CA
- onsite
- Temporary
- 45 - 55 USD / Hourly
- <p>Our client is seeking an experienced IT Support Engineer (Level 3) on a contract basis to support day-to-day IT operations and serve as a senior escalation point for complex technical issues. This role is well-suited for a hands-on engineer who can quickly step in, support a distributed workforce, and help stabilize and improve IT support processes.</p><p><br></p><p>Responsibilities</p><ul><li>Act as a Level 3 escalation resource for advanced end-user support issues across macOS, Windows, and SaaS platforms</li><li>Provide guidance and knowledge sharing to IT support staff to ensure timely and effective issue resolution</li><li>Manage endpoint provisioning, configuration, patching, and compliance using MDM tools such as Intune, Kandji, and Automox</li><li>Administer and support core SaaS applications including Microsoft 365, Okta, Slack, Atlassian, and Zoom</li><li>Support and maintain foundational IT services such as DNS, DHCP, VoIP systems, and conference room A/V technology</li><li>Partner with internal teams to support ongoing initiatives, system changes, and user needs</li><li>Create and maintain technical documentation and end-user guides</li><li>Identify opportunities to streamline processes and reduce manual effort through automation where appropriate</li></ul><p><br></p><p><br></p><p><br></p>
- 2026-03-23T00:00:00Z