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8 results for Product Support Specialist in Fairfield, CA

Application Support Engineer

San Francisco, CA
onsite
Temporary / Contract
50 - 55 USD / Hourly
We are looking for an Application Support Engineer to deliver dependable technical support for enterprise customers in San Francisco, California. This contract position is ideal for someone who enjoys solving complex application issues, partnering with cross-functional teams, and creating a strong customer support experience. The role focuses on diagnosing software, hardware, and mobile application challenges while ensuring timely communication, clear documentation, and effective issue resolution. This is a contract opportunity and requires 3 days a week on site. Responsibilities:• Deliver tiered application support across a range of enterprise customer issues, handling incidents from initial intake through resolution.• Investigate technical problems involving software, hardware, mobile applications, and connected devices to determine root causes and next steps.• Use internal support utilities, diagnostic platforms, and automation tools to identify issues and restore service efficiently.• Evaluate incoming cases, set priorities, and route complex or unresolved problems to the appropriate engineering partners.• Keep customers informed with clear, timely updates on progress, expected timelines, and final outcomes.• Maintain accurate case records by documenting troubleshooting activities, findings, and corrective actions taken.• Recognize patterns in repeat incidents and propose practical improvements to support workflows, product stability, or customer guidance.• Work closely with Product and Engineering teams to share issue trends, validate fixes, and improve the overall support process.
2026-07-13T00:00:00Z

Underwriting Support Specialist

Sacramento, CA
onsite
Temporary / Contract
23 - 25 USD / Hourly
We are looking for an Underwriting Support Specialist to provide reliable administrative and operational support across the policy lifecycle in Sacramento, California. This Long-term Contract position is ideal for someone who is highly organized, detail-focused, and comfortable working with documentation, data, and routine policy-related processes. The person in this role will help keep submissions complete, records accurate, and policy transactions moving forward on schedule while partnering closely with underwriting and support teams. Responsibilities: • Review incoming submission materials, identify incomplete or inconsistent details, and follow up to obtain the information needed for accurate processing. • Enter, update, and maintain underwriting and policy information in internal platforms using submission files and external reference sources. • Assist with preparing loss history information and provide general administrative support that helps underwriters evaluate accounts efficiently. • Handle routine policy servicing activities such as issuing policies, processing endorsements, managing cancellations, updating ownership details, and completing broker-of-record changes under established guidelines. • Prepare and distribute manual forms and policy documentation while coordinating with internal teams to ensure timely handling. • Participate in workflow improvement efforts by using automated processes, testing new tools, and sharing practical feedback on system performance. • Perform peer quality checks for newer team members to reinforce accuracy expectations and support consistent work standards. • Contribute to department assignments such as documentation updates, data cleanup work, backend testing, and other project-related initiatives as needed.
2026-07-21T00:00:00Z

Customer Resolution Specialist

Sacramento, CA
remote
Temporary / Contract
22.22 - 24 USD / Hourly
We are looking for a Customer Resolution Specialist to support patient and payer account service operations in Sacramento, California. This Long-term Contract opportunity is ideal for someone who can manage billing-related questions, account follow-up, and balance resolution with accuracy and professionalism. The person in this role will help customers understand charges, coverage, and payment options while ensuring work is completed in line with healthcare billing standards and internal procedures. Responsibilities: • Address customer questions related to hospital and billing services that require close attention to detail, including statements, payments, benefits, eligibility, and coverage details. • Review patient accounts and complete appropriate account corrections, approved adjustments, and contractual write-offs based on account findings and payer guidelines. • Follow up on self-pay balances by contacting patients, guarantors, or other responsible parties to secure payment or establish suitable payment arrangements. • Investigate and resolve account issues involving authorizations, explanations of benefits, and outstanding balance concerns across assigned accounts. • Evaluate accounts for financial assistance eligibility and complete presumptive charity reviews when applicable. • Transfer qualifying accounts for bad debt processing in accordance with departmental standards and timelines. • Maintain accurate documentation by recording account activity, action codes, and follow-up outcomes for each interaction. • Apply working knowledge of payer rules, reimbursement practices, and department procedures to ensure compliant account resolution. • Meet daily productivity expectations while managing account workload efficiently and supporting additional customer care tasks as needed.
2026-07-21T00:00:00Z

Litigation Support Specialist

San Francisco, CA
onsite
Temporary / Contract
30 - 40 USD / Hourly
A San Francisco–based law firm is seeking an experienced and detail-oriented Litigation Support Specialist to support attorneys and litigation teams through all phases of the litigation lifecycle. This is a contract-to-hire opportunity for someone who excels in managing large volumes of data, supporting e‑discovery workflows, and ensuring litigation materials are accurately organized and accessible. The Litigation Support Specialist will work closely with attorneys, paralegals, and IT teams to support document review, discovery, and trial preparation efforts in a fast-paced legal environment. Key Responsibilities<ul><li>Support litigation teams with e‑discovery and document management throughout active cases</li><li>Assist with document collections, processing, and productions</li><li>Manage and maintain litigation databases and document review platforms (e.g., Relativity)</li><li>Coordinate document review workflows and ensure quality control during review projects</li><li>Prepare and organize discovery responses, exhibits, and trial materials</li><li>Support deposition and trial preparation, including exhibit management and logistics</li><li>Troubleshoot basic technical issues related to litigation databases and review tools</li><li>Collaborate with attorneys, paralegals, and vendors on discovery-related tasks</li><li>Ensure compliance with court rules, discovery deadlines, and confidentiality standards</li></ul>
2026-07-22T00:00:00Z

Desktop Support Analyst

Alameda, CA
onsite
Temporary / Contract
28 - 30 USD / Hourly
We are looking for a skilled Desktop Support Analyst I to join our team in Alameda, California. This Desktop Support Analyst long-term contract position offers an excellent opportunity to provide technical support and ensure seamless operations across various systems and technologies. The ideal Desktop Support candidate will have expertise in troubleshooting and configuring hardware and software while delivering exceptional customer service. The Desktop SupportAnalyst role is for a long term contract and is an onsite position out of Alameda, Ca. Responsibilities:• Provide technical support for Android devices, Apple products, and other hardware systems.• Manage Active Directory accounts and permissions to ensure secure access.• Configure and deploy EO/IR systems to meet operational requirements.• Perform database management tasks, including updates and maintenance.• Assist with hardware installations and configuration management processes.• Support software deployments and ensure compatibility across systems.• Deliver prompt and effective solutions to end-user concerns.• Document technical procedures and resolutions to maintain a knowledge base.• Collaborate with team members to improve system efficiency and reliability.
2026-07-21T00:00:00Z

Client Operations Specialist

San Francisco, CA
onsite
Permanent / Full Time
75000 - 85000 USD / Yearly
For additional information or questions about this opportunity, feel free to reach out to Jennifer Fukumae via email or LinkedIn. Job Title: Client Operations Specialist Location: San Francisco; HybridSalary: $75-80k + Bonus Robert Half is teaming up with a dynamic Registered Investment Advisor (RIA) firm on the hunt for a driven Client Operations Specialist. If you're looking for a place where you can grow in Operations or take the path towards a Lead Advisor role, this is the perfect opportunity! Join a collaborative, client-focused firm that values community engagement and offers real potential for career advancement. Responsibilities:<ul><li>Collaborate with the Advisory Group and Client Services Team to gain expertise and actively engage in all aspects of the wealth management process.</li><li>Collect and organize client data, including personal and financial goals, to support comprehensive planning.</li><li>Review and analyze client financial documents to assess their current financial position.</li><li>Assist in creating and developing client financial plans, investment policy statements, and detailed portfolio reports.</li></ul>
2026-07-11T00:00:00Z

Client Service Specialist | Amazing Growth Option

San Francisco, CA
onsite
Permanent / Full Time
75000 - 80000 USD / Yearly
For additional information or questions about this opportunity, feel free to reach out to Jennifer Fukumae via email or LinkedIn. Job Title: Client Operations Specialist Location: San Francisco; HybridSalary: $75-80k + Bonus Robert Half is teaming up with a dynamic Registered Investment Advisor (RIA) firm on the hunt for a driven Client Operations Specialist. If you're looking for a place where you can grow in Operations or take the path towards a Lead Advisor role, this is the perfect opportunity! Join a collaborative, client-focused firm that values community engagement and offers real potential for career advancement. Responsibilities:<ul><li>Collaborate with the Advisory Group and Client Services Team to gain expertise and actively engage in all aspects of the wealth management process.</li><li>Collect and organize client data, including personal and financial goals, to support comprehensive planning.</li><li>Review and analyze client financial documents to assess their current financial position.</li><li>Assist in creating and developing client financial plans, investment policy statements, and detailed portfolio reports.</li></ul>
2026-07-21T00:00:00Z

Help Desk/Desktop Support Analyst

San Francisco, CA
onsite
Temporary / Contract
30 - 35 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide day-to-day technical support for end users in San Francisco, California. This contract position focuses on resolving desktop and operating system issues, supporting Windows-based environments, and delivering timely assistance through a structured service desk process. The ideal candidate is comfortable handling troubleshooting requests, maintaining user access, and ensuring a dependable support experience across the organization. This is an on-site, contract opportunity located in San Francisco. Responsibilities:• Provide front-line technical assistance for hardware, software, and desktop-related issues affecting end users.• Diagnose and resolve problems within Microsoft Windows environments, including Windows 10 systems, to restore productivity quickly.• Manage and complete service desk tickets by documenting issues, tracking progress, and communicating updates to users.• Support account access needs through Active Directory, including routine user administration and permission-related requests.• Investigate recurring technical concerns, apply practical troubleshooting steps, and escalate complex matters when needed.• Install, configure, and maintain desktop systems and standard workplace applications to support daily operations.• Deliver clear guidance to employees on technical issues and recommended solutions in a thorough and attentive manner.
2026-07-23T00:00:00Z